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Qtek S200 Active sync not working Drivers needed

Hello all,
I have bought qtek S200 recently and i have spent a lot of man hours trying to get this thing to sync with my desktop computer. it works fine with my laptop however doesn't want to sync with my desktop.
I get an new hardware wizard when i plug my pda into the USB requests for me to point to the drivers because windows was unable to find drivers.. I have gone through troubleshooting steps where disabling firewall / ant virus. Uninstalling active sync reinstalling / downgrading active sync and upgrading no luck. doesn’t matter if i try 3.8 or 4.2 it doesn't want to recognize my device and asks for the drivers.
i have windows xp with service pack 2 installed. so at this point i am wondering if someone has the driver files for it ? or what should be next step, any help would be appreciated.

Don't even try with activesync 3.8. It doesn't support WM5. Use 4.1 or 4.2...
Can't help beyond that...

I tought I had tried everything as well, when I found this utility over at Modaco (apparently included in the latest Dopod ROM).
Install and switch from RNDIS to Serial using the program and voila - worked like a charm for me!
Hope it helps!

After fighting with this device and my system for about 2 weeks. i noticed that my system had become so unstable that it wont' accept any new hardware. I tried installing a new 3COM network card and mostly 3com NIC's dont' require drivers however my system poped a window stating can't find drivers and put the device in system not working properly status.
so then i decided to format my computer and after the format, installed service pack 2 for xp and tried ACTIVE SYNC. without a problem it worked fine.

Syncronize S200

I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...

Did you disable Win XP firewall? You have to disable it or any other firewall that may be installed.
If that solves your problem search MS site for how to authorise ActiveSync for your firewall.

Yes, in fact when I reinstalled windows I didn't install Norton because of the firewall. I have also unactivated windows firewall... but no sincronization occurrs

Maybe you could try another USB Cable? Or try to sync using Bluetooth?

Can't sync my S200 either...
Don't think it's cable because it is brand new :'(

Have you tried to upgrade to the latest activesync right after the installation of windows? (found here)
And perhaps some overactive antivirus programs can bug up syncing too sometimes. Did the installation of new hardware go well after you plug in your device?
When you plug in, did nothing happen or was there a small screen saying it was getting information from the phone? If yes, were you able to setup a connection (guest etc) and after that it didn't want to sync?

Got this issue resolved the fault was some tweaking I did... See, I use fixed IP with my router so I disabled the DHCP client service on services.msc... So activesync could't get the right adress from the prophet... Still don't know how I manage to make that assumption about this problem, but gladly I did
Hope this help other people with similar problem...

Same issue
tonimacaya said:
I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...
Click to expand...
Click to collapse
Did you manage to fix your USB problem?
I need some support with the same problem.
Regards,
h

USB unable to connect; but able to charge

All,
I am currently able to charge my TYTN, but unable to get a USB connection to activesync; any ideas?
I have tried switching off the usb advanced but i doesn't work...
When I soft reset while the USB cable is connected it starts up in bootloader but does not show it is connected via USB.....just nothing but the bootloader startup screen.....
IPL is 1.01 and SPL is 1.04.
My rom is the latest South African....
Ant help would be very nice,
Cheers,
HJ

sounds like a firewall problem. Try disconnection from the internet and disable your firewall. If it connects then, adjust the firewall settings before reconnection to the internet.
I had the same problem with EZ Firewall

Nope, it is not the firewall, it used to work perfectly and it suddenly doesn't...
2 different computers have the exact same problem..any ideas?

I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again

marisa4755 said:
I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again
Click to expand...
Click to collapse
Yeps, tried all of that.....even ahard reset....
But still no succes, now back to syncing via IR....

Just :
START > SETTINGS > CONNECTIONS > USB to PC (then untick this box)
Then try again, worked OK for me!!!

use USB switch program
try install this program in your PPC and after that change activesync via serial instead of RNDIS.
worked on my Unieversal but i do not know yours

i don't think you need this program as it is already available in control panel -> connections -> usb-pc

hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.

pole_vaulter12 said:
hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.
Click to expand...
Click to collapse
The weird thing is that I got it to work on my home WinXP pc with a different cable....
I need to do some more testing...
Cheers,
HJ

Unable to connect
Hi,
I have the same problem. Anyone solve this?

I have a cable that just wont sync, try a different cable maybe.

wpbear said:
I have a cable that just wont sync, try a different cable maybe.
Click to expand...
Click to collapse
I'll do and let you all know!

I tried another cable but that one also recognises my an unknow device.....is it somewhere in my USB drivers?
This pc is Win2k SP3, on my XP SP2 it was working....
Any ideas?

I had a defective cable. It did exactly what you are describing. All other cables worked fine.

8125 Unknown device already have ActiveSync

Good day.
I just got my 8125 pocket pc and I wanted to synch it for the first time, but I've had no luck.
I already installed ActiveSync and no luck at all, I already tried installing the drivers from a specific location for the phone it does not recognize it, I tried numerous things. I tried Active Sync 4.2, 4.5 and 4.5 beta 2. I have copied the driver files from the Active Sync folder to the system 32 driver folder as well, and have uninstalled and reinstalled Active Sync along with the cellphone being hard resetted with the 3 different versions. Now I have tried that with 2 differentes cables which both of them work with other devices perfectly, I also have tried those 3 different versions on 3 different computers.. and no luck.
I have wanted to try to reflash the rom with the newest one from htc's website but can't as I cannot synch it.
Rom version: 2.25.11.1
The rom date says 5/11/06
the extrom is 2.25.11.102
I don't know what else to tell you or give information about, all I know is I want my computer to recognize it so i can unlock it and start using it.
Now I have read on other websites the device can probably be corrupted for the computer not to know what it is, if this is the case how can I be sure before I ask for warranty or so?
Thanks.

Done all, can´t syncronize!!! Help

Hello to everybody!
After all I have to say that this is a fantastic forum for users of Qtek S200 (Prophet). I bought one last week and started to see what I could do. Therefor... I'm a newbie
This is my first thread, hope that some one can help.
After trying to understand the world of Prophet, I first changed the ROM to an official Qtek ROM.
Now I what to sincronize with my PC to transfer photos and put some software and apps in the card. Like I read here, I downloaded the activesync from microsoft site, instaled it and plugged the cable to my pda. Nothing happened. Than I went to activesync connections enabled USB connection and tapped in connect. After a search, the pda was simply not found. Even after turning down de AntiVirus and Firewall, nothing happened.
What happened? I have to do something in the PDA? Couldn't find that info in here.
Thank's in advance for the help
Heurd

Does the LED in the speaker at the top change to orange?
Does the computer react at all? (any sounds etc.)
If not, try putting the device into bootloader: Press and hold the COMM button and then soft reset, and then plug it into your computer and see if anything at all happens.
If nothing happens, the USB cable is damaged. If the computer responds when the device is in bootloader but not when it is in, the ROM may not have the required software installed in it.

Hi,
Yes, the Led turns orange. I can charge the battery with that cable. But i also read that it's possible in some cases to charge but the part to syncronize can be damaged!!!
But what really intregues me is that I used that cable to put the ROM that I have. Supposedly it's a Qtek official ROM, i don't know if you can conclude something with this:
IPL 2.10.0001
SPL 2.20.0001
GSM 02.47.21
OS 2.20.7.29
In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
thanks to l3v5y for the sugestion... I will try and than post here what happened.
does anyone has anymore suggestions... I will try everything to put this at work.

In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
Click to expand...
Click to collapse
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.

l3v5y said:
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.
Click to expand...
Click to collapse
That is surelly not the problem because I installed AS 4.5, restarted the computer more than once, removed that and reinstalled and nothing... I even had put de AS 4.2 to try and see if it worked - nothing.
Now I'm not in my computer... I will try what you suggested when I go home.

I think it may be something to do with the USB cable...

Had that problem a while ago, my solution was to reinstall windows xp and it worked. so backup your pc, format your hard drive and then install the os (windows xp/vista). i guess it was usb-driver related.

REALLY
Unbelieveble...
well, It's easier to try in another pc before formatting mine. I'm not in the mood (too much time to put like I like)
That way I will check and see if my cable and ROM are allright.
Thanks for the tip croco_64
Hope to tomorrow come in here and wright that it's everything ok

Hi there!
Well... I've tried what you proposed. It is probably a problem of the cable. I tried with a cable of a digital camera and finally the computer detected the phone (with mine it only went orange light in the top, but never recognized - despite I changed the ROM with it ). However it gives an error - the instalation is not complete!!! I went to device manager in the PC and there was a yellow (!) in the windows mobile device.
Is it of the cable!? Do the cable have to have specific properties to sync the pda and the pc? The camera cable isn't enough?
yes... I had put activesync 4.5 in the PC!!!
thanks again for the help