Database Users

screen alignment problem on HT634 Vario II

I'm really pissed off... being an medical intern I really need my Vario II (allready gave away my Vario I) and now I'm experiencing the screen alignment problems as described in previous versions! I was told these problems were solved and now have to re-align my screen about every time I turn on my phone.
Is anybody else experiencing this problem?

anyone who told that this is solved is a joker....
even the HT635XXX is having problem... you can return it back, and wait or go to another unit.
It's an expensive bet on a gamble

Today I received my repaired tytn back. SN HT627.
According to the serviceburo it should now be repaired according to the instruction of HTC.
parts used:
1x Gasket, Keypad.Apache For.
1x MYLAR,LCM CONN, BREEZE FOR
So, hopefully this really solved the problem.
Regards,
Piet

let us know.... if fixed.. it means it's a HW issue.. but dont know why even the latest batch still suffers on this ... :evil:

Screen alignment problem
Those of us with this pesky problem are just dying to hear how "pietg" is getting along after the mylar film Liquid Crystal Monitor connection has been replaced. Not quite sure why they changed the keyboard gasket.
Not that we want to hassle "pietg" but if this is the cure some of us will be straight in there with the tools for another look!!Best give it a few days as the problem sometimes vanishes for lengthy periods anyway - especially I've noticed after you've done a reassembly. (just as you think it's cured it's back)

Re: Screen alignment problem
mikechannon said:
Those of us with this pesky problem are just dying to hear how "pietg" is getting along after the mylar film Liquid Crystal Monitor connection has been replaced. Not quite sure why they changed the keyboard gasket.
Not that we want to hassle "pietg" but if this is the cure some of us will be straight in there with the tools for another look!!Best give it a few days as the problem sometimes vanishes for lengthy periods anyway - especially I've noticed after you've done a reassembly. (just as you think it's cured it's back)
Click to expand...
Click to collapse
Will give it a week before judging the repair.
Finally I will be able to start using this thing. A lot to learn, also a lot of usage. So if the problem returns it should be back in one week.
(By the way, the first time to problems occured after I started carring hte phone in my pockets. And the phone came under "pressure".
I wonder when other users are getting back there repaired Tytn, the same parts are replaced.
To be continued ......

hereby an update.
Untill totday still no problems anymore.
So for me the problems are solved.
Piet

Alignment
pietg said:
hereby an update.
Untill totday still no problems anymore.
So for me the problems are solved.
Piet
Click to expand...
Click to collapse
Pietg
Good news, partly based on your earlier post on parts replaced, I did my own fix which is also still working well.
Just ocassioally when drawing in "notes" I get spikey lines i.e. when drawing a straight line it actually draws a line with v shaped peaks or sometimes a line like a sinusoidal wave. It always settles down within a minute or so, no need to realign. Once when it happened I noticed the WiFi was reconnecting after a broken connection. This spikey line issue is not a big prblem and I think is unrelated to the usual screen alignment issues. I got the feeling it was caused by power surges or leakage currents when the device was performing power hungry tasks? I saw a LCM manufacturers site that said reistance based LCMs are highly suceptable to both power fluctuations and leakage current interferance.
Anyway your post pretty much confirms the physical cause of most folks general alignment problems.
Mike

HTC HERMES Touch Screen Software Issue

I have had a problem with my touchcreen for 2 weeks now. The touchscreen all of a sudden stopped working, i tried all the suggestions on the wiki to re-align the screen. It didn't work. I then replaced the touch screen and it still did not work. My hermes isn't in warranty so i had no choice but to get it fixed myself. I then rang HTC and they told me it was a software fault and they have no solutions as of yet but are looking into it.
I have seen, looking through the forums that many of you have the same problem as me... do any of you think HTC will be true to there word and find a solution, or will we all have to live with smartphones now?
Joe

franjoe1985 said:
I have had a problem with my touchcreen for 2 weeks now. The touchscreen all of a sudden stopped working, i tried all the suggestions on the wiki to re-align the screen. It didn't work. I then replaced the touch screen and it still did not work. My hermes isn't in warranty so i had no choice but to get it fixed myself. I then rang HTC and they told me it was a software fault and they have no solutions as of yet but are looking into it.
I have seen, looking through the forums that many of you have the same problem as me... do any of you think HTC will be true to there word and find a solution, or will we all have to live with smartphones now?
Joe
Click to expand...
Click to collapse
Quite frankly I don't believe HTC's answer. Yes some of these cases maybe software related in which case a hard reset should fix it. If it doesn't then the device is faulty and should be replaced under warranty if possible.
However most cases in my experience are neither hardware nor software!!!!! They are related to the pressure put on the screen/digitizer by the case/bezel and are often intermittent, apparent when device is warm or in a few cases permanent alignment or no screen response is shown. Many report random or even predictable responses such as start menu opening and applications closing despite no user taps on the screen.
I have made several posts telling users not to spend money buying new screens as in the majority of cases there is no fault with the screen or indeed with the software but rather a proportion of cases put pressure on the touch sensitive screen.
I would further point out that a software issue would be apparent for all those with that model - this is not the case.
Mike

I had this problem last week and I solved it realigned the screen. Now, everything is fine. Fortunately.

I think you can soft-reset the HERMES to check if it will work properly, or hard reset.

Did you unlock your screen?

Hello
In some cases, the problem is in a broken conexion under the main processor of the PDA (no phone processor). In other cases, you can see if have a dent in a surface of font case, around of the display. It causes a false measurement in the touch screen system.
Please, you excuse my bad quality for English.
A greeting from Spain

Tianjun said:
I think you can soft-reset the HERMES to check if it will work properly, or hard reset.
Click to expand...
Click to collapse
If it dosen't work, maybe you can try flashing with other ROMs.

Hi, i haved this probrem, i solved it pushing arround the screen, it seen thad in my case it was a probren related with internal contac of the sceen.
(sorry for the bad english...)

Have to Align Screen again and again - it Annoys me

Hey i don't know what happened to my Wizard but suddenly after installing two Alarm Clock softwares i just started losing my Screen Alignment. To fix it i even tried re flashing my Wizard but this time the problem started early and without installing those programs. Did anyone of you have the same problem?? If you do have a patch do post it in reply. Cause after using the ROM I'm using now all the other ROMs seem to be too Slow.
NOTE: Information about my Wizard is updated and in my signature.
Thanks in Advance.

HI,
Have you ckecked the connection between the screen and the print? Maybe it has a bed contact?
If you still have warranty, the you better send your phone back to let it repair
good luck

jordyk said:
HI,
Have you ckecked the connection between the screen and the print? Maybe it has a bed contact?
If you still have warranty, the you better send your phone back to let it repair
good luck
Click to expand...
Click to collapse
Hey im sure that there are no problem with the HARDWARE cause if there were problems with the hardware then it should not even work after i align screen and secondly if you know any ROM faster than mine (mentioned in my sign) cause when i switch to nayother ROM they seem to be too slow.

xda2_haseeb said:
Hey im sure that there are no problem with the HARDWARE cause if there were problems with the hardware then it should not even work after i align screen and secondly if you know any ROM faster than mine (mentioned in my sign) cause when i switch to nayother ROM they seem to be too slow.
Click to expand...
Click to collapse
hi,
but you said that you heve the problem with all the roms, isn't it? so then it must be a hardware problem?

xda2_haseeb said:
Hey im sure that there are no problem with the HARDWARE
Click to expand...
Click to collapse
Well there's your problem right there. Anyone that sure of anything can't be right about it.
Seriously though. This sounds like an intermittent fault, and that is the domain of hardware failures. This kind of thing happens when hardware ages. Especially around things with moving parts. That slide-out keyboard wreaks havoc on the ribbon over time, and eventually, they just give out. You may have one that's merely loose, or it may be getting ready to break, or it may already be broken and just touching often enough to make you think it's okay.
The chances of this being firmware or driver-related are really slim. If that was the case, the error would be constant, not intermittent.

Myrddin Wyllt said:
Well there's your problem right there. Anyone that sure of anything can't be right about it.
Seriously though. This sounds like an intermittent fault, and that is the domain of hardware failures. This kind of thing happens when hardware ages. Especially around things with moving parts. That slide-out keyboard wreaks havoc on the ribbon over time, and eventually, they just give out. You may have one that's merely loose, or it may be getting ready to break, or it may already be broken and just touching often enough to make you think it's okay.
The chances of this being firmware or driver-related are really slim. If that was the case, the error would be constant, not intermittent.
Click to expand...
Click to collapse
hey i guess that SLIM chance has won i installed another ROM (http://forum.xda-developers.com/showthread.php?t=367375) Its been a day and its working f9.
jordyk said:
hi,
but you said that you heve the problem with all the roms, isn't it? so then it must be a hardware problem?
Click to expand...
Click to collapse
Sorry! but i dont guess i said that anywhere by reflashing i meant reflashing the same ROM. If the problem still presists then it might be a HARDWARE fault but for now its working pretty fine.

Forgot one thing, if this is an HARDWARE issue then is it fixable?? if yes how?

hey man i had this annoying issue whenever i remove the battery..but it should be OK when u do alignment a couple of time repeatedly...try it and post the results here..

I have had alignment problems for a long time. Clearly mine is hardware related, since stock and custom ROMs both show the same problem. Sometimes I'll go for months with no problem, and then I'll have to start realigning several times a day. Thank god for smartskey, otherwise I could rarely close a program. I was told that it was probably a hardware problem and that it would've been covered under warranty (if I was still under warranty), but I never sent it off. Somebody else told me once that It was probably due to there being pressure put on the edges of the screen from the frame around the screen, and if I disassembled it, made sure the seal/padding wasn't touching the touch-sensitive part and then reassembled it, I should be fine. But I looked up the process in the service manual, and WOW it looked like a lot of work with a lot of places where I could screw up the phone, so I just live with it. Sometimes sliding it open and closed would totally mess it up. It seems to help if I just squeeze the edges of the screen to really "seat" it, and then align. Then it seems to stay pretty well aligned for a good while. Good luck!

I cooked up a ROM and installed it and it works now i dont have the problem. Please try my ROM and give me feedback link to it exists in my signature. Thanks. TC

HTC Repairs Suck!

2 weeks ago, my HD suffered a problem where it would randomly reboot. Eventually it would not power up at all. I have just received my phone back from HTC repair centre, and after 2 hours of use..... guess what ...... same problem is happening again. According to the repair sheet, the main board was replaced - but obviously not the cause of the fault. I've been without the phone for over a week now and i rely on it for work.
I was contsantly tracking the progress on line, and the repair took less than an hour, with probably 2 hours of testing.....
Anyone else had similar issues? Should i push for a new phone rather than repair, as it seems they can't even get this right.......

ardsar said:
According to the repair sheet, the main board was replaced
Click to expand...
Click to collapse
i dont buy that. it would be cheaper to just give you a new one. they probably noticed a faulty connection and tried to fix it.
when this sort of thing hapens, you should allways try to get a new one.
write an e-mail complaining to the htc headquarters, maybe someone will hear you.
gretz

Business requires backups
ardsar said:
I've been without the phone for over a week now and i rely on it for work.
Click to expand...
Click to collapse
Consider keeping a backup phone for these issues: when I bought the Touch Pro I kept my Tilt, and damned glad I did.

After changing motherboard, it should be a new machine internally.
The same symptom should not occur unless it is software problem.
Did you try using it without installing extra programmes?
Did you install any special program afterwards??
If yes, you should do a trial run after each installation.

am thinking along this line too... is it a bad program?

The only app that was installed was lumos to control the backlight, however no one else has reported isues with this killing the device.
To me it sounds like the power module is at fault, causing stress on the main board. They fixed what was damaged but not the cause. Surely the device should have been power soaked before returning.

lumos is ok on mine..

zuadao said:
i dont buy that. it would be cheaper to just give you a new one. they probably noticed a faulty connection and tried to fix it.
when this sort of thing hapens, you should allways try to get a new one.
write an e-mail complaining to the htc headquarters, maybe someone will hear you.
gretz
Click to expand...
Click to collapse
The phone came back with a new IMEA number, so they did replace the main board.

pretty tricky problem imo .. fancy not fixed even with change of mainboard

Well after contacting HTC again, they want me to send the phone back - this time with the battery. Can't really see how the battery can kill the device, unless it is trying too pull to much current during charging? Surely there must be a protection circuit to gaurd against this..........
Does anyone have an email address for HTC - other than the "automated response" ones which reply with useless comments?

Touchscreen jitter shown on youtube.

http://www.youtube.com/watch?v=N8MmIErLhag
and my 2 videos showing the same problem.
http://www.youtube.com/watch?v=MVgFCV3boX4
http://www.youtube.com/watch?v=cFZhWS5jEik

Weird! Mine doesn't have this issue, I've tried the Notes line drawing test.

Neither do I..
Go get a replacement, it might be a faulty device. Not sure what's the point here. It is not a problem with the device, it's a problem with YOUR device.

To be fair mine did do it every once in a while, thought it was perhaps sumthing I had on my finger (oil/grease/water/sweat whatnot) however, desensitised the screen and popped a screen protector on it and it's 100% reliable now..

The first video is not mine so it is NOT my device problem and i tested on another hd2 and it made the same thing. That's why i came up with the touchscreen tweak you find on the tips and tweaks sticky but even that do not solve it 100%.
It has been confirmed has software problem like the pink camera here.
http://wmpoweruser.com/?p=10735
and original post
http://translate.google.pt/translat...htc.ru/2009/11/u-htc-hd2-eshhe-odna-problema/

the_ape said:
To be fair mine did do it every once in a while, thought it was perhaps sumthing I had on my finger (oil/grease/water/sweat whatnot) however, desensitised the screen and popped a screen protector on it and it's 100% reliable now..
Click to expand...
Click to collapse
that was my exact thought but with a screen protector i could make it do that so i quitted on it at the end.
Good to know i'm not alone here.

Same problem with mine, have applied the touchscreen tweak and aligned the screen which does make it a little better. Maybe the 1.48 rom will fix it and the camera when its officially released.

dude that is exactly what i got. its hard to write one word without the need to correct it. the keyboard is such a horror. it was easier to write on my diamond. im still thinking about to get money back, ask for a replacement or wait for an update.

Unfortunately rom 1.48 does not solve touchscreen problem nor camera pink issue.

So it's a hardware problem ?

adolfotregosa said:
Unfortunately rom 1.48 does not solve touchscreen problem nor camera pink issue.
Click to expand...
Click to collapse
Why don't you take your phone back and go get an iPhone instead? Complaining about it here isn't going to help any and it's not, as far as I can tell, a general issue as plenty of people do not see this effect (myself included).

just tried 2 of the tests on mine and i do not get any of the problems.

I just got an HD2 a couple of days ago on O2 in the UK. I have the stock 1.43 ROM at the moment and have this keyboard jitter really bad too . Should I ring O2 and get a replacement, or is a new ROM likely to fix it?
Cheers.