02 Xda Hard reset every few seconds and no charge - MDA II, XDA II, 2060 General

I have an 02 XDA IIs on 2003 updated to most recent software for 2003 via o2 site etc
Ok so I took my PDA away for a few days over christmas and the batterry ran down, and I had forgot the charger so obviously it wouldnt turn on.
I got home and put it in the charger cradle, and it wanted to do a hard reset, so I went through with that and after a few seconds the screen goes black and it then goes ding and up comes hard reset again.
It does not hard reset at a certain point of setup as if you do the process quicker it will still hard reset say after, 10-20 seconds, usually the same every time I think.
Whilst off the cradle, you cannot even switch it on and no light shows or soft reset does not work.
In the cradle only the above which I described happens...
Any help is much appreciated
Sam England

hi.. seems to be a real trouble... anyway try to re-load the rom on it... use your wm2003 cdrom or dowload from p2p or forum wm2003 on your language, then try to flash the device following on screen infos...
hope this will help,
all the best,
storm

Have you checked your sync port?
Sounds to me like pins 20,21,22 may be damaged in your charger (sync) port, one may be touching the body of the port and causing a short, creating a hard reset. Also this might be the reason why it is not charging. IMHO regards

hi sam england
is your cradle plugged into the wall socket? usb does NOT provide enough energy for the device to 'survive' the reboot. i have this 'problem' almost every time i let i discharge to much.
so plug a good idea is to charge your device with the supplied separate charger.
hope it helps ....
regards ize|man

hardware button problam i think..............
i think that your both hardware buttons softrest and power swich are jam or lock thats why it doesn't work and because of them the phone get hardreset when ever you plugin charger or cradel
if you want any help about hardware of any htc products plz connect me on my e-mail id

if you have a cradle with the battery charger, take out your battery, charge it, and put it back in the unit
It should get through its start up routine

Related

XDA 2 Say Always Charging

http://forum.xda-developers.com/viewtopic.php?t=8348&highlight=always+charging
I have a same problem before. But im update my device rom to 1.72.00 (Imate Rom) (Before my device have a 1.72.00 T-Mobile Rom) that problem is gone until my charge going %15. After that not blinkin Orange light is coming (thats normal for charge is about 10-15% but) also Setting > Power say charging and My XDA think its charging. Im not plug in my device anywhere (Cradle, Power Charge, USB Sync) but its always thing charging and charge is faster dropping to zero.
I dont understand anythig about that. After that i plug in my USB sync in my notebook and recharge it. After my battery full (100%) im unplug the sync cable from my device and nothing change. Its still say charging
After this i decided (i dont know why i think about that. please dont ask ) i plug in USB sync cable and plug out on my PC (Cable still plugged in on my XDA 2) and device gone normal. And unplug sync cable from my device. Orange light is gone and Settings > Power say Battery Mode.
Is there anythig wrong that. I think this is totaly software error bu i dont know.
Thank you for your advice.
My case was different. No matter what I did, the device ALWAYS thought it was in charging mode. I sent it to the repair centre twice and the device gone back to the problem again after a while. They said the connector pin has been in short circuit and so it thought it was charging. They also accused me of damaging it. I asked them why it would be so when I use it normally, the staff said 'Machine is like that, nobody can gurantee'. I was angry and sent several rude mails to O2. Upon some negotiation, they changed a completely brand new model to me and the problem did not happen anymore. I have used this new one for several months in exactly the same way I did with the old one and nothing untoward happen. That proved the old one was not damaged by me!
Sorry for being long-winded and yet could not solve your problem.
Anyone can help?
My device still have a that problem.
Im looking lights now and its some time say charging and some times not.
Please help
Thank you
always charging
i still have same problem :!:
anyone? help?
omg, this is exactly what my problem is. My XDAII always thinks that it is charging even though it is not plugged to the charger nor the usb sync cradle. And the amber LED light is steadily lighted like when you are charging, battery life of the XDA has dramatically gone down, it wont last me 3 hours or so and yet it is still on standby mode. I had reflashed it with the latest ROm available, 2.06WWE i think, and still after that, after the cold reboot, the problem was still there. Anyone has a better solution to that? Im planning on returning my unit for servicing if the problem cant be solved.
i have same problem , help me now
This will be less likely to happen when using usb cable rather than cradle. If you get a magifying glass you may be able to see the short on the pins and possibly nudge it back into position with a very thin sewing needle or similar.
up
i have exactly this problem too (
I´ve the same problem since yesterday with my T-Mobile MDA², it´s Rom Version: 1.72.01GER (6 months in use without problems), Rom Date 03/16/04, Radio 1.17.00, Protocol 1337.28, ExtRom 1.72.170
The yellow light is always on and the batterie runs very fast out of energy (1-2 hours) and it´s always says charging and think it´s connected to AC power...
any fix to this problem?
or what happen now to those who have this problem?
I have this problems too!!! How to fix it?

very strange problem! my PPC only works on cradle!

after trying to upgrade my imate Pocket PC edition, from 2003 to 2003se,
my ppc is starting to act strangely. the symptoms are:
1) it will not power up without attached to cradle, it acts as if there is no battery in the machine at all.
2) when it powers up (when its in cradle) it boots up fine and i can even sync it and even reflash it (although i have to use a small piece of bent pin to press the reset button which is covered by cradle itself)
3) but when i detatch the device from cradle, it just dies and the light wont even flash and format, hard and soft reset would not work.
4) when i plug in the battery seperatly into cradle (second slot)
aux battery indicator on the cradle would not light up.
can any one give me any advise?? :-(((
x2pacx, did your ROM update complete successfully? It sounds like your battery isn't being recognized by the ROM or WM. Try updating the ROM again or try a hard reset.
well.. how do i tell if the battery is not recognized by the battery?
i tried updating to many different roms and hard reset.. :-(
still no luck..
any advise anyone?

very dead exec

Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
towinguk said:
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
Click to expand...
Click to collapse
Problem indeed.... Firstly, I wish I could offer some constructive solutions, but afraid not.... it does sound like a worn battery, and maybe worth trying (or borrowing) another one to flash?
I take it as you refer to it as an 'Exec' that it is the O2 branded one? If it is, from my experience with the O2 technical support, they really don't have a clue. I would assume that they would send an exec straight to HTC for testing. It's a complete last resort, but if you were to tell them that your unit was dead and they were to take it in, they wouldn't be able to solve the problem before they sent it back to HTC. This is of course after you have clarified it's not just a dead battery cell.
Best of luck with the thread and hoping someone a bit more experienced can help.
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery remo....
good luck
Click to expand...
Click to collapse
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
Click to expand...
Click to collapse
thanks for all the help
1 it will not turn or power ,no led no screen
2 battery dose get hot when charging
3 screen has not been dimmed
its back at o2 shop now we will see if they repair it and ill report back !!!!!!!!!
Grilloman said:
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
Click to expand...
Click to collapse
hi thanks for the reply i have had the same on a m600 ,would not charge from usb or car kit but did start with mains charger
i have tryed hard reset but it will not do that either
battery is stuck at 3.7v even after trying to discharge it with a small bulb
thanks
John...
This is something I've had happen in the past.
Try taking the battery out, and put it into a ziplock back, and place it in the freezer for a few hours. I know, I know, it sounds ridiculous. But sometimes, just sometimes, it will reactivate the cells, and you'll be able to charge it after that.
well done o2 uk
well as said before took my phone back to the O2 shop and sent it off to the service centre. The report came back that the main board US .not only did i get a new exec but But a new boxed one and a full set of all original parts !!
i had this problem when i first got my SPV m5000..i took it to the orange shop...(the people where nice) they kept it for few testing and said...
battary was faulty...so they gave me a new battery XD

Tytn Won't Charge

I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.
Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike
The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.
Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB
hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB
Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike
Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB
Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks
Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB
Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers
eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.
Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.

Got a non-working Magician

Hi,
a friend showed me his broken Magician (T-Mobile MDA Compact).
It did not turn on, no led, no nothing...
I plugged in my fully charged battery from my Charmer and connected it to my power supply, same thing.
I tried to enter boot loader (power, camera, reset pin), no reaction.
Any hope for this thing? Is there a sort of even "harder" reset?
Your phone may have 'bent' or broken battery terminas that aren't making contact.
Hi,
sorry I know this doesn't answer your question at all, but I was just wondering if you managed to get your Magician fixed in the end.
My daughter's SPV M500 recently stopped working, pretty much the same symptom, so I was wondering if you were successful in fixing it, and if so, how?
Thanks in advance!
Try this- open the back of the device, undo all the screws, open until you see the circuitboard. on one side (i can't remember which one) check the widest cable that connects to the circuitboard - undo the latch and pull it out, push it back in and close the latch, then try turning it on. that cable keeps coming out in mine.
The widest ribbon, is actually the LCD ribbon.
He would have still heard the introductory 'beep' if the unit was actually working (even if the LCD wasn't connected).
i got the same problem.....
i am surfing on the net of my XDA when it shutdown i thought it was a battery problem so i try to charged it but i've noticed that it didn't opened for a couple of hours of charging. i tried to reset but it didn't work. so i decide to hard reset my phone but again it did'nt work, and now my XDA II mini WM 6.1 is totally dead.... i also tried to flash my phone but the activesync of my phone cant detect my PC, and even rebooting my phone also did'nt work.
i've also noticed the redlight blink on the led for a seconds when i charged and unplug the charger...

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