Database Users

M500 speaker not working, but phone still rings

Yes how strange. If someone calls me the phone rings, but if pick up the call or i move the volume control up and down i hear nothing. No sound enabled applications make any sound. If i put the wired hands free kit in it still works fine (phone calls and applications). At a gues i'd say the chip powering the internal speaker has died, but then how does the ring get played? Orange said it may be a software problem.
About to clear the memory fully buy taking out the battery for over 10 minutes. Fingers crossed it'll fix it.
Any other ideas, or has anyone else had this problem?
Futurity

I used to have a simlar problem with my Himalaya in that after using the wired hands free there was no sound. This turned out to be the switch in the jack socket not working properly. Plugging and unplugging it a few times it would free it up. But this wouldn't really explain why yours is still ringing.

Hi, That would explain it you know. When the hands free kit is plugged in and the phone rings, the main phone still plays the ring tone, but all other audio goes via the wired hands free kit.
Fantastic, problem solved. Orange are sending me a new one this afternoon anyway, but its good to know its not me going mad.
I do use the wired hands free kit every day though, so something to be careful off!

no sound output from my O2 Xda II mini!
To: futurity and jwhitham
I have had the same problem for a week now and it's driving me up the wall. I have been plugging and unplugging the head phones to no avail. I have been in contact with O2 Technical Support, Asia Pacific Region (where the device was purchased) but all their reset-suggestions have failed thus far. (There is something about a Cab File that I haven't tried yet.) What surprises me is the fact that I have only used this device for 6 months ...I don't want to go back to my old mobile but I love my O2!! and this incident makes me want to cry as there is no O2 support in North America (where I reside)! I feel so alone and lost with my device!!
Any help would be appreciated!

No sound output
Hi Upcityhighroller,
Its a hardware fault so no amount of resetting is evey going to fix it sorry. The socket where the headphones plug is has broken, telling the phone that the headphones are constantly plugged in, even when they are not. the only solution is to fix the headphone socket, or just live with a phone where you will always have to use a headset.
My headphone socket broken within a month of getting the phone, but i think i may have dropped the phone and the headphones lead caught it (i think this may have broken it).
My solution was to exchange the unit with a new one.
I hope this helps?
Neil

sound/speaker issue with O2 Xda II mini
Hey Futurity - thanks for the reply.
Another contributor on this forum had the same problem and suggested tapping the device against my palm. I gave it a try and it worked!! HOWEVER, now my power button isn't working. ARGH!! At the moment, I have the buttons UNLOCKED so it can be turned on by any of the buttons and have it set so it turns itself off after 2 mins of inactivity - but that doesn't solve the problem. I have contacted O2 about this again and although I hope that they would be willing to replace the device for me, I am afraid that it will take an extraordinarily inconvienient amount of time, make me pay the courier fee, and I will be left with no phone to use! I wouldn't be as worry if there was an O2 office here in my city. No matter how I LOVE learning about new gadget/tech toys, It is times like these when I miss my past simple existence with my Nokia 6100 and Moleskin notebook.
From scrolling through this forum, it seems as though many have experienced the sound output problem with the headphone socket. Correct me if I'm wrong but aren't the makers of the Magician suppose to test these things out vigoursly??
Many thanks!

To be honest a lot of these types of problems are only reported after the device has been released due to everyday use. I mean its hard to test all the possible strains that a headset socket would go under. Saying this, a Sony Erricson head set plug would just pop off and would not damage the socket as there are just contacts and no socket.
For me, dropping the phone and the head phone lead being the only thing that stopped it from smashing on the floor put a lot of strain on the socket. I preferred this to the phone being totally broken. Thanksfully my Orange insurance means that i had next day replacement. I phoned before 5pm and got it in the morning the following day.
I think the makes expect everyone to use bluetooth instead of the wired headset, so the socket doesn't need to be so robust. I only use the wired headset because because the voice dial doesn't work through the bluetooth headset and i can't listen to MP3s through it. I still think its a great device and seems to be the must have PDA this Xmas.

Front Speaker with Problems. Can transport to Back speaker??

Hi all.
My Imate Jam have the front speaker with some kind of problem... When using it as Mobile Phone I can speak but I cannot hear the other person because the volume is tooooooooo low. I think it's a hardware problem after some times it felt on the ground.
I understand that the front speak sends the phone sound and the back speaker sends the media (mp3, video, etc) sound... Is this correct?
Lets assume this is correct and my front speaker is broken. Can I send the phone sound (voice) to the back speaker and use it like a "hands-free" phone?
ThankS!

Just press the green phonebutton for 2 à 3 secs and voilà you use the back speaker.
But now for another question: where to find some replacement speaker?
It starts being irrtating that a the people in the room in wich i am calling can hear the whole conversation :x
Someones got a clue? I opened my phone already to clean the speakerconnections according a helpfile form this site, but nothing happened!

THANKS for the tip!! So simple!!! Very thanks.
I couldnt find a replacement... I live in Brazil and doesnt have support for Imate here.
Can you send me link to the post that explains how to open to try to clean mine??

Check this thread:
http://forum.xda-developers.com/viewtopic.php?t=26370&highlight=speaker+nokia
In the lower part one guy claims the speaker is the same as on certain Nokia devices. You should easily be able to find replacement speakers for those Nokia devices (or salvage a defective one from ebay where the speaker is functional).
Hope it helps.

Or buy a cheap BT earpiece. Got one yesterday for just €25 from Vivanco. Till Now it works fine & no big phone in your hands as well
Regards, M

I bought a HS850 BT from Motorola and works fine... But I like having choices... I will try to open it and check the speaker.
Thanks for all the tips!!!

I already tried a nokia 6600 speaker but that one is bigger than the phonespeaker .I think he ment that it fits as the rearspeaker, but Im not sure on that (didn`t pay attention on that, though my rearspeaker is fine).
I think I will go for a stereo bleutooth headset, because Orange thinks that it maybe will cost me over 100€

Whoah! Back up there!
SOrry about the interruption to this thread, but did I read that you can have the phone-call sound seperate to the mp3 output?
I need to have the phonecalls on bluetooth and tomtom instructions from the speaker AT THE SAME TIME.
Does anyone know if this is possible? I tried it on a XDAIIs earlier this year, but failed miserably.

The same problem occurred with a phone I just bought on EBay.
And I just found the solution elsewhere on this Forum.
Remove your SD card and the problem is solved. At least for me it is solved.
I don't know if it will work in your case or not.
Good luck.
Jeff

Just done it today after reading this thread, my I-Mate Jam internal earpiece (only used to hear callers in phone conversations) has been out of action since it went a bit flakey six months ago, been using headset and handsfree ever since! First I didn't want to send it to the UK service depot for fear I'd be without it for months, and then I couldn't find my proof of purchase!
I opened it up about a month ago to find the earpiece speaker had died, but I couldn't find a replacement anywhere. After reading this message though I thought I'd check the speaker in my old Nokia 6600, and lo-and-behold, it was identical!
My Jam is now working again as good as new, and the donor Nokia will hopefully be back on it's feet when the sub-£5 replacement comes from the ebay shop!
Thanks all who've contributed to this post!
Leef3

Dopod 818 pro Speaker Problem

I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you

Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.

I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks

i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem

aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!

dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..

I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.

Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x

I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill

There is nothing to do but exchange it--I was never able to find a work around either. Sorry.

I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!

gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..

this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part

818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal

What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick

I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.

Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer

Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan

sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]

anyone have solutions on this issue? thanks

JASJAR SOUND PROBLEM

Hi,
Am using a Jasjar. One fine morning the phone stopped ringing. No sound from the speakers at all. Though I could hear the other side on recieving or making calls. My voice does not go.
I sent it for repairs to I mate service center in Dubai (am in mumbai), Got back the machine working today.After making 5-6 calls ,the same problem has started again.
Please advice.
thanks ,
AT.

sounds like they didnt fix it, my 5.1 amp has just done similar, well not similar, but similar issue lol, grrrr
amp stopped doing video, sent to yamaha for repairs, got it back !!!AFTER 2 MONTHS WAITING!!! 2 weeks later its doing it again.

Back to Dubai it goes then! This time, try to shout enough so that they actually fix it. :lol:

A quick suggestion: (just in case)
In some cases people have had problems with sound loss from their Universals caused by the headphone jack. The sensor that identifies whether a headphone is plugged in is faulty and cuts out the speaker sound.
You could try putting a headphone jack into the socket and wiggling it, or plugging it in and out a few times. That might fix it.

I've had the same problem too a couple of times. I found that it was something weird with the battery actually. It always seemed to happen when I switched batteries. Everything would work fine except the audio. I could make a call but the other side couldn't hear me. When I would "click" on anything like Start all I would hear is a small popping sound. I found that if I took the battery back out, and then put it back in and made sure it was securely set in place & locked it the sound would work again. Sometimes I would have to do that twice before it would work again. I'm not sure if it really is a battery thing or something else that gets jiggled when I put a new battery in/out but that's what's worked for me. Hope that helps.

No sound from external speaker; Could a ROM update help?

I have read other threads here related to this, with results from "still mute" to "if I remove the stylus a certain way, it works," to soft-resetting every 45 minutes.
After 2 days I'm in the "still mute" category. The phone speaker works, and occasionally I hear the odd pop or blip from the external, but I still have no ring tones, no alarms, no music, no audible notifications at all. This is after two hard resets.
The only thing I haven't tried is updating the ROM. Do you think it's worth a shot, or is this definitely a hardware problem?
I got mine from a seller on ebay, and I've emailed him about the warranty. Assuming the worst, how much might it cost to have this fixed?

same problem here with dead external speaker. if I soft-reset and turn the volume really low, the speaker will play (barely audible). Turning the volume up will kill the speaker until the next reset.
note that a re-flash (upgrade AND downgrade) of the ROM had NO effect on this problem
time to send in the TyTN for repair...

hi just sent mine back for the same fault.......2 weeks wait and could not repair and gave me a new one uk t-mobile

See here for the cause and solution FFR.