Database Users

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris

Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.

dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin

High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse

SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD

There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.

Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised

Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.

NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards

djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!

Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:

To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it

To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.

i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?

MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY

guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on

Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

Where is the backup battery located in the Magician?

Hi,
I have a problem - when I remove the main battery out of the mini (battery out for 5 seconds), it hard resets... this happens everytime i take the main battery out. Backup battery is 100% charged too
To test if the backup battery is working..
I have tried leaving the main battery out for 30 mins. When I put the main battery back in, I checked the backup battery if it has been drained or not...it stays at 100% still! hmmm.. Im guessing there are some kind of hardware problem..
also, this did not happen when i first got my mini.. however, I have dropped it a few times since i first got it.
I have tried reflashing with O2 1.11 ROM but still the mini hard resets
I would like to try taking the backup battery out hoping that it might reset something in the hardware... soo... can anyone please point me to where the backup battery is located and whether it can be removed? or anyother solutions that might work..other than taking to service centers (service in thailand sucks big time)
Thanks a lot
NR

Hard reset still occur after remove/reinstall backup battery
Ok I have found where the backup battery is in the magician.
THe backup battery is located just under the speaker (for the speaker phone)
It can be removed by wedging out the cap which holds the backup battery down.
Backup battery model - VARTA V18HRT
However, I removed the backup battery, then reassembled the magician.. the OS reported that there are no backup battery - correct.. after reinstalling the backup battery and reassembled, i still get hard resets.. hmm..
I must have hardware problem on my phone.. :evil: argg..

so, have you contacted the service center and tell them about this problem? are they said that this is 100% hardware problem??
thx alot...

erwinsie said:
so, have you contacted the service center and tell them about this problem? are they said that this is 100% hardware problem??
thx alot...
Click to expand...
Click to collapse
Nope I havnt contacted the service center yet.. but will let you know if there are any progress on my side.

i think we have to. i already sent email to them, but monday will try to call them. will tell you too what they said about this. it seems like nto many ppl have this problems so not many member can give us real solution im afraid this is hardware problem

jam goes in hard reset every time I remove the battery cover

Hi everybody
I've i-mate Jam and since days ago it has a problem which is going in hard reset every time I remove the battery cover even for one second only!!
I thought it was because the backup battery is empty but I checked it and found it is 100% full and the same thing happens
anyone knows what is the problem?
Regards

Hi,
this is not a problem It's an expacification. There's a red switch near the battery (bottom-right) & if you remove the battery it soft reset the jam to avoid a hot stop for removing the battery when jam is on.
C ya!
DISREGARD THE LAST!, Did you say hard reset?, then I dont know. Try to charge the battery all night long to allow back up battery to be charged and then try again.
Good luck!

thanks for replying mrwell
yes I said hard reset,it's really driving me to madness I took it to the warrenty but they said we can fix it for 100$!!

It sure is strange behavior, but why remove the battery cover often? To bypass it a little I can recommend Sprite Backup. It can even make a backup for you every day & it's really good.
Good luck, M

they actually charged you for fixing the problem? atrocious.. nv encountered such a problem before.. only soft reset.. no hard resets for me..

I know oltp it's strange
I do back up every single day,but I want to know what's the problem with this little thing
-------------------------
Yes yoshiki they are charging me for fixing it but 100$ looks too much,isn't it?
now it's a little stable but always telling me main battery is empty,at least I don't have much hard resets

If its under warranty they shouldn't charge you, if its insured they should only charge you whatever the excess is.

i had similar issues with my xda2s.. but after cleaning the battery terminals and reloading a new rom update, the problem got fixed on its on..but make sure u dont use water to clean the battery terminals..use a normal soft cloth..
Hope this helps..

I was to a problem such which u talk about.but i want u to be sure if the hard reset occur with removing the battery cover only or battery it self. at all there is on the right down a place where the cover must fit in to let ur phone start.if there is anything stuck there this will cause hard reset every time u remove the battery. so plz check this if there any thing (paper or plastic or any thing) and tell me what happened.................................................hpope it will be usefull

Universal crashing after charging overnight

Twice now I've put my device on to charge overnight, as I have for the last 8 months that I've had it, and it has not been responding when I come to get it in the morning.
I plug it in, device closed, around midnight then come to get it the next day and when I open it the screen is black, pressing power does nothing and the only thing I can do is reset. This has been happening since I did a hard reset 2-3 days ago. I have it set so that it doesn't turn off when on external power, and so it turns off after 2 minutes when on battery power.
Can anyone think what's happening to it?
Given the number of threads I've made recently you can probably guess I'm starting to regret getting this phone.

Could be freezing due to unstable ROM, could be battery... which ROM are you on?

The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.

Anjow said:
The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.
Click to expand...
Click to collapse
What programs do you have installed? Specifically, which ones are used as today plugins?
It's interesting it only started happening after hard reset... sometimes a hard reset will go 'wrong' and install funny and the best thing to do is another hard reset. Might be worth considering.

Non-standard today plugins that I use are SPB Pocketplus, SPB Backup and SPB Time.
I have just taken it off charge now and pressed power and it has just turned the backlight on full but there's nothing on the screen. The main difference between now and before the hard reset is I'm not using the SPB Time today plugin. I'm going to try disabling that.
This is quite a worry for me as I'm meant to be using it to wake me up in the mornings and I don't have another method at the moment...

It happens to me too...
my problem is related to the battery (I have 2 batteries and it happens only with one)....
soft reset first thing in the morning ;-)

It seems disabling the SPB Time today plugin did nothing.
Also, yesterday I had it plugged in for around half an hour but nothing happened. It seems it only crashes when it has been plugged in overnight.

did you try with another battery?
to me it happens only when it stay connected to the charger after it reached 100%

I don't have another battery to try with.

Another member of the 'normally I have to softreset in the morning' brigade... but then I have an alarm clock

Now this is totally unfounded and just a complete and utter guess, but based on logical thought processes of some kind anyhow... try if ya like.
1. Place in bootloader overnight hoping to discharge the battery by morning.
2. Soft reset and fully recharge BY WALL CHARGER.
3. Once fully charged, hard reset.
Reasoning:
1. Apparent way to recalibrate battery to full charge
2. Possible findings that USB charge will never charge to full capacity
3. Just in case there is some funky little OS setting that screwed up on your last hard reset.
Logical to me, but then I'm an 1/8th Irish... Hmmmm Let us know if ya do and hope it helps.

Unfortunately I don't think I'm going to be able to try that for another 3 weeks - I'm home from university and I left my wall charger there (I never use it)

i've had the exact same problem - its a faulty battery, trust me.
you're welcome to follow my thread on the subject:
http://forum.xda-developers.com/showthread.php?t=285147
after ordering the right battery from ebay - the problem was solved.

I'm a little confused by your topic, this is what I've got from it - tell me if it's right:
You had the original battery - that's the top one in this picture that you attached. That started crashing at 59%.
You then got the bottom one in that picture from ebay and that battery had the same problem as mine is having.
You switched back to your old one, which solved the problem.
...What is it you're suggesting I do, get a battery from ebay? I am confused because it seems it was the battery from ebay that caused problems for you.

nekdo123 posted in my thread that he bought a different battery from ebay, which worked great.
i can now confirm that, because i recently bought the same battery as he did - and it really does work flawlessly.
it is a "PolarCell Akku 1800mah battery". the only problem in buying it is that it's on a german ebay version, so it is hard to understand the terms and conditions, because i don't speak german...
i managed to understand it by translating it with an automated translating site, which helped.
the link is on the thread... good luck!

I bought one from Hong Kong and it worked fine too

patrickl said:
I bought one from Hong Kong and it worked fine too
Click to expand...
Click to collapse
what matters seems to be where the battery was made, apparently.
and not where you bought it from.

shlomki said:
what matters seems to be where the battery was made, apparently.
and not where you bought it from.
Click to expand...
Click to collapse
Well, I doubt anything coming from HongKong was made anywhere else than China.

patrickl said:
Well, I doubt anything coming from HongKong was made anywhere else than China.
Click to expand...
Click to collapse
You'll probably find that the other battery was made in China too... most things these days are...
It's probably not what country made it, but how it was manufactured.

Today I received a package from the ebayer I ordered it from. It contained a receipt but no battery. Why would they send a receipt over without a battery?

Qtek 9000. Itself-turn-off-ing.

Has bought the device second-hand from a comp firm with a guarantee for 1 month. After 1 month of no problems working the gadget began to turn off by itself at first on 27 % of the battery (original) .
Then 32, etc .
I has thought, that problem is in old battery. Has bought new CS-execsl with 1750mAh, but the device continued to switching off without any system/sequence .
It practically is not switching off when it on the charge! The hard reset is tried. Has already passed 5 months, the firm does not respond. At a full charge on both bateries it is switched off in 5 minutes of work/ full loading of the processor.
How it is possible to solve a problem? The service centre puts the overestimated sum.
Where can I found the newest ROM /shoul this help?

ozzy-yoo said:
Has bought the device second-hand from a comp firm with a guarantee for 1 month. After 1 month of no problems working the gadget began to turn off by itself at first on 27 % of the battery (original) .
Then 32, etc .
I has thought, that problem is in old battery. Has bought new CS-execsl with 1750mAh, but the device continued to switching off without any system/sequence .
It practically is not switching off when it on the charge! The hard reset is tried. Has already passed 5 months, the firm does not respond. At a full charge on both bateries it is switched off in 5 minutes of work/ full loading of the processor.
How it is possible to solve a problem? The service centre puts the overestimated sum.
Where can I found the newest ROM /shoul this help?
Click to expand...
Click to collapse
Welcome
Yes, perhaps upgrading the ROM could help
Please READ the Wiki, you´ll find several ROM´s and a way to upgrade
I personally would recommend any of Tomal ROM¨s
Good luck

I just tried to change ROM on 100%battery. Installed a little bit soft (resco explorer, core player, opera). The same problem. Switcging off after the same time of watching video on both batteries.
Can it be the hardware problem?

Yes!
It's a battery problem...
I had the same problem... at 27 -33%
probabily some unofficial charge set (like the car adapter) could damage your battery.
Don't buy another original battery, use ebay. The original it's like 60€, but on ebay is like 40€...

I have an original battery and from CS but the same problem happens.Do you know some other tricks (like paper trick)?

http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
Check this out Mine turns off too but at 20%, but soon I'll order a 3200 extended and maybe the problem will disappear .

Mine too, it turns off at 20%, but well I have the original battery since 2005 so I can´t ask for more, I just bought a new one from Dukenukem and aparently it´s original

no result
I tried the "peice of tape on the second pin" but without any result.
Tried to push the battery (if it is the connection problem) but it is conecting there well.
Installed the newest ROM with WM6.1 by Luka16thebig, no result.
When device turns self off it make a short sound like "little fly hits a window".
Want to buy a new Asus P750.