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I think I have a fairly unmodded phone...
Its still not unlocked, no rom changes, etc.
I just have programs like: PocketWeather, iLauncher and TomTom with a few simple additions like the new program that auto disconnects data after a preset time.
Well it seems very random, but when I fire off things like TOMTOM it just hangs, but not every time.
Not many. Generally speaking, when I'm having issues, it's my fault. But I do have issues with my OK button periodically disappearing, and sometimes non-responsiveness of some apps.
But, it's very rare. I usually do a soft reset every couple of days when something even remotely starts to act up.
Same with mine. I use the latest i-mate WWE ROM and find it stable.
@sk0t:
my OK button periodically disappearing
Click to expand...
Click to collapse
Do you use Magic Button?
Nope. That's what's weird about it. I'll push the OK button on the front, but the app will still be up, and the OK button will disappear on the screen. I can usually get back to the Today screen by pushing the end call button though.
mine is now very stable. There is another thread that lists the "best" things to do to stop the periodic freezing. My 2c worth is on that thread also
I use Mortsaver to lock and close the device when i'm not using it. I think this results in a very stable device. It will wake up for SMS alerts and calls but for the rest of the time it's asleep - except when you are actively using it of course.
I also use SPB Backup at 05:00 in the morning which performs a soft reset after the backup. This keeps it clean too.
Defragging the Storage card and keeping as many apps as you can off the storage card also helps.
btw I use Magic Button
I only asked about Magic Button since I've noticed that the close button disappears sometimes in "Program Manager". It comes back again with a simple tap on the window background.
See thats the odd thing.... someone else told me to try and keep my unit's memory as clear as possible to avoid possible lockups.
Is the general consensus that its the other way around?
I have the vast majority of my applications saved on my storage card, granted I have tons of space on it.
I do experience frequent annoyances when using mine.
- screen alignment sometimes acting up (will send it back, but I'm waiting for the firmware update to be released, so they can do it together)
- mediaplayer occasionally loses the storage card (solved by deleting MSMETADATA on the card)
- occasional refusal to use an existing gprs/umts (have to disconnect and reconnect)
- vpn shutting down too fast when using it with wifi (after 30s)
- activesync sometimes doesn't recognize the device, forcing me to rename it and perform a whole new sync
- occasional difficulty in connecting to the correct wifi network (e.g. when there are 4 available, it pops up a couple of times that it has a network, but the one I always connect to is the last one to be found)
...
I have been using it for about a month now (was already sent back twice for keyboard and screen issues), and had to perform 3 hard resets as the behaviour got worse. I really like the device, but I wish there were less issues.
Jörg
After seeing the specs of the Hermes, I wanted it immediately.
Last week I finally bit the bullet, sold my Wizard (Cingular 8125) and got the Hermes.
For the most part, they are the same device, with the addition of 3G and a supposedly faster processor in the Hermes.
The Wizard was about as stable as a Windows Mobile device could be, at least in my opinion. I really didn't do much outrageous with it. I had a couple of games, TomTom 6, a dialer skin, and Good Mobile Messaging installed. I'd have to reset it maybe once a week or so, sometimes less than that because TomTom would lose connection to the GPS and nothing would get it back save for a reboot.
I took my Cingular 8525 (Hermes) out of the box, and I was really impressed by the device. The keyboard is far superior even though it's only a little different. I like the styling of the Hermes better, as well as the nice gunmetal finish. Download speeds are incredible (almost 900K in my house), and setting up Good Mobile Messaging OTA only took about 5 minutes vs. 20 on the Wizard.
The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset. Sometimes the phone will shut off the display and trying to turn the power back on does nothing and requires a reset. Sometimes the phone will show remnants of windows that were recently closed and that will require either opening up other programs to clear them, or a reset. Then there's the just plain ol' freeze. Not to mention that plugging in my car charger barely ever activates the charging circuit on the phone
I've had this phone for about 6 days now and I have to reboot it AT LEAST twice a day, sometimes three or four. AT LEAST. This is wholly unacceptable. If we weren't on the cusp of a firmware upgrade that is rumored to rectify most of the problems above, I'd be selling this and maybe getting a Treo 750 or a BlackJack.
I've had so many little issues like this with my Tytn, using both standard and latest roms, that I've simply decided to sell it. Its just not a great phone or a pda, although it has all the features you could ever dream of, it just never seems like its fast enough and the software just doesn't seem all that polished.
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
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Click to collapse
Regarding the stuck on caps problem: if you select caps using the onscreen keyboard, then the physical keyboard is also put into caps. It is however not possible to turn this caps-lock off in using the physical keyboard. The solution is to open the onscreen keyboard, and turn it off there.
Jörg
8125 versus Hermes
I agree with you that the 8125 Wizard was more stable than the Hermes. I had one as well, and it would go weeks without resets or freezes.
You said:
" The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset."
I believe this is due to the external storage becoming lost. Since WM5 doesn't expect storage to ever go away, it just freezes waiting on the storage to come back. In the case of the start menu, I think it's waiting so it can get the icons of recently used programs. Just a theory.
To fight this problem, I've loaded weather programs and the like into main memory so that external storage is only accessed when I'm playing with the phone. That's made my hermes a lot more reliable, down to a failure or freeze every few days. Not as good as the Wizard, but tolerable.
I'm having a TON of problems...
I have my Cingular 8525 HTC
ROM Version: 1.34.502.1
ROM date: 09/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I am having horrible problems with it randomly locking up, and I have to soft-reset. This usually happens when I have it on the charger overnight, and someone text messages me while it's on the charger... and of course when I soft-reset I lose all the messages! What's even worse is when it boots back up it'll vibrate, and beep for a long time like it's getting messages and I have to just ignore it and put it on silent... but there are no messages! Is there a way to fix this? What do I do?! I'm starting to get very frustrated with the phone - the only thing I use repeatedly on here is the MS ActiveSync over the air...
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
marisa4755 said:
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
Click to expand...
Click to collapse
This is an interesting idea. I will leave the messaging minimized overnight tonight. The password screen is there as a matter of policy - through my work - since the company owns the device and they push policy to it which requires a password PIN to be entered after 15min of inactivity... I'll try that?
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
when i have this issue i click the ok button on the side and then it startss to work again without soft-reset.
rx8volution said:
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
Click to expand...
Click to collapse
Are you sure that the sounds are messages rather than notifications?
It could be that your notifications queue is gummed up with lots of stuff. Suggest you get Memmaid or similar, download the trial and run the notifications queue duplicates remover. Then look at any of the entries marked Calendar and check to see if any of these are in the past. If they are remove them. LEAVE ALONE any notifications that are not Calendar with a description of one of your appointments or reminders.
Worth a try.
I also had some troubles. It freezes anywhere between 2 and 20 times per day. I just did a hard reset few days ago and tried to determine if any of my programs installed causes it.
It runs quiet well with nothing installed. Most freezes i get after installing SBSH WeatherMonitor.
About the sudden loss of external memory, i cannot complain. I install everything system related into the main memory. But weather and flexmail are on the card. I even take the card out having the phone running.
Not probs there.
Generally my Blue Angel is a far better phone, although bulky like my grand mother and not useful in Japan.
Thanks for the replies. After reading through this thread it seems I am not the only one with problems. Nearly every 8525 problem I've had can be solved, they just keep coming back. Like 8525 not recognizing Storage Card music. The worst for me ( happens a lot ) is that when I put the phone on the charger, then the screen shuts off to save power, but when I take the charger out the screen cannot be turned back on and needs a soft reset.
So i've only had my mogul for 2 days now and so far there have been about 4 occasions where the phone was in standby and when i tried to bring it out of standby (by hitting the power button) nothing happens. The screen stays blank and no buttons work.
On one of those occasions the screen did pop up after a really long time (maybe 20-30 seconds) but still the buttons did not work.
Each time i've ended up having to soft reset the phone (using the pinhole button on the bottom.)
Is this a common/known issue and is there a fix? I've tried searching but haven't found quite what i'm looking for.
Did you buy the phone new or used?
Did you attempt to install any ROM upgrades or a new bootloader?
The Same Thing
I have that very same issue and my phone was brand new!
I have the same issue too. My phone is almost a year old. I flashed it with the Sprint 3.35 ROM and thats when I norticed it. I've never unlocked or put any cooked ROM on this particular phone.
Sometimes I have to tap the standby rapidly like about 10 times before it wakes up.
When I first purchased, same--solution
I was ready to return mine, but what fixed the problem for me was installing a task manager that really closes the programs when the "X" in the corner is tapped, your problem is most likely lack of memory. You have many programs open then activesync automatically starts up it drains memory so far the device locks up. There are many different task managers just do a forum search. Get rid of stock rom, it consumes too much ram as it is.
I have the XV6800 and my first phone had this issue. After removing all added software, still had issue. Did hard reset, and had to call Verizon to re-program the phone. Left phone as stock and still had issue. It seems as though it is a memory/bluetooth problem. Verizon swapped my phone for a new one and have not had problem since.
Now my work got me a XV6800 and am having the same problem with it. I am trying to get them to let me return the phone while within the first 30 days. Good luck and if you can, have your carrier swap your phone.
I had the same issue after putting the latest rom on..after a while it would seem to lock up alot as well. I just recently put on dcd's rom and it seems loads better now!
same thing happening with me. it only happens when i keep the phone on for like 2-3 days without a soft reset. then when i soft reset, it freezes at the windows mobile splash screen and the only way to fix it is by doing a soft reset while plugged in. i am using key's 1.3.1 rom
sorry, i completely forgot i made this thread. I've deduced what's causing the phone to hang in standby.
If i leave any java app running and let the phone go into standby for some time (atleast 10 minutes) then that's when it will have problem not coming back.
I've just made it a habbit of completely closing any java app before putting the phone down. Doesn't happen anymore.
I had this issue a while back but it was because I was low on memory after using the phone 3 days in a row.
Ever since then I soft reset once a day or once every other day.
Other then that the last time I had issues with my phone not getting out of standby was when I was using the stock rom and my alarm clock wouldn't go off because of some weird power settings.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I am about to got nuts. Though I love my HD2, it has this one bug that is driving me cracy:
Sometimes, when it crashes and I remove the battery or push the little red "Reset" button in the back, the phone goes into an endless restart or reboot cycle. It will power up, go through the start up procedure until it is time for "Sense" to start and then just turn itself off and start the whole reboot procedure over. There is nothing I can do to stop this, except remove the battery - if I were to let it continue, it would keep rebooting itself all day long or until the battery is dead.
Does anybody have a suggestion as to what may be causing this problem?
P.S.: Up to now, the only thing I can do to stop this cycle, is to do a Hard Reset and reinstall everything.
(Still on the 1.43 ROM, since T-Mobile in Germany has not supplied the update to 1.48)
Looks like HTC Tech-Support has no clue and recommends returning the phone for service.
Are there any programs in your Windows/startup folder?
I've had a similar problem a long time ago with my previous HTC Phone (a wizard WM5) the phone was not faulty, it was one of the programs I had installed, so after a Hard reset everything wa fine until I installed again the program (sorry, I forgot what it was) and at the next soft reset...It took me a long time to find it out, since I tend to have a list of favorite programs which I install first thing after each hard reset.
If you do a hard reset but don't install any software, does it still happen?
I only ask as it may be some software that's installed on the phone that is causing the problem, rather than a fault with the phone itself.
Thanks everyone
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.
lrsthmp said:
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.
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Click to collapse
If it's that random, I'd recommend getting in touch with the manufacturer and arranging a replacement.
Must be damn annoying
reboot cycle - same problem on my HD2
Hello lrsthmp
I have the same problem with my HD2.
Did you find a solution?
Do you have any advice?
Thanks
best wishes Uli
Regrettfully...
... no. I am living with it and have become very religious about backing up. "MyPhone" from Microsoft has become a very important tool for me as a result, because I am having to reinstall quite often.
I had the same thing happen to me after the system froze and I pulled the battery, here is what I found.
There are 3 power pins and during the battery pull and put back in I must have slightly bent one of the pins out of position. I gently put it in line with the other pins, put the battery back in and it started right up.
Careful pulling that battery, it sucks that we even have to do this.
I use stock ROM at the moment with few added programs from trusted resources only (tomtom, coreplayer). I really like the phone. But around once a week it just stops responding, need to do reset. I am not heavy user of it, besides talking mostly use to read email, listen music, and check few web pages (no gaming, chating, etc). Spoke to some iPhone friends, they do not remember ever reseting device. I don't like iPhone for other reasons and really wanted this device to by iPhone killer It is in most cases, but not on stability, at least in my case.
Do you often need to reset the phone? Can something be done about it? I would agree to run some every night (sheduled) reset software if it exists. However it might be not possible, since during startup you need to enter PIN into phone...
How can I get my pride back?
do you close the applications after using them? please mind that by default, the x button only minimizes, leaving them open. to close, you must acces the task manager but it's much easier if you install a third party one. for example, with dutty's task manager you can set the x button to actually close the programs and also, you can very easily manage them.
besides this, i recommend you install cleanram which is a very good tool if you want to avoid resetting the phone.
you can disable the pin password in security settings.
I too use Tomtom and Coreplayer but I have only had to soft-reset once since I got the phone ages ago.
Mind you, I do switch the phone off and back on again every day before I synch with Outlook, so maybe that's why it's so stable!
thank you 27firesnake, will try to find dutty's task manager and cleanram to install. I do close programs from time to time, but not immediatelly. As you mentioned it is not that convenient.
Disabling PIN would allow to run some script to reset phone at some intervals. Most convenient would be to set it let's say to run at 4 a.m. on Saturday night, so it does not disturb you, but also limits the risk of not hearing alarm, if something goes wrong .... Wonder if that posibility to restart phone on shedule exists?
Jim, restarting phone every day certainly reduces potential error risk
i don't know if the phone has this feature already but there is a very nice app for this called g-profile. i installed it once and it worked fine on my hd2 but i don't really need it so i don't have it anymore. i recommend you try it, who knows it may become one of the essentials for you.
I have to restart my phone at least twice a week, back-cover off, battery out, and start it up again!
If I don't manually restart it each evening, sometimes the alarm doesn't go off in the morning and I might get the 'SMS stuck' problem during the following day ... so, by restarting it each evening the phone works more-or-less okay for me.
However, it's still sad that I need to do that on a 630 eur phone.
As I only got it a week ago and spend my time installing and removing stuff I'm resetting 10 times a day...
But once that early excitement phase is behind I hope it will be like my previous TyTN II, a reset every 1-2 weeks.
WM seems to have it's "humor" though. Sometimes it won't crash for 2 weeks, sometimes it will crash 5 times the same day. That's always doing the same things, of course.
kilrah said:
WM seems to have it's "humor" though. Sometimes it won't crash for 2 weeks, sometimes it will crash 5 times the same day. That's always doing the same things, of course.
Click to expand...
Click to collapse
Thats one of the funnier things I've heard about WM for awhile!
I have a spare battery in an external charger. When the juice is low I swap it for the freshly charged battery, thereby doing a soft reset anyway. On average my battery lasts 2 days. So I soft reset every 2 days.
Reasons I do this:
- Prolongs each battery by spreading out the number of cycle charges (I think its ~300 for LiIon batteries).
- Soft reset = fresh RAM to play with.
- By opening and closing the battery cover on a regular basis, I hope to loosen it (its so bloody tight!).
I used to have a application on my TP that had a lot of features including to soft reset the phone every night, and entering your pin code (which you had to insert in that program) i will look for it again when im home i hope i still have it. it also had some really usefull features like turn the sound of during the night!
hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message
The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)
I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.
It happened again just now. Restarts on daily basis now
just make a hard reset
Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before
I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...
clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing
Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?
Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.
I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App
I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....