Database Users

People cant hear me... voice call issue

Pretty self explantory, device randomly decided to stop the sound input working 4 days ago. Signal is fine, and i can hear people talking, but they cant hear me in calls.
Upgraded the radio from 1.05 to 1.38 to no avail, running Live 0.2.
Tried the recorder function in the notes program but that does not work either.
Any ideas?

Schooleydoo said:
Pretty self explantory, device randomly decided to stop the sound input working 4 days ago. Signal is fine, and i can hear people talking, but they cant hear me in calls.
Upgraded the radio from 1.05 to 1.38 to no avail, running Live 0.2.
Tried the recorder function in the notes program but that does not work either.
Any ideas?
Click to expand...
Click to collapse
I don't think you have many choices here. Given it was random at least for a while does not suggest that there is say, a corrupted/changed registry entry.
I would suggest (backing up first) then a hard reset and test without restoring any of the backup. If it works ok then you'll have to restore selectively if possible or just slowly re-create all your installations.
However, if the problem is still there after a hard reset no additional software installed, then I think you have a hardware problem requiring repair/warranty.
Mike

Tried a hard reset but hasnt changed anything. Arse. Need to go back to the original rom, radio and bootloader then. Thatl be fun!
Cheers matey

mogul locking up for no reason

This is not a complaint about the "memory leak".
My mogul was acting fine for about two months now. I've done a few things like added the htc home and the better phone app. but nothing heavy. now as of this morning the phone just stops working. the screen freezes and nothing can get it to respond. I've had to hard restart the phone about a dozen times today. the only new thing I have done to the phone is paired it with a plantronics discovery 640. the freezing happens even when i have bluetooth turned off. This is very frustrating. over the course of writing this I have had the phone fail on me three times. this last time it brought me to the home page then became non responsive. What is going on? will flashing this with the dcd rom help? i'm at my wits end.

sounds like a bt issue to me although it would help if you posted your rom version.
there are several new custom roms available that deal with bt.

not to sound stupid but how do i find out my rom version?
EDIT: I've had BT functioning before with my holux BT gps unit for a month with no problems.

when i reboot my phone I get the sprint screen with this text at the bottom.
m 09 p acaaam-4070
b03 r 1.32.00
d 2.09
i hope this helps identify the rom version.

projkt4 said:
not to sound stupid but how do i find out my rom version?
Go to settings, device information . . .
Click to expand...
Click to collapse

thank you!
sprint rom version 2.09.651.3

i installed dcd's newest rom (1.5.7) and the 1.4 radio rom and everything is working well. looks better than before.

Current Sprint ROM Version?
Does anyone know what the current sprint mogul version is as of 12/26/2007? Mine came with 2.09.651.3 (06/14/2007).

If you goto settings, device information under version it will tell you rom version. 2.17.651.0 is the latest HTC rom... hxxp://www.america.htc.com/support/mogul/software-downloads.html
My mogul was freezing as well. I would hard reset soft reset no matter what it kept freezing after about 10 mins use. I would then have to remove the battery for about 10 mins and then I could use for about 5 mins then remove the battery then only get about 2 mins of use. I went to the Sprint service store and they said they fixed it by hard resetting (which I told them I did already) and they said that they reset it by a different method (whatever that is). Well sure enough as I left the store and got close to home it froze. I was too upset to go back to the store.
I somehow fixed it by changing the Today settings from Sprint Default to Windows default (not sure if this did it) then deactivating Activesync. I think Activesync was the problem but not sure. Either way this finally fixed it.
Hope this helps.

Problem with incoming call

Hello! 1 hour ago I discovered another problem with my Qtek 9100. My phone was ringing, but the display was showing nothing, no incoming call, nothing at all. The phone had resumed from stand-by and in the bottom left corner was showing "CALL STATUS". I pressed the END button, the SEND button and button under "CALL STATUS". Nothing happened and the phone was still ringing. I soft reset the phone by pressing the stand-by button for 5 seconds. Turned the phone on and looked in CALL HISTORY. There wasn't any new call in there. I thought it was my girlfriend, so I called her back and confirmed that she was calling me in that moment. The problem is that she ended the call after 2 "rings", but my phone kept ringing until I soft reseted it (I heard the sound at least 6-7 times -I have windows default ring-). After that I tried to call my number from another phone, and the Qtek was working fine.
What should I do to solve this problem? Is there a problem with the radio version?
Thank you very much!

Maybe....
But men!!! welcome to Windows Mobile world hahahaha the softresets are so helpfulll hahaha enjoy this iste men we are for help.
Maybe is the Radio rom maybe not cause it works fine then isnt it?
So please before upgrade anything more please unlock your phone with HardSPL process and read very well ok?
bye.

RAdio ROM
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps

ivojoe said:
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps
Click to expand...
Click to collapse
I dont know, my Wizard runs on SNN ROM WM 6.1)),(IPL/SPL 2.26,GSM 02.25.1, OS 10.0.0.10) for more than half year. I had same problems, in this period a few times only. Bt somethimes I cant see a callerID. Soft reset was only solution, I am tired of changing ROMs

HD2 freezes after answering a call

Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.

hey, I had the same problem and had even started a thread today. I went for broke and did a hard reset and this has solved it. Back up all your info and hard reset and pronto good to go!!

I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.

HTC HD2 call crashe Bug
flashflash said:
I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.
Click to expand...
Click to collapse
it has happen to me 2 times in one month, first time i was listening some musique some one call and as soon the call ended it Freeze.
Another time the phone was on stand by and some one call, and could not answer the phone just freeze.
Why why why Is HTC brilliant

I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.

novaci said:
I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.
Click to expand...
Click to collapse
Interesting you mention listening to music but for me the crash happens when the phone is in standby, caller id shows, then I hit the answer button and the call timer starts but I cant hear the caller. From then on, I can hang up and then a complete freeze. I wasnt listening to any music, the ring tone is on the phones memory not sd card, so not sure about the sd card connection. After my last HR I didnt install any software except resco file explorer and microsoft my phone. I still get a crash.
I was going to return the phone back to tmobile for repair but it sounds like its software related rather than hardware.

Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB

wacky.banana said:
Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB
Click to expand...
Click to collapse
was that the right thread you attached?

Anyone know of a solution to this as yet? Also happening to me - extermely frustrating.

flashflash said:
Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.
Click to expand...
Click to collapse
I have the same problem but only when my band is switched to 3G but not every time.
Daniel

I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.

DexterDuck said:
I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.
Click to expand...
Click to collapse
Me too. i didn't had this problem with Rom 1.43

Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.

flashflash said:
Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.
Click to expand...
Click to collapse
What do you mean by "not closing down the radio" ?
Daniel

Sorry, I forgot the FM bit. In the past I used to listen to the FM Radio and pull the headphones out and the handset I thought automatically closed the FM app down. Any calls recieved on the handset after this would hang the HD2 after picking up the call. Up until the phone rang the HD2 would perform as normal, it was just an incomming call that triggered a crash. You could even make an outgoing call without a problem!
Now I close the FM app (by using the standbye icon on the app) first, then pull the headphones out. Not had the issue again.

Not solved for us that this happens to everytime... i can reset myphone and try to call right after the reset and it still happens.... I cant make a call or recieve a call at all lol

I had the same problem with radio rom 2.06.50.04 and 2.07.50.27 and miri's rom 6.5 v4.0.
Flashing to dutty's HG v0.8 rom with radio rom 2.07.50.27 solved it.

I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...

Bowhuntr11 said:
I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...
Click to expand...
Click to collapse
You might wanna try some different radio roms. Not really sure if it helps, but I guess the radio rom deals with calls etc.

Hmmm alright I will try that, I didn't think the radio rom's would freeze the phone...but I will try that as soon as I can get home.

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.