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My o2 neo got stucked on the o2 reset screen.After going through this forum i came to know that few others too had this problem, so i went ahead with flashing of rom (RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_ Ship.exe) as suggested. But i am having a problem connecting my o2 with my PC using activesync 4.1 as well as 4.5 as it is required for the process. I tried all the option for connecting it through activesync, but it failed to connect. can somebody please help me with any kind of setting that is needed to rectifying this problem, I have also tried some windows firewall setting but it also failed to connect to my device to my PC. Pls pls pls pls somebody help
Ok, let me see if I understand you problem correctly:
You reset your Neo, and it won't boot past the O2 splash?
This kind of problem usually results from installing a program that runs on startup or changing some vital registry settings.
Have you tried hard resetting your device to solve this? It's simple: press and hold power + comm manager + camera the press reset. You should get a black screen with white text asking you to confirm clearing the device. All data and programs you installed will be lost and the device will return to the state you got it in.
I am not sure why you think you need to change ROM to get rid of this problem (unless it happens often for no operant reason) but if you still want to go through with it (I hope you understand the risks involved) you will have to hard reset your phone first so it fully boots in to windows before you can connect to ActiveSync.
Thanks for replying Levenum,
I have tried to hard reset it but nothing happens, it won't go past the O2 splash screen. I have ever install any program on it, it just happen that one fine day i found that my device was off and when i pressed the power button it got stuck on the o2 screen and remained there.
I have been using this Prophet for past 3 months but i have never ever connected it to my PC for synchronization, could this be the reason for it not getting connected to the PC with activesync. if so what should i do.
Even when it is in the bootloader & i connect it with the usb cable it shows usb written on down left corner of the screen, but activesync says device not connected.
pls help...
Ok, now I know changing ROM is NOT the solution for you!
Now, sorry for the stupid question, but is your device fully charged?
Let it charge for at least 3 - 4 hours then try again - use a wall adapter not USB from PC. (These things get stuck on splash when they do not have enough power to fully boot)
Assuming that is not the issue, since it is a new device I suggest you use your warranty (I assume its under warranty from O2) because your problem might be hardware. If you try messing with the ROM you will only void any warranty you have and then you might wind up with a very expansive paper weight!
Finlay, unless you can get in to windows you can not connect to ActiveSync. There are ways of changing ROM through bootloader, but they are complicated (and I am not familiar with them well enough to help you). Please read the WiKi.
Once again, I think you should send it in for repair as this might be a hardware issue.
I seldom activate MrTrueVGA. But tonight I did that for reading one PDF.
It leads me to hard reset the device right after a soft reset.
But the nightmare is ---
after hard reset, I press ACTION key to restore factory default as suggested. It takes few seconds to finish the default restore. Then I was asked to press POWER KEY to boot.
the device doesn't boot at all. just go back to the previous screen: 'Press ACTION to restore factory default or press Camera Key to exit'
If I press Camera Key, it just simply refresh the screen.
Seems the AMEO has entered an endless loop...
I have to try resetting the device in different way...
Now I mange to get the a dark screen as well as the ACTION key with Green light on.
any idea what mode is it (green light)?
Seems the OS couldn't startup after restoring factory setting. I guess I have to put the origin ROM back to the device instead of the updated WM6.
Continues tomorrow...
I've used it on my Athena with WM6 without a problem. Maybe something else is going on.
Is that an official release of WM6 for your device? I have no problem with MvRTrueVGA what so ever....
Have you tried flashing your device again?
I got my Ameo into a very similar loop. I took the battery out for a few minutes, then when re-inserted, I was able to "see" the Ameo from Sync Centre and re-flash the ROM...
Monocube SafeMode2 saved my butt various time with truevga..
the WM6 is download from here (t mobile version). I am looking for a way to flash back origin version.
BTW, other softwares I run after starup: USB mousr driver, WM5storage.
Sounds like the OS got killed. reflash the device
Thanks Olipro, I am a bit regret that if I had run your hard-SPL, probably i wouldn't experienced this problem.
The symptom do like OS got kill for some reason. I am wondering anyone had tried to hard reset after flashing WM6 ROM?
more update will come...
update:
reflashing ROM image solves the problem.
but i still believe MrTrueVGA caused the problem. Somehow it causes the conflict and blow up the OS.
I use MvRTrueVGA on WM5 and WM6 on my Ameo without problems.
(only smaller graphical bugs)
even changing the resolution never took me more than one soft reset
forget to mention, i use another software "scree orientation" at the same time.
maybe these two chaps don't work well together.
Hi All,
I had this device for few months now after selling off my Eten X500.
The Universal was a big device but I truly loved the XGA big screen. And yesterday disaster struck. Normally sometimes the device would go haywire but a few soft resets or hardreset would set it back on course. But yesterday it refused to move on from the bootloader mode and when I used Buzz utility prgram, it did move away from the bootloader but didn't swith on anyway. And yes, I have flashed the ROM's quite a few times and I managed to flash it with T-Mobile's latest WM5 ROM today morning. The flash was successful but it just wont work normally.
I have 2 batteries but bith yieled the same result. I could only get it to switch on if I hardreset it on a table with 2 fingers firmly pusing the soft keys down. It would sometimes would boot but would hand after it fully loaded. I have removed the SD card as well as the SIM card. Not sure if the devie motherboard is having any issues or some connection problem. One thing for sure if I hold both edges of the device and press it hard and try a soft reset, it would boot sometimes. I even have the external battery charger and I can charger the batteries full.
Any idea how much would it cost (I'm in Singapore) for a repair or anyone who could help me with this.
The worst thing is, this is my only phone and I really need it to work asap.
Hope someone could shed some light on this.
Thank you all in advance.
Techx
Have a look at the wiki...
I had the same problem after I put it on charge with no battery in - very smart I know . It explains about using MTTY and how you format the DOC which should solve your problem - hopefully...
Hi all,
I tried the MTTY utility but I can format the DOC files. everytime I try to format it, I get an error like this :-
USB>set 14 0
HTCSF kEØ(HTCEUSB>task 28 55aa
Wait..
flFormatPhysicalDrive:status=20
Read data error in tag
DOC_format failed!
USB>
So anyone can help in this issue plssssssssssssssss
Thank you all.
Techx
anyone????
Anyone? pls help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Do h3lp!!!!!!!!!!!!!!!!!!!!!!!
Anyway of getting the unit fixed? Anyone from Singapore can recommend a shop or anything?
Hi: This is my first posting and I am new on this board. I have had an MDA that I got as a gift from my Dad and I love it. However, I used it last week and for some unkown reason, it is stuck in the:
'Press Send to Restore Factory Defaults, Other Key to Quit.'
I have been trying to get past this for 4 days and am not having any luck.
I got to the Align Screen and that happened only once. Then I could not get past that. It keep showing the Align Screen and I kept tapping and it just kept going round and round from the Center Tap to the sides and back.
My battery is fully charged, I have read this forum and still I am lost. I would really appreciate any help. Thank you so much.
Toni
Do a Soft Reset or Hard Reset.
Cheers!
zabardast_1 said:
Do a Soft Reset or Hard Reset. Cheers!
Click to expand...
Click to collapse
Thank you for trying to help me. However, I have done both of the resets over and over and I keep getting the same result. 'Press send to restore factory defaults, other key to quit.'
I can get no further than that display regardless of what key or keys that I hit.
I have even tried the two ways of doing a Hard Reset:
1. Hold Com and Voice while pressing Soft Reset Button for 5 or more seconds until I get that display.
2. Hold Com, Voice and Camera while pressing Soft Reset Button for 5 or more seconds until I get that display.
I cannot get past that display regardless of what key or keys I press.
It seems frozen at that display point.
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Tonis said:
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Click to expand...
Click to collapse
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
sleurhut said:
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
Click to expand...
Click to collapse
Did a search for Love Rom and Wizard_Love ROM and only came up with 103 results consisting of some Threads with 1570, 898, 618,787, 893, 464........postings on the first page for Threads 1-25.
Now I do have a Red, Green, Blue, White Screen with RUU in the top right corner of the Red Bar with IPL 2.26 and SPL 2.26 in the Red Bar. Nothing is in the Green, Blue or White bar.
I tried to Hard Reset and Soft Rest and nothing happens. I removed my Battery and then tried again and still nothing happens?
Where can I find Wizard_Love ROM and what do I do when I find it. My PC will not recognize my MDA and I used WST and that cannot located my MDA.
I am at a complete loss of what to do next.
Thank you in advance for taking the time to try to help me get my phone operational.
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
Thank you again for your help. Prior to this posting I found:
epimazzo Posting at: http://forum.xda-developers.com/showthread.php?t=294107&highlight=bootloader #1 and this is what cleared up my problem and now my MDA is running GREAT!!!!!!!!
This was the same thing that you posted for me, too.
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode (Red, Green, Blue, White Screen) and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
1. Make sure your Phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your Phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
So, Thank you all for your time and help. I do hope this helps others to find a way to correct their problems.
Thanks !
Yes.thats exactly what I wanted you to do
I'm glad you got it up and running fine
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
I does everything you do but
I don't have the cradle :S
so that means a problem?
or there a nother way?
Hi!
I got an mada vario 4. How can I upgrade the rom on it? Or can I change the t-mobile touch flo to manila 2.5? Thx! Zoli
Hi guys.
I recently installed Onyx Micro on my Elf, and it's been great. I needed a "Home" panel though, so I installed a Home application that I had on my memory card, and after that reset, my phone's been unusable. When i turn it on, it either hangs, or gives me an error that says something to the effect of "phonesyslog has malfunctioned", and then freezes.
I can't get it connected with Actiesync, I can't hard-reset it either. Any idea what I can do?
Can anyone help me?
Hi,
Did you try removing the memory card? In case that doesn't help, try pressing the camera button while starting up, this should enter the bootloader mode, which enables you to flash a new rom. Do this in Windows XP, as Vista can cause problems. If you've never flashed a rom, try searching this forum for an appropriate rom and a how-to-guide.
Regards,
murosama
Hard reset should work and should be all you need to solve your problem. Make sure that you are performing the hard reset correctly.
For a hard-reset without access to the systems menu do the following:
Make sure the device is switched off, then press both the green and the red phone button and while keeping them pressed switch on the device.
A menu should appear, asking you to confirm the hard-reset.
(Upon confirmation, all data will be erased and the out-of-box state will be restored.)
In case that doesn't work, try flashing a rom that is native to your device
(as suggested above).
Good luck,
murosama
I got the same problem i tryed all off this but didn`t work did you find a sollution for yours?