Database Users

Touch Screen stopped working.

Hey all First post, w00t.
New to the PDA type phone thing and learning what i can from here. Dont quite understand WM5 yet but i'll get it eventually.
nice fourm you all have here
A few post have hit the nail on the head with issues with the phone.
No hinge LED's when the phone rings is my main hate at the mo i think.
Also anyone know how to get media player to play videos in full screen? all it does is puts a black border round the video rather than streching it. This would be cool
Whats the differance between the o2 (or different) and corporate install type?
Also TomTom M5.2 is coming up all green lines, had a quick search and cant find a fix. Anyone?
Thought i'd drop on and say i've had a problem with my screen (gotta love us being beta testers ehh?) Only got the phone at chrimbo and woke up the other morning to find that the screen wouldnt tap. It seems that the screen is now tapping itself randomly, closing applications and not letting me use the touch screen at all. You cant reallign the screen.
Seems a few people have had this problem and it seems un-fixable, soft, hard resets and reinstalling the ROM doesnt work. pulling the battery out and leaving it for a short while seems to cure the problem for a short while.
If you're having this problem, call the retailer and have it replaced. Defo seems to be a hardware issue, maybe a bad batch?
I'm waiting on them getting a new one in store for me.
HTH
JAmes

The screen issue does seem similar to the problem I was having.
Was on and off, but totally stopped responding early Sunday morning. Didn't start working again after numerous resets. Took it to the O2 shop today and it decided to start working again...
But they believed me, gave me a replacement and I've had zero problems with this one.
Seems like there may be some faulty ones about. Get it changed and hope they don't give you another faulty one

Does upgrading ROM solve the screen alignment problem?

Hear that S/N before HT63XXXXXX have screen alignment problems and was wondering if upgrading it to a newer ROM (like the latest TyTN) ROM would solve this problem?
Can't really seem to draw a conclusive result from the threads posted but would appreciate those who faces/are still facing this problem, could provide their thoughts on this.

Hi, I've got a V1605 with a 628 serial number. Changing to the update from the shipped Vodafone rom and 48 hours later I have not had one single screen alignment issue. My scroll wheel stopped working earlier but a soft reset solved that issue.
Phil

low405 said:
Hi, I've got a V1605 with a 628 serial number. Changing to the update from the shipped Vodafone rom and 48 hours later I have not had one single screen alignment issue. My scroll wheel stopped working earlier but a soft reset solved that issue.
Phil
Click to expand...
Click to collapse
Hi there and thanks for your reply. Did you happen to have the screen alignment problem before the update?

vapor said:
Hi there and thanks for your reply. Did you happen to have the screen alignment problem before the update?
Click to expand...
Click to collapse
Very mildly on this on (my third). Mostly did it when using opera. A tap and hold could be anywhere on the screen. It was also bad whilst charging. Now it seems perfect but I will feedback more after a couple of days more use as it does seem to be something that builds up after hard reset.

thanks for you input. i look forward to your continued help on this matter

Yep, I flashed last night and no screen alignment issues at all today. I was able to reproduce the screen alignment problem before the flash too.

waveydavey ....
Paul here ..
I didn't realise you had any of these problems with your device ....
When did the alignment problems start to affect your device ?
Also ... when I asked you about BT stereo ... I thought you said you were happy ... but following the ROM upgrade you suggested it was 'still' not good.
Are you experiencing problems that you didn't have when you first received the device ?
My biggest issue is the loose stylus .... still being held in by the 'spring' but very little friction anymore ... also sometimes doesn't want to come out unless you rotate in the silo first.
Cheers
Paul.

waveydavey,
which rom version did you update to and do you have a link for it? Did you have to reinstall all your apps?

Does anyone know if HTC has confirmed this problem exists?
Have they determined if its hardware or a software glitch

i just got a Dopod CT9000 with SN HT625XXXXX with the English ROM and so far I have not encountered any screen alignment problem. Some users say the alignment problem is a result that builds up over time so I shall wait and see what happens.

It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil

low405 said:
It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil
Click to expand...
Click to collapse
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.

bydandie said:
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.
Click to expand...
Click to collapse
Not really, It was in my pocket while I was shopping when I recieved an email. Checked it and noticed the alignment. Realigned the screen. 10 minutes later and I got another email and it had gone back to the previous alignment.
Heat hasn't affected it in the last few days. An hour and a half on the train surfing using opera full screen every morning and I didn't have any issues even though I could feel it getting hot.
No added software or different use after the initial set up.
I'll keep an eye on it. It could've been "just one of those things" and the fact that it went back to where it had been would back that up. I have had a few problems with the scroll wheel not functioning since the upgrade though. Maybe 2 or 3 times it has just refused to work until a soft reset.
Phil

well so far i have yet ot encounter the problem. everything seems to be ok for me but i have yet to push the device like making long calls or sirfing on it for a long time. will keep on testing and keep you updated.

pgamble said:
waveydavey ....
Paul here ..
I didn't realise you had any of these problems with your device ....
When did the alignment problems start to affect your device ?
Also ... when I asked you about BT stereo ... I thought you said you were happy ... but following the ROM upgrade you suggested it was 'still' not good.
Are you experiencing problems that you didn't have when you first received the device ?
My biggest issue is the loose stylus .... still being held in by the 'spring' but very little friction anymore ... also sometimes doesn't want to come out unless you rotate in the silo first.
Cheers
Paul.
Click to expand...
Click to collapse
Hey Paul, sorry only just checked this thread today. Not got too much time today but, I think I've answered both these on 4WM in the
Tutorial: Replace Hermes headset connector with 3.5mm socket
and
Screen alignment issues? Calling all Hermes owners!!!
If not give us a prompt .

bydandie said:
low405 said:
It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil
Click to expand...
Click to collapse
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.
Click to expand...
Click to collapse
how hot was your device?

boxer82003,
Not warm at all. It has been fine all day today!
Phil

has HTCconfirmed this as a problem

wwaveydave said:
Yep, I flashed last night and no screen alignment issues at all today. I was able to reproduce the screen alignment problem before the flash too.
Click to expand...
Click to collapse
How were you able to reproduce the screen alignment problem before you flashed your device.

I've called the HTC support in Italy and they told me to send the TyTN back for a swap.
Ciao.

Have to Align Screen again and again - it Annoys me

Hey i don't know what happened to my Wizard but suddenly after installing two Alarm Clock softwares i just started losing my Screen Alignment. To fix it i even tried re flashing my Wizard but this time the problem started early and without installing those programs. Did anyone of you have the same problem?? If you do have a patch do post it in reply. Cause after using the ROM I'm using now all the other ROMs seem to be too Slow.
NOTE: Information about my Wizard is updated and in my signature.
Thanks in Advance.

HI,
Have you ckecked the connection between the screen and the print? Maybe it has a bed contact?
If you still have warranty, the you better send your phone back to let it repair
good luck

jordyk said:
HI,
Have you ckecked the connection between the screen and the print? Maybe it has a bed contact?
If you still have warranty, the you better send your phone back to let it repair
good luck
Click to expand...
Click to collapse
Hey im sure that there are no problem with the HARDWARE cause if there were problems with the hardware then it should not even work after i align screen and secondly if you know any ROM faster than mine (mentioned in my sign) cause when i switch to nayother ROM they seem to be too slow.

xda2_haseeb said:
Hey im sure that there are no problem with the HARDWARE cause if there were problems with the hardware then it should not even work after i align screen and secondly if you know any ROM faster than mine (mentioned in my sign) cause when i switch to nayother ROM they seem to be too slow.
Click to expand...
Click to collapse
hi,
but you said that you heve the problem with all the roms, isn't it? so then it must be a hardware problem?

xda2_haseeb said:
Hey im sure that there are no problem with the HARDWARE
Click to expand...
Click to collapse
Well there's your problem right there. Anyone that sure of anything can't be right about it.
Seriously though. This sounds like an intermittent fault, and that is the domain of hardware failures. This kind of thing happens when hardware ages. Especially around things with moving parts. That slide-out keyboard wreaks havoc on the ribbon over time, and eventually, they just give out. You may have one that's merely loose, or it may be getting ready to break, or it may already be broken and just touching often enough to make you think it's okay.
The chances of this being firmware or driver-related are really slim. If that was the case, the error would be constant, not intermittent.

Myrddin Wyllt said:
Well there's your problem right there. Anyone that sure of anything can't be right about it.
Seriously though. This sounds like an intermittent fault, and that is the domain of hardware failures. This kind of thing happens when hardware ages. Especially around things with moving parts. That slide-out keyboard wreaks havoc on the ribbon over time, and eventually, they just give out. You may have one that's merely loose, or it may be getting ready to break, or it may already be broken and just touching often enough to make you think it's okay.
The chances of this being firmware or driver-related are really slim. If that was the case, the error would be constant, not intermittent.
Click to expand...
Click to collapse
hey i guess that SLIM chance has won i installed another ROM (http://forum.xda-developers.com/showthread.php?t=367375) Its been a day and its working f9.
jordyk said:
hi,
but you said that you heve the problem with all the roms, isn't it? so then it must be a hardware problem?
Click to expand...
Click to collapse
Sorry! but i dont guess i said that anywhere by reflashing i meant reflashing the same ROM. If the problem still presists then it might be a HARDWARE fault but for now its working pretty fine.

Forgot one thing, if this is an HARDWARE issue then is it fixable?? if yes how?

hey man i had this annoying issue whenever i remove the battery..but it should be OK when u do alignment a couple of time repeatedly...try it and post the results here..

I have had alignment problems for a long time. Clearly mine is hardware related, since stock and custom ROMs both show the same problem. Sometimes I'll go for months with no problem, and then I'll have to start realigning several times a day. Thank god for smartskey, otherwise I could rarely close a program. I was told that it was probably a hardware problem and that it would've been covered under warranty (if I was still under warranty), but I never sent it off. Somebody else told me once that It was probably due to there being pressure put on the edges of the screen from the frame around the screen, and if I disassembled it, made sure the seal/padding wasn't touching the touch-sensitive part and then reassembled it, I should be fine. But I looked up the process in the service manual, and WOW it looked like a lot of work with a lot of places where I could screw up the phone, so I just live with it. Sometimes sliding it open and closed would totally mess it up. It seems to help if I just squeeze the edges of the screen to really "seat" it, and then align. Then it seems to stay pretty well aligned for a good while. Good luck!

I cooked up a ROM and installed it and it works now i dont have the problem. Please try my ROM and give me feedback link to it exists in my signature. Thanks. TC

TD2 Touch screen failing

I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.

Could you be more specific with the issues? I've just bought a Topaz and would like to be able to access (though hopefully not contribute...!) to a list of testimonials to this failure.
A single place where we can notify HTC / service providers of the issue and how widespread it is would be extremely useful, especially considering the weight this community has with the company (Something tells me HTC are very interested in what people here say and do... It's the main reason why I went with an HTC / WinMob mobile phone).
Constructive comments only, though. "OMG AY HEYT HTC LULZ!!11 NOOBZ!1"-style flames achieve nothing.

using my topaz for about 3 months now....
no problems at all.

mannixita said:
I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.
Click to expand...
Click to collapse
could be the ROM youre using man, some of them have better screen responses better than others, have you tried recalibrating the screen, im using the 6.5 energy rom and i havent had any problems at all, usually the 6.1roms have better screen responses because they are the more stable builds, try flashing a different rom and see if that helps

mannixita said:
I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.
Click to expand...
Click to collapse
I had never any problems with my TD2 touch screen..
"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..

Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.

Have you tried an updated radio rom?

mannixita said:
Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.
Click to expand...
Click to collapse
I agree with the the post below you may need to update your radio rom because I have noticed that when the radio jumps in and out of reception constantly that it effects the screen response time but I have never had problems with my touch screen with the exeption of on 6.5 rom, but go over to the topaz rom upgrading section and try and flash the most recent radio. And see if that helps a little

I've installed the updated radio ROM (3.49?) and official HTC updates only.
I blamed S2U2 because most of the time the touch screen stopped working after the slide unlock.
I had this problem occasionally from the very beginning, and was getting worst by time, but yesterday the touch screen was dead completly.
I really hope the service will fix it soon, got a Nokia today and it works much better as phone... but completly sucks for everything else

Reason4444 said:
"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..
Click to expand...
Click to collapse
Ironic, till now it seems I'm the only one with a failed touch screen...

where do you get your information?
if its so widespread, it wouldve been on engadget or some other news portal
your poll is biased as well, you dont have this option: My phone is perfectly fine
seems as if just cuz your phone broke, you want to put down the diamond2
but ok , let's hear from the users, maybe you are right, and maybe we could benefit from this.
my td2 is perfectly fine..
another reason of why this happens is tf3d2 is stuck
at that point, you MIGHT only be able to open the taskmanager on the corner. nothing else responds cept MAYBE that and the power button

mine works fine

1xinfusion said:
where do you get your information?
if its so widespread, it wouldve been on engadget or some other news portal
your poll is biased as well, you dont have this option: My phone is perfectly fine
seems as if just cuz your phone broke, you want to put down the diamond2
but ok , let's hear from the users, maybe you are right, and maybe we could benefit from this.
my td2 is perfectly fine..
another reason of why this happens is tf3d2 is stuck
at that point, you MIGHT only be able to open the taskmanager on the corner. nothing else responds cept MAYBE that and the power button
Click to expand...
Click to collapse
Sorry for the late reply I had some health problems, my back screaming.
1) it was widespread when I bought the telephone. first place I checked was this forum whre I found a user blaming the touch screen fault. Can't find it again now, something like that:
http://forum.xda-developers.com/showthread.php?t=519441
At that time there were really few posts on the net about TD2, very few received their phone. Some had issues with it, most of them with the screen.
Until now still few votes, hope people with working phones will add their votes, 20% of spot problems/fauly phones it's pretty high.
About Pool choices, the first one is similar to "My phone is perfectly fine" (the most voted): "Fine, no problems at all till now"
You mean the choice is not clear because of the "till now": I'm sorry, my english sucks
I don't use TF3D2, I use SPB Mobile Shell.
Anyway I'm not biased and I won't to put down TD2.
I had for many years an HTC P3300 with great satisfaction and I like TD2, just want that HTC, if they actually don't, does it better.
IMHO: I've seen to many HW faults reports from ppl and too early. Was not the same with Artemis or Blacktone, not the same rate. That's the reason for the pool call.

Maybe it's the same as this: touchscreen does not "untouch"
I too have the same problem as in the link.

I've been using the phone for 3 months now. No problems with the screen whatsoever.

Same problem for me.
Got it for 2 months - original ROM, original protective screen. One day touchscreen stop responding, removed protective shield, worked for some minutes... After that some strange spots appeared on the screen. Thought, that i damaged the screen by pushing/pressing too hard, but the black/grey spots appeared random.
Gave away to service, now wait and see what the problem. I think something i the touch-sensitive layer.

I am having the same problem after 3 month of light usage.
Touch screen no longer sensing any form of touch...
My battery went flat on that day...
I was home 2-3hr later to charge...
Before full charge, I need to sms and found out that it is not sensing any touch....
Soft reset and hard reset no USE at all...

you're not the only one.. :
http://forum.xda-developers.com/showthread.php?p=4264742#post4264742

I have the 2nd Digitizer on my TD2.. and it starts to get those "untouch" problems again

Been using the TD2 since it hit the shelves here in Denmark (about 4 months ago), and I just love it!
Screen is very responsive, image is crisp and clear and overall the only thing I could complain about is the glossy backcover...
Long story short, the best phone I have ever owned

Anyone returned HD2 to HTC with screen issues?

I remember reading a thread about this back when the HD2 was released, but I haven't really thought about it until now.
Since I bought it on the release date, I've been having problems typing on my HD2. The keyboard seems over sensitive and not accurate. When I press one letter, I genereally get the one next to it. When I try and delete the accidental character, I end up typing a heap of L's, M's and P's!
If I do the screen re-alignment it seems to be better for a while, but then after a reboot (which you need to do every couple of days with WinMo!) it goes bad again.
I hate texting now and entering passwords is impossible! I've got to the point where sometimes I want to throw the damn thing away.
I've had 2 iPhones, and HTC Touch Diamond and Touch HD previously so I know its not me. If I try my father-in-laws HD2, I can work it no problem.
I contacted HTC who told me to try a Hard Reset - but as I flash ROMS frequently I know this isn't going to make a difference. They said to contact them if the Hard Reset doesnt work and send the phone in for repair.
Obviously I'll need to reflash a stock ROM first!
Has anyone sent their phone back and what happened? Did it get fixed, and how long does it take?

p3eps said:
I remember reading a thread about this back when the HD2 was released, but I haven't really thought about it until now.
Since I bought it on the release date, I've been having problems typing on my HD2. The keyboard seems over sensitive and not accurate. When I press one letter, I genereally get the one next to it. When I try and delete the accidental character, I end up typing a heap of L's, M's and P's!
If I do the screen re-alignment it seems to be better for a while, but then after a reboot (which you need to do every couple of days with WinMo!) it goes bad again.
I hate texting now and entering passwords is impossible! I've got to the point where sometimes I want to throw the damn thing away.
I've had 2 iPhones, and HTC Touch Diamond and Touch HD previously so I know its not me. If I try my father-in-laws HD2, I can work it no problem.
I contacted HTC who told me to try a Hard Reset - but as I flash ROMS frequently I know this isn't going to make a difference. They said to contact them if the Hard Reset doesnt work and send the phone in for repair.
Obviously I'll need to reflash a stock ROM first!
Has anyone sent their phone back and what happened? Did it get fixed, and how long does it take?
Click to expand...
Click to collapse
i have the shaking screen issue when zooming and i cannot detect if it is hardware issue or software or it is normal

Search for "weird touchscreen behaviour".
If you send it back to HTC they'll change the screen and it will come back fixed, or they'll do something random and it won't.

I don't think its just you, I have similar issues! I'm learning to type slower, and there are some links in the tips & hints thread that may help.

I reflashed back to the stock ROM and surprise surprise, same problem.
I emailed HTC back who then said it would have to come back for repair.
They said to phone them to arrange, so its all set up - being collected by UPS tomorrow. Hopefully it will all get sorted.
On another note - I'm now using an old Nokia 3600 Slide while my HD2 is all packed up. I'm loving having an old keypad again! Texting is a delight again, and the small form factor of this phone is great. Its a shame the screen is tiny and the Opera Mini functionality is poop!!
If HTC did a modern version of the Touch Dual with a big touch screen and a slide out keyboard then I'd buy one in a flash! Maybe I'll get a Touch Pro 3 when it comes out

did you try this?? it works for me.Hope it helps

jaqubek said:
did you try this?? it works for me.Hope it helps
Click to expand...
Click to collapse
I have been using that - or a similar one - for the last few months, which helps a bit. The problem isn't the sensitivity though, its the accuracy of the screen. When I press 'P' I get 'O', or 'R' I get 'E'. Its like its not quite lined up correctly.

hmm... I had exactly the same problem,but just because screen was too sensitive and this cab helped. Have you also tried align screen??
If this one won`t help I think your fingers are too big (sorry,joke)

hoss_n2 said:
i have the shaking screen issue when zooming and i cannot detect if it is hardware issue or software or it is normal
Click to expand...
Click to collapse
I have the same issue...
Registry tweaks to decrease sensibility help but I think is a hardware problem, so I'd like to know if someone has sent his phone for repair

patton82 said:
I have the same issue...
Registry tweaks to decrease sensibility help but I think is a hardware problem, so I'd like to know if someone has sent his phone for repair
Click to expand...
Click to collapse
all my friends iphones have this issue but less than hd2 i think it is capastive screen issue

Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.

Did you flash the phone back to stock at all?

Yes, you need to remove the HSPL and that can only be done by flashing a stock rom from the memory stick - USB flashes the stock rom but leaves the HSPL intact. If you don't they will send it back to you saying the warranty is void. As well as replacing my screen they upgraded the stock O2 rom I had on it so they obviously check the software even if it's a hardware issue you have sent it back for. It goes without saying the first thing I did when I opened the box was replace the HSPL and flash Xannytech's Evolution.

I know to get rid of it, was just wondering if you did
Touch wood never had to send mine back but at least they can't tell you've HSPL'd it in the past...

hoss_n2 said:
all my friends iphones have this issue but less than hd2 i think it is capastive screen issue
Click to expand...
Click to collapse
Not all HD2 have this issues, at default (without registry tweaks) was impossible to write anything for me.
Pagnell said:
Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.
Click to expand...
Click to collapse
You had a different kind of issue, should know if someone with shaking/poor accurancy screen has sent his phone back

Well folks... my phone was picked up last week by UPS and returned to me today.
Before sending it off I reflashed the stock ROM and got rid of HSPL.
I've tested it a bit and am very happy - so I'm now flashing my Miri ROM back on as I type! HTC have replaced 'LCM (LCD)' and replaced 'Rigid-Flex Board (FPC Board)' as their diagnostic stated 'Touch Panel function abnormally and Camera Flash Malfunction'.
Typing feels like it should as the key I hit is now the one that actually presses. I don't know about the camera as I haven't tried it yet - but I didn't think there was anything wrong with it.
My only complaint is that the phone went in for repair with an HTC Screen Protector fitted, and they must've removed and refitted it - as its full of bubbles and knackered! Never mind - I'll order another one.
If anyone has the problems I described... contact HTC and get it sorted, as this is like using a new phone. Hopefully I won't feel the need to throw it again!

I'm mightily pissed off as I have just had to return my Leo back for the 2nd time with exactly the same problem as I had previously (see above). HTC and their crappy cheap LCDs must be costing them a lot of money.

I've been experiencing almost all the bugs in my HD2, last month i sent it back to HTC for repair.
They changed the touchscreen and display because they thought it wasn't bright enough (i didn't notice that).
I got it back a week ago and immediately saw that i now have a different touchscreen, more dots and diagonal lines can be seen.
All the problems are gone and i haven't been experiencing any problems the last week.
My Advise for people with touchscreen problems, have your touchscreen replaced !

Pagnell said:
Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.
Click to expand...
Click to collapse
i had the white blotches issue too and htc also replaced my screen under warranty (turnaround 11 calendar days) and paid carriage both ways; this despite my lacking a sales invoice, having bought the phone used on ebay and the moisture tab being tripped (which they also replaced).
a very good service from htc only slightly spoiled by the tech who reassembled my phone leaving a fingerprint on the *inside* of the camera lens cover glass which rather than sending it back to them again, i cleaned off myself by means of unscrewing the back panel.