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Hi everybody,
I have this one problem. After 2 days of usage, my Hermes suddenly went mute. No vibration or screen click can be heard even If I changed it to the loudest. I missed a lot of calls and sms due to this problem. The only way to solve this problem that I employ is by soft-reset my device.
I really hope somebody can help me tracking to root-cause of this problem and in the same time providing or proposing a solution to it.
Kindly help. Regards
morisa
Device: DoPoD 838Pro
did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first
Phone goes mute
I think I'm having that problem too. Just out of the blue it happened. Didn't install anything extra the whole week. But when someone calls it rings, and if it's missed, it doens't play the miss call tone... or any other sound in that case.
darky said:
did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first
Click to expand...
Click to collapse
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa
mmorisa said:
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa
Click to expand...
Click to collapse
Got the same issue here and I don't use speakerphone
my pda´s auto mute so
No sound although speaker icon no in mute
I have the same problem. Out of the blue no sound is heard at all. I tried changing volume but it did not do any thing. Had to shut down (not soft reset) and restart device and it works fine. This happen several times and I can figure out why it does this.
If anyone can help...
Tal
Same here, I'm using a X01HT Softbank variant TYTN flashed with the latest HTC WWE rom and after about like 12 hours of use the device goes mute for some reason, making calls it works perfectly but playing sounds or ringers the speaker does not work. Anyone have any ideas? I'm thinking of maybe re flashing the device since most of my information is on my storage card. I'll see if that fixes the problem :-\.
same problem here....
Same here. Only a reboot fixes it.
I have the same problem but it only happens when using the speaker phone. After the call ends, then there are no more system sounds etc. I then have to soft reset, which pisses me off as I use the speaker phone plenty in the car.
If i dont use the speakerphone, then there is no problem. Kind of strange....
Has anyone got any ideas on how to solve this?
I have same problem. I thought it was software related, but seems that it is caused by the speaker phone. I had the exact same problem with my old IPAQ 6515. It must be a software issue with WM although the 6515 had WM2003SE and the TYTN has WM5 so I do not know. Really annoying though as I use this phone for an alarm and it never goes off because the sound turns off sometime while I am sleeping - Uhggggg!
I also have the problem. Only a Softreset brings the speaker back to live.
my new problem...misery loves company
same here; curiously 2 pages into this thread and there are no real solutions.
I have solved the problem on my TyTN.
The Midlet Manager is the root cause for the Phone Mute issue on my device.
lol I just started getting this issue out of the blue after a couple of months and I didn't install anything :|
yeah nothing but a soft reset brings the sound back
Happens to me too. Strange coincidence - I've just checked my m3100 and it's giving me the silent treatment now. Time for another soft reset
I never use Midlets, so that rules the above theory out for me. However my battery was almost dead. I was using WiFi at the time, which turned itself off when the warning notifications popped up. Maybe when the battery drops below an acceptable level it turns the sound off to save power, but doesn't restore it after charging?
nope it happens to me even if my battery is fully charged
this used to happen on my i-mate PDA2k, and my JasJar (Universal) running both WM5, AKU3.2, 3.3, 3.5 and unfortunately even WM6 :S
Hi All,
After checking and testing the phone. I found out that the only way for me to solve the muting problem is by silencing the notification sound when a new email arrives. Since I have an unlimited EDGE/GPRS, my push mail is working around the clock. Thus, by not having the new email sound notify, the muting problem gone. This is caused by the notification event locking up the sound and not releasing it even after I read the mail. Previously the only way to resolve is by soft-reset but now, no more.
I have no idea whether this work or not for others but you might try and post your solution here.
Regards,
morisa
Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord
i have a mogul that's going on 2+ years of use and is slowly falling apart. the most recent issue is that it seems like the audible ringer is out...incoming calls display on the screen and vibrate if i have it set to vibrate but if set to audible, no sound is made. i thought it used the same speaker as the speaker phone to make the rings but speaker phone still works ok.
soft reset does not bring the ringer back. also, the phone also seems to set itself to silent by itself often. right now, the only way i can tell if a call is coming in is to see the screen light up or set it to vibrate.
should i be looking for a software problem or is this another hardware piece that has gone out?
Try this before you give up
Have you upgraded the ROM lately?.. Not sure if this applies to you but my early attempts resulted in the same situation you are in. I "cured" it by tweaking the software additions so it must have been files that didn't play well together. Try loading a new rom with just basics to test it included or if you haven't done this before, just do a hard reset and see if the sounds work again as you may have added incompatible software. Removing the programs won't work if this is the case, only the hard reset.
hope this helps you...
Hey all--
I've been unsuccessfully trying to troubleshoot this for a week or two to no avail, so I thought I'd reach out.
My phone ringtone no longer plays when I receive phone calls. Volume is up, no DoNotDisturb or silence settings on, and EVERY OTHER SOUND works just fine (e.g. app notifications, music/video, etc). If I go to my ringtone settings and try to select ANY option, NO audio plays for anything. However, I DO hear audio when trying to choose a new notification sound. Just nothing on the ringtone.
I acknowledge it may be due to some app I've installed recently, but I can't seem to trace it back to any one in particular. Next step is a full reset, which I'd prefer not to do... Anyone experienced this?
blynkofaneye said:
Hey all--
I've been unsuccessfully trying to troubleshoot this for a week or two to no avail, so I thought I'd reach out.
My phone ringtone no longer plays when I receive phone calls. Volume is up, no DoNotDisturb or silence settings on, and EVERY OTHER SOUND works just fine (e.g. app notifications, music/video, etc). If I go to my ringtone settings and try to select ANY option, NO audio plays for anything. However, I DO hear audio when trying to choose a new notification sound. Just nothing on the ringtone.
I acknowledge it may be due to some app I've installed recently, but I can't seem to trace it back to any one in particular. Next step is a full reset, which I'd prefer not to do... Anyone experienced this?
Click to expand...
Click to collapse
I've dealt with a few ringtone-related issues in the past, but not a prolonged one like you are describing.
Try this:
1. Clear all recent (open) Apps using the recent Apps button.
2. reboot: turn your phone off, and back on
3. do the Apps drawer>Device Help>Fix>Hardware Test>Speaker Test (even if you hear it, answer " no" and leave it marked as if the hardware test failed, continue to operate your phone full-time with this marked as fail)
4. Go to select your ringtone, tap once on desired ringtone and give it about 3 seconds, then tap a second time on same ringtone and it should play at normal volume. Press ok. ringtone should be working...If not, reboot phone and try #3. speaker test again.
DUDE. I don't really understand how, but that totally worked (first time on step 4, too)! You are a scholar and a gentleman, and I send you many real (and one digital) thanks. ???