Auto-reset for frequent freezes on 8125? - 8125, K-JAM, P4300, MDA Vario General

Hi. I really like my 8125. However, I have been running into a problem where my phone will freeze (maybe due to a free launcher program I installed) and sometimes, I don't even realize that it has happened. This is a problem with a phone since I can't receive calls when the phone is frozen. My wife has a Palm Tungsten T5 and I installed a program that registers a crash and automatically resets the T5. Is there such a program that does this on WM5?

I can't imagine an app that would detect when a phone is frozen since the definition of frozen is that nothing runs. My recommendation would be to get rid of whatever you suspect (you get what you pay for!) and if that doesn't cut it, wipe the thing clean with a hard reset and start over, paying attention to what you put on and how the phone reacts to it. There's a lot of crap out there I wouldn't let anywhere near my phone.

Related

How many random failures do you get a day?

I think I have a fairly unmodded phone...
Its still not unlocked, no rom changes, etc.
I just have programs like: PocketWeather, iLauncher and TomTom with a few simple additions like the new program that auto disconnects data after a preset time.
Well it seems very random, but when I fire off things like TOMTOM it just hangs, but not every time.
Not many. Generally speaking, when I'm having issues, it's my fault. But I do have issues with my OK button periodically disappearing, and sometimes non-responsiveness of some apps.
But, it's very rare. I usually do a soft reset every couple of days when something even remotely starts to act up.
Same with mine. I use the latest i-mate WWE ROM and find it stable.
@sk0t:
my OK button periodically disappearing
Click to expand...
Click to collapse
Do you use Magic Button?
Nope. That's what's weird about it. I'll push the OK button on the front, but the app will still be up, and the OK button will disappear on the screen. I can usually get back to the Today screen by pushing the end call button though.
mine is now very stable. There is another thread that lists the "best" things to do to stop the periodic freezing. My 2c worth is on that thread also
I use Mortsaver to lock and close the device when i'm not using it. I think this results in a very stable device. It will wake up for SMS alerts and calls but for the rest of the time it's asleep - except when you are actively using it of course.
I also use SPB Backup at 05:00 in the morning which performs a soft reset after the backup. This keeps it clean too.
Defragging the Storage card and keeping as many apps as you can off the storage card also helps.
btw I use Magic Button
I only asked about Magic Button since I've noticed that the close button disappears sometimes in "Program Manager". It comes back again with a simple tap on the window background.
See thats the odd thing.... someone else told me to try and keep my unit's memory as clear as possible to avoid possible lockups.
Is the general consensus that its the other way around?
I have the vast majority of my applications saved on my storage card, granted I have tons of space on it.
I do experience frequent annoyances when using mine.
- screen alignment sometimes acting up (will send it back, but I'm waiting for the firmware update to be released, so they can do it together)
- mediaplayer occasionally loses the storage card (solved by deleting MSMETADATA on the card)
- occasional refusal to use an existing gprs/umts (have to disconnect and reconnect)
- vpn shutting down too fast when using it with wifi (after 30s)
- activesync sometimes doesn't recognize the device, forcing me to rename it and perform a whole new sync
- occasional difficulty in connecting to the correct wifi network (e.g. when there are 4 available, it pops up a couple of times that it has a network, but the one I always connect to is the last one to be found)
...
I have been using it for about a month now (was already sent back twice for keyboard and screen issues), and had to perform 3 hard resets as the behaviour got worse. I really like the device, but I wish there were less issues.
Jörg
After seeing the specs of the Hermes, I wanted it immediately.
Last week I finally bit the bullet, sold my Wizard (Cingular 8125) and got the Hermes.
For the most part, they are the same device, with the addition of 3G and a supposedly faster processor in the Hermes.
The Wizard was about as stable as a Windows Mobile device could be, at least in my opinion. I really didn't do much outrageous with it. I had a couple of games, TomTom 6, a dialer skin, and Good Mobile Messaging installed. I'd have to reset it maybe once a week or so, sometimes less than that because TomTom would lose connection to the GPS and nothing would get it back save for a reboot.
I took my Cingular 8525 (Hermes) out of the box, and I was really impressed by the device. The keyboard is far superior even though it's only a little different. I like the styling of the Hermes better, as well as the nice gunmetal finish. Download speeds are incredible (almost 900K in my house), and setting up Good Mobile Messaging OTA only took about 5 minutes vs. 20 on the Wizard.
The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset. Sometimes the phone will shut off the display and trying to turn the power back on does nothing and requires a reset. Sometimes the phone will show remnants of windows that were recently closed and that will require either opening up other programs to clear them, or a reset. Then there's the just plain ol' freeze. Not to mention that plugging in my car charger barely ever activates the charging circuit on the phone
I've had this phone for about 6 days now and I have to reboot it AT LEAST twice a day, sometimes three or four. AT LEAST. This is wholly unacceptable. If we weren't on the cusp of a firmware upgrade that is rumored to rectify most of the problems above, I'd be selling this and maybe getting a Treo 750 or a BlackJack.
I've had so many little issues like this with my Tytn, using both standard and latest roms, that I've simply decided to sell it. Its just not a great phone or a pda, although it has all the features you could ever dream of, it just never seems like its fast enough and the software just doesn't seem all that polished.
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
Regarding the stuck on caps problem: if you select caps using the onscreen keyboard, then the physical keyboard is also put into caps. It is however not possible to turn this caps-lock off in using the physical keyboard. The solution is to open the onscreen keyboard, and turn it off there.
Jörg
8125 versus Hermes
I agree with you that the 8125 Wizard was more stable than the Hermes. I had one as well, and it would go weeks without resets or freezes.
You said:
" The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset."
I believe this is due to the external storage becoming lost. Since WM5 doesn't expect storage to ever go away, it just freezes waiting on the storage to come back. In the case of the start menu, I think it's waiting so it can get the icons of recently used programs. Just a theory.
To fight this problem, I've loaded weather programs and the like into main memory so that external storage is only accessed when I'm playing with the phone. That's made my hermes a lot more reliable, down to a failure or freeze every few days. Not as good as the Wizard, but tolerable.
I'm having a TON of problems...
I have my Cingular 8525 HTC
ROM Version: 1.34.502.1
ROM date: 09/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I am having horrible problems with it randomly locking up, and I have to soft-reset. This usually happens when I have it on the charger overnight, and someone text messages me while it's on the charger... and of course when I soft-reset I lose all the messages! What's even worse is when it boots back up it'll vibrate, and beep for a long time like it's getting messages and I have to just ignore it and put it on silent... but there are no messages! Is there a way to fix this? What do I do?! I'm starting to get very frustrated with the phone - the only thing I use repeatedly on here is the MS ActiveSync over the air...
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
marisa4755 said:
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
Click to expand...
Click to collapse
This is an interesting idea. I will leave the messaging minimized overnight tonight. The password screen is there as a matter of policy - through my work - since the company owns the device and they push policy to it which requires a password PIN to be entered after 15min of inactivity... I'll try that?
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
when i have this issue i click the ok button on the side and then it startss to work again without soft-reset.
rx8volution said:
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
Click to expand...
Click to collapse
Are you sure that the sounds are messages rather than notifications?
It could be that your notifications queue is gummed up with lots of stuff. Suggest you get Memmaid or similar, download the trial and run the notifications queue duplicates remover. Then look at any of the entries marked Calendar and check to see if any of these are in the past. If they are remove them. LEAVE ALONE any notifications that are not Calendar with a description of one of your appointments or reminders.
Worth a try.
I also had some troubles. It freezes anywhere between 2 and 20 times per day. I just did a hard reset few days ago and tried to determine if any of my programs installed causes it.
It runs quiet well with nothing installed. Most freezes i get after installing SBSH WeatherMonitor.
About the sudden loss of external memory, i cannot complain. I install everything system related into the main memory. But weather and flexmail are on the card. I even take the card out having the phone running.
Not probs there.
Generally my Blue Angel is a far better phone, although bulky like my grand mother and not useful in Japan.
Thanks for the replies. After reading through this thread it seems I am not the only one with problems. Nearly every 8525 problem I've had can be solved, they just keep coming back. Like 8525 not recognizing Storage Card music. The worst for me ( happens a lot ) is that when I put the phone on the charger, then the screen shuts off to save power, but when I take the charger out the screen cannot be turned back on and needs a soft reset.

Continuous looping rebooting

I am about to got nuts. Though I love my HD2, it has this one bug that is driving me cracy:
Sometimes, when it crashes and I remove the battery or push the little red "Reset" button in the back, the phone goes into an endless restart or reboot cycle. It will power up, go through the start up procedure until it is time for "Sense" to start and then just turn itself off and start the whole reboot procedure over. There is nothing I can do to stop this, except remove the battery - if I were to let it continue, it would keep rebooting itself all day long or until the battery is dead.
Does anybody have a suggestion as to what may be causing this problem?
P.S.: Up to now, the only thing I can do to stop this cycle, is to do a Hard Reset and reinstall everything.
(Still on the 1.43 ROM, since T-Mobile in Germany has not supplied the update to 1.48)
Looks like HTC Tech-Support has no clue and recommends returning the phone for service.
Are there any programs in your Windows/startup folder?
I've had a similar problem a long time ago with my previous HTC Phone (a wizard WM5) the phone was not faulty, it was one of the programs I had installed, so after a Hard reset everything wa fine until I installed again the program (sorry, I forgot what it was) and at the next soft reset...It took me a long time to find it out, since I tend to have a list of favorite programs which I install first thing after each hard reset.
If you do a hard reset but don't install any software, does it still happen?
I only ask as it may be some software that's installed on the phone that is causing the problem, rather than a fault with the phone itself.
Thanks everyone
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.
lrsthmp said:
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.
Click to expand...
Click to collapse
If it's that random, I'd recommend getting in touch with the manufacturer and arranging a replacement.
Must be damn annoying
reboot cycle - same problem on my HD2
Hello lrsthmp
I have the same problem with my HD2.
Did you find a solution?
Do you have any advice?
Thanks
best wishes Uli
Regrettfully...
... no. I am living with it and have become very religious about backing up. "MyPhone" from Microsoft has become a very important tool for me as a result, because I am having to reinstall quite often.
I had the same thing happen to me after the system froze and I pulled the battery, here is what I found.
There are 3 power pins and during the battery pull and put back in I must have slightly bent one of the pins out of position. I gently put it in line with the other pins, put the battery back in and it started right up.
Careful pulling that battery, it sucks that we even have to do this.

CAB request!

Can somebody with the know how make a little program which litterally only performs one task: kills the process services.exe.
The reason for this is it is the cause of many soft resets in a day. Sometimes not even fixing the slowdown anyway and causing the famous black screen of death.
But as soon as i go to sktools and use the processes tool and kill the process phone goes back to being how it should! However because the phone goes into major slowdown it takes ages for the sktools processes program to load and then hard to select services from the list because of the lagging etc so it would be nice just to have a link that i could put on my quick links and when phone goes to melt down just press this magic button which saves the phone being hurled at a wall!
It needs to be called Meltdown Override or something!
This is a serious request as it would make HD2 use a much more pleasant experience!
Many thanks
This is pretty easy to do AFAIK...
If nobody else does it, I can do it when I have some more free time ...
I would appreciate this so much!
I think I may even use AEB to assign it to a long press of the back key or something
But, does services.exe auto-starts again? Because you could have some problems if you kill it and don't start it again...
Yer it does straight away but not running at 90% + CPU.
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
X1-owner said:
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
Click to expand...
Click to collapse
This guy is right...
Ive only just installed a new ROM voda UK 1.72 so I have next to no programs installed at the moment so I don't see what could cause it.
The main time this happens is when left charging over night and when you go to use it in the morning it's completely screwed. Soft reset doesnt fix it it just goes to black screen of death so then u have to take the battery cover off and reset again. The only thing i have found to get it to a useable state again is to kill process services.exe, and then its fine again. Once by doing that it stopped weather update and text messaging from working but atleast when i then did a soft reset things where still fine and those two things worked again and no laggy phone.
I kno it seems stupid to just kill a process and not find the problem but i cant see what the problem could be considering how recently i hard reset the phone (which i did 3 times in total to see if it got rid of the problem).
Just forget that ROM and go back to a working one? Seems easy to me... don't always need to have the latest or highest version number, just something that works... If 1.72 doesn't work for you, don't use it!
I would if it wasn't for the fact that after doing the annoying procedure in the morning of killing process "services.exe" then soft reseting, it runs the quickest i have ever been able to use the device on any ROM before it
You know that services.exe is one of the main parts of your phone-funcionality (calls, sms, etc.)?
As you said you experience it in most cases in the morning... Have u got GAlarm installed?
If yes --> Did you check the RegKey MidnightWakeup=True and change it to false?
My Girlfriends TD2 had the same issue. CPU usage by services.exe was often around 70-90% until i applied this change...
Services.exe is just like svchost on a windows-machine, it just hosts a bunch of services. So most likely its a service that has gone crazy.

Phone hard reset itself after hanging!

The phone hung a couple of days ago (nothing new) so i pulled the battery as I didn't have a pointy thing for the reset button. When it rebooted it came up with a red scroll bar on the windows splash screen. It then asked me what network I was on and had to be set up as if it was freshly hard reset! It had lost all emails and settings, but kept all the texts and programs, although it kept asking me if I wanted to run various component of these programs in case they were malicious!
Has anyone else experinced this?
I can't believe how unstable it is, even before this happenned I was soft reseting it daily when it hangs, usually trying to wake the phone after a text or missed call, or on the music player screen. Honestly, when it works I love it but more often than not I want to throw it at a brick wall!
Come on HTC, give us a ROM we can use day to day, this is a joke!

[Q] Mini freezes intermittently

Dear all,
Had been using mini for pass 5 months, recently it experiences intermittent freezing or slow down while in the midst of doing something such as writing a text memo. If i just wait awhile it will resume back normal. If not, it will hang. Just today I have to force soft reset the phone 3 times (taking out the battery and putting it back ). It is getting annoying as it has become more and more frequent. It is as though some background program has started running and it taking up the CPU resources only releasing it moments later.
Initially I thought it was due to phone network connection seeking to connect to 3G (I disable my 3G already) so I turn on the flight mode. But the intermittent freezing is still happening.
Another reason might be that I have a lot of programs running. This I reset the phone. It became better for a while but problem recurred soon after. I have Lumos, FTouchSL, B&B tweaks running in the background.
The only thing I have not done is a hard reset which I am trying to avoid as far as possible.
Any advice?
Hi, maybe BSB Tweaks create problems!
You have to restore the original settings in BSB Tweaks and see what happens later on...
If you have to soft reset too often, you'll probably need to have the unit replaced. My first unit requires a minimum of 5 soft reset each day. (Open back cover and take out battery). Since mini doesn't have any reset button, taking out battery too often will wear out the physical unit quickly.
Note, if you ask for replacement, be sure the new back cover comes with it. Some shops will force you to replace only the core unit, and let you take back the old back cover instead of the new one that comes with the new unit.
My second unit is better. It doesn't require soft reset everyday. In fact, it can last for several days without soft reset. Soft reset becomes a rare thing.
Unfortunately, my unit hangs every few weeks. Sometimes one week. Sometimes one month. No exact duration. When it does, only hard reset can cure it. And i lose all data.
I also found out the Sense UI is a very buggy and incomplete software. It's the cause of several headaches. You can disable it. But along with it, you lose many functions, which HTC stupidly tied up to the Sense UI, and remove from core functions of WinMo. I've been forcing HTC to do something about it, thru several complaints, but unfortunately, they're just sitting on it. Maybe until enough numbers of complaints come in before they will act.

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