Database Users

phone gets hot

i just got my htc touch dual yesterday and i noticed that when i use the internet (t-mobile t-zones) the back of the phone gets really warm. it's not even the battery but on the part where the sim card is...i took out the battery cover to check. anyone else getting this or it's normal?

mine too
I've just got one on T-Mob too and it does exactly the same thing. I'd like to know if everyone is seeing the same.
si
http://sigeeksout.wordpress.com

i have the same thing from time to time - i usually just switch flight mode on then off usually sorts it out

same thing for me.

YUp, mine gets warm too - at the bottom below the battery. Glad it's not just me as I thought it was something to do with when I dropped it in the bath

Yes mine is too, and i believe everyone elses is...my 2cents is because the antenna is at that area (yes yes the antenna is on the bottom of the phone) and probably it strangles to get a signal or something and thats way it gets warm.

Got my dual yesterday and also noticed the warmth. I've had this with other devices and don't consider it a big deal. Where I live it gets up over 110 degrees F on a regular basis all summer anyway. Better not leave yur phone in the car. or: One melted pile o' goo coming up.

something to try
I experience the same problem as above and I discovered by setting email account to manual sync and switching of the data connection in comm manager the over heating is reduced a lot even with phone on charge for long period of time or in a call.this says to me that the pa for 3g and hsdpa could be the route of the problem. possible to get some a few people to try the above to confirm

Yep they do that dunno why my wizard used to do it when using wifi my niki gets walm when im on the phone for a while or browsing the internet. Nothing to worry about though

Mine stays connected constantly to 3g with MSN & Skype signed in and its relativly ok but when i charge the thing when its using 3G it doesnt half get warm.
Ps Hi dayene is dtm from n95users btw

Same happens to me, HTC Touch dual, Vodafone (spain) ROM, I guess that is because of the antenna, it warms a lot while you're talking.

dtm203 said:
Mine stays connected constantly to 3g with MSN & Skype signed in and its relativly ok but when i charge the thing when its using 3G it doesnt half get warm.
Ps Hi dayene is dtm from n95users btw
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Click to collapse
hi, dtm
well, question is... how hot can it go? would it damage anything?

I had this problems last days
http://forum.xda-developers.com/showthread.php?t=383748

Dayene it willbe fine its covered by warranty! if it blows get a new one

I get that but it seems to be more when I'm playing a game on it.
I thought I was overworking the processor or something

HW6940 Totally Useless?

I received one of these devices in a trade, and am so far very unhappy with it... I can't use Google Maps without the thing crashing... hell, I can hardly do anything with it and not have it crash on me! The thing is just unstable, especially if I am trying to use GPRS or Wi-Fi... is there some sort of ROM update I can perform or a Windows Mobile update I can do?
I've hard reset the thing about three times, no luck. The screen acts like it's receiving interference when a crash is intermittent.
Thanks.

Never mind... it appears that it does not happen when it is hooked to AC power... I guess the battery is weak.
Luckily the batteries seem to be cheap.

Network connectivity

Hey ppl, had my HD for about 2 weeks now and im loving it, soo much better than my N95 8gb, however I do miss the camera..! Anyway back to subject, today i went down my garage to work on my car (dont worry the phone was put well away from where i was working, have got it in the silicone case and its been very well looked after!!!), the battery was on 1/3 and in the space of 2 hours the phone was dead (not sure when in those 2 hours it died!) so plugged it in, let it charge a little then turned it on, now im having massive problems with the phone not connecting to the network???
I live in a city and as such never ever have problems with coverage, its always at max, however the phone will connect to the network with full signal strength, then within 5-10 seconds the signal strength goes down and down, then i lose connection all together for a few mins then it will reconnect at full strength again????
I've not really installed any apps recently, the only thing i've installed which i can think may have contributed toward something was HDtweak but it was all working fine yesterday...
Reallllly confused and frustrated, hoping its not a hardware issue already
Andy

right ive gone through all the settings, even hard reset the phone, still doing the same so it's got to be the phone itself... whoopdedoo

Did you ever sort this out? it seems I have the same issue, when the phone goes to 'sleep' it disconnects itself from the network, I wake it up and within a minute or two it reconnects back at full strength....meanwhile im missing calls....

Phone won't stay asleep

Hello All:
This is my first post here but just reading around has solved many problems for me already. However, my phone (sprint mogul 8600) has been misbehaving and even a hard reset did not solve this problem.
My problem is that the stupid thing won't stay asleep, ruining my battery life and sanity. Is there a way to set it so that it will only wake on active decisions (incoming text, incoming call) and me pushing the power button? I've cruised option after option but I haven't been able to find anything useful.
It still functions properly when it should wake up, it just seems to wake up every few minutes on my desk and i think i have an incoming something to deal with. In the end I have just stopped paying attention and have missed lots of calls because of it.
My apologies if there is a faq that goes over this already, I looked but could not find.
Thanks in advance

Battery life goes down approximately 50% per 10 hrs because the phone turns on as if someone hit the power button at irregular intervals. Is the phone SUPPOSED to be able to turn on for reasons other than incoming messages or using the power button? Its driving me crazy, I can't even go out for a day because it will run out of battery.

Are you running a custom rom or stock rom? If stock, is the most up to date from your carrier? After you did the hard reset, did you test it before installing any cab files? It's possible one of the apps you are installing may cause this.
If it's the stock rom and you are installing nothing, I would say it's a defective phone.
I know on an old PDA I had years back at midnight every night it would turn on, it would do maintenance on my scheduler and then turn back off, but haven't seen my phone ever do this during normal hours.
BTC

It has to be software on that rom or additional installed by you. If you haven't installed any software you might want to try flashing a custom rom and see if that takes care of it.

i have had the same problems with my ppc6800 and blackjack 2, i think it has to do with the changing networks... on my drive home from mass to maine it will do it in about 5 spots anyways consistantly. in my hotel in mass i get crappy reception and itll do it every now and then. this has been an issue with both phones. bugs the hell outta me on my trip home cus itll light up, then i grab it to figure out why and theres nothing... learned to live with it

I performed a hard reset after continued trouble with this. It will come on at least 1 time per hour, and as often as every 5 minutes, with absolutely nothing done to it short of initial calibration/data entry. It will also do this sitting on my desk, not moving or anything.
I suppose I could try a custom rom, but I fear I am opening pandora's box, as I am told these phones are on backorder if i happen to brick mine. Any recommendations for a new ROM to try?

This is normal.

Is this sufficient problem to get it replaced? A hard reset and nothing else and problem persists.

It's a win mobile "feature" since the early WinCE days. Every Palm-size/WinCE/WinMO device I've owned turned itself on from time to time. Now, it's blamed on network changes, mostly going in and out of EVDO coverage. When these were simple PDA's, it was blamed on internal housekeeping. If you corner a MS rep on the issue, they will blame the hardware and outside software vendors. I never believed them. Either get used to it or buy a device other than a WinMo based, it will never ever be fixed!
BTW, I'm in my basement where I get less than an ideal signal and my Mogul has turned on and off 3 times while I was typing this.

I have my phone sitting next to me in the cradle all night long, 2-3 hours before I go to bed I turn out the lights to either view my laptop easier or watch TV, if my phone was turning on I would know it because I would have bright light in my eyes.
So I would say it's not as common as you described in the 2-3 times while composing the email. Mine might turn on at midnight, tho I am usually asleep by then, so I can't say for sure, but the only time it turns on (that I know of) is when I receive a text message or a phone call. Emails don't wake up my phone. And I get 20-30 emails a day.
I am on a 1X only network, no EVDO here yet, so it could be an issue with EVDO, in my phone settings I have an option for Service Tone, that makes a beeping sound when I lose or regain service, might try turning that on and see if it's beeping when the phone is turning on. If so, it's a signal issue.
BTC

I have this problem too and hate it. Every time I come out of the subway the phone turns on in my pocket. I cant drive at night with the phone facing up on the dash because it turns on every couple of mins. It's completely annoying, kills the battery and launches tons of programs, every once in a while it makes calls too. I would be very happy to get this "feature" taken off my phone!
B

WinMo devices turning on all by themselves is the reason there are so many screen lock programs available. If you've got a WM device and plan to carry it in a confined pocket (like your pants) check out S2U2 or throttlelock. Your phone turns on when leaving the subway because it's aquiring a signal, it probably turned on while in the train while searching for signal too. While driving, you're probably passing in and out of 3G coverage which will also turn the device on. If you stay in a solid signal area, the phone will stay off for the most part, but that does negate the whole mobile thing a bit. The center of my basement where my home theater is gets a inconsistant 3G signal. My Mogul will turn on and off and kill the battery in a few hours. My wifes Palm, my friends BB's and iphones won't turn on once. Once again, the issue of WM/PocketPC/WinCE turning on for no apparent reason has been a c ommon complaint for years, at least to the Casio E105 days when I started on my WM journey. Since MS has never addressed the issue, I doubt they ever will.

I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background

drewcam888 said:
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
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You've never taken the phone out of a pocket or holster to find it already on? My 6700 on VZW did and I think I ran every ROM developed for it at one time or another, each of my 3 Moguls running various OEM and custom ROM's did/does. I've heard similar complaints from coworkers running various
WM devices. A friend I take the train with daily complained about this with his AT&T Tilt too. Both my non phone Axims (x5 & x51) occasionally turned on as did my Toshiba E805, Casio e100, e105 and e115. Every WinCE based device forum I have participated in over the years has featured complaints about WM turning on with no user interaction. Obviously, it's not a deal breaker for me, but it does happen...a lot. The issue in my basement is the extreme of the problem, move the phone towards the exterior walls and the phone reverts to only turning on and quickly off occasionally. Another example. When traveling by LIRR to Penn Station the phone will stay off even when entering the river tunnel ad traveling under Manhattan. At some point when I exit the station, the phone turns itself on. Since I'm walking in rush hour crowds, I've never tried to find at which exact point my Mogul turns on, but it's always on when I get my coffee in Borders Cafe.

I have never taken it out of my pocket and have it been turned on. It is always in sleep mode.

This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.

lepapirriky said:
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
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Click to collapse
If it's turning on when you shake it, you probably have a hardware issue.

[Q] my G2 loses service, restart brings it back

hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks

alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.

I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?

Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.

Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.

Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.

no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.

I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point

i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.

robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
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Click to collapse
What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.