SPV M3100 Broken!!! - 8525, TyTN, MDA Vario II, JasJam General

After three weeks of ownership and just learning to love the device after my SE 910i it has broken.
Four keys on the excellent slide out keyboard have stopped working. The second 'context' key, the O, P and Return. The phone has not suffered any trauma that I am aware of and is typically carried in the belt pouch.
Such a disappointment.
Is anyone else getting hardware reliability issues before I replace it?
Trout

The 'sticky' keys improve with use, or so I've heard...

oink1 said:
The 'sticky' keys improve with use, or so I've heard...
Click to expand...
Click to collapse
Sadly they are not sticky - they have simply stopped responding. Even pressing them 'quite hard' makes no difference, so I don't think they are just sticking.
Worked perfectly for three weeks...then nothing

Related

Keyboard requires some force...

I have an oddity... when using the slideout keyboard, I have to press hard, past the clicky feeling, to get some characters to show up. Is this a bum unit? Anyone have any suggestions?
sheesh, for this kind of money, you'd think there'd be some quality control.
Thanks in advance
WIG
Sounds like it may be one of the dodge models... What's your model number? (under the battery, in HERM6xx format)...
wig said:
I have an oddity... when using the slideout keyboard, I have to press hard, past the clicky feeling, to get some characters to show up. Is this a bum unit? Anyone have any suggestions?
sheesh, for this kind of money, you'd think there'd be some quality control.
Thanks in advance
WIG
Click to expand...
Click to collapse
This is one of the known problems of early TyTNs (I think up to at least serial numbers 630F... devices). Mine had the same problem - however, after a few days of use it almost disappeared.
It's definitely not something that can be fixed by a software update. You may want to give your device a few more days, and if that doesn't help, send it back for an exchange.
Cheers
Daniel
I found that as you used the keyboard more, the more responsive it became. If I used letters infrequently they can need a firmer push. Over the last month the keyboard has become better and better
My first Vario II had a couple of keys ('a' and 'e') which had this problem. I found it a little annoying because I am quite light on the keyboard so I was missing letters out all the time in texts.
I have since had the phone replaced because it developed the alignment problem and my replacement Vario II keyboard is perfect, it does not require any extra effort at all on any key.
It seems some are more sensitive than others.
Generally it does seem like the buttons require more force than the ones on a HTC Wizard. I think it's something you just get used to after you use the device for a while. I'm still going back and forth between my two devices so am constantly reminded of the differences between the two.

Sliding Keyboard getting loose?

I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.
brmcguire said:
I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.
Click to expand...
Click to collapse
I'm afraid this is a fairly common problem. The metal runners/sliders have small indents at each end (cannot see these unless device is dismantled) that create the click into place when the sliding blocks attached to the base part slide over them.
These indents are often too shallow to create a nice firm click and in extreme cases the actual runner has sprung apart where small micro welds have broken.
There are fixes for this but only for those that don't care about their warranty and want to dis-assemble the device. I have done this fix and it now requires a very firm two thumbed push to open. However I do not recommend you do this when there is the possibility of exchange/return or repair.
Mike
If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.
barrydavisjr said:
If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.
Click to expand...
Click to collapse
Sounds like its possbile then. Where in the Wiki can I find the how-to? I looked and could not find it. Thanks again for the information.
It is under the hardware overview at the bottom. andMike i added some props to you for the method!
Mike, you must of really nailed this process. I guess I have to try it now.
barrydavisjr said:
It is under the hardware overview at the bottom. andMike i added some props to you for the method!
Click to expand...
Click to collapse
Cheers barrydavisjr.
Did it all work out well for you, I hope so.
Thanks
Mike
mikechannon said:
Cheers barrydavisjr.
Did it all work out well for you, I hope so.
Thanks
Mike
Click to expand...
Click to collapse
Yes Worked perfectly!!!
I have not done it yet, but plan to soon. To clarify what your fix does is that it tightens the sliding keyboard rails? or provide a better click when its closed?
Just read your site. I think that answered my question. Thanks, I will try and post my success (...or failure).
Great fix. One of the little but annoying things about the device fixed.
sliding keyboard then freezes
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?
Thanks in advance for any suggestion
dam said:
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?
Thanks in advance for any suggestion
Click to expand...
Click to collapse
I don't think the "clicking" mechanism is what's making your device freeze. I believe its the display going from portrait to landscape mode what's probably making it freeze up. Have you hard reset to make sure there is no 3rd party today plugins that are having issues with switching to landscape mode?
sliding keyboard, frozen device
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).
That is why I believe it is a hardware malfunction, but I'm still a newby
Does anybody had a similar problem ?
Any help appreciated
dam said:
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).
That is why I believe it is a hardware malfunction, but I'm still a newby
Does anybody had a similar problem ?
Any help appreciated
Click to expand...
Click to collapse
Ok, I see. It does sound like a hardware issue. I would try exchanging it for a new one.
dam said:
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, ...,,,,,,,,,,,,
Click to expand...
Click to collapse
I think we're all agreed it has to be hardware. There is no software that operates when the "left" edge clicks into place. There are two circuits that operate softwarewise when the keyboard opens
1. There is a small magnet operated switch that changes portrait to landscape and that's working fine,
2. The light sensor above the "p" key top right which operates the keyboard backlight.
I don't think either of these is responsible.
At a guess either the Multi connector Mylar Cable for the screen/digitizer connection is getting trapped/pulled/stretched and partially breaking its connection or the click into place is creating an internal squeeze against possibly the "windows" button hardkey next to the Green Phone Key.
I think like brmcguire that I'd get it back to shop while still in warranty perhaps after doing all the usual things like a hard reset - just in case we're all wrong and it is software.
Or you just never quite open it far enough to click into place. I do this a lot, partly because I've got a really firm click into place on both right and left sides that if I'm just quickly using keyboard I find I can get every key without the final clicks.
Mike
thanks
I tried hardware reset but no change. Anyway, thank you so much for your anwers. Not that it works better, but to feel support is quiet healing.
cheers !
mikechannon said:
I think you're right, maybe we need a Hermes counselling and psychological support group. All charges forwarded to HTC of course!
Mike
Click to expand...
Click to collapse
ok, I gave back my device, I will see what happen. Thanks !
RE. loose keyboard
CAN someone give me the direct link to the wiki page bc i couldnt find it i dont know why, if you know how to do it you can also send me the directions but PLZ someone send me a link thanks again
Did this fix after fighting with a very loose slider from the beginning. This and Mob6 software and I love my TyTn again.
Thanks for the instructions and thanks for the wiki.
derf

Anyone having problems with the keyboard?

This has gotten to be very annoying, whenever I'm using the physical keyboard, some keys, specially those at the top row, do not work. I used to be able to type by simply lightly tapping the keys, but now I have to press down on them with quite a bit of force. I got this problem after I installed the December ROM so I'm guessing there's a connection. Is anyone else experiencing this problem?
Just one key.
I have the problem with the "Y". otther than that I have no other problems with the keyboard.
I dont remember when it started, I just noticed it because every time I typed "yes" in messaging people would ask me why did I wrire "es".
No problems here. Although I only use it for typing here and there and for playing COD2 and Snow Rally City Stage. I figure that the keyboard isn't the most durable feature of this phone so i am very gentle with it. Do you have it insured?
nuelo said:
No problems here. Although I only use it for typing here and there and for playing COD2 and Snow Rally City Stage. I figure that the keyboard isn't the most durable feature of this phone so i am very gentle with it. Do you have it insured?
Click to expand...
Click to collapse
Yeah I do. Doesn't seem like it's a common problem so I guess I'm going to have to call customer service. It's gotten much worse. About one in every four letters don't come up when I type.
I just type away on mine (when I am not lazy and use my touchpal). My 6700 was durable and so far my keyboard seems fairly robost considering how many times I slide it out and tap away...
This is the first thread I have seen regarding a potentially faulty keyboard.
i noticed it too with my 0/. button
my 'D' button
I have the same problem with my 'D' button. Otherwise works great.
got it replaced
Took it to my local repair store and had to wait a couple of weeks because the moguls are back ordered.

N1 keyboard misfires

My keyboard misfires badly intermittenty. I know it's an old issue but I've never found a solution. The delete key inputs Smileys, the l strikes the spacebar...etc.
It does it with better keyboard also. I'm trying Smart keyboardPro now and it's good so far.
My question is, is this a deep software issue or a uncorrectable hardware issue?
thanks
toddsk said:
My keyboard misfires badly intermittenty. I know it's an old issue but I've never found a solution. The delete key inputs Smileys, the l strikes the spacebar...etc.
It does it with better keyboard also. I'm trying Smart keyboardPro now and it's good so far.
My question is, is this a deep software issue or a uncorrectable hardware issue?
thanks
Click to expand...
Click to collapse
Turn the screen on and off when this happens and it will be fixxed for a while until the stress builds up again.
I always turn the phone completely off and the keybord stops with the problem
Sent from my Nexus One using XDA App
Yeah, as Chopes said, turning the screen off and on works fine for me. Gets really annoying sometimes, I use Swype.
this is a constant problem for me and really the only reason I am considering the Nexus S despite it being a hideously ugly plastic turd.
currently though, the trackball is simply too important for me to lose. here's hoping gingerbread makes it less necessary by making it easier to interact with text via touch
The latest (Korean) radio version supposedly fixes that. I only had the issue a couple times, so I can't confirm.
Karolis said:
The latest (Korean) radio version supposedly fixes that. I only had the issue a couple times, so I can't confirm.
Click to expand...
Click to collapse
For me this didn't fix the problems mentioned at all.
While surfing the web I sometimes face them about every 30 minutes and always have to lock/unlock my N1 then to make it working properly again, although I have the newest OTA-update and (Korean) radio fw installed.
Strangely it seems as if these problems would occur less often when holding the screen clean...Don't know if that makes any sense!?
I have an issue where rapidly tapping the delete key selects text... not really sure why the heck that happens.
The only clue I can offer is that it only happens to me when I use one of several wall wart chargers that I have. One of the chargers seems to cause the phone to feel warmer than the others, and once it warms up, the KB goes wild. Removing the battery solves the problem and once plugged back in it doesn't recur till the following night when I plug it back into that particular charger.
Not a big samsung fan.
Is it a dead spot on your phone
I feel for you, this is a well know issue with the low-quality touch sensor panel used on the N1. The best evidence for this is seen with any application that is very touch dependent (like virtual keyboards). If you download any of the multi-touch testing apps in the Market and compare the results with any newer phone, the results are pretty sad. The Galaxy S for example can register 5 individual points at once, the G2/MyTouch 4G can see 4.
The charging/heating/screen going crazy problem is also common place - I run into it at least once a day.
I still love my Nexus, but this kind of craziness makes me think twice about HTC's decisions on parts.
Yes this definitely a major defect for a lot of n1's. I've done numerous swaps behind this issue, and every single one of them has suffered from this defect. As far as features are concerned, the n1 is the best I've had, but because HTC chose not to address the issue, I've decided not to purchase anything manufactured by HTC. Maybe if i only paid a couple hundred for this phone, i wouldnt be as disgruntled, but $600.00 is a lot for a phone with a defective touch panel. I'm so glad Samsung and others are providing better options out there. HTC will not get my money anymore.

Touch screen does not work when phone is placed on a soft surface!

see link below in the focus forum and WPCentral article
http://forum.xda-developers.com/showthread.php?p=9492249&posted=1#post9492249
http://www.wpcentral.com/samsung-focus-couch-potato-or-glitch
Just confirmed this issue on my Omnia7.
This is retarded. Capacitive screens don't work that way.
not having any problem on my omnia 7...tried everything to try emulate some of the effects reported! not seeing any deterioration in sensitivity!
Not a pickle from my Omnia 7, Still as lush as ever and responsive as it should be, i've been mostly USING in on a pillow/soft surface when it's laying down next to me when i'm home and sitting here for hours on end.
Loving it even more when all these bugs/glitches come out and it's stomping them down.
I feel I should come back to this and apologise as I have found a pillow which messes up my phone's touch responsiveness too. Interesting.
at45 said:
I feel I should come back to this and apologise as I have found a pillow which messes up my phone's touch responsiveness too. Interesting.
Click to expand...
Click to collapse
What kind of pillow? This smells of static to me, seeing as capactive screens rely on the tiny electrical charges in your body. Polyester fabrics getsquite static, do they not?
It happens to me when I place it on my desk...
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
gdrijver said:
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
Click to expand...
Click to collapse
Glad I am not the only one who has seen this.
gdrijver said:
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
Click to expand...
Click to collapse
It says that in the manual! Page 12:
The Manual said:
While the device is charging, the touch screen may
not function due to an unstable power supply. If
this happens, unplug the travel adapter from the
device.
Click to expand...
Click to collapse
Of course, that's assuming your power supply is dodgy...
CreepinJesus said:
It says that in the manual! Page 12:
Of course, that's assuming your power supply is dodgy...
Click to expand...
Click to collapse
I believe the manual is a load of BS. My iPad works fine when connected to my powerpoint. I've noticed that when the Omnia is charging via powerpoint its screen sensitivity does go down, BUT, when you hold the phone with your other hand, or even just touch part of the rear/side with one finger, the screen starts working flawlessly.... imo it could be some design flaw regarding conductivity
When I place my Omnia 7 on my car phone holder (from Capdase), the screen does not respond at times, and I can't seem to find any pattern why or how this happens. Sometimes it works, sometimes it doesn't. Once I take it off the phone holder, the screen is working fine again.
I wrote it in the other thread... but I had this problem too and after I flashed the newest firmware it was gone. Now the screen responds perfect no matter where I place the phone.
You should check the thread with omnia firmware out
Another solution I found is that you would need to Hard reset your device not through the settings but turning off and than press/hold volume down + camera and power on. Than press the middle button twice and than you will not have anymore problems with touch screen.
NikD1 said:
see link below in the focus forum and WPCentral article
http://forum.xda-developers.com/showthread.php?p=9492249&posted=1#post9492249
http://www.wpcentral.com/samsung-focus-couch-potato-or-glitch
Just confirmed this issue on my Omnia7.
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Capacitive_sensing
drleospaceman said:
http://en.wikipedia.org/wiki/Capacitive_sensing
Click to expand...
Click to collapse
o really?! I thought it was just magic and the magic couldn't work when the phone was placed on soft things! im so glad someone with intelligence could teach me about this capacitive thingy whoever he is!
you have completely cleared this up for me - i now see the error of my ways. must have been having hallucinations or something. sorry for this disruption everybody!
i hope the next version of our phone uses magic because that would be really cool!
on a side note to that, after updating my firmware yesterday this dosnt seem to happen anymore. stupid hallucinations!
Had this before, after the firmware Upgrade the Problem seems to be resolved but after some time ( 1 week or so ) it's back again.
Looks like there is a fix for the laying-flat-issue for the Focus:
http://forum.xda-developers.com/showthread.php?p=11077163#post11077163
Maybe it works for some issues with the Omnia 7 as well. Did anybody already try?
Yes, have the same. If I put it on my couch, or bed. Sometimes also on hard surfaces. Doesn't bother me too much though, but it is weird.
I'm not trying to toot my own horn here...but I was literally the first person (or one of them at least) on Microsoft answers, Youtube and forums alike to raise concern about this issue.
It's a conductivity problem. As long as one hand is touching the back of the phone (sometimes near the top or sides too) then the touch screen will operate normally.
The reason it stuffs up when you have it flat is because you're not touching the back of the device, hence the conductivity flaw.
Check all this, it's a problem with the Omnia 7's, deal with it or chose another handset. I ended up keeping mine, I can live with it.
(Excuse the fact they aren't URL, stupid forum rules won't let me until 8 posts. Just remove the space between h and ttp * w and ww)
h ttp://w ww.youtube.com/watch?v=xTSi3VdFJXg
h ttp://w ww.youtube.com/watch?v=UdDNRYSMGHk
h ttp://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/5c75a85c-9d38-4d12-8211-1c7432e22b2d
h ttp://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/319a7ed0-0889-4110-a9f1-81a620ba7a7f

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