Database Users

Help! My S100 doesn't wake up when cold?

Hello everibody,
I have an annoying problem: my Qtek sometimes prevents waking up! And only a soft reset can power it on!!!
But the crappiest thing, is that the device doesn't power on when it's cold! I have tested it!!! :shock:
PLZ HELP
It's an hardware prob? It's better to send it to repair? Thx
Oh, another thing :twisted: when the device is power off (and I can't power it on) the green led is still acting like normal, it even stops when no coverage is present. If I try to call to the S100, it rings but I can't do nothing? :?
Great forum, anyway. I have solved nearly ALL of my Qtek probs.

I will add these infos:
ROM: 1.06.04 ITA
RADIO: 1.05.00
Note: I have already tried with an Hard Reset. Nothing resolved. The device simply won't power up when it's below 20° C. And I don't know why.

Your Magician seems to be a candidate for the repair shop of for an exchange. Never heard about a problem like yours
Cheers

Uff... Nobody (except me) have this prob? Can someone try this? Before sending it to repairing, I would figure this s**t out! And maybe find a valid solution...
AND: How can I do the BigStorage trick on my ITA ROM? I know how, but with the other languages... Don't want a foreign ROM only for 20+MB...
I think upgrading the ROM can't change anything, if it's an hardware problem... I want an active device in this winter, cannot reset it all the time!

Possible Solution?
Yet nobody seems to have my prob. But before sending my S100 to the pocket pc heaven, I will explain a possible scenario. I've read that cold can reduce the battery charge dramatically. So what I am thinking:
1) The unit is absolutely normal when warm.
2) When the unit is cold, is STILL normal.
3) When I shut down the unit, the LED is STILL blinking.
4) But then -what the hell- it seems CAN'T turn it to the active status.
5) The only thing that I can do is to RESET the unit. Then when I control the battery status is ALL ok: same level as before. But there isn't the missed calls of who have called me when the unit is in this state!
I think that the low temperature affects the internal battery, reducing it to zero. When the S100 is on this effect couldn't be noticed, because the external battery constantly charges the the internal one. But the charge is not provided when in standby. And so the charge in the internal battery drains... making impossible to turn on the device! But when resetting, the external battery is give power to the internal one, and the device is now fully functional as before.
According to this mess, then I only need to replace the internal battery with anything better, and the device MUST work EVEN if cold...
Now I would like to listen to others, just to convalidate this theory...
Otherwise, the device will make a good and comfortable travel to the repairing center, hoping they will send me a completely new one ( I have accidentally scrachted it one time. And another.)
Hope that you will understand my Huff-Puff post. Hope that someone will see this post.
Cheers,
MocciJ

Yet no replies...
This damn thing has taked too time, and so I'm sending the device to the centre tomorrow...
I've tried to upgrade my old qtek rom to the 1.11 of the I-mate: nothing resolved...
Is it ok to send a device with an imate rom to a qtek centre? Lemme know...

my friend has same problem, I flash radio whit 1.13, 1.12 (rom is 1.12)
I shell open it ....

Click here to read of a similar problem
As far as sending your phone back, which judging by your signature you already have, you need an official rom to be installed if you want it covered by warranty. Not sure on Qtek's policies. Have you sent it yet? What did they say about your Jam rom?

Don't try to make the same thing I did. When try to changing to ANOTHER Rom Manufacturer to see if the problem vanish, remember (at least before sending it) to PUT THE ORIGINAL ROM IN IT!
THEY (AT REPAIRING CENTER) WILL SAY THAT THE SOFT IS CORRUPTED!
This way I avoided my warranty. Hope this info will help.
I'm deciding what to make now. Do I have to pay for this prob, or do I cover my qtek with warm clothes?
Or better find a solution?
If anyone has suggestions, I'm glad to listen. I want my pda back (it stayed out for a month, I miss it!).
Do not make hazardous moves with ur pda when it's in warranty. Or U will pay that the double it's price!

Don't try to make the same thing I did. When try to changing to ANOTHER Rom Manufacturer to see if the problem vanish, remember (at least before sending it) to PUT THE ORIGINAL ROM IN IT!
THEY (AT REPAIRING CENTER) WILL SAY THAT THE SOFT IS CORRUPTED!
This way I avoided my warranty. Hope this info will help.
I'm deciding what to make now. Do I have to pay for this prob, or do I cover my qtek with warm clothes?
Or better find a solution?
If anyone has suggestions, I'm glad to listen. I want my pda back (it stayed out for a month, I miss it!).
Do not make hazardous moves with ur pda when it's in warranty. Or U will pay that the double it's price!

Is there any way you can take it to another repair shop? If I had your problem, ie turning it in with a wrong ROM and being rejected, I would just reflash and drive to another city to have it fixed. They would never know the difference.
If that isn't an option in your country, I guess you will have to pay for the repair, even though it is very unfair, because a 'wrong' ROM can't be the cause of this problem

Thx for this suggestion. Currently I have an Qtek rom perfectly working. But they delivered my Qtek to French for repairing (and I am from Italy), guessing that I haven't that option.
The only thing that I can do to riesumate my warranty is to declare that that rom is OK, downloaded from an official site. The cause is that when the Qtek hasn't made upgraded roms, the imate did. In case, I will say that the problem was there EVEN before the upgrade (it did).
There is currently NO SOLUTION to this problem (it's an hardware problem, and should be repaired by the repairing center -of course-)
-----
I will report what the World Startel Communication (the repairing center) has said (transcribed from italian to english):
1)The product is in delivering phase.
2)The product resulted to be irreparable. It will delivered back.
3)The repairing service has resulted to be out of warranty. We are waiting the consumer to pay the reparation (They said they sent me the price. Currently they seemed to haven't sent nothing).
4)The product has come to our labs.
5)The requested reparation is inserted in our knowledge system.
And that is. The Qtek has delivered, considered irreparable, and when out of warranty is ok for repairing? That's something odd... Considering that I've retrieved how to reach the tracking service only by calling the operator... Now that the S100 is in their labs, they say that the prob is in their knowledge system, which I ignore what it means. Now I suppose that the product reached French before checking the warranty, and this would be to pay something around 10-20€, IF I decide to not repairing the unit...
Ok, that's all. Hoping that this winter isn't getting cold.
Cheers,
MocciJ

Ok, the S100 is in repairing again. They will send me repaired with a price of 50€.
Hope that they will explain me what happened. Otherwise, sending it seems to be the only solution avaible.
They will raise up my warranty, almost that's what I've heard.
So this can be the end of the topic...
Cheers,
MocciJ

They are sending it back, but non-repaired. No cost, but nor warranty at all. They SIMPLY deleted my warranty taking it for 2 months.
Now, what's the real mess with the warranty? Oh yes, the ROM was changed from Qtek to an Imate one, official. They find out that there's a mix between these 2 software, and that they CAN'T upgrade or downgrade it at well: is this possible? Incredible!
They "sincerely" said that changing ROM required a new motherboard, which cost the godness of 200+€... Exactly half the original S100 cost!
QTEK CUSTOMER SERVICE SUCKS! LONG TIME WAITING! NONE REGARDING OF THE CUSTOMER!
Now that my S100 is out from it's warranty, we'll return on how to resolve this TINY, LITTLE prob...
Do we have to cover our Magician with warm clothes? Just let me know your ideas...
Best Regards,
MocciJ

Weird problem - Compact staying switched off!

Hello!
So, a brand new MDA Compact, and a weird problem.
Sometimes, when I 'switch it off' via the Power button - it stayes switched off?! :?
Simple as that - the only way to turn it back on is to do a soft-reset... :shock:
The signal LED blinks just like everything is OK...
I tried with 4 different ROM combinations, from 1.06 to 1.13, nothing helped...
Does anybody have an idea what to do with it?
BTW,
which ROM did you find the most fastest, most stable etc.?
Thanx in advance.

Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ

Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ

Thanx!
So you say there's no other solution then to take it to the service center?
Damn!
Anybody have an original ROM that came with the Croatian T-Mobile MDA Compact's?
CE ROM in it was 1.06, I am sure of that, but where to find ExtROM that was used here?

As far I know, this is the only possible solve, unless someone decides to open the magician (voiding the warranty) and see what's wrong on it.. For the ROM: u have to install at least a rom with same brand and language of the original; u're better try first at the ftp before searching on the net..

"Unable to start Camera" "Unable to initialize camera"

After months of trouble free use my camera dies today. When I try to launch the camera I get the following message "Unable to start Camera" "Unable to initialize camera". I saw an earlier post where the fix was to power down and remove the battery for a few minutes. Unfortunately this did not work for me. I waited approximately 15 minutes before installing the battery and powering up again.
Has anyone elese seen this problem before? And where removing the battery has not helped. I have not tried a Hard Reset. I had a similar problem with my Hermes/838 Pro that was fixed with a hard reset. As you can tell I am trying to avoid the hard reset... I am traveling and do not want to take the time to cutomize my phone, at least not yet.
I am running the original shipped ROM 1.23.707.6
Meanining I have not flashed any ROMs to this phone. It is as shipped from Dopod.

hi i have the same problem since months ... something you have explored? do u have some informations to fix this problem?

Extract this package, and copy all files to the windows directory via Resco Explorer(alle files(.DLL) muts be visible, look at the options of this app) and overwrite the existing files, then softreset, Im not sure if this will work for you, so be sure and make a backup first!
http://www.poigps.com/users/emme/CameraGPS.rar

It really seems a software problem, probably some rom files or registries got corrupted. A reinstall may help, if not, you may still need the ultimate hard reset

I wound uptaking my 810 back to the Dopod service center. The guy said they had to replace my camera. What that means and if that can actually be done I am not sure. I would guess they replaced an entire board. They did re-flash the ROM on my phone as well. Prioir to taking the phone in for service I had not tried to re-flash the rom. I had only done a hard reset with no success.
One side light of my camera going down is... They put the same ROM back on my phone that was previously installed. After the service I have noticed that my GPS gets a "cold" fix much faster than before (twice as fast +/-)

Interesting, I had this exact same error, but on my previous phone, a Samsung D900.
They tried everything, including completely wiping the phone, but nothing helped so in the end they replaced the camera in the phone.

i had this on a tornado
eldaria said:
Interesting, I had this exact same error, but on my previous phone, a Samsung D900.
They tried everything, including completely wiping the phone, but nothing helped so in the end they replaced the camera in the phone.
Click to expand...
Click to collapse
...turned out to be hardware, too.

mainboard error on mine
htc service replaced the camera module twice before they replaced mainboard and cured my phone. I had this problem the first 6 months with my p3600.
Try taking a softreset with the camera on. this worked for me a couple of times
Regards

Possible solution
Possible solution http://forum.xda-developers.com/showthread.php?t=384854
Simply take out battery for at least 15 minutes.

Having the same problem but on front camera ..
Hi,
I having a similar problem but with my secondary (front side) camera. I'm using Dopod D810 with WM6.0.
So, any solutions on this ?
Regards,
Daneal

I have problem Unable to start Camera in htc desire 500
I reset factory but I have this problem. I don't known.what can I do???? please help me
this my number phone 09192561895 in IRAN

Pls help , JAS JAM

Dear XDA Forum members,
Need you help . I purchased a new Imate JASJAM after few days of using the PPC , i noticed a strange thing happening on my phone. All the application just closes automatically . when i open any apps it just closes within seconds , i am just able to receive calls and no other functions work . I took it to the imate service center couple of times now but after they handed over the phone to me , the problem persists after using the phone for 2 days . It seems very strange to me . Request your help/suggestion and solution to control this problem so that i can use the PPC again without any problems

What did the service center tell you was wrong with it?
And have you tried just doing a system restore?

Hi,
The service center restored my mobile device from WM6 to WM5 as it was not compatible, earlier they thought it was an software issue and then the hard ware was also checked but to no avail. after sometime of working on the ppc , the programs just closes immediately within seconds of opening.

It should run WM6 just fine, they also have a wm6 rom for your device so that should tell you somthing.
sounds like they didnt know what was wrong with it.
Tell them your unhappy with it and you want a replacment, thats if u havent unlocked it>
Or maybe someone else here willl reply with a better solution.
To me though it sounds faulty
Seems your not the only one with issues with this phone
did a quick google search

Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help

girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
If you got the phone from a legit source it should have had some type of warrenty at one time. And if so was it in for repairs during that period. Just asking cuz thats your proof that the problem was never resolved and they should still provided you with a replacement.I could be wrong but Id look into it more.
anyways hope you get this resolved...Good luck

girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
Ok, real long shot. We have several Jasjams. One of our Jasjams had an issue with a broken OK button (near the scroller). The button just stopped working altogether. Is it possible that yours has lost it's click and it keeps pressing ok, shutting the programs? If that's the case, see if it's possible to reset the function for the broken button in the settings.

Hi there, what ver of WM6 you upgraded to? the ok button theory seems true, but just tell me what WM6 did u use? did u try 1 Version only or you tried many?
if you think this is a OS problem, try upgrading to Schap's 4.22 or TNT.SE, these are the best two versions ever, i am using Schap's on my JASJAM and its just perferct wihtout flaws, try installing it and see what happens with you.

jasjam warranty
if you bought it from a legit place and haven't put any cooked roms on you should be able to get it replaced if it goes bung in the first month. the store should replace with no questions asked if there is a problem that they cant resolve..... imate also has a years warranty on new phones so you should be able to send to them and be fixed AT NO COST TO YOU (excluding postage).
suggest taking back and if they say theres no problem test b4 taking out of the shop. all the help i can give, Cheers.

need of some serious help

hey bro !!
i got this imate jasjar 2 years back and i love my uni allot.
need a help from you bro...i am new to all these hav been goin through 100z of threads everyday bt not gettin my answers i hope you would help me out..!!
actually my jasjar suddenly started behavin weird it switched off by itself n wen i switched it back on after the windows mobile screen shows up my jasjar gets a dead blue screen n nothin happens.
tried to connect with active sync 4.0 and 4.1 bt it would not respond and show dat the phone is not connected.
i came across a thread in which a guy said to press bright light button + power button+softreset it sent my phone to a usb mode
then i used mtty tool and its command task 28 to check if my jasjar is wasted or still breathin lucky enough it dint give a formatfaliure msg and there were some steps i followed .
everything went as told n now m stuck on where to get official wm5 for jasjar and how to get out of the usb screen and how to flash the rom...??
please help

To exit boot loader mode: http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
With regard to restorig WM5 - I have the official O2 XDA Exec files for their last software release. But I think you said your's is an iMate.You could see if the iMate version listed here: http://wiki.xda-developers.com/index.php?pagename=Universal_Upgrades is still available - if not maybe someone has a copy somewhere.
Hope this helps.

hey dat was gr8 bro....bt m still stuck with finding of wm5 for my imate ...!!
i found i mate upgrade bt when i clicked on download an error popped up "550 or 505 change of directory sumthin..."
well i followed the instructions u sent me it worked well bt still need to flash with wm5 ...!!
any chance of u or ur known havin a copy of wm5 rom
its been weeks and everything is gettin hazy ur help would be appriciated allot
thank you so much ..<!!

bro thankx for help i actually flashed my uni with kdskamal cooked wm5 bt my jasjar still gets dead on a greenish screen as it used to get before in blue screen wht m i supposed to do...??

Hi,
Try flashing with a WM6 rom (Tomal's ROMs are always good) and see if you get the same symptoms.
If you do then I suspect that you have a screen/cable connecting screen problem.
But lets rule out software first.

greetings bro...!!
i was up all night flashing wms
i used mtty software so many times that its commands are like hard weird in my brain cant get them out now....lolzzz
my stubborn uni was still stuck on the same dead screen but the only fun thing was that every time i flashed a new wm it used to get stuck on diff colours blue red green black...lolzzz
i scratched my head and i scratched my ass to an extent that i guess it started thinking lolzzz
i got some nice screw drivers and opened up my uni..
damn dis thing is wicked and messy it has things dat i dont know about n havnt even dreamd of in my stupidest dream i hav been lost in a computer motherboard with some good virus as my friend n some bad scary virus but in my uni motherboard i would neva..!
so i just fixed it back...n it worked for a while n den i dont know what tickled its ass.
busted again...!!
i guess ill hit the HTC service centre.
thanx allot bro
respect for ur effort and help...

Hi
for some strange reason the option "incoming com port" in the blue-tooth setting on my jasjar has disappeared. i was wondering if anyone else faced the same problem or if there is a way around it? editing registry n stuff.
because of this the previously paired devices are working fine but the new devices are unable to search the serial/com port facility on my uni.
i have tried resetting but still no luck.
any suggestions?
also i would really appreciate if someone could give me a solution for reading arabic and other such languages on uni.
(btw i am using i.e.TML 8.5 Rom and when i installed it at first the functionality was present so it cant be a ROM issue.)

...
lol... sorry abt earlier maite! i just realized the ridiculous thing i just did. i was supposed to post the reply to ur prob and then start with my sad story but somhow i managed to skip step one .
i m not expert on the device but i like it very much so i when i got one with my o2 contract i bought another one sim free just so that one would keep other company. as far as ur issue goes i have faced almost the same prob in the past and the solution was
1) rotate the screen 90 to get acess to screws at the bottom of the screen.
2) open the screws screws ... btw u might wana check if they are properly fastend before you try this step as i observed that if the screws are properly tightened this problem may solve itself... carrying on open the screws and that would detach the screen from the hinges.
3) where the hinge comes off strip open the cover a little bit and you will see two connections, one for the backlight and one for display (just like any other LCD screen.
4) press the big grip like thingee i.e. display connector with a flathead screw driver to assure they are properly in place. because in my case the connector had come off and hence was causing the system crash. although in my case the screen was only going blue after a while not the whole color palette.
just try if this one works because i m not sure if imate people are going to be any help in this case. i tried calling them a few months back for the lenscover and they said they dont support this device any more :S.