[Q] help please...dead phone - HD2 General

Hi, i am sure someone will have an answer(even if it is to say...there is nothing that can be done) to the problem with my phone.
I am not a technical person...use the phone with still its original settings...rom etc..
today the internet stopped working (maybe connection issue). so I tried to switch off and switch on again. the phone is not starting again...i have tried soft reset, removing the battery, sim card, memory card etc.. no luck
when i press the power on button..i hear the buzz...then the screen lights up with the HTC logo and some numbers at the bottom..which are
R2.04.50.22__2
G15.26.50.07U
D1.43.70124
And then nothing happens...
i have not yet tried the hard reset option..as would not like to loose the details on the phone...if possible. But if it is the only option, i am willing to try.
I will be grateful for your help, and please explain in plain terms if possible..kindly be patient if i do not understand the technical terms..
thanks in anticipation

Hi,
If read your post correctly you have not made any attempt to alter your phone's ROM and it is still as supplied.
Looking at the radio and ROM installed this is probably outside warranty, which is why you are asking rather than returning to your vendor.
This being the case it does not sound like your phone is booting and a hard reset will make any difference.
Will the phone start in the bootloader mode (achieved by turning the power off completely and holding the vol down button while powering up).
This is a tri-colour screen and is restarted by removing the battery.
It sounds like the ROM is corrupt or damaged.
You could try loading the stock rom from your provider or loading one of the very good cooked rom's from this site if it just corrupt.
This process is a bit long winded and will need extra direction if you have not spent any time on this site.

thanks
thanks for the reply waspsl
u r right, i have not changed the rom
and it is out of warranty
it starts in the bootloader mode..i.e i can see the 4colours(includind white) and the bottom says "serial" and then when connected to computer says "usb"
nothing further happens
when i open windows mobile device center, the phone is not connected
what next do i do?
how do i load the rom?
thanks again
amar

hard reset sorted the problem for now(although i lost the data)
thanks

Related

help needed on restoring/reinstalling my tmobile mda compact

please help i have the t-mobile mda compact pm200 and i was removing a cracked version on pocket dos v1.09 from the remove list and it said windows wil need to perform a soft rest yes or cancel i clicked yes and my system restarted but now it just get stuck at the t-mobile screen. i have tried doing the manufatures hard reset but no joy i have take out the battery no joy and i can't even access it through my p.c what can i do to get it up and running again i don't care about the data already on there cuz it is all backed up on my sd cad
When you took out your battery, have you been waiting til the backup battery fully drained out? It takes about 30-60 minutes, better leave a few hours. Try this and post your results...
thank for trying but unfrtunatly it had no effect i tried for two hours then reinserrted it and no joy so i waited a further day but still nothing any other ideas tnx
Is it getting into BootLoader? Then you might try Flashing a new ROM!
how would i go about doing that? my computer won't even recognis3e my phone
I had about the same problem:
I was trying to install the Pocket PC Greek language support (free trial version) from the site http://greek.pocket-pc.penreader.co...der_Greek.html. on my MDA Vario Tmobile when it crashed!! It shows just a white screen and does nothing at all!! I soft and hard reseted the device but after restarting it shows the Tmobile screen and after a few seconds a white screen! Actually I am not so sure that the device is hard reseting because it doesn't ask me for a confirmation of the hard reset. When I startup my device it stops on the same white screen.No windows loading, no other commands accepting, not recognized by my desktop.
Did anybody have the same problem before? Does anybody know how can i get my PPC on working condition again
Thanks dagonist.
I hope somebody can help....
See for ROM upgrades on the forum :wink: if u get some images on the mini then it's not dead! It's just stuck at the bootloader mode, meaning that the OS is somehow damaged.. To solve this prob u must plug the mini into the pc (it will be recognised as an unidentified device, don't worry), then download a ROM upgrade set (u will find these on the net or in the xda-dev ftp). Execute the prog, wait 'till it finished and voila! Ur device will come as new If u encounter problem do a simple search in the forum regards rom - bootloader - upgrade and u willl find a lot of infos :wink:
Hope this helps, MocciJ
Thanks MocciJ.....but my desktop pc doesnot "see" my pocket pc at all!!
:? then it isn't yet in bootloader, is just stuck at the beginning of a broken OS! I mean that it tries to load the OS, but then it gets stopped since he read bad ROM (probably deleted in some way since u encountered this prob removing a prog) try to get it in bootloader mode, by pressing together the camera, power and reset buttons.. U will lose all the things in the RAM memory, but in this case u really can't do anything else.. After entering in bootloader, u can easily upgrade it..
MocciJ
Well, I just tried the camera button+power button+reset button....and nothing happens! It reset and comes back to the same white screen...
Any other suggestions??
well, did u tried to make it correctly? I mean: for entering boot loader u havce to press camera + power, and then reset (with camera and power pressed) if u can't still enter the bootloader, then I'm out of ideas, sorry...
MocciJ
I amdoing it write but nothing happens....
In the screen what can u read? If u read serial (it is barely visible) then see if it turn to usb when u connect the cable: if yes, we 're at a very good point...
When it starts up it shows the Tmobile logo and then for a few seconds :
ipl 1.08
spl 1.08
gsm 01.09.10
(something else...)
after a few seconds a white screen without any letters or anything else.
But I cannot see it anywhere on my desktop pc...
:? I can't figure out how you can get it back.. If it displays images and text, then the bootloader is still alive.. It even tells u the correct version of the complete ROM.. but I wonder why it can't access to the bootloader.. u must search in the forum how to reach the bootloader, but I'm sure of the power camera reset combination; when u can read SERIAL or even better USB on the device, u probably have solved most of ur problems, but chances are that u have even bad clusters of ROM, and cannot be restored with an upgrade (it happened to the External Rom of my mini after a bad upgrade)
I suggest to send it to repairs, before doing somewhat wrong, because if there is an original ROM inside they will repair it for sure, free :wink:
MocciJ
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/guaranty repair....
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/warranty repair....
seee i tried all of thoose things but i found the main problem was getting the computer to recoginise the thing and the program i put on was a cracked version ( i know i am a naughty boy) so if i send it off they could cause legal problems couldn't it
it depends on what u are meaning by "not recognised" but I assume that windows dosesn't even try to recognise the device (I mean that there aren't bubbles, notifications, or any other changes on the system) for the cracked software, well if u have installed it right into any RAM folder (not in the storage memory) then u can tell the repairing center that ur unit simply doesn't power on correctly.. :wink:
MocciJ

Dead/Dying phone? Need help asap :(

I don't know if the phone is bricked or what. Was in the store tonight, tried to text message my wife who I couldn't find and the phone was all locked up.
Soft reset, and only the date/time loaded, nothing would run. Soft reset again, and the phone didn't load past the bright splash screen. Tried soft reseting a bunch more times, nada. Did a hard reset, first one didn't work. I think it was the 3rd hard reset that took. Phone seemed like it was back to basic WM5, would be okay. Went home, put it on the charger.
Went to take it off the charger to reload data, and it won't turn on. Soft reset, freezes at bright splash screen. Hard reset, same thing.
Is my phone bricked? Anything that I can do to revive it? Or am I SOL?
Cingy/ATT 8525 w/WM5
(By "bright splash screen" I mean when the splash screen flashes brightly. It increases brightness, but just stays that way.)
Any help greatly appreciated.
I managed to load the official WM6 ROM (spl 2.03) via the built-in bootloader. I have radio, ROM, and GSM. It boots through the ATT animation, then freezes. It leaves a black screen with a blue and green static bar running horizontally across the screen about 1/4" thick.
I don't know how to get Hard-SPL loaded on the device because the only way I can see the device is when it's in the built-in bootloader mode.
will attempt PB/KITL I guess, though I can't at this point get the phone to display the KITL info.
No KITL in the ATT WM6 ROM.
Managed to get ATT WM6 ROM through the setup, after the "customization (bloatware)" it reset, and now it sticks on the bootup animation.
So close, I have SSPL and Hard SPL on the micro SD, if only I could get to the damn file manager. If I could somehow cancel out the customization process grrr.
On power charger, I seem to be able to get through the setup after a hard reset okay. It just won't boot after the reset.
Any ideas. I gotta get a few hours sleep. Sorry if this dialog to myself is in the wrong area, I didn't notice the "bricked hermes" thread was in the upgrades, etc area.
viatorx said:
No KITL in the ATT WM6 ROM.
Managed to get ATT WM6 ROM through the setup, after the "customization (bloatware)" it reset, and now it sticks on the bootup animation.
So close, I have SSPL and Hard SPL on the micro SD, if only I could get to the damn file manager. If I could somehow cancel out the customization process grrr.
On power charger, I seem to be able to get through the setup after a hard reset okay. It just won't boot after the reset.
Any ideas. I gotta get a few hours sleep. Sorry if this dialog to myself is in the wrong area, I didn't notice the "bricked hermes" thread was in the upgrades, etc area.
Click to expand...
Click to collapse
Not sure I fully grasp what's happening here, but if you want to stop the customisation then hard reset and when it goes to the loading cusimisation stage shove the stylus in the hole to do a soft reset and it will stop it loading.
Mike
Alright, thanks, will give that a try.
I managed to run the official ATT WM6 ROM and flash it without a hiccup (twice), and task 28 in bootloader says no bad blocks. So I am confused how I can flash an "official" ROM successfully and the device still won't work. Am starting to suspect hardware failure apart from memory.
Thanks a million mate, that worked. Phone boots now, already have SSPL installed. Need to update .net and activesync for Hard-SPL 7 to run I guess. Then I have more options.
Woot! I unbricked my phone
Once I was able to hard reset and cancel the "customization" I ran SSPL, then Hard-SPL 7, then I Super-CIDed the device.
I haven't tweaked the data settings yet, but I can send/receive phone calls. Which is a coup, because this is my main line.
It runs sluggishly. I don't know if that is the ROM or the device. It won't boot if it's plugged into USB, and after flashing Hard-SPL it isn't a recognized device by windows, won't connect to activesync.
I am treating the phone gingerly right now, will try and unload the ATT wap settings cab and restore my pim.
At least now I have the option to install another ROM if it bricks on me again.
I really should have flashed Hard-SPL the DAY, the MINUTE after the warranty was up. Lesson learned.
Or not.
ATT ROM locked up on me, decided to try Schaps 4.40. Won't load past WinMo "tap screen to setup" screen. Guess I'll try something else.
For a stable WM6 rom try TNT SE. It is REALLY stable but does come with some 3rd party apps. Thought you might like to get it working though first then try the other roms and in my experiance I haven't found many other roms that were THIS stable...
Hope you get it working...
For a disassembly guide try this site - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Its a bloody good place to go for all things to do with hardware and Mike is a true guru with hardware problems...
Cheers...

Screwed my elf! Please help!

Hi guys.
I recently installed Onyx Micro on my Elf, and it's been great. I needed a "Home" panel though, so I installed a Home application that I had on my memory card, and after that reset, my phone's been unusable. When i turn it on, it either hangs, or gives me an error that says something to the effect of "phonesyslog has malfunctioned", and then freezes.
I can't get it connected with Actiesync, I can't hard-reset it either. Any idea what I can do?
Can anyone help me?
Hi,
Did you try removing the memory card? In case that doesn't help, try pressing the camera button while starting up, this should enter the bootloader mode, which enables you to flash a new rom. Do this in Windows XP, as Vista can cause problems. If you've never flashed a rom, try searching this forum for an appropriate rom and a how-to-guide.
Regards,
murosama
Hard reset should work and should be all you need to solve your problem. Make sure that you are performing the hard reset correctly.
For a hard-reset without access to the systems menu do the following:
Make sure the device is switched off, then press both the green and the red phone button and while keeping them pressed switch on the device.
A menu should appear, asking you to confirm the hard-reset.
(Upon confirmation, all data will be erased and the out-of-box state will be restored.)
In case that doesn't work, try flashing a rom that is native to your device
(as suggested above).
Good luck,
murosama
I got the same problem i tryed all off this but didn`t work did you find a sollution for yours?

Need help with a i-mate Jasjar that doesn't start at all..

Hello mates,
My i-mate Jasjar doesn't start any longer. Here's how I got here. I tried to flash my jasjar with Crossbow ROM using ROMUpgradeUt.exe but it didn't do anything. So I went into the Country_ID_Error folder on the computer and executed MaUpgradeUt_noID.exe. My jasjar froze after this and everytime I restarted it just hung on the bootscreen that says i-mate.
So I tried using mamaich method using mtty and now I can't even get to the i-mate bootscreen. So nothing just happens when I try to power up the phone (I'm sure the battery isn't dead).
All I can do is just enter the bootloader mode. That is the only thing that I can do that I know.
Please suggest something. I'm lifeless without the i-mate.
Thanks and regards,
Aditya More.
i had this same issue, i task28?'d my device, whatever command that resets the flash structure, then booted into bootloader, and flashed this file:
http://rs507.rapidshare.com/files/184081773/JASJAR_WWE_11353_137_10301.zip
that should fix you up real good, hopefully.
Well thanks a lot. But it doesn't help. It gives me a connection error when everything is fine. USB is connected, ActiveSync USB connection is disallowed.
I forgot to mention, that when I task 28'd my device, nothing showed on the device. It just showed USB at the top and v2.01 at the bottom for ever, which means the task 28 wasn't probably successful or I ain't sure what.
Yeah, I had to ask you how if the above given file will work if the phone is in bootloader mode.
To fill you on more details, my phone somehow strangely starts. I'll explain how.
When the phone is switched off, and when I press the reset button, nothing actually happens, no activities can be observed.
When the phone is switched off and I connect it to the computer via USB, it shows the charging light. Now when I press the reset button with the phone connected to the USB, the charging light goes off and the USB detection sound sounds on the computer and the computer shows "USB Device not recognized". This means the phone started.
But strangely in both the above cases, none of the two lights on the phone indicate anything and display of the phone shows absolutely nothing.
The only thing I can do with the phone now is enter bootloader.
Also, since I compromised so much, is it possible that I can still flash it with WM6? Because going back to WM5 will make me feel miserable.
Thanks.
@cheapusenet:
I tried flashing with that file. It flashed successfully, but the screen is all smudged. I soft reseted the phone too (using reset+two soft keys) but it keeps displaying that same smudged screen.
Good news is it did something.
Bad new is that it didn't make the mate work.
Please help. I'm dying without the phone.
Thanks and best regards,
Aditya More.
is it possible you can get a picture of what screen its showing? I THINK it happened on mine as well, did you let it sit for 10 or so minutes? if i recall the bootscreen was all corrupted but it started into WM5 just fine.
and regarding wm6, i'd attempt to get the device working before you try and get fancy. is the device cid unlocked? mine was and thats what was causing the issues.
Originally Posted by mamaich
if you can enter bootloader - use "task 28 55aa", this would restore DOC to its original layout.
If you cannot - contact service center.
if you didnt run that exact command, it's probably a good idea.
and you could try reflashing that stock imate rom?
This is all that happens.. I have waited for 5 minutes. I'll wait for 20 minutes now.
i waited for 30 minutes.. no go..
yap it did that EXACT same thing to mine.
reflash it, i think that fixed mine.
if that doesnt work, attempt flashing some custom roms.
is it CID unlocked?
i flashed it twice.. no go..
what's CID unlocked?
CID
Read the Wiki on my sig link
cid unlock allows flashing of roms that don't match your device branding.
i don't remember what brought me back from that, i may have flashed a custom rom with the imate cid settings in it? i don't remember.
i'll post a rom that i think may have helped in a few hours, I have slow upload speed. until then, just keep tinkering.
also, you should only be flashing nk.nbf. not the ms, or radio nbfs.
http://milfweed.info/UNI_AKU3_2_WWE_IVAN_beta_4_extrom_public.rar
try that rom.
hey man.. Flashed the rom with Ranju's ROM of WM6.1.. it worked.. But I can get the phone to be turned on. i mean device turns on but I can't make or receive calls or text. Let me check the thread of that rom. Thanks a ton for your support. Really appreciate it.

[Q] Stuck at bootloader at boot

Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
First thing I would check is if his volume button is stuck for some reason. Second would be to see if it detects a USB connection, then hard spl and new rom from that point. Keep us posted.
Sent from my GT-P1000 using XDA App
chris10230 said:
Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
Click to expand...
Click to collapse
The post above me is correct check and make sure the volume down button is not stuck/Hung in the down position. If it is stuck in the down position like it is being held down at boot then this is the cause of it going straight to bootloader at boot up. If there is no problem with the volume down button then try a hard reset of the HD2. Warning this will reset your friends HD2 tolike it was fresh out the box so any photos, videos, documents, and etc that is not on the SD card they will lose. Also any contacts that are not backed up withan app like Microsoft My Phone will be lost. To do the reset while the HD2 is off bold the volume up and the volume down buttons down and press and bold the power button down. When you see the tri color screen come up release the volume and power buttons and follow the instructions on the screen (hint: you will want to press the vume up button). Now if after the Hard reset your friends HD2 still goes to bootloader at boot up then download and flash the stock ROM for their HD2 you can find it on HTC.com but make sure you varifiy that it is for their HD2 by entering the serial number of their HD2 you can find the serial number look under the battery. To flash the ROM let the HD2 boot up to the bootloader and then connect it to the computer via USB cable and wait for the Serial in the white bar of the boooader screen to change to USB and for your computer to show it recognize the pbone and then run the .exe or RUU wich everone the ROM has.
Never thought of the key being held done will try that first.
Also I won't HSPL'ing as its in warranty and a half HSPL'ed phone is well useless
OK so i feel like a bit of an idiot for this one. Turns out what I call a bootloader and he does is totally different. For me Its the tri-colour screen, for him its the red/orange windows boot screen. So it was all solved by a HR. Great..
Sorry for those who offered the advice but it really was not needed. but solid advice it was, you always can rely on help in here

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