My devices cannot connect to PCs running ActiveSync 4.1. - JAMin, XDA Neo, S200 General

My o2 neo got stucked on the o2 reset screen.After going through this forum i came to know that few others too had this problem, so i went ahead with flashing of rom (RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_ Ship.exe) as suggested. But i am having a problem connecting my o2 with my PC using activesync 4.1 as well as 4.5 as it is required for the process. I tried all the option for connecting it through activesync, but it failed to connect. can somebody please help me with any kind of setting that is needed to rectifying this problem, I have also tried some windows firewall setting but it also failed to connect to my device to my PC. Pls pls pls pls somebody help

Ok, let me see if I understand you problem correctly:
You reset your Neo, and it won't boot past the O2 splash?
This kind of problem usually results from installing a program that runs on startup or changing some vital registry settings.
Have you tried hard resetting your device to solve this? It's simple: press and hold power + comm manager + camera the press reset. You should get a black screen with white text asking you to confirm clearing the device. All data and programs you installed will be lost and the device will return to the state you got it in.
I am not sure why you think you need to change ROM to get rid of this problem (unless it happens often for no operant reason) but if you still want to go through with it (I hope you understand the risks involved) you will have to hard reset your phone first so it fully boots in to windows before you can connect to ActiveSync.

Thanks for replying Levenum,
I have tried to hard reset it but nothing happens, it won't go past the O2 splash screen. I have ever install any program on it, it just happen that one fine day i found that my device was off and when i pressed the power button it got stuck on the o2 screen and remained there.
I have been using this Prophet for past 3 months but i have never ever connected it to my PC for synchronization, could this be the reason for it not getting connected to the PC with activesync. if so what should i do.
Even when it is in the bootloader & i connect it with the usb cable it shows usb written on down left corner of the screen, but activesync says device not connected.
pls help...

Ok, now I know changing ROM is NOT the solution for you!
Now, sorry for the stupid question, but is your device fully charged?
Let it charge for at least 3 - 4 hours then try again - use a wall adapter not USB from PC. (These things get stuck on splash when they do not have enough power to fully boot)
Assuming that is not the issue, since it is a new device I suggest you use your warranty (I assume its under warranty from O2) because your problem might be hardware. If you try messing with the ROM you will only void any warranty you have and then you might wind up with a very expansive paper weight!
Finlay, unless you can get in to windows you can not connect to ActiveSync. There are ways of changing ROM through bootloader, but they are complicated (and I am not familiar with them well enough to help you). Please read the WiKi.
Once again, I think you should send it in for repair as this might be a hardware issue.

Related

help needed on restoring/reinstalling my tmobile mda compact

please help i have the t-mobile mda compact pm200 and i was removing a cracked version on pocket dos v1.09 from the remove list and it said windows wil need to perform a soft rest yes or cancel i clicked yes and my system restarted but now it just get stuck at the t-mobile screen. i have tried doing the manufatures hard reset but no joy i have take out the battery no joy and i can't even access it through my p.c what can i do to get it up and running again i don't care about the data already on there cuz it is all backed up on my sd cad
When you took out your battery, have you been waiting til the backup battery fully drained out? It takes about 30-60 minutes, better leave a few hours. Try this and post your results...
thank for trying but unfrtunatly it had no effect i tried for two hours then reinserrted it and no joy so i waited a further day but still nothing any other ideas tnx
Is it getting into BootLoader? Then you might try Flashing a new ROM!
how would i go about doing that? my computer won't even recognis3e my phone
I had about the same problem:
I was trying to install the Pocket PC Greek language support (free trial version) from the site http://greek.pocket-pc.penreader.co...der_Greek.html. on my MDA Vario Tmobile when it crashed!! It shows just a white screen and does nothing at all!! I soft and hard reseted the device but after restarting it shows the Tmobile screen and after a few seconds a white screen! Actually I am not so sure that the device is hard reseting because it doesn't ask me for a confirmation of the hard reset. When I startup my device it stops on the same white screen.No windows loading, no other commands accepting, not recognized by my desktop.
Did anybody have the same problem before? Does anybody know how can i get my PPC on working condition again
Thanks dagonist.
I hope somebody can help....
See for ROM upgrades on the forum :wink: if u get some images on the mini then it's not dead! It's just stuck at the bootloader mode, meaning that the OS is somehow damaged.. To solve this prob u must plug the mini into the pc (it will be recognised as an unidentified device, don't worry), then download a ROM upgrade set (u will find these on the net or in the xda-dev ftp). Execute the prog, wait 'till it finished and voila! Ur device will come as new If u encounter problem do a simple search in the forum regards rom - bootloader - upgrade and u willl find a lot of infos :wink:
Hope this helps, MocciJ
Thanks MocciJ.....but my desktop pc doesnot "see" my pocket pc at all!!
:? then it isn't yet in bootloader, is just stuck at the beginning of a broken OS! I mean that it tries to load the OS, but then it gets stopped since he read bad ROM (probably deleted in some way since u encountered this prob removing a prog) try to get it in bootloader mode, by pressing together the camera, power and reset buttons.. U will lose all the things in the RAM memory, but in this case u really can't do anything else.. After entering in bootloader, u can easily upgrade it..
MocciJ
Well, I just tried the camera button+power button+reset button....and nothing happens! It reset and comes back to the same white screen...
Any other suggestions??
well, did u tried to make it correctly? I mean: for entering boot loader u havce to press camera + power, and then reset (with camera and power pressed) if u can't still enter the bootloader, then I'm out of ideas, sorry...
MocciJ
I amdoing it write but nothing happens....
In the screen what can u read? If u read serial (it is barely visible) then see if it turn to usb when u connect the cable: if yes, we 're at a very good point...
When it starts up it shows the Tmobile logo and then for a few seconds :
ipl 1.08
spl 1.08
gsm 01.09.10
(something else...)
after a few seconds a white screen without any letters or anything else.
But I cannot see it anywhere on my desktop pc...
:? I can't figure out how you can get it back.. If it displays images and text, then the bootloader is still alive.. It even tells u the correct version of the complete ROM.. but I wonder why it can't access to the bootloader.. u must search in the forum how to reach the bootloader, but I'm sure of the power camera reset combination; when u can read SERIAL or even better USB on the device, u probably have solved most of ur problems, but chances are that u have even bad clusters of ROM, and cannot be restored with an upgrade (it happened to the External Rom of my mini after a bad upgrade)
I suggest to send it to repairs, before doing somewhat wrong, because if there is an original ROM inside they will repair it for sure, free :wink:
MocciJ
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/guaranty repair....
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/warranty repair....
seee i tried all of thoose things but i found the main problem was getting the computer to recoginise the thing and the program i put on was a cracked version ( i know i am a naughty boy) so if i send it off they could cause legal problems couldn't it
it depends on what u are meaning by "not recognised" but I assume that windows dosesn't even try to recognise the device (I mean that there aren't bubbles, notifications, or any other changes on the system) for the cracked software, well if u have installed it right into any RAM folder (not in the storage memory) then u can tell the repairing center that ur unit simply doesn't power on correctly.. :wink:
MocciJ

My SVP M600 phone got stuck at Starting screen

Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...

critical problem in jamin for help please

My friend's jamin when he tried upgrading with smart1 wm6
after the flashing process finished it gives the 3 colors of boot loader
the screen flickers continously with the 3 colors
no way to hard reset the device
and activesync doesn't feel it
I searched all the forum for a problem like this but I didn't find any
any suggestion please, or any help?
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
NetrunnerAT said:
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
Click to expand...
Click to collapse
Please how can i flash with the activesync doesn't notice my device and where's NVID Rom
Ok. I'll search for it but please help how can I flash it to the device which doesn't recognized or felt by PC
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
divxmaniak said:
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
Click to expand...
Click to collapse
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
must use NVID rom. maybe qtek nvid one from here? http://wiki.xda-developers.com/index.php?pagename=Prophet_ROMs
hasanemara said:
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
Click to expand...
Click to collapse
If the problem still there, Try to release the battery for 1-3 hours and put it again to the device, go to the boot loader and pray. Hopefully it could work. Actually, this way worked on my Himalaya and Prophet.
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
ekto said:
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
Click to expand...
Click to collapse
I shall try and tell you the result
error 260 this is the result
i have a slight variation problem like this...
1. i was upgrading my O2 Neo to the latest WM05 & the phone went to bootloader mode & the upgrade started searching for the phone as normal..then some error & it stopped upgrading while the phone was in bootloader mode..
2. at that time,i got an urgent call & had to leave the phone in bootloader mode...
3. when i came back..the phone was dead & now it wont startup at all.. not even in the bootloader mode.
4. Maybe the batteries dead...so i charged it (Over night)..nothing happened in the morning..
5. kept the battery removed for about 5-6hours & still nothing happens..it simply does not startup.
6.I've tried holding the camera button & resetting, but it wont go into bootloader mode.
7. i;ve tried holding the connections button + camera button _ reset but it wont hard reset...
can anyone help me here...
what can i do???
hasanemara said:
error 260 this is the result
Click to expand...
Click to collapse
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
ekto said:
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
Click to expand...
Click to collapse
No I didn't change any and I can connect my o2 xda mini to the same cable
I want to ask few technical question
HOW CAN A SOFTWARE DAMAGE THE DEVICE?
CAN A SOFTWARE FOR EXAMPLE BURNS A PROCESSOR OR SOMETHING LIKE THIS?
If So there will be a big problem with those types of devices
a virus for example can destroy my device's board or processor!!
Yesterday My friend went to an I-mate customer service who tel him that
the board had been destroyed by the bad software !!!!!!!!!
Please Give me technical advice about this problem
and is there a web site for him to buy this board (i-mate jamin)?
I've tried everything... even tried it on my desktop... but my phone just wont turn on now. i've kept the battery removed for more than 8hrs now... i've even charged it for more than 8hrs non-stop..nothing happens..
maybe i should get hold of a charged battery & try it with that battery...?
Any clue how to get my phone started??
got it working !!! PHEW... i used my HP battery which was charged & put it into it..now i've got my bootloader & i'm installing the new OS as we speak... 15% done.... keeping my fingers crossed
done.. got my HP Ipaq battery , which was charged & my new started up in bootloader more.. PHEW !!!
66% done... keeping my fingers crossed
ok, installed...now, one more problem..my touch screen's not working...???
Any idea what to do?
i installed "Prophet_PDAViet_Step1"

Why ActiveSync always disconnects the BA while upgrading to the new ROM.

I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
I have also tried to use ActiveSync to version 3.8 (I found this suggestion from this web site) but bad luck it can't detect my BA device at all. I have also tried to revert back to WM2003SE but still get the same problem. My system is WinXP SP2 & O2 IIs. So Please help I am in the dark right now.
Same problem here...
su2003 said:
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
Click to expand...
Click to collapse
get into boot loader mode,then try
(press record button + power button and reset at same time)
addan said:
get into boot loader mode,then try
(press record button + power button and reset at same time)
Click to expand...
Click to collapse
Have tried that already but still get the same error. I have even reformatted my PC and reinstalled WinXP and ActiveSync 4.5 just in case there are viruses or so but also get no luck.
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Yes, at this time you asked me. Nothing changed.
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Yes.
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Yes. I did it.
More over, if I started BootLoader mode before execute MaUpgradeUt_noID.exe the program get struck while performs device information checking, I have to pull it out from Sync station the program then continue running but without any information (like the existing OS version etc.)
how long did you wait for the program to respond before you find that its stuck ?
Here it takes about 2 min to find the device
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
2. place it to cradle
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
4. start upgrade utility and follow the onscreen instructions
5. perform hard reset (the three options thing)
thats all
Xplode's new cube cab
deleted... off topic
how long did you wait for the program to respond before you find that its stuck ?
It was about 5 min and the program still had no responses. I then have to pull it out and the program continue running but without any information (like I had mentioned it before).
Here it takes about 2 min to find the device
Unfortunately not with mine.
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
Yes. I did it.
2. place it to cradle
Yes. I did it.
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
I have tried it both with and without killing the activesync.
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
su2003 said:
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
Click to expand...
Click to collapse
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
Good luck!
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
First of all, Sorry if I make you and other confused. I have began to unsuccessfully upgrade my device since Friday. So I decided to help myself at first by try to do everything I can do by myself. I have formatted PC HDD and also reinstalled activesync because I thought the utility may conflict with other program on my PC or from Viruses. I have also tried many ways with hard reset and cold reset etc. to upgrade my device but have no luck. That was with very fresh new installed WinXP PC. Unfortunately, I have to use this computer for my job also. So that's why I have to install printer & scanner driver including MS Office, AutoCAD and other necessary program to serve my job . I have falled with upgrading but I do not want to have problem with my job. Hope you understand my essential.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Since I began to upgrading and everytime I have executed the utility I have always wait & wait but I just never look at the clock to see how long I have waited. Xplode has just warned me to take enough time so I started to upgrading but with clock at this time. I have already mentioned that I have successfully upgrade from WM2003SE to the WM6 (previous version) so as a user I have enough experience and know what I am doing.
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
This is just my opinion to let you guy see and understand the problem. That's it.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
I think I have already put a lot of effort about upgradind my device. I have reformatted and reinstalled all necessary programs. It took me out almost half a day to do this. And not only with my PC I have also reinstalled all programs on my device with an old OS version since I have lost them all from hard reset. Other than that I have also tried & tested upgrading the device during the time. The only word I can say that It was not funny to do all of this. It was not really a hard job but it took almost my weekend time.
Good luck!
Yes I do need it barely. Actually I have already felt a little lucky got from all of you that try help me solving the problem. Thanks.
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
April 1 said:
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
Click to expand...
Click to collapse
Thanks for your additional.
I have also tried using different PC to upgrade the OS but got the same result.
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
I am quite sure that the screen has displayed USB but the number is 2.07 not 2.06. I am not sure about the meaning of the number, it could be the version.
I have also brought a new USB-XDA IIs cable yesterday, just in case the cardle was defected but it doesn't work also, I have got the same result.
khanem said:
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
Click to expand...
Click to collapse
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Conclusion:
Bad Hardware(Flash ROM)?
Your Bootloader is toasted or had it's LAST flash of it's lifetime???
We can say that... but hopefully not for your sake.
Because as you have said you've done EVERYTHING that was posted.
and though our Senior's "inputs" didnt worked out the way it SHOULD work.
I cant say it's a waste of time to answer your questions.
But there are no more questions to ASK
and there are no more questions to ANSWER
They're all been said here.
All you have to do is PRAY HARD leave the BA rest for a day...
remove the battery...
think things out, clear your mind... sleep...
then execute Xplode's Walkthrough from Step 1 the next day.
but be sure to have the battery fully charged.
Your BA is not dead and your bootloader is not toast. The only problem you have is probably you are impatient. Go to the Wiki and follow the procedure exactly as it is written. It will work. By the way, if you kill Activesync (ie disable USB connection in activesync connection setting), put your device in bootloader mode and connect your usb cable (in that order), run the upgrade and it will work. Forget about activesync.
su2003 said:
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Click to expand...
Click to collapse
I use xda IIs and the bootloader mode shows ver 2.07, and i dont have any probs installing. I dont think the version 2.07 has got something to do with your problem.
You said that you tried other pc and it doesnt work, and it worked before when you upgraded previously. I think you know enuf about upgrading if you have done it before....
did you have problem with sync connection before? I was just thinking maybe there is something wrong with your BA....like actual hardware problem with the cable connection??
what about firewall? would it affect it - I doubt it cause its not in sync mode.... but at this stage, maybe just try all possibilities to try to get it working.
Good luck
Mhm. I'm not sure I've really followed all the intricacies of this case ... But whatever, here's my two cents for a safe upgrading procecedure:
1) use a cradle, not a USB cable, and make sure the cradle's
power supply is plugged into a wall outlet. It also helps to make
sure the cradle is plugged directly into the PC, not via any kind of
USB hub. No other devices should be connected to that same USB
channel. I suppose temporarily disconnecting other (unneeded) USB
devices from the computer can't hurt, either.
2) I guess "kill ActiveSync" can mean various things ...
however, here's the best way to do it I think: as sofene mentioned,
disable USB connections (what the hell - disable ALL connections) in
ActiveSync settings. Then reboot the PC. No need to look for ActiveSync
processes and kill them manually -- disabling the connections will take
care of that. Rebooting ensures that ActiveSync's driver code is really
unloaded.
3) remove SD card and, for good measure, SIM card from the BA.
4) perhaps soft (or even hard) reset your device
5) put device in Bootloader mode
6) insert device in cradle, start upgrade utility, off you go ...
By the way, ActiveSync has got nothing to do with the ROM upgrade utility, and it should therefore not have been necessary to re-install ActiveSync, etc. You just have to make sure it does not get in the way of the upgrade process. As far as I understand the process, the ROM upgrade should work equally well on a PC that does not even have ActiveSync installed.

Resettin help/issue

Gone through the various help threads on rebooting, resetting etc.. Battery is charged, m/card and sim have been removed..
Phone is at the boot loader stage - reads Upgrade ROM code error - have the USB plugged in and can see the USB writing on the white part of the red,green,blue,white screen but pc refuses to make a connection.. keeps saying activsync not connected or busy..
Have tried rebooting the phone and also the pc, changed cables, changed USB port.. no joy..
Any suggestions appreciated..
not sure what you want...but you have certainly described the situation really well.
i understand that your device is in the bootloader (thats the multi-color screen). i understand that "USB" is written at the bottom of the bootloader screen. i understand that you have removed all the cards.
what i don't understand is what you want help with? why are you trying to establish an activesync connection? activesync will obviously NOT connect if you are in the bootloader because the bootloader isn't the same as windows. windows mobile must be running if you want a full activesync connection.
so what exactly are you looking for? do you want to flash a ROM or radio ROM or some such? are you simply trying to "hard reset" your device? details please!
yea, dont be confused by posts that say 'when connected to active sync, blahblahblah', they dont really mean activesync the program, they simply mean a usb connection. The fact that it says USB on the white part means you can now run your rom flash,.
ok.. what I am trying to do is re-flash the ROM.. I had a flashed ROM on there and I was just going to upgrade it to the latest one (Laurentius26 GoldEdition V3.4 Stock/Spikeā„¢ WWE 23568) and about 20% of the way through it froze and then I get a recovery screen come up.. followed the instructions and started to flash again and the same thing happened.
In both cases it seems as if the USB connection was dropped even though there was nothing else happing on the pc at the time.. now when I try to re-flash, no US connection is being established.
Well I left everything disconnected last night and tried again this morning. We have got a connection now but the re-flash has failed again so I shall just go back to the old ROM.. thanks for you all's input.
probably a bad ROM download. I would try to download again and if that doesn't fix it, let the ROM cooker know that he probably has a bad upload of the ROM.

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