Screen fixes when pressure applied to bottom of the screen - 8125, K-JAM, P4300, MDA Vario General

Guys,
I have to keep my finger pressed hard against the bottom of the lcd unit to get the screen to display to work properly. It is under warranty with Imate but they want me to send it to Abu Dhabi for repair. I'm in Canada and concerned that I may not get it back.
So has anybody else seen this & identified this as being a loose connection rather that a real hard fault. Also has anybody fixed their unit by dismantling and reseating the connections.
Finally has anybody used the Imate repair service and was it timely & reliable?
Any advice would be appreciated.
Mick

Related

screen corrupted / faulty

I got a serious problem with my mda vario here.
sometimes, 7 out of 10 times, when i get a call the screen gets totally corrupted and jumbled like on the picture in the attachment. i can only see black vertical lines on a white screen. in order to make the screen work properly i have to turn the phone off/on (stand-by mode) then.
does anybody know where the problem is?
i have to confess, that the phone slipped out of my hands and fell on the ground 3 times so far.
thanks
well, you say youve dropped it 3 times already? is it possible that something may be loose inside? is there cosmetic damages from dropping?
yes, there are some scratches on it. i don't really think that something is loose or broken, because the screen gets only on icoming calls corrupted.
so i don't think that it is due to a loose contact or something like that...
I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.
roads said:
I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.
Click to expand...
Click to collapse
Any resoluation this? I have the exact same problem!!
Oh dear ... somethings in the air...
mine's got it also. first time i saw it was a couple of days ago. only happens with the alarm clock in the morning :?
My phone is crap like hell... gotta hard reset and reconfig the damn thing. acting up lately...
(ps... AFAIK i barely dropped the phone... maybe 1 or 2 times. nothing more)
I have the same problem
I have read the service manual of wizard and said:
Unusual Vertical / Horizontal lines or partial display
(1) Check the connection of LCM FPC whether is properly connected. (Is a conector between motherboard and LCD)
(2) Try with another LCM. (LCM=LCD Screen)
(3) Try with another Main Board.
(4) Replace LCM if necessary
(5) Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated
Any sugestion?
Okay..
so far, i have installed Molski 2.26 rom (30meg free version) and upgrade the radio rom form 2.25 to 2.47.
I have not had another occurance of this so far.
Maybe a fluke.
Screen fixes when pressure applied to bottom of the screen
Guys,
I now have to keep my finger pressed hard against the bottom of the lcd unit to get the screen to display to work properly. it is under warranty with Imate but they want me to send it to Abu Dhabi for repair. I'm in Canada and concerned that I may not get it back.
So has anybody else identified this as being a loose connection rather that a real hard fault. Also has anybody fixed their unit by dismantling and reseating the connections.
Finally has anybody used the Imate repair service and was it timely & reliable?
Any advice would be appreciated.
Mick
This is a real hard fault.. had it with my mini s, took it into the shop, it was away 2 weeks... and in the end they gave me a replacement!!
I agree - took it completely apart and cleaned everything ....
And still have the issue.
Serves me right for buying something in Middlesbrough I suppose
It must be a hard fault with the LCD assembly. Will have to see how Dixons handles an overseas repair.
Take care & thx,
Mick
I had the same problem, in the end i took it into my local t-mob shop to have it repaired, they ended up sending me a new one.
Well, I've exactly the same problem since the past two-three weeks, it also occurs only in the morning. I'm living in the Netherlands and this is happening since it's rather cold over here, especially in the morning (3-4 degree Celcius). Since my bedroom window is open during the night, it gets rather cold in my room.
During the rest of the day it is +8 degree Celcius, and the phone works flawless. Maybe this problem has something to do with the Temperature?
Temperature
Bebob - don't thin so as I have had this problem for a number of months and the temp here in the summer is high (30+ degrees C)
It looks to be a bad connection type issue and may be a bad screen cable. It makes sense though that the issue is at the bottom of the screen cos this is where we press the select buttons all of the time.
Pls keep me posted on how you do. mine is going to a local repair shop (on my dime) tomorrow to see if they can fix it.
If not can any of you guys recomend a new unit that could be considered an upgrade to the KJAM ?
Many thanks
Mick
suggestions needed
friends, i have o2 mini s and got the same problem with screen for the last 3 weeks....
can anyone tell me that will the problem aggravate or else will i be able to use my cell properly for few months...
and also what will be the approx cost of repair..
all suggestions will be warmly appreciated...
It's happened to me as well. I have lived with that for one month now. It is happening, when I touch the cursor keys or when touch the lower part of the display. I tried "shaking/hitting" the xda and it looks better, so I assume it is a faulty connection cable.
I have active Cleartype and no more vertical lines for the past 2 days.
I seems to be a problem when background is white and leters are black.
Regards
similar problem
i dropped the phone (T-Mobile MDA Vario) and now when i turn it on the screen is fine for 5-30 seconds but then it scrambles, but works again if i smack the bottom of the phone on my hand!
t-mobile staff told me there are sensors to identify if it has been dropped. I'm suspicious that it could even be programmed to go "faulty" once it is dropped as the screen is fine for a limited time so it obviously works somewhat. do you know if this is the case? or what's happened? also is it a simple thing i could do myself? i didn't take out insurance so that's why i haven't just claimed off that as i'm really broke
Any help is appreciated
Regards,
Steve
whiteish screen / over temperature
hi,
I have a problem smilar at qtek 9100. I had upgade to my ppc wm5 to wm6 around 3 week ago and overclocked to 221 mhz with batery status today plug-in . 2 days ago Screen became whiteish (almost no contrast or over gamma) and working temperature is around 30c. I tried to re-flash with many kind roms but noting chaged.
Is there anybody has these kind of experice. If I can not solve. I am planing to buy new LCD ( I am not sure new LCD will solve the problem)
Thanks
Same problem here. Dropped it ONE time and the screen went crazy. Sent it to my t-mob shop and they got it repaired. They said in the report that they changed the "flex". Dunno if this helps.

TyTN : Frustration of LCD Screen Disalignment Problem

I brought CHT9000 at July 2006 and O2 Trion at August 2006. Both have disalignment problem. At first I thought it is ROM problem and happened for certain model and S/N only.
I try 4 ROMs : I-Mate, Dopod ENG ROM, TyTN and New CHT (Taiwan) ROM.
I installed these ROMs and without installed 3rd parties software. Also I proceed all necessory method to prevent this problem happen such as set a false exchange server for activesync and unclick USB to PC (Check my post).
http://forum.xda-developers.com/viewtopic.php?t=58633
However, all of them have this fuxking disalignment problem. :twisted:
It is hardware problem and I have 2 possible methods to produce this disalignment happen to your TyTN:
1. Body Heat. i.e. Charging, Surf internet and Long talk.
2. Apply very little pressure on LCD. i.e. Cleaning your LCD Panel.
You will find this fxcking disalignment happen again. If you encounter this problem, don't realign the screen manually. Wait few mintues and you will found that it will re-align again. Now you can re-align the screen manually this time.
I already sold my device and not recommend anyone to buy it. It seems that HTC cannot solve this problem and perhaps they don't know the causes.
If you want to buy it, please wait. :wink:
If you brought it, good luck and godspeed.
i have sent mine back because of it
This is the HTC official answer to my request:
Good Afternoon,
There are now procedures in place for fixing the screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
:roll:
Cheers
Mine goes back Tuesday hopefully the replacement unit will not have the same issue.
There are people who fixed their issue by ROM Upgrade. There are people who just bought their Hermes got this problem. Some has SN HT63XXX. There also some people who been swap their units, and the issue came back.
Well, as I see it, HTC does not know how to fix this issue 100% since it is also happening on some Dopod 838, 8125 (models with sliding keyboard).
I will upgrade my Trion this weekend, and if this issue persists... I will sell this baby and reactivate my trusty Universal.
:lol:
A colleague was able to fix the problem by untightening the two screws on the back of the display and retightening them (not quite as tight as before). His device works without screen alignment problems ever since.
It seems that the screws are too tight which causes tension on the LCD resulting in screen alignment problems.
Magnet Theory
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
The problem only started for me after I installed a screen protector (Martin Fields, an excellent choice!), and since then I've had to re-align the screen every day. This morning I tried the screw trick, so I'll report back if it works for me.
Also I should point out that I have an MDA Vario II, so it looks like those of us who waited are no better off.
The next problem I have to deal with is an unresponsive 'C' key on my keyboard... :wink:
alignment issue is SW or HW or Both...
But unresponsive key(s) is really a HW, my first one has the "L" and backspace.. and it always like that, try to press it fast and it will not register all unlike the rest.
goodluck to all of us!!
:wink:
Anyone that has sent their TyTN back in for repair/replacement for the screen crapalignment, please report back when you get your TyTN back. I want to know if it's worth making the effort to get mine replaced, seeing as I live in Australia and I don't exactly have HTC repair centres, mainly on account of that they don't sell this here. BUT if it's worth getting it repaired/replaced, i'll try to make arrangements with my ebay seller and/or some overseas repairing people.
Cheers guys,
~Louis x_.
Re: Magnet Theory
sectorlord said:
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
Click to expand...
Click to collapse
really ? I will try. Thanks
Tried, fermin's method seems to work!Thanks!

Help Req'd diagnosing poss. Hermes mainboard problem

I have recently purchased a Hermes (Dopod 838Pro) under the impression that it had a flashing problem with the latest Schap's firmware WM6 and had never been opened, however, I suspect more than that after receiving the item now so was hoping that the more experienced in the forum might be able to help me diagnose the problem.
The symptoms are that it will not start unless the unit is twisted, starting up the screen will look fine, then develop lines, fade across the screen etc until you get the subtle twist just right.
Upon taking the unit apart, it seems that applying pressure to the tin plate to the right of the base of the display connector on the mainboard fixes the problem. I have a attached a picture of the area, it is the area of the Yellow circle. Ensuring that the display connector is correct does not seem to solve the problem on its own. The yellow area needs to be basically clamped with one finger on battery and other on the point on the tin plate (yellow circle) and pushed together.
I have applied the current Hard-SPL v7 just in case, but would like any suggestions in diagnosing further particularly to confirm/deny if it is likely a mainboard problem and if so if it is a relatively common problem and can be fixed without a mainboard replacement.
Also if anyone would recommend reflashing, what you would recommend reflashing with to be most reliable to eliminate possiblities while diagnosing this problem. I am in Australia on the GSM vodafone network.
Alternatively if anyone has a mainboard for a Hermes for sale please let me know.
Thankyou for any help.
Update: For some reason I am now unable to get anything on the screen. It is black with very faint backlight when turned on. Connecting via USB to pc however, gives full access to device so it must be booted up to WM6 I am guessing. While in this state I have flashed to the HTC from for Australia Vodafone and Optus WM6 - No change from before update.

T-Mobile MDA start on a white screen??

I need help...
My T-Mobile MDA can power up but it will just stay on a white screen & after awhile, the backlight time-out & swtiches off.
Tapping the screen or the power button will bring it back on.
All the buttons seem to be responding & the system sound comes on when I press some buttons.
What might be wrong?
Several soft reset will not bring me to the standard screen.
Is it a hardware issue or software issue?
Please advice me what I should do to recover from this situation.
Thanks!
konker
Update:
I finally performed a clean reset & the standard WM5 "tring" sound came on.
At least, the system board is working fine.
But nothing appeared on the screen except for the greyish-white background.
I also brought the MDA into the bootloader mode but I don't see the Tri-colour screen.
What should I do next?
I noticed from the MDA Service Manual that there's a flex board for connecting the screen/front panel buttons to the system board.
Could that be cause of my problem? Or is it the LCD screen giving me problem?
Please, anyone who has experience with this issue, I appreciate any help I can get.
TIA!!
Is your MDA out of warranty? Do you have insurance? If no and I were you I would probably take it apart and check for a loose or bad connection. You got the service manual you should be good to go.
bendog2784 said:
Is your MDA out of warranty? Do you have insurance? If no and I were you I would probably take it apart and check for a loose or bad connection. You got the service manual you should be good to go.
Click to expand...
Click to collapse
bendog2784,
My MDA has no more warranty nor insurance.
I took the plunge & disassembled it.
I made sure all connections are clean & tight before reassembling the unit.
The screen still stayed greyish-white.
This morning, I screen suddenly turned on but for a brief moment.
It seems that when I slide out the screen (or slide out the keyboard), half way through when 2/3 of the k/b is exposed, the screen looks just as it should.
Beyond that it will blank out, kinda like a device having been put to hard reset from an operational state...except that the backlight stays on & then greyish lines start to appear.
So now, I'm not sure if it's the screen that's causing problem or the flex cable.
The flex cables are very hard to find where I'm & very costly too, judging from eBay auction listed.
Would appreciate any help to revive the screen of my MDA.
Thanks!
konker
I got a Replacement LCD for my MDA for $39 at WWW.HTCLCD.COM
belize2004 said:
I got a Replacement LCD for my MDA for $39 at WWW.HTCLCD.COM
Click to expand...
Click to collapse
What happened to your LCD that prompted you to replace it?
Did it crack?
If mine was cracked & there were fragmented display showing through, I would have gotten a replacement LCD with no questions asked.
However, in my case, the LCD is not showing anything other than a greyish white shade no matter what I do to the hardware.
I'm not sure it is a LCD problem as I mentioned above that yesterday, I got it to work for a short period of time at a certain position.
That said, I can get a replacement LCD for my MDA for less than US$25 here.
If it is an intermittent problem (as you described) I'd check the flex cable again.
try to reseat the connector that goes to the LCD (the large one that is locked in place with orange tape and the little brown clip on the connector itself).
help
hi im having the same probs with my vario, have you havd any luck sorting this out?
chrisakak9

Screen alignment loop

Hi,
I got my 8525 secondhand off ebay, and I'm having problems with it. I did a clear storage or a reset of sort, and I'm stuck in loop of screen alignings. Originally, before I did the reset, the touch screen does not respond when I tap on the top right, and the screen alignment loop was also there when I chose to align screen and I had to take out the battery to fix it. I notice small pieces of cardboard stuck in between the side of the lcd and casing so would that be the problem here? Any help is appreciated, thanks.
Sounds like the digitizer is stuffed... You may have to replace the LCD.
You can get them off EBay for $70AUD and there is a Service Manual so you can open and fix yourself. Here - http://michael-channon.spaces.live....ner=1&partqs=cat=Download+HTC+Service+Manuals
Its not too hard but you will need a small flat blde screwdriver, a small phillips head and a size 6 torque key.
All the best of luck,
Cheers...
Thanks Ultramag
I did a bit of research, and I came across this thread. http://forum.xda-developers.com/showthread.php?t=405432
It seems we both have a similar problem. Would the software method work for my case? I want to avoid dismantling the hardware if possible.
Thanks again.
Yes and no. You need another Hermes (same model) to get the alignment settings from and this is only to get the phone operational so you can use it. It WON'T fix the touchscreen, Its just a stopgap measure until you replace the faulty LCD.
I was lucky as I have a few friends who I sorta got into the hermes who I could get the settings off. You can navigate around your hermes without th touchscreen but its a REAL *****. Bought a couple of Jasjams off the net and was lucky enough that BOTH worked. Still put my mainboard into 1 and gave the other to a friend who was having similar issues...
Hope that helps...
Thanks mate, I really appreciate it.

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