Database Users

very strange problem! my PPC only works on cradle!

after trying to upgrade my imate Pocket PC edition, from 2003 to 2003se,
my ppc is starting to act strangely. the symptoms are:
1) it will not power up without attached to cradle, it acts as if there is no battery in the machine at all.
2) when it powers up (when its in cradle) it boots up fine and i can even sync it and even reflash it (although i have to use a small piece of bent pin to press the reset button which is covered by cradle itself)
3) but when i detatch the device from cradle, it just dies and the light wont even flash and format, hard and soft reset would not work.
4) when i plug in the battery seperatly into cradle (second slot)
aux battery indicator on the cradle would not light up.
can any one give me any advise?? :-(((

x2pacx, did your ROM update complete successfully? It sounds like your battery isn't being recognized by the ROM or WM. Try updating the ROM again or try a hard reset.

well.. how do i tell if the battery is not recognized by the battery?
i tried updating to many different roms and hard reset.. :-(
still no luck..
any advise anyone?

02 Xda Hard reset every few seconds and no charge

I have an 02 XDA IIs on 2003 updated to most recent software for 2003 via o2 site etc
Ok so I took my PDA away for a few days over christmas and the batterry ran down, and I had forgot the charger so obviously it wouldnt turn on.
I got home and put it in the charger cradle, and it wanted to do a hard reset, so I went through with that and after a few seconds the screen goes black and it then goes ding and up comes hard reset again.
It does not hard reset at a certain point of setup as if you do the process quicker it will still hard reset say after, 10-20 seconds, usually the same every time I think.
Whilst off the cradle, you cannot even switch it on and no light shows or soft reset does not work.
In the cradle only the above which I described happens...
Any help is much appreciated
Sam England

hi.. seems to be a real trouble... anyway try to re-load the rom on it... use your wm2003 cdrom or dowload from p2p or forum wm2003 on your language, then try to flash the device following on screen infos...
hope this will help,
all the best,
storm

Have you checked your sync port?
Sounds to me like pins 20,21,22 may be damaged in your charger (sync) port, one may be touching the body of the port and causing a short, creating a hard reset. Also this might be the reason why it is not charging. IMHO regards

hi sam england
is your cradle plugged into the wall socket? usb does NOT provide enough energy for the device to 'survive' the reboot. i have this 'problem' almost every time i let i discharge to much.
so plug a good idea is to charge your device with the supplied separate charger.
hope it helps ....
regards ize|man

hardware button problam i think..............
i think that your both hardware buttons softrest and power swich are jam or lock thats why it doesn't work and because of them the phone get hardreset when ever you plugin charger or cradel
if you want any help about hardware of any htc products plz connect me on my e-mail id

if you have a cradle with the battery charger, take out your battery, charge it, and put it back in the unit
It should get through its start up routine

Tytn Won't Charge

I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.

Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike

The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.

Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB

hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..

Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB

Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike

Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB

Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks

Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB

Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers

eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike

mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers

eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike

mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.

Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,

i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.

gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.

Did I brick my Ipaq 614c?

Today in evening my cell phone switched off after the battery died.
I put in the USB charger and once it started to charge I instantly at that moment switched it on, it showed the blue startup screen and vibrated and shut off again (I presume it was not charged enough at that moment to be switched on), I again instantly switched it on as it was charging, it showed the blue screen again, gave a long vibrate and shut off. Since than I have not been able to switch it on at all. It dosent even vibrate or show the blue startup screen at all.
The red led on top is on as it is in charging mode, but it has been like that for past 6 hours, after few hours the red led turns off automatically so I had to unplug and plug it again to turn the charging on again.
I have been pressing the power on button but nothing happens, I even tried doing the hard reset but nothing happens. Except the red charging light it has been dead for past 6-8 hours even after I have been charging it for that long.
What should I do?
And the bad thing is I live in US and got this phone from UK, so I dont think I have any warranty as www.expansys.com mentioned it earlier that this is UK based phone and their is no warranty in US.

I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help (Not likely to get any).
READ THIS:
http://forums11.itrc.hp.com/service...277571&prodTypeId=215348&prodSeriesId=3544506
Just do some research. Google it. Go to the hp site and try to find someone with the same problem.Don't just sit there. You have INTERNATIONAL WARANTY. In the worst scenario you can send the davice to HP in the UK and get replacement unit. If you haven't dropped, spilled on with water or charged with higher voltage(which i think you can't do in the US, as you have 110v circuits.) you can call HP support in your country, bring it there and just ask for replacement.
Don't try to flash it with roms provided on the site - it's not for first time users. Read, research and ask, before destroying your device.

axlastro said:
I'm not sure you can just brick the hp by charging it. Try the following:
1. Remove the battery and plug in the charger. The ipaq works without battery only on external power.If yours doesnt, then the battery isn;t causing the problem.
2. Remove all sim and micro sd cards if you have put any. Leave the ipaq only as it is out of the box.
3. If it doesnt turn on either way, you have to try to restore the rom.
How to do that? Easy.
a) turn the device off. put in the battery and plug in the charger. Then press the record buton (on the right, just under tha jog wheel or whatever it's called)
and while holding it, pres the power on. It should turn on and over the blue screen ypu see "clean boot" Just leave it, take a deep breath and wait. DO NOT TOUCH IT until it boots windows and asks you to tap the screen. IF nothing happens you have anther option - go to the HP site and find the rom update - it's 53mb and it's a little tricky to find. Then turn the device off and run the rom update utility from PC. If this doesn't work, then i sugest you contact HP support online chat and ask for help.
Click to expand...
Click to collapse
When I tried step 1, all LED lights just started blinking, I tried powering it on but nothing happened.
Tried restoring ROM by pressing the buttons you mentioned but nothing happened. No power no clean boot, just switched off.
I downloaded the Rom from HP website and strange thing is to download it I selected the option on HP Website 'Detect my device' and they did detected my Ipaq 614C, but after running the file it goes to the screen 'Please wait shile the device state is verified' and than it fails to recognise my device!
Even when I know everything is firmly attached.

What is the PC you're using. Can you try to plug the usb cable in another slot.Did your ipaq work at the beginning.
Do you have Active Sync 4.5 installed? XP or Vista. XP is recommended. Is the update 53Mb (not the 1 mb one). When having hardware problems, the trick is to alter the variables - use different connectors, cables etc, different settings and so on. This ipaq is cheap for a reason - there are lots of faulty units, but that's why waranty is for - if you have a document for the purchase, you have international waranty. That's it. Before going to HP service center, try all possible options mentioned here again on a different PC with all the software needed - Active Sync 4.5 and usb drivers that may be included in the CD that comes with the ipaq. If the HP website recognises the devie it's almost sure you don't have a brick, as it probably verifies the EBOOT - the most vital part of your device's memory. Try upgrading a few times no matter the error. Restart the pc and so on. My advice - ask for online support or just call HP support. Be insistive but polite. If they say "go to the service center or something like that" just continue asking. Write down your case ID. Use online chat help on the HP site, even though your device is not listed, choose IPAQ 500 or 214 and just enter the SN and PN (on the back, under the battery) and Tell them your device model.

http://forum.xda-developers.com/showthread.php?t=426418&highlight=614c

Probably WAY too late but I've just acquired a sickly 614C which I've nursed to health.....
There seems to be some bizarre issue with the charger in the 614c so that if the battery level falls too low, it requires a mains-connected USB charger rather than just the USB port on a pc/laptop.
If your 614c is the same as mine, the red LED will be pulsing very slightly when connected to the USB port but a solid red when connected to a mains USB charger.
Once the LED turns amber, it can then be connected to the USB port for further charging. It looks like it just needs an extra boost when the battery is completely flat.
HTH!

hi
i had the same problem when i left my phone uncharged for over a week. after reading about the same issues some of us encountered i came up with a simple idea that worked. i just connected the charger to the phone and long pressed the reset button (over a minute) till the red blink dissapeared and slowly the amber one took its place then i left it to charge.

Looping into 'charge' mode

My i9000 has been working fine and I have flashed it countless times but now I can't switch it on using the on button when I don't have it plugged in to a power source!
The behaviour, when no USB is connected is a loop: The moment I put the battery in, it starts up with the "Just about to start charging" egg timer (more a circle/flower icon) - then an empty battery appears for 2 seconds. Then disappears again and the whole process starts again 5 seconds later. The only thing I can do to interrupt this loop without a USB cable is to enter download mode using the 3 button combo - recovery mode combo doesn't work.
I can interrupt it by plugging in a USB cable which seems to act normal (charging) then the phone acts like normal...
Anyone got any ideas?

Since the phone is off I really can't imagine this is a software problem (unless someone knows differently).
I would swap the battery, see if it has gone bad. If not, then it must be a hardware problem either with the battery pickups, the USB connector, the power button or the charging circuitry. Lots of possibilities, but all with the same solution...return for hardware repair
You can try to clean the battery pickups and USB connection with a little acetone on a q-tip, see if that helps, but this sounds like it will have to go back to a service center.

I advise u to change the phone in guarantee as fast as possible, I managed to kill just like this an SGS, a small diode makes the problem and ordinary services don't have this, Network broadcasters (Orange , Voda) changes the whole m.b.
Firsty u can flash a stock 2.1 from samfirmwares.com - (to try repairing and to avoid losing guarantee) )

Thanks guys - will return it to the shop I bought it from when I return to the UK soon.