Hi guys.
I recently installed Onyx Micro on my Elf, and it's been great. I needed a "Home" panel though, so I installed a Home application that I had on my memory card, and after that reset, my phone's been unusable. When i turn it on, it either hangs, or gives me an error that says something to the effect of "phonesyslog has malfunctioned", and then freezes.
I can't get it connected with Actiesync, I can't hard-reset it either. Any idea what I can do?
Can anyone help me?
Hi,
Did you try removing the memory card? In case that doesn't help, try pressing the camera button while starting up, this should enter the bootloader mode, which enables you to flash a new rom. Do this in Windows XP, as Vista can cause problems. If you've never flashed a rom, try searching this forum for an appropriate rom and a how-to-guide.
Regards,
murosama
Hard reset should work and should be all you need to solve your problem. Make sure that you are performing the hard reset correctly.
For a hard-reset without access to the systems menu do the following:
Make sure the device is switched off, then press both the green and the red phone button and while keeping them pressed switch on the device.
A menu should appear, asking you to confirm the hard-reset.
(Upon confirmation, all data will be erased and the out-of-box state will be restored.)
In case that doesn't work, try flashing a rom that is native to your device
(as suggested above).
Good luck,
murosama
I got the same problem i tryed all off this but didn`t work did you find a sollution for yours?
Related
With all this talk about WM5 devices not really resetting everything after a hard reset, and my device being dead and not recovering after a hard reset makes me think, there must be an alternate way to really hard reset a device back to factory condition.
I tried a lot of combinations of presses to no end. The only thing I am suspicious about but did not play with is a red/white round sticker (which looks like it is hiding a button) under the battery (upper left corner).
Anyone know what that is, or is there a way to do a harder reset? Taking the battery out for a few days did not help either.
Because flash memory actually needs erasing rather than just resetting I doubt it is possible to clear it with a simple button press. It may be you can do a normal hard reset and hold down a button to bypass loading data from the flash then format it. But I've no idea really.
Jamie
Re-flash the ROM?
uuummm some where in this forum i read that if you have wm2005 and go to boot loader mode you get an option over there to clear the cache or memory something like that, and that would give you a clean installation.....
haven't tried it though.....and i doubt i would get such an option in wm2003se, also i have a similar problem i did a complete flash reinstallation of rom to my device and after the installation i opened windows media player (wasnt the first thing i opened, but didnt copy any files)and guess what....i had a song available over there..... which i could actually play and it did....i checked the location of the file and it was somewhere in my device or documents dont quite remember i did a hard reset again and same issue....
after that i have'nt tried anything the rom is same i just deleted the folder manually but i would also like to know how to TOTALLLLLLY ERASE ALL DATA from the device and clean install everything
regards
on the XDA II and WM5 you hold down the buttons to resent stage then i gives you three options. One of these I am sure clears the phone
I hard reset my Universal several times (well I think I did at least)
Press the soft reset plus the two "-" buttons and you will have a white screen asking if you want to put back your HTC back factory default
Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.
i tried some of them according to herein, but some of them were not function.
http://wiki.xda-developers.com/index.php?pagename=Universal_Technical
there's a little icon called "clear storage" which brings your settings to the factory's default. what's wrong with it?
i'm stuck too in bootloader with my mda pro
atekant said:
Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.
Click to expand...
Click to collapse
This may be too late, but there's no way to do any sort of a reset to revert back to a previous ROM... the only thing you can do is reflash the earlier ROM.
Brett
ok ... now the final BIG request ... who can give us an update that works. the patched Maupgradeut_noid is not working with the latest upgrade.
thanks.
To revert back to clean copy of OS (i.e newly installed OS)
Hi,
Just to share with you my experience in reverting my phone to its original OS condition. Before that, just to give you guys some background.
1. Upgraded from PPC2003 to WM5
2. Tried install some patch to enable file transfer (OBEX) in BT
3. Suddenly, the phone screen gone missing. Phone shows No Signal. Cannot receive call.
3a. Did a OS reflash again, but still does not solve the problem.
4. **Panic for a moment **
5. Looked thro Program Files, and seems like some appln i installed were not erased despite doing a hard reset. So, i guess the hard reset doesnt erase some portion of the memory
6. Googled for a solution, but most said do hard reset
7. Went back xda-developers.com site to look for solution
8. Finally found a method. see http://forum.xda-developers.com/showpost.php?p=1164331 to do a format on the memory
Now, my phone is working fine. The phone screen is back and it shows my telco name, and can receive call
Hope this helps.
Rgds,
Choon
you're in the wrong forum mate
I seldom activate MrTrueVGA. But tonight I did that for reading one PDF.
It leads me to hard reset the device right after a soft reset.
But the nightmare is ---
after hard reset, I press ACTION key to restore factory default as suggested. It takes few seconds to finish the default restore. Then I was asked to press POWER KEY to boot.
the device doesn't boot at all. just go back to the previous screen: 'Press ACTION to restore factory default or press Camera Key to exit'
If I press Camera Key, it just simply refresh the screen.
Seems the AMEO has entered an endless loop...
I have to try resetting the device in different way...
Now I mange to get the a dark screen as well as the ACTION key with Green light on.
any idea what mode is it (green light)?
Seems the OS couldn't startup after restoring factory setting. I guess I have to put the origin ROM back to the device instead of the updated WM6.
Continues tomorrow...
I've used it on my Athena with WM6 without a problem. Maybe something else is going on.
Is that an official release of WM6 for your device? I have no problem with MvRTrueVGA what so ever....
Have you tried flashing your device again?
I got my Ameo into a very similar loop. I took the battery out for a few minutes, then when re-inserted, I was able to "see" the Ameo from Sync Centre and re-flash the ROM...
Monocube SafeMode2 saved my butt various time with truevga..
the WM6 is download from here (t mobile version). I am looking for a way to flash back origin version.
BTW, other softwares I run after starup: USB mousr driver, WM5storage.
Sounds like the OS got killed. reflash the device
Thanks Olipro, I am a bit regret that if I had run your hard-SPL, probably i wouldn't experienced this problem.
The symptom do like OS got kill for some reason. I am wondering anyone had tried to hard reset after flashing WM6 ROM?
more update will come...
update:
reflashing ROM image solves the problem.
but i still believe MrTrueVGA caused the problem. Somehow it causes the conflict and blow up the OS.
I use MvRTrueVGA on WM5 and WM6 on my Ameo without problems.
(only smaller graphical bugs)
even changing the resolution never took me more than one soft reset
forget to mention, i use another software "scree orientation" at the same time.
maybe these two chaps don't work well together.
After (I think) successfully upgrading to WM6, I've had a few problems...
1) I can't seem to soft reset anymore (holding down Power at the top + the reset button)...it seems the only way I can now reset my unit is by physically removing the battery...
2) I can't access the bootloader SERIAL mode...I can access the options for the kernel hive and formatting storage, but no success being able to get into USB mode to reflash my unit
Any help or suggestions would be greatly appreciated - I only bought this phone on Friday
1. This was hard reset in WM2003 - for soft reset just press the reset button
2. You need to press and hold power+reset+record(WMP) buttons at the same time
I suggest you read WIKI first before asking questions which are answered a million times
Thank you for the prompt reply.
I can understand your frustration with many people constantly asking these questions, but please don't make me feel like an idiot when I've actually read the Wiki and tried Googling the problem prior to posting.
To clarify, I know *how* to access the SERIAL option (I had to do it to upgrade from 2003 to WM6 to begin with). My point is that holding Reset+Power+Record doesn't work anymore. It just continues the boot process and goes straight to the Windows Mobile splash screen. The reset button, in and of itself, does nothing at all. I've tried everything from just tapping it a few times to pressing and holding it for upwards of 30 seconds...but it doesn't seem to do anything for me.
Try to hold and press power+record+cam buttons then press reset while holding those buttons.
Yeah, it does nothing...I have a feeling that the actual reset button is no longer working on the unit...not sure if that's to do with the upgrade to WM6, or if it's a hardware problem and just happens to be coincidence :-/
don't take xplode's advise wrongly. it's just that reading AND understanding the WIKI is important especially for beginners like yourself.
if you think you've successfully upgraded to WM6, it's probably because of the "Congratulations" message that was displayed... well, you're almost there, though not quite.
try to fully understand the no/yes/yes instruction in the WIKI... the reset+power+record combination is NOT what you should be doing. it has been replaced by another... here's the thread that could guide you... http://forum.xda-developers.com/showthread.php?t=327978&highlight=kitl
and here's the pertinent wiki page...
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM6_WizzardUpgrade4
good luck and welcome to the BA community.
Anyway if this that you try to explain is that the hardware buttons no longer work, you can try the MTTY method, if you have read the wiki you already know what exactly to do
Thanks raymonds, I will try not to, but I just don't want people thinking I'm yet another new member that doesn't read anything before posting, because I know how much I hate that too...I tried reading up on my problems for 4 hours last night before deciding to post because I couldn't find anything else to help.
I have successfully upgraded to WM6 and went through the no/yes/yes steps - the issue is that I want to go back to WM2003 or WM5...they seemed far less problematic for my phone for some reason..one problem I'm facing now is that my BA, pure and simple, no longer recognizes that I have a cellular carrier at all, making it essentially useless as a phone. When I try to go into SIM Manager, it hangs for a while, then goes into the screen saying that only emergency calls can be made...but when I try to put in my PIN, it says "Unknown SIM error", though the SIM works fine in my other phone...
I'm trying to use the Power/Reset/Record to either try reflashing in the hopes that'll resolve my issues, or downgrade...either way, it's not allowing me to do so, and I obviously can't do this while the phone is booted into WM6. It just seems like the reset button is no longer working, since neither combination that uses it (Power+Reset or Power+Camera+Reset) works anymore.
try to downgrade with MAUpgradeUT_NOID.exe, and then reupgrade, another thing you can do is to reflash the radio rom. The MTTY method resets bootloader settings which may be the solution to your problem.
MTTY under Windows XP is explained HERE
xplode, mtty requires one to do the power+reset+record combination, which he currently cannot do.
is this a second-hand unit?
Hm, there was another way to put your device into bootloader mode but i have never tryed it, in most of the WM2003 upgrades there was EnterBL.exe, and when you copy it to the device and execute it the device goes to bootloader mode...
but it also creates problems - read here
Also i had problems in the past with the latest version of MTTY (1.45) and used previous one 1.01 which worked like a charm
Sweet - thanks xplode and raymonds for your time.
Unfortunately I can't try these as I am at work right now, but I do appreciate the suggestions and will try them as soon as I get home.
If I can't get it to work, oh well - off to the service depot and a (probably) expensive lesson learned.
Please keep us updated, about your issue
Thanks guys...
So, I'm taking it that the radio stack is now corrupt, since it's no longer even showing a version number on my BA. I tried the methods xplode suggested - when I enter the unit into KITL mode, I take it I'm supposed to use USB Active as the transport method, since MTTY won't recognize a device otherwise, and my phone just boots into Windows from that point.
When I try to run MTTY though, all it does is display "kITLª" over and over again...I'm not sure if that's normal, or even how to enter a prompt of some kind...
I'm starting to wonder if maybe I should just take it to the depot, pay the $75 I was quoted, and learn my lesson... :-/
Any other suggestions, or am I just totally doing what you suggested wrong?
You do not need to enter KITL because this is used to debug your WM build using Platform builder
Just try to put your device to botloader mode and then use MTTY to instruct the bootloader what to do, or just reflash radio and then new rom
Hi everyone,
I recently received an XDA Orbit 2, literally, charged it for 2 hours, and when it was full charged, I started using it, I had it for about 2 months now, and recently I changed my home Internet connection to wireless (It's a B & G connection) so my laptop connects fine, and when I tried to connect my XDA Orbit 2, it connected and then soft-reset itself, and now it just loads the O2 screen, then Windows Mobile screen with the volume controller and I can't do anything else so here's what I have tried so far:
- Soft reset
- Removed battery and SIM
- Since I can't access phone's menu at all, I tried to Hard Reset method by holding the 2 soft key, reset, and the power button - So I get the warning that everything will be lost and to press 'Send' to continue, so I press the green key, and soft resets and goes back to the same situation again.
- The latest thing I tried is to load the Hard-SPL into the SDCard which has been formatted to FAT32, so loaded the POLAIMG.nbh into the root. and loaded the phone into BootLoader mode (Camera and reset buttons). It loads the memory card and just says 'Loading ... ' I left it for about an hour, until the battery died completely (I'm sure it's not supposed to take that long). And still the same problem.
I'm not sure if this phone is now bricked, can anyone help me plesae. I really need this to start working again, I don't have any info. on it. (Everything was sync. previously).
Kind regards,
Since you havent really messed with SPL, i would say to take it back, since its still into warranty.
Thanks for the reply, I'm not actually in the UK and will be overseas for a while. I don't really mind experimenting so I would appreciate any advise on this matter. Thanks again.
htctytnowner said:
Thanks for the reply, I'm not actually in the UK and will be overseas for a while. I don't really mind experimenting so I would appreciate any advise on this matter. Thanks again.
Click to expand...
Click to collapse
I assume just boots into bootloader and then stays there?
If yes you culd try searching out a thread on MTTY and recovery from boot loader but I dont know how well that would work on polaris as I have not tried it yet.
HTH
Leon
Thanks for the reply, I heard about the MTTY process, but I've no clue on how to do it, since the phone can't connect in ActiveSync mode. Is there a thread or WiKi guide out there?
htctytnowner said:
Thanks for the reply, I heard about the MTTY process, but I've no clue on how to do it, since the phone can't connect in ActiveSync mode. Is there a thread or WiKi guide out there?
Click to expand...
Click to collapse
Only in the ELF forum
Here:
I'm pretty sure you can download MTTY from here and read through how to use it.
http://forum.xda-developers.com/showthread.php?t=347700
Also it is worth checking the wiki and searching
http://forum.xda-developers.com/showpost.php?p=2054848&postcount=38
Please do some research! I have not done this before and I have no idea what the commands do!!!
pqillu said:
You can try this:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
THX to christonge
Good luck.
PQillu
Click to expand...
Click to collapse
Please Heeelp!
I wa installing a rom from todopdas.es an my Polaris doesn´t pass from the screen where´s said "smart mobility", and R1.58.21.23 G 25.65.30.04H D 1.52.00.00, please what I can do?
You need to do Hard Reset, all information will be wiped off. To do hard reset, hold down the:
1.Press and hold the GPS/MESSAGING and INTERNET EXPLORER
buttons, and at the same time, use the stylus to press the RESET
button at the bottom of your device.
2. Release the RESET button, but
continue pressing the GPS/
MESSAGING and INTERNET
EXPLORER buttons until you
see this message on the
screen:
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press Send to restore
manufacturer default, or
press other keys to cancel.
3. Release the buttons, and then press SEND on your device to perform
the hard reset, or press any other button to cancel the reset.
Good luck.
Hi,
I'm using an HTC TC POLARIS100. Today I upgraded my ROM and SPL successfuly. If you're still in trouble and believe the same process will help, I will let you know the process followed.
GUY
Hi, i am sure someone will have an answer(even if it is to say...there is nothing that can be done) to the problem with my phone.
I am not a technical person...use the phone with still its original settings...rom etc..
today the internet stopped working (maybe connection issue). so I tried to switch off and switch on again. the phone is not starting again...i have tried soft reset, removing the battery, sim card, memory card etc.. no luck
when i press the power on button..i hear the buzz...then the screen lights up with the HTC logo and some numbers at the bottom..which are
R2.04.50.22__2
G15.26.50.07U
D1.43.70124
And then nothing happens...
i have not yet tried the hard reset option..as would not like to loose the details on the phone...if possible. But if it is the only option, i am willing to try.
I will be grateful for your help, and please explain in plain terms if possible..kindly be patient if i do not understand the technical terms..
thanks in anticipation
Hi,
If read your post correctly you have not made any attempt to alter your phone's ROM and it is still as supplied.
Looking at the radio and ROM installed this is probably outside warranty, which is why you are asking rather than returning to your vendor.
This being the case it does not sound like your phone is booting and a hard reset will make any difference.
Will the phone start in the bootloader mode (achieved by turning the power off completely and holding the vol down button while powering up).
This is a tri-colour screen and is restarted by removing the battery.
It sounds like the ROM is corrupt or damaged.
You could try loading the stock rom from your provider or loading one of the very good cooked rom's from this site if it just corrupt.
This process is a bit long winded and will need extra direction if you have not spent any time on this site.
thanks
thanks for the reply waspsl
u r right, i have not changed the rom
and it is out of warranty
it starts in the bootloader mode..i.e i can see the 4colours(includind white) and the bottom says "serial" and then when connected to computer says "usb"
nothing further happens
when i open windows mobile device center, the phone is not connected
what next do i do?
how do i load the rom?
thanks again
amar
hard reset sorted the problem for now(although i lost the data)
thanks