Qtek 9000. Itself-turn-off-ing. - JASJAR, XDA Exec, MDA Pro General

Has bought the device second-hand from a comp firm with a guarantee for 1 month. After 1 month of no problems working the gadget began to turn off by itself at first on 27 % of the battery (original) .
Then 32, etc .
I has thought, that problem is in old battery. Has bought new CS-execsl with 1750mAh, but the device continued to switching off without any system/sequence .
It practically is not switching off when it on the charge! The hard reset is tried. Has already passed 5 months, the firm does not respond. At a full charge on both bateries it is switched off in 5 minutes of work/ full loading of the processor.
How it is possible to solve a problem? The service centre puts the overestimated sum.
Where can I found the newest ROM /shoul this help?

ozzy-yoo said:
Has bought the device second-hand from a comp firm with a guarantee for 1 month. After 1 month of no problems working the gadget began to turn off by itself at first on 27 % of the battery (original) .
Then 32, etc .
I has thought, that problem is in old battery. Has bought new CS-execsl with 1750mAh, but the device continued to switching off without any system/sequence .
It practically is not switching off when it on the charge! The hard reset is tried. Has already passed 5 months, the firm does not respond. At a full charge on both bateries it is switched off in 5 minutes of work/ full loading of the processor.
How it is possible to solve a problem? The service centre puts the overestimated sum.
Where can I found the newest ROM /shoul this help?
Click to expand...
Click to collapse
Welcome
Yes, perhaps upgrading the ROM could help
Please READ the Wiki, you´ll find several ROM´s and a way to upgrade
I personally would recommend any of Tomal ROM¨s
Good luck

I just tried to change ROM on 100%battery. Installed a little bit soft (resco explorer, core player, opera). The same problem. Switcging off after the same time of watching video on both batteries.
Can it be the hardware problem?

Yes!
It's a battery problem...
I had the same problem... at 27 -33%
probabily some unofficial charge set (like the car adapter) could damage your battery.
Don't buy another original battery, use ebay. The original it's like 60€, but on ebay is like 40€...

I have an original battery and from CS but the same problem happens.Do you know some other tricks (like paper trick)?

http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
Check this out Mine turns off too but at 20%, but soon I'll order a 3200 extended and maybe the problem will disappear .

Mine too, it turns off at 20%, but well I have the original battery since 2005 so I can´t ask for more, I just bought a new one from Dukenukem and aparently it´s original

no result
I tried the "peice of tape on the second pin" but without any result.
Tried to push the battery (if it is the connection problem) but it is conecting there well.
Installed the newest ROM with WM6.1 by Luka16thebig, no result.
When device turns self off it make a short sound like "little fly hits a window".
Want to buy a new Asus P750.

Related

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

the exec blackout issue pls post here to solve

As there are various threads about this issue i have just read 6 threads relating to this issue.
its seems odd that everyone's batt or rom problem occurs to so many people at once,
but im just perplexed how everyone can get this at about the same time july aug,how can we all get the same prob at the same time on diff networks,with diff aged devices
I did a hard reset and the problems came after that,but with rom i used before with no probs
other people have renewed there battery and still have the issue so i dont think that its a battery issue
so can it either be a virus or a programme glich?,
so is it poss a site can have an hidden virus that hit exec's,as i dont file share or add any recent new prgs or softwares
i didnt go on this site or the ftp with my exec,so i dont think its anything picked up off the net
can people please post up what they did with there exec previous to the failure
to solve this lets narrow down things by giving input to find a common casue
please reply>
date aprrox this occured:
did you swop ROM?
Did issue come following a hard reset?
have you renewed the battery?
if yes did it resolve the issue?
how old is your exec?
do you have anti virus on your pda?
have you let the battery die then done a full 24hrs recharge?
did you swop ROM?no last update was the tmob update months ago but that had ran fine before and had few hard resetts ince then with no issues
Did issue come following a hard reset?yes fine before did a hard reset nothing else done no progs added
have you renewed the battery?nope
if yes did it resolve the issue? n/a
how old is your exec? err about 7month old poss
do you have anti virus on your pda?nope
have you let the battery die then done a full 24hrs recharge? yes still a prob
i have put my SD card into the pc and back to pda so maybe that has tranfered a virus to device
has anyone else found any other clues to this puzzle please
I have three batteries. Two original sized 1620mAH batteries and one 3200mAH extended battery. The only battery that blacks out on me around 30-35% is the original 1620mAH battery that shipped with the unit. Which leads me to believe, it's a battery problem. The other two batteries will live to 4-5%. The extended battery takes quite an abuse (Heavy usage) to drain down that far.
did you find that the standard battery was ok for a while then just went iffy?
if so after what duration ty
jaceuk said:
did you find that the standard battery was ok for a while then just went iffy?
if so after what duration ty
Click to expand...
Click to collapse
Yep. 5-6 months. I'll have to see how long these Ebay batteries last before they do the same thing :wink:
hmm maybe short life span thank you for your input mate
>>update>>
reg clean with device plugged into the mains (forgot name of prog i used)
just removed battery wiped with alcohol wipe,same to the batt terminal in the unit
cleaned usb port as best as poss and end of the charger
hard reset>then instant soft reset
charged for 4 hours
soft reset and all seems well im unsure if it will last,ill post over next few days if this has worked in my case but so far so good

Universal gets stuck right after charging led turns green. help!

hey everyone,
i have this really weird problem,
when i plug in my charger, the right led turns orange to indicate the uni is charging.
the problem is, when the charging is over and the battery reaches a 100%, the uni just gets stuck!
if it was on standby mode while the led turned green, the phone is dead.
cant turn it on, cant call it, cant do nothing, the green light doesnt even turn off when i unplug it!
However, if the device was on while the charging was over, it is still fully operatable, but the green light won't turn off also, no matter what i do. even the iLauncher indicator and the normal battery indicator shows its still charging.
at first i thought it was the "hide battery icon" hack i installed, but i uninstalled and got the icon back, it and the problem is still there.
the only solution is to soft reset. but this is very uncomfortable - i cant reset my phone every evening
BTW, im using brand new battery, just a few days old, but i don't think this happend to me all the time with it. do you think it might be the problem?
what's wrong with my uni??
Please help!
i have an spv m5000, with an i-mate jasjar rom (i find it more comfortable)
Rom: 1.90.96 WWE
Radio: 1.13.00
ExtROM: 1.95.95 WWE (but i cooked it and removed + added some programs)
Same problem here. Please help! I've tried two new batteries, same story.
shlomki said:
the only solution is to soft reset. but this is very uncomfortable - i cant reset my phone every evening
Click to expand...
Click to collapse
Actually you already answered your problem, it is probably caused by one of your apps since a soft reset cures it. I suggest do a Backup and try a hard reset and see if it still persist. If the problem went away, then it confirms that it is caused by one of your apps, otherwise it could be the battery or a hardware problem.
cktlcmd said:
I suggest do a Backup and try a hard reset and see if it still persist. If the problem went away, then it confirms that it is caused by one of your apps, otherwise it could be the battery or a hardware problem.
Click to expand...
Click to collapse
I just upgraded to the latest orange rom yesterday and the problem was still there.
but i only checked that AFTER i installed all the apps again. stupid me.
so i hard resetted again and im charging now. results should be in about 1 hour.
but yesterday when i checked, i found out something very interesting:
when i switched back to the old original battery, the problem was GONE, and the uni was working perfectly.
so this suggests this is a battery problem.
i looked at the batteries side by side and found out there are a few minor differences:
1. the original was made in taiwan, while the new one from ebay was from china.
2. they had a different product number underneath the barcode.
3. the new one was a little lighter than the original.
(made me think: might it be a fake?)
besides that, they had the same voltage, same 1620mah, and both was packed by dynapack, supposedly.
after going back to ebay, i found out there is another battery for sale, a little more expansive than the one i bought, but this one WAS made in taiwan,
but still had a different product number. the other ones were just like the on i bought. made in china, and the same product number as my new one.
so nekdo123, can you please check your batteries too, and see where did they come from?
i'll post some pics later on to show you the batteries.
Original one was made in Taiwan. Second one was made in China and third one in Hong Kong.
I'll try original one again (I've stored it) and will report in one or two hours (just to charge it).
I've bought a new one when original one started to shut down my PDA at 45% of battery power.
I've also tried many ROM's (original ones, hacked ones, radio 1.09 and 1.13,...), and problem stays.
hmm, interesting.
well, no surprises: my charging is complete and the problem still stays with the new battery.
funny though, i bought a new battery because of the same problem: my original one started to crash my pda at 59%.
i added a picture to show you the product numbers. the above battery is the original one, the one in the pda is the new one from ebay.
you can even see the font on the battery is a little different.
is the product number on your battery from china the same as mine? how about the one from taiwan?
Yes, they are! Hong kong's has tottally different Model No. (CS-EXECSL).
Did you try putting original one back in and to see, what happens with it at full charge?
yep, as i said:
but yesterday when i checked, i found out something very interesting:
when i switched back to the old original battery, the problem was GONE, and the uni was working perfectly.
so this suggests this is a battery problem.
Click to expand...
Click to collapse
i fully charged it untill the green light came on and the device wasn't stuck. it was still working perfectly, and the green led turned off after disconnectig the charger, and i was able to continue to work as usual.
Ups, I should remember, that you've alredy wrote that.
Well, it seems that it's battery problem. The BIG question now is, what battery to buy? I've bought two different ones and both are not working.
I've looked at eBay and found DYNA TAIWAN made batteries. But, they have same PN as this China ones, without "M" on end of it. So, I don't dare to buy third one, without knowin that it'll work!
What will you do?
nekdo123 said:
What will you do?
Click to expand...
Click to collapse
I would rather walk to the stores than ordering from the Net...
I presume it may be fake batteries and that's why u can got it cheap....sorry if i'm wrong..
The only problem is the price. It's 5 times higher than over net.
yep, it the same problem here in israel.
the one thats made in tawian costs about 23$ at ebay (if i remember correctly), and it costs about 105$ in stores (in israel).
i think im gonna wait till i finish all my expanses on the universal (2gb sd card, silicone case, etc...) and after a couple of monthes when i have more spare money i'll just buy the one from taiwan.
and by the way, i wasn't referring to the product number on the right, the one without the "M" in the end.
i was talking about the one underneath the barcode, the one that starts with "DY..."
by the way, notice the one from taiwan:
http://cgi.ebay.com/Battery-XDA-Exe...ryZ75446QQrdZ1QQcmdZViewItem#ebayphotohosting
they state its an "Original Dynapack Battery", while the others don't mention anything about it.
Now I've bought this one:
http://cgi.ebay.com/PolarCell-Li-Po...6822659QQihZ012QQcategoryZ38918QQcmdZViewItem
Will tell you when I get it, how's with it.
brave of you, buying a third one so soon
i wasn't able to see it's picture in the details, though.
where was it made? and what about the p/n?
and btw, what brand of universal do you have? is it orange spv-m5000 aswell?
looking forward to hearing the results.
I still hope that it's a battery fault. After third one I don't know what else I can do.
Mine is O2 XDA EXEC. I don't know, why you're asking about serial numbers, but here they are:
Taiwan't: DY8A85AD000980, China's: DY8A658N002140. Maybe you'll figure out something from these numbers?
Actually I bought an used PDA. the seller gave me one of new batteries I have. I've bought one, because his "new" didn't work (had simptoms like your's). So, I've bought another one, thinking, it's a battery problem, because with original one, PDA work like it should.
Will see, how works fourth one
Hello shlomki!
I've received battery today and I've tested it. It works like a charm (and stone rolled away from my heart - imagine, that there is a problem with PDA not with battery).
So, I recommend you this seller.
The seller of my second battery(Hong Kong's one) also sent me a new battery. I'll receive it next week. Will tell you if there is any difference with that one (if not else, I'll have it for backup - of course, if it'll work).
hey!
thats great to hear!!!
i feel that stone also, now that i can get a battery that works for sure!
how did you get your hong kong seller to send you a new battery?!
how did you convince him? did you have to send the old one back to him??
i see that the new battery you ordered is 1800mah, how does that work for you with charging it to the fullest? does it work like any other 1620mah battery??
How did I convince Hong Kong's seller? I didn't give him an opinion on eBay. I wanted to try battery before I do that. And after it didn't work, I just wrote him an email, that I have a battery problem. The next day he sent me an email, that he sent me a new battery and asked how can we arrange sending "old" one back to him on his costs!
I wrote him, that costs are so low, that there is really no problem about that. So, I'll wait till I receive a new one and then I'll send him old one back.
I don't know why, but I have a feeling that it also won't work (same serie, same error - I guess it's a chip error in battery). Will see when I receive it.
About new battery. Yes, it's like normal 1620mAh (maybe charging takes minute more or less - don't know, didn't time it). But, it's stronger and I think it should las that few % more time.
Yust for info. I've got a replacement battery today. Same problem! So I guess, there are different hardware revisions of Universals and not all batteries will work in all revisions.
Luckily Polar Cell's one works like a charm!

My Touch HD is Dead :(

I think my Touch HD is Dead I am not sure about it too because i can't seem to power it on ... So anyone with some idea before i call the HTC
Open the back cover and press the little red reset button.
Hopefully that works. Mine sometimes will do that, and reset fixes it.
Thanks for the replay mate I tried it still its not powering on
Perhaps the battery has died, tried plugging the power cable in?
Actualy, i have my new HD dead after two weeks working. Two days ago my battery didn´t charge and orange led stops after a few seconds of plugg charger. Seller has sended today a new battery to try it. No success. Friday i´ll receive a new device to change them. It seems problem is due to internal charging circuit. I´ve had "good lucky" because my HD has crashed before 15 days. One day more and i must to call HTC services and wait for 1 month at least. In Spain HTC service is very slow..
Good lucky!
Fk
mainsail said:
Actualy, i have my new HD dead after two weeks working. Two days ago my battery didn´t charge and orange led stops after a few seconds. Seller has sended today a new battery to try it. No success. Friday i´ll receive a new device to change them. It seems problem is due to internal charging circuit. I´ve had "good lucky" because my HD has crashed before 15 days. One day more and i must to call HTC services and wait for 1 month at least. In Spain HTC service is very slow..
Good lucky!
Fk
Click to expand...
Click to collapse
of course as a citizen of an EU member country, your sale contract is with the supplier and not HTC so go see them and get a replacement
might have to do some research first so you get your argument together
read this page: http://europa.eu/scadplus/leg/en/lvb/l32022.htm
especially:
"Consumer goods must be in conformity with the contract of sale.
*snipped*
The seller is liable to the consumer for any lack of conformity which exists when the goods are delivered to the consumer and which becomes apparent within a period of two years unless, at the moment of conclusion of the contract of sale, the consumer knew or could not reasonably be unaware of the lack of conformity."
In my case, the difference into 15 days and 16 days is that i can get a new device quickly before 15 days running or i must to contact after 15 days with HTC service (with RMA protocol, etc) and send my device to repair/change. I know i have two years of guaranty but when i say "good lucky" is due to fast time of solution of my problem. 3 days is not 1 month..
So, it´s better work hard with our new devices as soon as u have them in your hands. If they must crash, better be soon..
Fk
I happy Guys !!!
My Touch HD suddenly Risen from Death and its working Great as ever now ..... I can't say how thankful i am to all you guys for your kind words and advises
THANKS GUYS
I think My Laptop made it to sleep a bit longer after i unplugged and plugged into a power outlet it started it self
My Touch HD is dead too
I have been struggling with my HTC Touch HD which I got less than a year ago. It suddenly shut down. I tried to recharge the battery, master reset, and everything you can think of. And nothing can keep it on for couple minutes.
I suspect it is the battery. I have order a new battery. Hope it will work. If it is the charging circuit, I will have no hope but get a new phone.
Can anyone verify HTC Touch HD has a charging circuit problem? BTW, my bluetooth and radio went out several months before, and now the whole thing goes out.
lautinm said:
I have been struggling with my HTC Touch HD which I got less than a year ago. It suddenly shut down. I tried to recharge the battery, master reset, and everything you can think of. And nothing can keep it on for couple minutes.
I suspect it is the battery. I have order a new battery. Hope it will work. If it is the charging circuit, I will have no hope but get a new phone.
Can anyone verify HTC Touch HD has a charging circuit problem? BTW, my bluetooth and radio went out several months before, and now the whole thing goes out.
Click to expand...
Click to collapse
How did you fix your Bluetooth?
Mine is having a problem now. It doesn't activate when I put it to "ON". However, when I restart my phone, the bluetooth icon at the top of the screen is on indicating that bluetooth is active. However, when I try to disactivate it from Communication Manager, it shows that bluetooth is actually off. Any idea what's wrong with it?
My phone now doesn't boot up. When I switch it on, it just vibrate as if the phone is switching on but there's nothing on the display. The battery is fully charged. Previously, when I switch it on it says "Microp Mismatch 0. Please update your Microp's firmware". I manage to get into bootloader and flashed ROM with XANNYTech's Leo 2.5 and used it for about a day before it died. Anyone help please?

[bug]should I return my device to htc?

Hello all !!
I have a problem with my Leo, seen several times on the forum, but with a little thing more.
so,
_it freeze up often (with battery drainage, full when i go to sleep and shut off when wake up)
_soft reset alone
_i must do many (and many) soft reset when it freeze up, because it freeze on start up.
_and when it's happened, the part below the battery is hot!!
i've test many rom, with task29 whenever and hard reset after flash, and on every 1st start up, freeze...
Do you know this problem?
thank you.
"edit"I also tried to remove the micro sd is the same thing.
nobody has the part below the battery hot?
is it the ram or processor? (or both lol)
if possible at all, just get a replacement while you still can.
I have the same problems more or less. More specifically it freezes randomly ONLY when using the internet (on GPRS, 3G, I havent tried it in wifi), and when it does it gets hot on the part under the battery (really, what part is there?).
Anyway, I send it to the service (couldn't get a replacement), and they checked it but they found no problems
Oh, and i have tried e v e r y t h i n g I could in order to find out why that happens. With SD, whithout SD, Stock Rom, Custom Rom, ,Different Radios, Nothing Installed, you name it, but the problem is there. I am not sure though if I can connect the problem to my SIM card, or the gsm network in my area (doubt it though since I was using my old TP2 flawlessly), but I do not have the knowledge to even guess if that could be the possible reason of the problem.
HTC will ask you to use the stock rom and try if you still get the problem , if so, then your phone might be a defective one. go to HTC and ask for a replacement.
flash stock spl and rom and go for htc ,if hard reset didnot solve these issues then it is a defective device
thank you,
my leo is SFR branded, so I must go through them and with SFR rom.
to get a replacement, it will be hardly.
i'll try on thursday, when i come back home.
thank you very much.
If you've had it more than 7 days (including the time it took to get to you if you ordered it from the SFR website) they won't give you a new one... They'll send it off to be repaired which can take up to 14 days. I know... I had to do it twice in the first month until they finally fixed my microphone problem...
to see after the repair.
thanks at all!
HI, after 2 repairs,i finally have my hd2 !!
1st time, software uptdate...so nothing
2nd time they changed the motherboard.
Test for 2 days before change the rom lol

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