Database Users

Phone reset itself! Any idea why?

I have an O2 XDA2. I just took the phone out of my jacket pocket to find that it wanted me to calibrate the screen. It went on to take me through the whole set-up wizard and then I found that all my data and installed programs had been lost
I'm guessing the phone decided it wanted to reset itself!
Does anyone have any idea why this might have happened so I can avoid it happening again?
The phone had plenty of battery power (approx 80%). It had plenty of space space (approx 28MB). I hadn't recently installed any software although I did uninstall Pocket Money on the weekend. I also created an IMAP email account then but I've had no problem with the phone since then until now.
Any ideas? Thanks very much

would prob be a good idear if you stated the rom version you are using

Sorry, It's 1.60.00 WWE
I have never upgraded it as I haven't the first idea how or what the implications are.

the latest officail rom is 1.72
if you get that from their site you will not get warrenty issues
when i used 1.66 i had lockups from time to time
after i got 1.72
i havent had any issues

I don't really feel comfortable upgrading it as I haven't the first idea what to do.
How do you normally reset a device? Is it something I could have done by accident?

there is a little hole in the buttom of it in the right corner if you press that using something thin like the stylus while you press the on button
then it hardreset
but there is software which let you do it as well
the upgrade is really pretty simpel

Thanks very much. I know the reset button, I use that every now and again. There's no way I could have pressed it and the on switch by accident given tha the phone was in an otherwise empty jacket pocket.
Oh well, I guess my phone just had enough of life. I'll look into upgrading the ROM when I feel a bit more adventurous

Fabulous...My phone has again decided to reset itself out of the blue.
I have no idea why it does this but it's a pain in the rear. Has anyone seen this before? Does anyone know if there's anything I can do to prevent it? (other than upgrading to the Universal when it comes out!!)

And it's happened again...seems to happen approximately once a month.
Has this spontaneous hard reset issue not happened to anyone else?

I suffered this audacious curse only to find that by removing my 1gig sd card remedied the problem.
I'm wondering if the sd card draws too much power/resources or whether I have a dodgy sd card.
Either way, without it I'm flying. I pop it in when I need to use my TomTom and as it's on charge in the car cradle it doesnt matter about resource usage etc.
So, try removing your sd card and see what goes

SD cards seem to be causing all sorts of problems. I kept getting the eternal spinning timer when copy, paste or deleting files, if the card was inserted. Did a soft reset today to be met with the calibration screen as from a hard reset. Such fun isnt it. :roll:

Hi Guys
Thanks very much for your comments. Unfortunately it isn't the cause as I have had my SD slot empty for a while now (my SD card is in my new car radio/MP3 player )
I'm starting to think that after 15 months my XDA2 has decided that it's had enough of the world. My colleague told me that it's seeking revenge as it's heard me salivate over its younger sister (the Universal).
As you say having the phone hard reset itself is a whole lot of fun!

I have the Sprite Back Up programe so all is not lost - it creates an exe file on the SD card that you locate and select thus restoring everything just how it was before it was lost

one can also just have activesync do an inc backup at each sync
and if the device hardresets one can connect as guest and restore the backup from ones normal profile

The nice thing about the Sprite software is that you can restore when you're out and about unlike the active sync method which means you need your pc close by

sudden camera blues!

i have done a search and read thru some threads with similar problems, but not exactly the same.
i have the O2 xda trion with the dopod rom and have had the device since feb 07 without any significant problems up until a few days ago.
all of a sudden the camera would not capture, ie save anywhere, and then is not saving to the 2 gb sd card i have been using since day 1.it inconsistently is not saving to either site, card or internal. (i do not have the "network" choice) i use the camera just about every day and take photos for work and remove the micro sd card and place it in the sd-adapter in my pc to instantly copy and print....this has been working very well until recently.
i have tried most all of the suggestions from the threads incl., card out while device on a few times, soft reset, installed cool camera and it does not copy to the card, hitting the icon for sd card, reducing from super fine to fine on the settings, so i am left with a hard reset which i dread doing, almost an excuse to get a new device AND installing an sd card formatting/cleaning? program ??. as i am not a real techie and dont know how to do registry changes and have the patience of a spastic paranoid schizophrenic, i wonder if someone can direct to a program that might resolve this issue as i do believe it now has to do with the card itself.
other poss suggestions are encouraged, AND i did do the search and spent quite a bit of time before opening a new thread.
thanks in advance!
djsell

[email protected] said:
i have done a search and read thru some threads with similar problems, but not exactly the same.
i have the O2 xda trion with the dopod rom and have had the device since feb 07 without any significant problems up until a few days ago.
all of a sudden the camera would not capture, ie save anywhere, and then is not saving to the 2 gb sd card i have been using since day 1.it inconsistently is not saving to either site, card or internal. (i do not have the "network" choice) i use the camera just about every day and take photos for work and remove the micro sd card and place it in the sd-adapter in my pc to instantly copy and print....this has been working very well until recently.
i have tried most all of the suggestions from the threads incl., card out while device on a few times, soft reset, installed cool camera and it does not copy to the card, hitting the icon for sd card, reducing from super fine to fine on the settings, so i am left with a hard reset which i dread doing, almost an excuse to get a new device AND installing an sd card formatting/cleaning? program ??. as i am not a real techie and dont know how to do registry changes and have the patience of a spastic paranoid schizophrenic, i wonder if someone can direct to a program that might resolve this issue as i do believe it now has to do with the card itself.
other poss suggestions are encouraged, AND i did do the search and spent quite a bit of time before opening a new thread.
thanks in advance!
djsell
Click to expand...
Click to collapse
Sounds like one of those infuriatingly difficult problems to solve where in the end a hard reset is the only option left. Still, some routine questions just in case:
1
Installed any new software recently?
2
Are you running low on main memory? - cleaned out the PIE history and temp files recently?
3
Does it save pictures at low resolution?
4
No other applications are running when you use the camera?
5
Other applications, word say, save and read ok to SD Card?
6
You do of course have full backup software installed so a hard reset is no problem???
Mike

WOW!, mike,
thats great stuff .....as if i had an appt with my trioniatrist, i feel i owe you money, but......i'm in between patients of my own but i do think you've made some excellent diagnoses and it certainly may work and will get back with you as soon as i can address those issues 1 x 1 !
thanks...djsell

[email protected] said:
WOW!, mike,
thats great stuff .....as if i had an appt with my trioniatrist, i feel i owe you money, but......i'm in between patients of my own but i do think you've made some excellent diagnoses and it certainly may work and will get back with you as soon as i can address those issues 1 x 1 !
thanks...djsell
Click to expand...
Click to collapse
LOL perhaps more of a trionologist, haven't reached the heady heights of trioniatristry yet . The above are just thoughts really, based on a speculative guess that it might be a memory issue - not so much on your SD card but on the device itself. I have noticed it likes to keep quite a chunk of memory free in order to run and process data. However, as I said above, tracking down a solution might not be worth endless ours of trying and testing. I would not be without my periodic full backups - even if I hit problems, often I won't bother looking for a solution other than just restoring the latest backup.
Mike

hello mike,
i was able to figure out my problem after i cleaned out memory from about 3 mb to 10 mb and still the problem, so i realized that after using both the inherent camera and the cool camera (which i do like better at the moment) and both did not save to the sd card and i finally got a message that there was no path to the sd card and checked to see i had made a sep. file on the card months ago called "my pictures" but it was not a subfolder under "my documents", so i created a subfolder in my documents and the path was opened.
why it worked before i dont know, but so far so good!!
thanks again and maybe people with similar problems can try this mode of therapy!
i do hope to upgrade to an "omni", imate ultimate 7150, or the kaiser in the future so we'll see if they are with stable cameras!
by the way just had a few mcewans ales for the 1st time and quite tasty!!
djsell

Agh! Good news though.
Next time someone asks, checking the file path will be on the diagnosis checklist.
Glad you enjoyed the McEwens, but don't let Hermes drive you to alcohol!!
Cheers
Mike

Guys, I THINK I solved the SD card issue...!

Guys,
Don't flame me... I haven't fully tested my theory, but so far it's working well!
As you know, MANY of us have issues with the card not being recognized sometimes; the device hangs; the camera doesn't capture images, etc.
Well, today I was trying to take some pictures facing downwards (of a leak in my car door), and I would just get a black image almost every single time.
I would then do a test and snap a picture of my garage, and it worked.
Back to the door, it didn't work.
Etc.
I wasn't sure if there wasn't enough lighting or what.
HOWEVER.....
I then realized that everytime the unit was pointing down, THAT is when it didn't work!
I examined where the contacts are on the card (top), and sure enough, it MAY be that by the force of gravity, one or two contacts are losing contact.
So I tested my theory.
I stuck my thumbnail (the REAL one, not a mini image ) under the card, and pressed it up.
EVERY single picture worked PERFECTLY.
No freezing! No black! No issues!
So, I took a small peice of paper, and slid it under the card, like a shim. (It was actually a piece of an envelope, so it's a big thicker.
Gentlemen... Since I put that paper underneath the card, my 8525 has worked flawlessly.
I just took 20 pictures, stored on the SD card, and not one issue!
And this is a 2GB Sandisk, by the way.
I will do more tests, but I am really feeling confident that this may solve some of our problems.
(I hope this is not a "welcome to last week" thread! I have seen LOTS of threads regarding the camera, freezes, and SD issue.. but I never read anything about solving problems with a piece of paper!)
Thoughts???

Hi Michael_514,
While I appreciate your efforts here, the one thing that seems to have solved ALL of my SD Card issues was upgrading to WM6. Nothing to do with gravity nor Elfen registry edits ... just a new OS.
While I think your tack, dealing with gravity and the directional orientation of the device is interesting, I think the heart of the problem exists in the drivers for the SD Cards, which were corrected (or at least ameliorateed) in the newer OS builds.
All the same, I am interested in your final results, so please continue this post.
All the best,
-pvs

Don't forget guys, maybe you are both right! We should not assume that everyone has the same problem - though the symptoms may be the same. Actually, when reading the many posts on this issue, I AM convinced there is in some cases a poor contacts issue that will afect the camera and other software/files on the SD card. I am also convinced there is in other cases a driver/software issue that may well be improved with WM6.
Always be cautious, yet open minded about claims from folks to have solved an issue. It may be for some but not all, and a different solution may exist for others.
Mike

Point taken, Mike. Thanks for that!

Just tried it. I will keep you informed tomorrow.

Thanks for the responses, PVS & Mike.
Mike -- Love your 'have an open mind' role! I guess that's why they call you a Moderator!
I would agree with Mike... both answers could be correct.
I am convinced that 90% of our Hermes woes ARE SD Card related.
I feel that because I had these units for 7 straight days, in use almost all day, with not one crash or hang...
..and then on day seven, I did a SD Card copy/paste, to switch cards with my dad's unit, and from that day on, freeze.. freeze.. freeze... Sometimes the unit is great for three days, sometimes, 3 reboots in one hour are required....
...Same thing happened when I reinstalled the firmware....
...that I just 'knew' that the freezes and hangs were DEFINITELY related to my swapping of the cards. Especially since I installed no weird apps.
Dirty contacts; bad connection; bad card controllers; I KNEW that my woes were not 'OS-related', 'sbd Pocket-plus-related', nor firmware related... Especially since I did three reinstalls of the firmware.
PVS - I totally agree with you. Perhaps WM6 has some better error checking, or a better algorythm for handing missing bits over the card bus.
I know a little about how computers and electronics handle this. It's why you can make a scratch in a CD, and it still plays. Check bits / error correcting / over-sampling / etc. etc.
I agree that a more advanced OS, like WM6, can better "handle" missing bits.
..but I am trying to get to the root of the problem.
I just went to the bathroom and took about 30 photos while sitting there . ALL 30 worked! No black photos. No "New SD Card Inserted" message. No freezing. 30 on 30. I am thrilled so far!
After spending three weeks racking my brains out, dealing with the problems, I am starting to truly feel like I may be on the right track.
Let's keep our minds open... Let's remember how many 8525 issues do point to the cards. Let's keep in mind that half the people love their Sandisks, and half the people love their Kingstons.
A new OS may solve people's problems, as could a piece of paper jammed in there to make the contacts tighter.
I spent $720 on two of these units, and let me tell you.. I MISS MY 8125!
I am as eager to solve this as anyone. I use this machine for business. It's not just a hobby for me.
Maybe we are on the right track...!
Let's see what others say...!
I will keep everyone posted.
I do have to laugh at my make-shift solution, though! There is something funny about staring at my unit, with a little piece of envelope visible under the SD card. Talk about a low-tech solution to a high-tech problem!
M

Michael_514, I love your theory. I hope it's that easy a solution for some of us if not all.
It seems from reports that Sandisk cards have this problem more often?
If owners could report their card's thickness using a micrometer, this might help confirm if an electrical contact issue is more likely?
My Corsair 1Gb card is 0.70mm thick, just behind the electrical contacts.
I've had issues with the card not being detected both with WM5 and now WM6. One time was fixed by wiping the contacts clean, but other times ejecting & reinserting the card make no difference. I've ignored the problem and many hours later the card would be visible again.
When I read your post, I straight away folded up some paper and pushed it in above the card, on the same side as the contacts - the memory card was still accessable within the phone, so I'm thinking my issue isn't a physical one.
Next time the card vanishes from explorer, I'll insert some paper to shim it towards the contacts and see if it helps.
Has anyone pulled apart their phone? I'm wondering if perhaps there's some type of pressure applied to the back of the card forcing it to contact electrically? Maybe if this is a mechanical device it is getting stuck?
My old phone's SD card slot broke when I dropped it once and it no longer ejected cards normally, but still worked perfectly.
Cheers! Oggy.

Hi there!
I just wanted to confirm where I put the paper.
I put it UNDER the card, effectively 'pushing the contacts up'.
That is where I stuck my thumbnail when I could not take a successful picture of my car door.
When I said to myself, "Why do all photos of the sky work, but not photos of the ground??", that is when I realized that I wanted to "push it up".
And in terms of the:
This firmware vs. that firmware...
Kingston vs. Sandisk...
WM5 vs. WM6...
Made in Taiwan vs. Japan...
Those are NOT the answers.
Too many people in too many threads have proven that.
I am not saying my method is correct... I will need a week of testing... But I know people DID have problems with WM6. People DID have problems with Kingston. People DID have problems with 512MB.
I started another Kingston vs. Sandisk thread, and reading those responses has shown me that it ain't the answer.
And as Ogier says, "I've had issues with the card not being detected both with WM5 and now WM6."
So, that also isn't the answer.
Let's all keep our fingers crossed, because I HATE rebooting this unit!
But to confirm, I put the paper underneath to 'force up' the contacts....!

@ Michael_514
Just another thought. There is also a difference between photos of the sky and photos pointing down and that is the light level. I know you are testing the idea about the contacts and angle of the phone, but to confirm it's nothing to do with the light level sensor/software you might need to test by taking high light level pics (pointing downward at a lamp say), just to rule out any light level sensor issue. I have noticed that the camera seems to incrementally adjust light level but in general it will be at a different setting pointing up as opposed to down.
As I say just a thought and something to rule out or in.
Mike

I don't know if this is disappointing but I have tested this method during the weekend and it does not work. I have definitely inserted the shim under the card so to push the contacts up. After some time my card is partially lost meaning some programs will not run. This morning I'm in the office and I have replaced the shim to sit just under the contacts and not under the entire card. I will keep you posted although I don't trust it will work.

SD troubles
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch

drooch said:
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch
Click to expand...
Click to collapse
Not much to suggest other than open up again - double check connections and hard reset if it still does not work.
Mike

ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch

drooch said:
ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch
Click to expand...
Click to collapse
Maybe you said, but does the card work ok on a PC card reader? Just wondering if the card formatting is corrupted?
Mike

Again, after rechecking this method, putting two pieces of paper just under the contacts area of the card I still get the "once every 6 hours" normal card failure. I just remove the card, wait 5 seconds and insert it again. That's it for me.

Hi All!
Two interesting discoveries..!
First of all, so far, so good.
I did not have to reboot my once since Friday. Today is Monday, and not one single freeze. Normally, I like to reboot every few days just to 'clean it up', but I am going to leave it until it freezes.
Friday evening, Saturday, Sunday, this morning...
Not one system hang.
However, I did take a few pictures that came out black. That's the bad news.
I have not looked at other threads yet, but as Mike alluded to, above, there IS something wrong with the light sensor.
Remember how I said I had problems photographing my leaky car door, but then other pics were fine?
Well, yesterday my father said to me that he took a few pictures of items in his showroom, and some items would NOT be able to be photographed!!! He said that he has some gift items with SPARKLES, and he could successfully capture photos of items without sparkles, but when she shot the sparkly items, he saw black.
Then I thought about the pictures I was taking, the pictures WERE of dripping water from my car door.
I think that a unit that hangs, or an SD card that's not recognized, MAY be a totally separate issue than black pictures.
But that still doesn't explain how I was able to take all sorts of photos when my thumbnail pressed on the SD card.
In any case, like I said, I have been extremely successful with 'no black' pictures this weekend, and have not rebooted my device since Friday. This is a miracle for me.
I just removed and inserted a clean shim.
If I could get another three days without a reboot, I will be jumping for joy!

My unit just hung!
I had disconnected the unit from the Activesync USB cable.
Went upstairs.
Came back to find the unit on (Backlight on) and the unit was very hot, with the battery being sucked down 1/2.
I had set an Alarm for 1:00pm, and it's now 2:10pm. It started playing a second or two of the Alarm sound just now. And that was it. Very hot to the touch.
But I am happy that this is my first re-boot since Friday.
These hangs/black photos/hot battery drains may all be different issues, but I am still definitely leaving my shim inside the card. No reboot since Friday is a big improvement for this unit!

Good day
I recently upgraded my TyTn from WM5 to WM6. Since upgrade 1GB and 2GB Apacer micro SD's that worked fine are not recognised by the phone.
Am I missing any setting in WM6? Can someone please help as I need to access info on the cards ASAP.
Thank you

Just got my new PQ1 2G card and replaced my old 2G Sandisk. My first impression is speed - much better with the PQ1. Also the general feeling is that it fails less or not at all. I have to work with it for the next 72 hours to give you my statistics comparing it to the Sandisk.
I'll keep you posted.

NO. This feels the same as my old Sandisk 2G memory. Every 4-5 hours my SD card stops responding. Mind you in the PQ1 case I can still see the card with my Explorer and even see the directory structure and the files. They just can't run. The messege I get is the progrmam is not found.

Micro Drive LOCKED!! No Access! Help request!

Hi all.
Got a problem I hope you all get help me with. It's not directly my problem as my device is OK. My cousin's Ameo has a fault/problem with his Micro Drive.
I have hard reset his WM5 based Ameo but cannot format the hard drive (MD). I've even flashed the WM6 T-Mob005 ROM to it (doesn't need unlocking before flashing). That all went to plan, but still cannot format the MD. The types of error messages I get are:
1) Unable to access Micro drive...there has been a sharing violation
2) Ensure the Micro drive is not in use...
And many other messages relating to the same thing...the MD is somehow locked and will not allow anything to be deleted from it or written to it. It's similar I suppose to a SD card being manually locked by the little slide button on it.
Anyway I've tried Flash Format, Ontrack Easy Recovery and several other 3rd party apps including SKTools and Pocket Mechanic Pro...all have the same problem but display different messages which mean the same thing...cannot access the MD..or exclusive access denied..please ensure the drive is not in use etc etc...I've tried through various apps to shut down any running processes that relate to any activity on the MD, but as the device was hard reset and flashed with a new ROM, there can be no apps running from the MD as none have been installed to it.
Finally of some importance I believe; It takes along time to delete even the smallest file from the Micro Drive even though a message pops up that access is denied..it deletes it nonetheless. However on resetting the device..all is back on the MD as if nothing had ever been deleted!
Also tried Recover MD and Format MD from the built-in app and tried formatting using the Resco Explorer version. Oh yeah tried various PC tools to format the MD via WM5torage, but to no avail.
I think the MD is screwed (physically), God knows this device of my cousins has been dropped numerous times. LoL, but seriously, if it's not due to misuse, then it can potentially happen to any one of us who have the spinning mechanical MD, hence my determination to resolve it before it happens to me or anyone else.
Anybody here knowledgeable in the area of Micro Drives or even hard drives to shed some light on this problem?
Thanks for any feedback.

More developments!
Another interesting point is that the Micro Drive folder is dated 1/1/98.....under Resco Explorer. Go figure!??!
Still at a loss. Meanwhile Olipro's Athena Unlocker worked a treat from beginning to end and it now has the Dopod U1000 WM6 ROM...so it's fully unlocked...yet the MD issue remains..hmmmmm.

if the microdrive is anything like a hard drive, with spining platters, it wouldnt last very long for day to day use, ive heard of hard drives getting goosed very easily, with a slight knock. I know the ameo is ment to have a fail safe if you drop it. but if yove tried everything you say I would have to guess it was f*ck*d.
I read your post again, I assume the on board software is the same as doing a hard reset with formating the drive!
when you run wm5torage I assume you can see the drive, if youve tried to delete files I assume you can access the drive. Just cant format.
I had the opposite 2 nights ago copying 2 films 1 copyed the other one went through the motion but never got copyed.
a program for the pc that helped me a couple of times was called Swisknife, its like partition magic only free.
I cant think of anything else, ive been out of computers to long now.
Can you copy files from the drive!

Oh well...the journey continues..
johnwalk said:
if the microdrive is anything like a hard drive, with spinning platters, it wouldn't last very long for day to day use, I've heard of hard drives getting goosed very easily, with a slight knock. I know the ameo is meant to have a fail safe if you drop it. but if you've tried everything you say I would have to guess it was f*ck*d.
I read your post again, I assume the on board software is the same as doing a hard reset with formating the drive!
when you run wm5torage I assume you can see the drive, if you've tried to delete files I assume you can access the drive. Just cant format.
I had the opposite 2 nights ago copying 2 films 1 copied the other one went through the motion but never got copied.
a program for the pc that helped me a couple of times was called Swissknife, its like partition magic only free.
I cant think of anything else, ive been out of computers to long now.
Can you copy files from the drive!
Click to expand...
Click to collapse
Hi johnwalk & thanks for your reply.
All of your assumptions were correct. I can even copy from the MD but not copy to it and it's very slow indeed.
I tried the swissknife app but none of the versions would start up on my PC..hmmm somethings a miss with my PC me thinks.
I managed to delete 'ALL' the files of the MD through WM5torage, but a soft reset of the device puts it all back again. Here I've included a screen-shot of some the crap I saw for the first time today (look at the dates of the files!??! Weird ah?), but it's all gone again now and returned to the normal looking files that I'm trying to get rid of.
Don't worry, I have no expectations, but do appreciate the help you've given me.
Cheers

if you can see the microdrive in windows try and run a program called killdisk on it if you dont care about the data that is on there and after that try and format it. killdisk will write all zero's to the drive killing any data on it. You could also try running scandisk and making it check every sector and try to repair bad sectors if it finds any.

c0mput0r said:
if you can see the microdrive in windows try and run a program called killdisk on it if you dont care about the data that is on there and after that try and format it. killdisk will write all zero's to the drive killing any data on it. You could also try running scandisk and making it check every sector and try to repair bad sectors if it finds any.
Click to expand...
Click to collapse
that won't work. and can't.
what I suggest doing is holding the volume slider down and pushing in the reset hole, first perform the device reset, then the microdrive reset.
if that does nothing, go into bootloader and use mtty to issue the following commands;
task 28 55aa
task 28 55aa abcd
task 28 abcd
task 8
see if that gets you anywhere

c0mput0r said:
if you can see the microdrive in windows try and run a program called killdisk on it if you dont care about the data that is on there and after that try and format it. killdisk will write all zero's to the drive killing any data on it. You could also try running scandisk and making it check every sector and try to repair bad sectors if it finds any.
Click to expand...
Click to collapse
Thanks for the help mate, but no software can write to the darn MD.

Olipro said:
that won't work. and can't.
what I suggest doing is holding the volume slider down and pushing in the reset hole, first perform the device reset, then the microdrive reset.
if that does nothing, go into bootloader and use mtty to issue the following commands;
task 28 55aa
task 28 55aa abcd
task 28 abcd
task 8
see if that gets you anywhere
Click to expand...
Click to collapse
Much appreciate the help Olipro...didn't wanna bother you for a few.....
Nonetheless, it didn't work in formatting the hard drive, only the device.
I swear the things possessed.
The message I get all to frequently after trying to format it is: The Microdrive cannot be formatted, there has been a sharing violation. The Microdrive may be in use.

The picture of your screen shot is what I've had several times on mini sd cards. I can't remember how it happened. im sure it was copying files. of course I could just take out the card. which is of no help here. the first time it happened I was convinced it was the magnet.

mackaby007,
Looking at you screenshot, i can say that ive seen this on my own advantage. I wasn't trying to add/remove any files, just browse the drive. I remember it was bloody slow, too. It wad taking a good minute to show the folder tree every time I browsed to a new folder. Im not sure what caused it, but thankfully, a soft-reset solved the problem.
I know that's not much help to you, but thought it may be a story worth sharing. Hope you get it sorted

Thanks for all your feedback guys, I appreciate it.
Unfortunately, nothing I have tried so far has even come close to working. Well I've got until Saturday to fix it, then my cousin will take it back fixed or otherwise.
Suppose he'll have to invest in a 4GB miniSDHC card until this MD issue can be resolved. Still got to call Hitachi as they have some tools on their website that might help restore the MD.
I'll keep you informed of any developments. Hopefully this is not a common occurrence on Athenas.
Does anyone know if the 8GB miniSDHC cards are available yet? I can only find the 4gig ones.

Same Issue, Same device
Yeh, I've had the same error message but I fortunately had a program on the device that will format the MD. The error message occured when attempting this so I reset the device and went back to the same program and selected the "Restore MicroDrive" function which rebooted the PDA then asked if I want to format the storage card. Tapped "Yes" and all was well.
I have had quite a few problems with this device as I know of at least 20 people who use it and have had either the same problem or similar. For example sometimes, for no reason, all the critical data on the MD becomes corrupt and shows just the "Voices" folder from TomTom6 with "collected.ini" and an obviously corrupted file with a weird filename. Sometimes a few soft resets and fully turning off and on will bring it to a point where simply creating a new folder will bring back all lost folders.
Go figure...hope this post helps.
MasterASSET

AHH NO! 2nd memory card gone

Ok, so when i first got the TD2 i bought a 16gb mem with it, but about 2 weeks in, it just wiped my memory card and made it useless, trying it on the computer, on the phone, even in a camera brought nothing up. I was hoping it was the memory card faulty. So i bought a new 16gb and it's gone and done it again. Just randomly, whilst using coreplayer to watch some blue, my phone froze. so i did a soft reset and now my mem card has disappeared. all my apps saved it it have gone, all my pics...just everything
what the hell is going on?
I use spb shell, luckily that was saved to my phone so i stil have it, but half the apps on it don't work now

I installed Advanced Config 3.3 and turned on SD-card powermanagement... shortly after that I lost one 8GB sandisk card ... Diamond2 could not see it anymore. My PC could not see it anymore.... Maybe it was the Advanced Config setting that somehow broke it or maybe it was coincidence?? ****ty thing is I didn't make a backup so lost a lot of nice pictures on it...

If you use activesync, you would need to configure WM device center to NOT replace items on the device. Switch that to replace items on desktop.
If its not that, then maybe shell is the culprit. Or advanced config.

tomtommy306 said:
If you use activesync, you would need to configure WM device center to NOT replace items on the device. Switch that to replace items on desktop.
If its not that, then maybe shell is the culprit. Or advanced config.
Click to expand...
Click to collapse
Nope, it's not just deleted data. In my case the SD-card is really broken. I cannot open it in any device anymore.

I had this problem with my Xperia twice, and I'm far from convinced that the TD2 is any more stable.
I haven't tracked down what is causing it, but I have never had any problems with SD cards in all my years with PalmOS or Symbian devices. I think it is just a 'feature' of Windows Mobile because the system is unstable and prone to crashes which corrupt the cards.

Mr Anderson said:
I had this problem with my Xperia twice, and I'm far from convinced that the TD2 is any more stable.
I haven't tracked down what is causing it, but I have never had any problems with SD cards in all my years with PalmOS or Symbian devices. I think it is just a 'feature' of Windows Mobile because the system is unstable and prone to crashes which corrupt the cards.
Click to expand...
Click to collapse
Well corruption can usually be repared by a format or something like that but in my case the card isn't even recognized by the system anymore, it just won't show up.'

this has happened to me too. twice!

OffTopic
Mr Anderson said:
I think it is just a 'feature' of Windows Mobile because the system is unstable and prone to crashes which corrupt the cards.
Click to expand...
Click to collapse
Really? Talk about 'give a dog a bad name'. If you knew a little more you'd soon realise it has zip zero and sweet buggerall to do with WM, which is stable, flexible and reliable, though the UI is admittedly rather dated, and everything to do with HTC's implementation.
/OffTopic

Blizze said:
Nope, it's not just deleted data. In my case the SD-card is really broken. I cannot open it in any device anymore.
Click to expand...
Click to collapse
Yep twice with me as well
once with normal TF3D and once with SPB shell
Just totally broken my card...tried using 2 usb readers and 2 computers with it...nothing
tried putting it into an sd card converter and putting into 2 cameras...nothing
Be warned people!
Back up your stuff! TD2 looks like it enjoys corrupting micro sd cards and making you pay for more
perhaps HTC has a contract with Sandisk or something
Keeps sandisk bringing in profits in this troubled time of recession

AFW said:
If you knew a little more you'd soon realise it has zip zero and sweet buggerall to do with WM, which is stable, flexible and reliable, though the UI is admittedly rather dated, and everything to do with HTC's implementation.
Click to expand...
Click to collapse
Our opinions differ it seems, but unless someone finds the actual cause we will never know the truth.
My apologies for not knowing much - I am trying to learn WM after many years on other platforms. All I have to go on is my personal experiences with 4 WM devices (all originating from HTC), and those experiences are not great. WM has a bad name in my eyes, from direct personal experience. Maybe I am maligning it falsely if the true cause of the problems I experience lies elsewhere...I am willing to have an open mind.
I am several £££ out of pocket, having lost 2 16GB cards to these devices - a problem I have only ever suffered with HTC/WM. Given that HTC is the leading manufacturer of WM devices it does not reflect well on either them or the OS platform they are working with that they cannot create stable bug-free systems.

Are these genuine memory sticks?
I work in repairs and I have had a number of HTC devices along with others too that have had this issue.
It turned out that on average, 7/10 devices had fake memory sticks from reputable vendors who were duped.
1/10 were corrupt memory cards just from use/standard wear and tear or just corrupt out of factory.
and the last 1/10 was a faulty memory card reader on the device -

I had an original SANDISK 8GB micro-SD card in it. I now have a 6GB in it which still is OK for now... But backups will be made. I am going to get me another 8GB card and possible trade in the broken one (warranty)... these things should not brake this soon.. the card was 3 weeks old!! If the second one also breaks than maybe it's a D2 problem??
edit: I have to notice that it broke down I did turn on the SD-card powermanagement save option from Advanced Config.... maybe that's the cause??

I've had my 16gb card in the phone since April 15th when I got my unit...not one issue touch wood so touch its the phone ... if anything, it might be your specific unit but I would still bet on the card itself
As an example, I got a 32GB USB stick from Kingston - so not exactly a small make
Within a week, I lost 31.8GB and was left with 2mb.
Data has gone and is not retrievable. Kingston have now tested and diagnoised the memory is corrupt and unfixable so they are replacing it.
So it can happen

An advice: Whenever you do a operation such as backup or something, do not charge your phone!! That really hurt your SD card....

cedarlake888 said:
An advice: Whenever you do a operation such as backup or something, do not charge your phone!! That really hurt your SD card....
Click to expand...
Click to collapse
what do you mean? Like no charge when on activesync? I can't see
why that would hurt the card.

Did you guys format your mem cards before using them?

I have a stack of SanDisk MicroSD cards (256mb, 1gb, 2gb, 4gb hc, 8gb hc and 16Gb hc). My 16Gb and 4GB cards both had faults (the 16gb one wouldn't format and the 4gb one just didn't work and wasn't even recognised as being in my phone or card reader).
SanDisk have a 5 year warranty, so I registered all of my cards on their website, reported the fault and had them replaced. The whole process took about 4 weeks, but they sent me brand new 16gb and 4gb cards.
Sometimes flash media just fails...

maybe you all should get transcend.. they give you lifetime warranty...

Yep, but I lost my reciept ... and I need that to trade in.. But yesterday a bought a new one... maybe I use the new reciept to trade in the old.. cards are the same size en look the same.. so i'll probably get away with that.

Me too - lost the 8 GB card in my TD2 last week, it's completely unreadable now, can't be formatted, etc. Never happened to me before. Hope this isn't s.th. serious with the TD2...