Database Users

universal dead?? HELP red light!!!!

Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!

Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.

i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since

i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe

afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
Click to expand...
Click to collapse
Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"

hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....

I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.

Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.

no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?

Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs

Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs

Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?

JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
Click to expand...
Click to collapse
this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San

nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone

i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical

total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?

ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
Click to expand...
Click to collapse
wouldnt it have worked if it was plugged into the AC then?

Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:

steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
Click to expand...
Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:

Notification LED red.....MDA dead

Help....seems that my Magician is dead....making a long phone call (1 h) after call end, display switch off and Notification led become fix Blue (bluethoot was off) and then i try to hard reset. Led switch off and no results. I try then to put the power supply cable and the led become RED.... !!! (neve seen red.....) pda is not switching on anymore...any details on the reason of this RED light ???....please.....
thanks in advance

Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!

helterskelter said:
Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!
Click to expand...
Click to collapse
Red Led doesn't mean that the battery is not connect with the device. It simply means the cover is not properly intact. Try taking out the battery off the device, put it back in the slot. Place the cover carefully and completely. And then connect the device to AC power supply. It would definitely come *alive*

still dead....grrrr
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....

omino_ribelle said:
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....
Click to expand...
Click to collapse
what I will suggest is, you should get a new battery instead!!

Got the same problem now!
Both my wife and me got a Magician. Hers is dead now - same symptoms.
First guess was dead battery as well. But I exchanged it with mine fully loaded. No difference!
Usually when you plug the powercord into the device orange flashes up and device boots. Here nothing happens.
I'll have some electrician have a look at both. Maybe he can find the fault by comparison. But I don't expect a lucky outcome.

on back side of ur device when u remove the battery cover, u see a small black switch on the right side just next to the battery.
put the device on charge..with cover off---it will show red light contunuously on.
now manually press gently that black switch and see if ur device starts to charge.
if u see a yellow light any point of time doing this u may have to get this little switch repaired or do a temporary work urself by kepping it at place manually bu something.
try and tell

Now it works!
I think we all knew about that little switch. But thanks for your thoughts.
Anyway, hers is running again!
Two days ago I took it fully apart. No obvious fault noticeable. I left it the way it was now to prepare it for shipping. Today my wife asked me I should try it just once again. So I held the battery on the connector and plugged the USB cable and then: it booted!
But the internal battery doesn't seem to recover. It stays at 0% (1h "charging" since then).
I have to correct myself: Even the internal battery is charging (but it takes its time).

my magician is also dead and just the red LED is burning when i put it in the USB! Can anybody help me?

Still ned solution!
Can some one who was having the same problem help?

your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...

z_qz54 said:
your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...
Click to expand...
Click to collapse
i am opening my jam case,bring the switch out and conecting sides of switch by a piece of wire.now a day there no problem with openning the battery case or.. but my WM cant recognize the battery level.it's alway 0%.and even the charger is connected no orange led i can see.but the charger charge the battery and battery works for more than one day!!!!!!!!
any one with the same problem!????
or any one having solution!
REGARDS

I'm gettingn red led light too when charging from wall outlet. Charging from usb is fine. a weird thing is when my battery came down to 50%, imate jam will shut down and won't successfully reboot. some people from this form mentioned it's an indicator that the battery is dying.

Hermes says it's charging when it's not

For the last few weeks, my herm has been randomly displaying the charging icon both in the tray area and s2u2, when it's actually running on battery. i've noticed the battery life has started shrinking a lot, going down to one day and a half tops, on 3g with a new battery. has anyone had this problem? could you please help? i've searched the forums and haven't found anything

Don't think I've seen this problem before. Typically folk will suggest a hard reset. You can try that although I'm not so sure it's a software issue.
I would check that all the battery connector contacts are clean and contacting the battery well. I would also ensure that the USB connector has no bent contacts or any contaminants in it. I suggest these things because it's almost as if the device is detecting falsely that a usb cable is inserted.
Mike

I'm pretty sure it's hardware related, because i've done hard-resets and rom changes, and the same thing happens. but usually it happens when the phone is in stand-by. when i turn it on, it says it's charging for a few seconds, then shows the battery as it should

hostedrage said:
I'm pretty sure it's hardware related, because i've done hard-resets and rom changes, and the same thing happens. but usually it happens when the phone is in stand-by. when i turn it on, it says it's charging for a few seconds, then shows the battery as it should
Click to expand...
Click to collapse
Mmm that though just sounds like a bit of lag.
Mike

so that means it's not actually discharging my battery faster? thank you for your answers, Mike

mine does it too, its just a bug with the hardware i think. usually mine shows charging after i turn the screen back on then after 5 secs or so changes to normal battery indicator.

Hermes battery drains, Hermes won't charge, get brand new battery, still the same :O

Hello,
I'm sure my Hermes is not dead, I'm just having ridicious battery problems.
My battery completely drained out, I saw the screen fade out and kind of "die" as it happened. I then couldn't even charge the Hermes up, so it seems the battery just ran out of juice period. I googled around and it seemed the only way to revive the battery again is doing some complicated wiry thing with alkaline batteries.
But instead of that I just bought a new replacement battery. But it still won't charge! Does this mean my Hermes actually did die? The battery WAS extremely low so I'm certain that it was the battery. The phone can't just die like that.
Thank you so much for your help. N.B. the phone LED won't even give a red light when plugged in without battery in. I hope that's not a bad sign...

Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.

If the red LED doesn't come on when you connect to the power without the battery then your Hermes is dead, good only for parts.... If the LED does light up, connect the battery and see if it turns amber(orangey) that means its charging.
It could be the internal fuse blew. Might be replaceable but could be costly....

Yes, after reading that other people could usually still see a red LED without the battery, I gave up.
Sigh...well at least I got to see my Hermes die...the screen gradually fading away in front of me....sniff.... I will miss it dearly.
- - -
But life moves on and hey hey hey I'm the proud owner of a new Blackstone! I just wasn't ready to upgrade yet...I wanted to wait until a capacitive screened successor to the Touch HD came out...sigh
But I suppose deaths of family and friends don't happen when you're ready for them
Goodbye my Hermes

eyupwolf said:
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
Click to expand...
Click to collapse
Dear eyupwolf, I have similar problems.
Camera just works some times, but after that it can not be initialised again and drains my battery out. So I don't use it anyway (since 99% times tried it didn't work). If I do, I have to reset Hermes many times to set things up.
Can you describe the procedure how you fixed (removed) that problem?
Thank you,
F

battery wont charge
I got the same problems with the Hermes 200. I tired the 3 AAA battries in serial connection but it didn't help.
I even tried to cool the battery for 30 mins in the freezer (an old trick to squeeze the last little bit from the battery) the phone turned on for about 10 seconds but the os never loaded up. the phone shows red when connected to usb without a battery but led turns off when battery is insterted.
I ordered a battery on ebay, but until it arrives does anyone have any other suggestions?
thanks
Scuter
PS. It had Olipro 2.10 spl and recently installed the amazing golden globe v9 rom http://forum.xda-developers.com/showthread.php?t=458456
which is amazing.

HD2 dead?

Hello,
please help me with an advice: since today afternoon, my HD2 (European type) looks dead... I have an Android NAND ROM (with sense, I think from CM7 series, but I don't remember anymore, cause it worked perfectly since a few months). Suddendly, as I wanted to recharge the battery today afternoon, I've observed that the LED indicating the charging is not on! As I've tried to turn it on (wake up), nothing happened, black screen, no LED, no buttons light. I have put out the battery and back in, tried a reset (red small button near the battery), but it simply don't want to turn on! I have checked the charger with another HD2 from a friend and the charger is ok... What can I do about it? I have really no idea what's going on , cause there is no reason for such a behaviour (like bad flashing trial or similar).
Thank you in advance for every help!
Conrad

...nobody?
I want to add that if I connect it with my pc through the usb cable, nothing happens as well... and my pc won't recognize it (no reaction at all)...
Please, nobody else had such problems?

Your friend has hd2? Try their battery, if it works your battery is flat (can't charge when off when magldr installed)
If the other battery doesn't work check battery pins carefully.

Thanks for your reply, samsamuel.
I have already tried to use other battery, but it doesn't change anything. What do you mean with "checking pins"? The battery contacts, on the battery and on phone are looking very good (the phone is only about 7 months old)...

Sometimes one of the three little pegs on the phone that the battery presses against gets bent.
What about your battery in friends phone?
Other than flat battery or bent pins I can't think of anything else except something serious blew on the mainboard.

The battery works well in my friend's phone (has about 48% capacity). I have also tried his battery in my phone, with no success.
How can occure such a major hardware problem, without any reason?

Sorry, no clue. Random hardware failure? Crash causing hang and overheat? Someone messing with it whilst out of the room? Power surge? Got warranty?