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Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.
Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.
its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.
I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?
@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)
Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.
The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.
I got the same problem,
Beside, I can't change today backgronf theme in this Exec.
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
If any of you have the TO Travel Mouse, the latest HTC Universal driver works. It can be found here.
I installed to main memory. It took five attempts to find the mouse, but it works superbly so far, even handles the screen change when I switched the screen.
The only slight niggle is that the BT Keyboard driver installs as well, but that is an old moan.
Yes, the fact they combine the drivers is annoying. In this new version, does the mouse still require you to re-bond it every time you start it up or does it remember it's bonding now? The previous version had a bug that never allowed the device to remember it's bonding, forcing you to re-bond on every use.
I'm a sucker for stuff like this, and I'm afraid to say that I'm the kind of person whou would buy a mouse for my phone, altough is there any practicl reason you would? Like, isn't the point of the PPC not to have to carry extras around?
Quick.. put me off before I buy one! I already have a keyboard!
DaleReeck said:
Yes, the fact they combine the drivers is annoying. In this new version, does the mouse still require you to re-bond it every time you start it up or does it remember it's bonding now? The previous version had a bug that never allowed the device to remember it's bonding, forcing you to re-bond on every use.
Click to expand...
Click to collapse
No, it seems to reconnect fine. Just click the mouse button and its connected.
mike freegan said:
I'm a sucker for stuff like this, and I'm afraid to say that I'm the kind of person whou would buy a mouse for my phone, altough is there any practicl reason you would? Like, isn't the point of the PPC not to have to carry extras around?
Quick.. put me off before I buy one! I already have a keyboard!
Click to expand...
Click to collapse
I find that when using the Exec on a desktop that tapping the screen tips the device, often resulting in double taps. The mouse stops this. It really does make it like a mini laptop.
I think my TO mouse is broken. Can't get it to be discovered by anything at all, let alone my Exec.
Or otherwise the people who don't use their Wizard as a phone.
I want to know how many people use their wizard as something other than their phone. Post here id you are one of those people. And give a little story of the device if you wish.
Here is my story: A friend sold me his old Cingular 8125 that he thought was bricked, however I fixed the power button and the device works well now(save a few issues) That friend is now furious. I won't sell it back
well you obviously, dont use the device to learn how to spell maybe you should.
I use my wizard for the purpose it was meant to be used for i.e. as a PDA/Phone and as a testbed for flashing
I was wondering if anyone else is having problems with individual keys wearing out on the 6800. Three of my keys have become a little difficult to use. When I press them they act as if they have not been pressed. I have to press the many times before they will work.
I've tried googling but the only problem people seem to be having is the "symbol problem". My problem is different from this - it is a mechanical problem. The phone is only 6 months old and I use it regularly but not excessively.
I'm thought about taking the phone apart to see if there is anything that I can do.
I have the exact same issue, mostly with the space bar... some keys would take pushing it several before it works or sometimes I would press the key once and I get two letters, for example if I press E once I get EE.
Let me know if you find a solution for this, it's extremely annoying.
sounds like normal wear and tear to me. if you use a button alot, eventually its going to start working less efficiently than it used to. there are a bunch of good (free) full screen keyboards that you can use to give your keyboard a rest. taking apart your phone is a really bad idea. if you've only had it for 6 months, its still under 1 yr manufacturer warranty. send it in and get a new one.
thanks so much for the quick response, this might be a stupid question, but how do I exchange my phone? It's a Sprint Mogul.
probably the most direct way is to head into a Sprint store. and try your best to talk to them like you know what youre talking about, so they dont try to jerk you around. when i was using the xv6700, i got 9.. yes 9 replacement phones on my manufacturers warranty. if there is nothing to show that YOU have damaged the keys, they have to replace the phone for you.
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Unfortunately, 'titan_key.cab' does not fix my problem
tako attack said:
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Click to expand...
Click to collapse
Thanks for the file...unfortunately, the problem persists on my Mogul.
Has anyone found a solution that makes the hardware keyboard perform as it did BEFORE the last official ROM upgrade was released into the wild. Installation of that [allegedly] tested and approved HTC/Sprint file coincided with my beginning to experience my KB problems.
HELP?!
some keys i have to press super hard, other keys i tap and it types the key like 3 times
like when i press a
it types
aaa
and im like wha?
i am still under warranty, should i just put original stock rom back on and ask them to repair it or try and get it switched out for a vogue 0.o
I have a similar problem on my device. Is this a known problem?
Ditto here, the Function key has to be pressed hard, and some keys in the first row are acting up as well, but primarily the Q key.
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip
This is deff a problem. My phone does the exact same thing as OP.
I press a and it types it three times. This is the only key that this happens on.
I didn't realize how bad the keyboard was degrading until yesterday, when my Mogul was replaced. For me, the ./0, y/1 and function key were the worst offenders. The unit was swapped because the usb port broke. The port failed because it's a really cheap design, 2 pins broke off . The rep in the repair center insinuated that it was a really common issue, she didn't even look at the port when I explained the problem. On the plus side,I got rid of the dreaded white spot and my keyboard works well again, but for how long? The keyboard, screen and usb port problems are all common complaints on this board and others. What I surmise from this is that HTC makes a pretty crappy product! When this phone is retired in a year or so, I'm hopeful that I'll be able to replace it with a non HTC/non Windows Mobile (or whatever MS calls it next). Every time I use my phone, I wonder if it be wonderfully helpful tool this time, or a frustrating pain in the ass? Unfortunately, the later happens all too often!
the 0ne said:
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip
Click to expand...
Click to collapse
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.
hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?
fn key problem
So I guess many people have this "hard press fn key" issue. Annoys me a lot, especially with password sites where I cannot see the entry. Would this justify replacement from spring, i have full insurance?
[email protected]$ said:
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.
Click to expand...
Click to collapse
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.
unL33T said:
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.
Click to expand...
Click to collapse
I still say it's a hardware thing. Because if it was the software / ROM you would just be able to hard reset and your keyboard would be back to the state it was before.
My keyboard has issues with the E,O,H,Function Key, Space Bar, and the L.
It's something we will have to live with or just return our phones for a new one and wait for that one to wear out.
Just like the spots on the screen, loose stylus and so on. The 6800 was a bad build for HTC.
I Did Not Typs0r That! I Did Not Typs0r That!
ya well. it is definitely hardware. spoke to 4 co-workers with same company issued phone. one of them still has the stock rom on it, lol.. anyway
all now reporting this same issue.
i mean i was able to use my keyboard 2 months ago, and now i can't at all. its like i have a fat vogue minus 64 megs of ram. i mean i really got used to just using the on screen one.
i gotta figure out how to get stock rom back on so i can bring it to verizon and demand... satisfaction! only prob is nochem said something about it bricking your phone after putting radio 3.39 on it
torankusu said:
hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?
Click to expand...
Click to collapse
Hmmm.... anyone go back to an older rom to see if this resolves it. if it does, i must throw away everything i know about electronics.
My gift to the WORLD!
keyboard fixed.
wow it was the software.
i built a rom without the htc diamond keyboard and it works fine now.
wtf? but im happy, keyboard is working normally
hummm... I have problems with the "Q" and the left softkey, I have to press them hard...
keyboard failing on Telus P4000
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in
Flashed yesterday to DCD3.2.3 which uses the same keyboard driver as 2.1.4 (according to the changelog).
My keyboard was wonky as hell before this flash unless I installed the fix and even with the fix it would sometimes mess up. With the new ROM (and old driver) my keyboard works almost flawlessly without the fix installed.
Still everyone thinks it's hardware-related but it definitely showed up all of a sudden with a flash months ago and it disappeared just as quickly (for me anyway).
If you have keyboard issues maybe try the new ROM and see if you have a successful fix like I did.
definitely software, i should make a youtube vid to show it.
loaded up the stock rom to bring back to verizon to return saying keyboard was all quirky and i was standing there and everything was fine. im like what the hell?
what the hell brah?
ok so here is the instructions that fixed it for me:
restored stock rom
tested keyboard to see it working fine
flash it with the newer roms with radio 3.39
everything seems fine.
i can't explain it but it works.
my Problem possibly due to environment fluctuations: Heat-Cold-Humidity
jigjiggidy said:
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in
Click to expand...
Click to collapse
Ok... after I went back to TELUS stock, i then proceeded to flash up to dcd's latest at the time: 3.2.3 with 3.42.30 radio. Keyboard issue was still there ... So.. where to go from here right ...
Well, I recalled that I began having this issue not long after flashing 3.42.30 RADIO i think it was initially. If i recall correctly, it was not immediate. I left to go camping for 4 days and my battery died .. So I left the phone off for most of those 4 days. When I got back from camping, that is where the keyboard issue began. Note: It did not get wet, but it obviously gets damp at night. My thought: phone off for extended amount of time in damp environment, somehow affected the keyboard. I don't know how, maybe some sort of rusting of sorts due to the hot/cold/humid fluctuations inside the tent (estimated environmental fluctuations>15-30 celsius with 60-90%RH). Reason I say this is the following:
I decided to pass my fingers accross the keyboard on every buttoms back and forth with a decent amount of force. Idea being that I could maybe create enough friction or force to disrupt whatever is causing the issue under my keyboard .. I did that for a bit. And my keyboard is working better. Not perfect, but I would say 90%. I barely notice it now ..
Thanks for bringing this thread up. I have beeen getting a few missed keys, and in particular, the Fn key has been flaky. Either not working or double pressing so the Fn light comes on and locks.
So, when I heard others having the same issue, a short while back I sprayed the keyboard with contact cleaner. All better now. Now the typing mistakes are all my fault, not the keyboard.
If you try this, use a plastic safe cleaner. I used Caig Pro Gold.