Unable to Install new Software/Applications/Programs - 8125, K-JAM, P4300, MDA Vario General

Hi I hope someone can help me. I just got my Wizard and I love it.
I managed to install several programs until a few days ago.
Now I can't install anything. When I go into the Add/Remove programs the list is empty (and yet I still have the programs I installed) so I can't remove anything.
Suddenly ActiveSync doesn't sync (but I can Explore the device from by desktop PC)
I can't change the Themes.
I am ready to "hard-reset" but am not sure if that is really the solution. Everything worked a couple of days ago and I can't figure out what went wrong.
The only different is that I added a mini-SD card, this is a 2GB noname which only works to read not to write.
Has anyone seen anything like this with WM5?

martinsoler,
Did you find any other solution besides hard resetting?
I have the same problem on my Cingular 8125 in that the remove programs list is blank and I can not establish a sync partnership, it only connects as Guest.
I haven't found a solution and am ready to hard reset the device, but I'd like to know what caused this and if there is a solution.

Same thing just happened to me on my new 8525. I guess I'll do a hard reset

samething here, nothing on these forums on how to fix if you can not sync and the list is empty

try to install the newest version of active sync...some roms need to have it to connect...have you tried to remove those programs using utility in your phone in settings??

Related

ActivSync 3.7.1 Problems

Hi
I have upgraded to Activsync 3.7.1 and although the sync works between Outlook and PPC I cannot explore the PPC either using explore on the ActivSync menu or My Computer My Device.
I am trying to install TomTom 2 Maps to my SD card and it is not being regionised.
I have uninstalled and reinstalled and still getting the same. Any anyone else experienced this? I would be very grateful for any ideas on how to sort this.
Many thanks
Matt
An update
I preformed a hard resent on the device and still I cannot explore the PPC. HELP PLEASE.
Matt
So no problems before
So if I understand it right, You didn't had any problems before the upgrade to 3.7.1
That is correct, worked fine.
Make sure you've got all explorer windows closed before syncing.
If you have a previous window open, before syncing none of the windows will display anything - you need to sync and then open explorer
That is strange
I don't have to close any window.
OK. so if you place the machine into the craddle, you won't get the message connecting to.. is that right?
Hi
I do also have a problem with active sync 3.7.1 when I want to sync anything on my PC with my XDA.
I can only explore my device if I don't select contact, mail or something, otherwise my XDA crashes and I do have to do a soft-reset.
Try to have your partnership without any syncronisation... even if it bothers me a lot, I can currently live without syncronisation... hopefully I find the time to investigate this issue.
Does anybody has the same expierence ????
I don't want to do it with try-and-error...
What are your connection settings
Are all the three boxes ticket under connection settings? ( under active sync)
i seem to recall that zonealarm need to let some program get access before i can sync
other software firewall may require the same thing
including windows internal firewall
It worked before with older version so
If it worked fine with the older version, then it must be about settings within the new version (Igues)
When you installed the new version of activ sync, did you also altablish a new full partnership?
activesync hangs @ 91%
been doing wuite a bit of work on both the phone and laptop... no complaints at all.. but this morning AS didnt work.. so i uninstalled and reinstalled it again.. hoping that itd get back to place.. but while installing from CD or HD it stops @ 91%. says wceusbsh.cab file is not being read..! took it to the system administrator.. removed all entries from registry... and modified the evnt viewer as well.. everythng in vain..
the last retort is to take the back up of my comp.. and reinstall OS.. but is there anything i can do to avoid it..?
cherish

Messaging: Unable to display the attachment.

Setting up a friends MDA, and not wanting to do another hard reset. His MDA is set up with exchange and activesync. When you try to open any email attachments, which are set to save to SD, it gets a window titled "Messaging" which says "Unable to display the attachment."
Any ideas?
anyone?
did you find a solution to this? I have the same problem.
Same problem here. Can't find a solution, so I'm probably going to hard-reset today.
Maybe the attachment you are trying to open is not associated with any program installed on the PPC!??
No, the problem happens with JPG and GIF attachments. There's a fundemental problem with attachments, as I can't send them either - if I choose a picture I've just taken with the camera, and choose 'Send' and send it via email, the attachment is corrupted (a 59k image is truncated to 99 bytes).
It definitely used to work, but something's caused it to break in the last few weeks. If somebody knows how to fix it without hard-resetting I'd be very grateful!
I had a similar problem, except active sync refused to download attachments for some reason. It owuld just go trough the motions and then announce the download had failed. no idea why but the two could be linked somehow. other problems I had at the time were today screen not loading up properly with the storage card in, inserting the storage card stopped push-email until I soft-reset the device and frequent device hangs. As there was a new rom available I decided the best thing to do was to flash the rom and start again. THis may be the best course fo action for you too. I also over-clocked to 240mhz and its like I got a completely new machine!
Ah well, too late, I've hard-reset now. :roll:
i did a hard reset too...
the only thing i could think that may have affected the mail would be that i installed flex mail 2006 for testing but never ended up using it...
did you guys install that too?
Nope.
Seems like it has done it again... I dont want to hard reset all my stuff again!!!!!!!!!!
Hard Reset
I am also hard resetting as we speak because I just can't solve this one.
Solution!
Ok... this has happened again and I know now what has caused it!
I was cleaning out some directories prior to it happening again. It then happened and I realised what i had deleted had caused this problem.
Make sure you have the following directory in your ppc memory storage:
"/Program Files/Connections/Mail Attachments"
After I recreated this directory it all started working again.
Finally I found the solution to this annoying problem!!!!!
Cheers,
X.
I know this is an old thread, but I wanted to say thank you for the solution. I had searched Google to no end until I found yours!
Thanks for the help!
-Chris
Wow, good job X.
Thanks for posting the fix!

8528 Running extremely slow! Its having a major meltdown! Please help!

I am ready to throw my phone against the wall!
All of a sudden about 2 days ago my phone began to run extremely slow. I cant even describe how slow it was. If I tried to send a 8 word text and after the 4th letter or so it would simply stop recognizing keyboard input. Its acting like its low on ram but I have plenty of memory. If I let it sit, turned on, for a 10 mins or so it might finally show the text so I could then send it. Also, the internet stopped working and it wouldnt connect to my email server (hotmail). I did a hard reset, soft reset and nothing worked. Its acting like it has a virus or something.
Cut to today, I thought I could just reflash it with Black Satin Medium and it would fix everything. It always seemed like a good program and I never had any problems before so I thought I could just reinstall it. It was fine for about an hour and now its moving slow again. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
So please help! I use my phone for everything and right now it is unusable!
Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525. I have flashed my phone before but they always appeared right back onto my phone when I was done. It was effortless. And now I cant figure out how to get my contacts back. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
But I have outlook on my PC and 8525. I never use either of them but they are there.
Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
I am using Black Satin Medium WM 6
Rom date: 7/10/07
Radio version: 1.43.00.00
Protocal Version: 32.76.7020.19H
Storage:
63.48 mb total
7.35 mb used
Program:
50.77 mb total
27.72 mb used
2 gig memory card.
Installed cabs are:
Sleuth 255's PTT Fix
HTC Xbutton 1.51
Cyberon Voice Speed Dial
Lexistudy
Lexisgoo english dictionary
PLEASE HELP!
Jim
jimbo69ny said:
1.I am ready to throw my phone against the wall!
2. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
3. Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525.
3. Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
Click to expand...
Click to collapse
Hi Jim,
1. Hermes is a good device - don't do that with some patience everything will be fine.
2. In such a situation I will go to a major upgrade. Flash new radio e.g. 1.54, and maybe try some of new ROMs - Schap'a or Shamanix
- dont rush to install any cabs first, just see how the device performs for some time. Try syncing with your pc to see can you get the contacts on the devide
- it could be that some of the cabs got corrupted. maybe make sense to download them anew.
- start installing the cabs one by one, with significant time and usage between the installations - you can figure out which one is causing the problem
3. before start syncing for first time, just delete all mobile devices on PC activesync -- >File>Delete Mobile Device
4. Check your regional and clock settings
Have you installed any other software from your PC? I use to have similar problems with early versions of WM6 after installing CE-Star (Asian languages support)
Let me konw how the device performs
Cheers
PS. It is recomended after fresh flash of ROM to hardreset the device imediatley and only then start installations od applications
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
jimbo69ny said:
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
Click to expand...
Click to collapse
Glad to hear that the device start running better
re sync issue - did you delete all mobile devices on Microsoft ActiveSync? after that you should be able to establishe a new partnership between the PC and PPC - then everything must work fine
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
jimbo69ny said:
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
Click to expand...
Click to collapse
You dont delete any info on your PC, only the partnership between PC and Pocket PC. This will not affect your contacts. After that should establish a new partnership - choosing all settings etc., and everything must be fine.
WARNING! Better first archive your contacts and then proceed.
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
jimbo69ny said:
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
Click to expand...
Click to collapse
Hi Jimbo69ny,
Personally I test almost every new rom for Hermes, and every time there is a new rom on my device I do three things:
1. name the phone - e.g. WM_James_Klafe2
2. delete partnerships on the PC - do not do any backup etc.
3. establishing new partnership between the pc and ppc
thats all!
All my contacts are synced with no problem, including notes, and other stuff defined for synchronization. in fact your contacts are stored in outlook, and deleteing the partnership do not affects them at all
Cheers
so what if I don't have outlook installed anymore? does that mean I lost my contacts? does someone a copy of office that has outlook in it someone could send me?
Damn it Ive been having one problem after another with my 8525 just when I think things are going good there is another set back.
My phone wont sync to my computer anymore. I have Schaps 4.20 installed and I installed the cube earlier today just to see what it was like because I was going to upgrade to shaps 4.3. I really liked it but I its more than I need. Now its time to upgrade and when I connect my phone to my pc i get a message that says "usb device not recognized"
What the heck is going on?
I uninstalled the cube from my ppc did 2 soft resets, restarted my computer and it still wont recognize my pcc
After two hard resets I finally got it to accept Shaps 4.3 rom. It still wouldnt do it after the 1st and 2nd hard reset but for some reason, the last time I connected it via usb, it worked.
THANK GOD! I dont know what happened and why it wouldnt connect but Im happy I fixed.
Still no contacts though
Hi Jimbo69ny,
to best of my knowledge the contacts are stored in outlook. if do not have outlook on your pc i cant say what activesync will sync - my assumption is that you have, as you was able to sync some time ago, dont you?
(on my secnd pc i have outlook express and it syncs too with no problems)
which Cube you have installed? I never had such kind of problems with any cube.
the problem "usb device not recognized" happens from time to time - no idea about the exact reason. sometime it is enough to disconnect the device and connect it again, in few cases i needed to restart the computer - and then it worked with no problems. never did hardreste.
I am confused that you still cannot get your contacts synced. i guess you followed the steps i gave you previously
let me know how you forward
btw, try focussing on one issue only - get first your contacts synced

Problems with Windows Live

Had a strange problem with Windows live on my Touch Dual. I've previously had it working perfectly. I don't use messenger that much but I love having my hotmail integrated into my phone's inbox.
Recently I noticed that it had stopped syncing. I tried forcing it a few times (ie. clicking on send/receive) but it instantly came back with 'Sync failed'. My first go at fixing it (after trying a soft reset) was to switch account, assuming that I could effectively just reload all my messages without reinstalling. However, once it had wiped all my current messages, it wouldn't let me sign in again. I entered my password, clicked next and nothing happened.
Right, I thought, a reinstall is needed. So I dug out the installation exe and ran it. However, I kept getting a message saying something like 'Installation of windowslive.cab was unsuccessful' with no further details.
I didn't want to hard reset but it looked like it was my only option. So having done a full hard reset, I tried installing and got the same problem - 'Installation unsuccessful'.
This is so frustrating. It was working perfectly before and now I can't even install the damn app. I was starting to wonder if Orange had somehow updated my phone without me knowing to block Windows Live, but as so many other people don't have a problem it can't be that.
I saw the thing about the 30 day trial and wondered if it was connected, but again I thought I can't be the only one.
Help please! I want my hotmail back!
Cheers!
Try to delete saved password and retype then.
Let me know.
Unfortunately, I now don't have the app installed and the problem is that the phone won't let me reinstall.
Can't understand why it won't install onto a freshly hard reset device. Something must have changed!
Where is Live Messenger?
I've got the Orange handset and can't find messenger anywhere so I tried the cab install as per my Trinity but it doesn't work!!!
I neeeed it - what now?
same problem
Hi everybody, I had exactly the same problem a few days ago. Until now I did three hard resets, but in vain :-( Once I finllay manegd to install the client, but configuring it didn´t work. After "Login to Windows live" the setup stopped. Then, I de-installed win live and after that no more installing was possible. Very strange..... NO, I didn´t change anything on the hardware, no roms, no radios, nothing. Any ideas out there ?
Thanks !
Maybe something has changed on the server end?
Try the attached .cab - it works for me:
still no chance... :-(
GlenH said:
Maybe something has changed on the server end?
Try the attached .cab - it works for me:
Click to expand...
Click to collapse
Thanks for your help, but it doesn´t install. It says "installation failed". Any idea ?
None I'm afraid. If you've hard reset I can't see any reason for it to not install
no Windows Live since 30 June
Having the same problem-- no Hotmail sync since 30 June, can't connect to Windows Live Messenger. Tried deleting Windows Live and reinstalling various versions, to no avail. I always get an error message that the installation was unsuccessful. I tried a hard reset, tried reverting to a backup from months ago, but nothing works. No Windows Live.
There is a brief discussion of the issue on this thread http://forum.xda-developers.com/showthread.php?p=2315295. It's hard to believe there aren't more people commenting on this problem. Is it unique to those of us who are using the standard WM 6.0 ROM? Until this gets sorted out, can anyone recommend another stable, reliable (and preferably free) Windows Live Messenger client?
personally I have been using Parlingo http://www.palringo.com for my mobile messaging client. seems to do the job well and with the added bonus of PTT it means I dont need to type to people.
working version of Windows Live but no IM
The version of Windows Live on this page http://www.microsoft.com/windowsmobile/mobile/wl/languages-en-us.mspx is working on my Kaiser, but they have removed Windows Live Messenger from the package. :-(
Edit: the cab from this page is now working too http://forum.xda-developers.com/showpost.php?p=1281625&postcount=4. It does contain Messenger. Perhaps the problem is now solved and all the old versions are working again?
i had the same problem go to http://www.ppcwarez.org and search for windows live and choose the one the has fixed in brackets
View attachment 101854

Activesync not working suddenly

Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?
I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.
nope.. i can't even launch activesync from my phone...
Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?
Had same problem, had to disable fast usb on phone!!
just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike
soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.
I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...
try creating a new windows account with administrator access that's what do it for me
OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.

Categories

Resources