I have an O2 XDA2. I just took the phone out of my jacket pocket to find that it wanted me to calibrate the screen. It went on to take me through the whole set-up wizard and then I found that all my data and installed programs had been lost
I'm guessing the phone decided it wanted to reset itself!
Does anyone have any idea why this might have happened so I can avoid it happening again?
The phone had plenty of battery power (approx 80%). It had plenty of space space (approx 28MB). I hadn't recently installed any software although I did uninstall Pocket Money on the weekend. I also created an IMAP email account then but I've had no problem with the phone since then until now.
Any ideas? Thanks very much
would prob be a good idear if you stated the rom version you are using
Sorry, It's 1.60.00 WWE
I have never upgraded it as I haven't the first idea how or what the implications are.
the latest officail rom is 1.72
if you get that from their site you will not get warrenty issues
when i used 1.66 i had lockups from time to time
after i got 1.72
i havent had any issues
I don't really feel comfortable upgrading it as I haven't the first idea what to do.
How do you normally reset a device? Is it something I could have done by accident?
there is a little hole in the buttom of it in the right corner if you press that using something thin like the stylus while you press the on button
then it hardreset
but there is software which let you do it as well
the upgrade is really pretty simpel
Thanks very much. I know the reset button, I use that every now and again. There's no way I could have pressed it and the on switch by accident given tha the phone was in an otherwise empty jacket pocket.
Oh well, I guess my phone just had enough of life. I'll look into upgrading the ROM when I feel a bit more adventurous
Fabulous...My phone has again decided to reset itself out of the blue.
I have no idea why it does this but it's a pain in the rear. Has anyone seen this before? Does anyone know if there's anything I can do to prevent it? (other than upgrading to the Universal when it comes out!!)
And it's happened again...seems to happen approximately once a month.
Has this spontaneous hard reset issue not happened to anyone else?
I suffered this audacious curse only to find that by removing my 1gig sd card remedied the problem.
I'm wondering if the sd card draws too much power/resources or whether I have a dodgy sd card.
Either way, without it I'm flying. I pop it in when I need to use my TomTom and as it's on charge in the car cradle it doesnt matter about resource usage etc.
So, try removing your sd card and see what goes
SD cards seem to be causing all sorts of problems. I kept getting the eternal spinning timer when copy, paste or deleting files, if the card was inserted. Did a soft reset today to be met with the calibration screen as from a hard reset. Such fun isnt it. :roll:
Hi Guys
Thanks very much for your comments. Unfortunately it isn't the cause as I have had my SD slot empty for a while now (my SD card is in my new car radio/MP3 player )
I'm starting to think that after 15 months my XDA2 has decided that it's had enough of the world. My colleague told me that it's seeking revenge as it's heard me salivate over its younger sister (the Universal).
As you say having the phone hard reset itself is a whole lot of fun!
I have the Sprite Back Up programe so all is not lost - it creates an exe file on the SD card that you locate and select thus restoring everything just how it was before it was lost
one can also just have activesync do an inc backup at each sync
and if the device hardresets one can connect as guest and restore the backup from ones normal profile
The nice thing about the Sprite software is that you can restore when you're out and about unlike the active sync method which means you need your pc close by
Related
Hi all
In the last 10 days I had 3 random hard reset's on my qtek 2020.
Rom Version is 1.72.00WWE ,upgrade was done a couple of months ago.
The last reset happened today, and on the other 2 the behavior was the same, phone was just sitting, tried to use it, main screen came up...wouldnt respond to anything, tapping on the screen or pressing any buttons, just plain old stuck on the main screen. Tried a soft reset, image just get's all confused, could still see the today screen, backlight would go off and wouldnt move anywhere, tried soft reset again, wouldnt do anything.
Just knowing what was gonna happen....took batery out, put it back in...and that's it, everything is gone again. since my last forced hard reset no other software was installed besides the basic one's.
What should I do to troubleshoot / solve this? any tought's?
Thanks for any advice you may have.
found this:
The current build of XDA II ROM contains a bug that can cause a hard-reset when a program reads data from a storage card. Due to the bug in ROM, accessing storage cards may cause complete data loss on XDA2 compatible devices. More often it happens with programs that access a storage card in a timer (like Spb Pocket Plus). There are no known solutions for this problem so we have had to disable the showing storage cards indicators on XDA II. We'll enable this feature when HTC fixes this bug in their ROM.
http://www.mtekk.com.au/browse/page1020.html
could it be related? today when it happened i had it sitting on my desk playing mp3 from the storage card with the media player....
http://forum.xda-developers.com/vie...ghlight=&sid=b692b29b60bba481367f5cf419898b16
looks related..
thanks a lot, i did a search for qtek...not spv that's why i didnt find it.
either way...im going back to the store and try for a replacement...or an upgrade to the 9090....
thanks :?
I 'm now using 2 gb of memory. When i turn off my screen for a moment and trun on the screen. There is nothing comming up. I have to reset my hermes. Pls advise..what 's wrong ? Before i used 1 gb of memory, i never seen this problem.One thing i use calendar plus on the today screen.
After selling my Wizard to get the Hermes, I have discovered that the Hermes is a VERY unstable device.
I have experienced (and still do sometimes) what you are experiencing. From what I can see, this is normal for this device. If this continues, I'll have to sell this and get something else. The other day my device did this and I called it from my house phone to see if it would even ring, and it did not. I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
jcute, i was having this problem for a bit, but my issue only occured when it was on the charger and i temporarily shut off the screen, it would then not turn on and would have to softreset every time
i noticed this problem occuring after installing some software including weather software (cant recall exactly which) and skype, not sure which one was the main problem but wasnt using either hence their uninstall and correcting of the problem
good luck, try removing some recently installd software and seeing if the problem persists and perhaps try removing the microsd card and running ur phone without it for a bit to see if the problem is the card
time for rom upgrade ?
thanks for info. I tried to unplug micro sd 2 gb and press power button again ..it 's work !!after that i plugin micro sd again but some icon 's missing at the today screen. Ex. resco today icon , psshutdown, photo contact.....So the question is that i have to do this everytime when screen 's off???
After upgrading to AKU 3.3 and installing my programs only to the main memory, I've noticed far fewer lockups as opposed to before when I ran many programs such as Pocket Player or GPRS monitor from my 2gb sandisk.
I guess the moral of the story is, try not to install programs that access your memory card while your phone is in sleep mode.
DonnieZ said:
I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
Click to expand...
Click to collapse
I would not get a Hermes if I wanted it to be a phone primarily. IMHO most of these devices XDAs, are primarily PDAs with a phone tacked on.
Just a humble observation
Mike
my problem is when i scroll or drag the side bar too fast (inside memory card),the device will hang and need to soft reset.
can anybody solve this problem??
Goto www.softwinter.com and try out storage tools. I've found that a regular repair and defrag help the load times from the storage card tremendously. Also, someone mentioned above that reformating your storage card with fat32 helps and I too can confirm that. Let us know if that helps or not.
Lance
one more thing, when i reset my hermes, it hangs at the welcome screen. I always get this problem.
I need you guys help real bad. Went to go use my phone when I noticed there was a gap between icons on the bottom tray of the phone. I tapped the space there to see if it was something there with no icon, but nothing happened. I figured I'd soft reset to see if that icon would go away. Now my phone has been soft reseting itself over and over and over for the past half hour. I can't get into my phone now. It loads the T-Mobile screen, loads the Windows Mobile screen then shuts down and repeats the process. Please tell me there is something I can do to fix this. I need my phone.
If it matters, I had installed some software prior to this, but nothing seemed out of the ordinary. Thanks in advance.
Try removing your SD card if you have one installed then soft resetting. If not then I really have no advice & wish you luck!
As mrbelvedere stated removing the memory card(if you have one) might fix it. If not you might have to reflash your ROM. You can d this by going to Bootlader mode (Hold CAMERA button and reset with stylus.) and flashing like normal from there.
Haven't gotten a chance to try either of your suggestions yet (I'm still at work and left my phone home) ut if I have to reflash my ROM, what exactly does that entail? I'm pretty novice when it comes to things like this so if I do like stated above, is it a pretty straight foward self explainitory process? And am I correct in assuming that if I hard reset, I lose everything and start completely fresh?
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
FatBoyExtraordinaire said:
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
Click to expand...
Click to collapse
First off, I would get a data cable for your phone, and then get the latest version of ActiveSync. This way, you can transfer files easily, plus, you can backup all your data/contacts. Plus, if/when you want to flash to a better rom, it's easier this way. You are going to want to reformat your flash card. Just for the time being back up all files on your computer, and flash it that way. Doing a hard reset isn't difficult or bad, but you will lose all data stored on your phone. It just basically reinstalls the original operating system, so it will be like you turned it on for the first time. Do you know how to do a hard reset? After this is all said and done, I would start looking into flashing to a different rom. The one that comes stock on our phones SUCKS.
Yeah, I definitely will be looking into a data cable now. Ironically, I was just looking at docking stations with the cable attached right before my phone went down. As for the latest version of AS, do you mean for the PC or the phone? I figured I should clear the storage card as well, since nothing will be linked to it anymore. The only thing I'm really mad about is losing my contacts, but hopefully spb backup will fix that. I do know how to hard reset, was reading up on it all night. I'm going to do that, see if all goes well, if it does, I'm going to buy that docking station then probably ask you about flashing! Thanks again for the help.
Sorry to post again, but I have yet another question. My friend has this ( http://www.circuitcity.com/ssm/Mad-...oid/199058/catOid/0/rpem/ccd/productDetail.do ) and no longer uses it. It looks like the ports are the same as my Wing. Could I use that as a active sync cable?
Nevermind, I'm an idiot. Was looking for a HDMI cord in my junk wire box under the bed and, low and behold, what do I find? Not 1, not 2, but 3 usb sync cables! I'm such an idiot! I hard reset, lose everything and now I find the cables. Oh well, you live and you learn. Besides, I can start fresh and get into this flashing business.
Hi guys i wasnt quite sure where to put this thread but finnaly decided this forum was fine. I am sorta a newbie but have been reading loads. I think this website is awesome and i will probably donate!! Anyways i have been having a problem with my phone . It is a T mobile MDA Vario Uk IPL 1.06 and SPL 1.06 and WM5, OS 5.1.70 (if that matters)it died, i went to the tmobile shop they sent it to thier place but it came back unfixed. Anyway to make a long story short i turned out to be the charger but now a week back i have got it up and running again!! But when it freezes as it does everynow and then i have no choice but to take the battery out. When i turn it back on the date and time has gone back to November 2005! It does not do this when i turn it off by holding down the power switch. It also loses some tasks i have made . But wierdly not all the tasks. For example i had 4 tasks i took the battery out , when i restarted it the date went back to 2005 and only 1 task remained!. Is there some other way to put it of that i dont know about when it is frozen? Or am i just doomed to keep changing the date!
Thnak you very much for your replies and your time in advance.
Are you trying to soft reset the phone first? Are you trying to turn the phone all the way off? Removing the battery should be a last resort approach.
Here's the deal...
You can stave off a lot of these kind of memory/freezing problems in the future by loading some kind of RAM indicator (QuickMenu has a built-in one, can manage running programs, and gives you a Windows desktop-style start menu for programs instead of the dumb folder avalanche) to let you know you have too many programs running, and you need to do a soft reset every once in a while, or at least hibernate it periodically (you can do this from QuickMenu), just to jog it clean. It would also be wise for you to load a temporary file cleaner to clear out your temp files every once in a while...you'd be shocked how much crap piles up under the OS when you're not looking.
Lastly, since you might end up really losing some important data, I'd recommend getting DotFred's PIM backup tool and loading it on an SD card in your phone, and configure it to back up your phone regularly (like once a day at 2 am, for example). As long as the phone's left on, it'll do that for you, and if your phone really craps the bed, at least you'll have your contacts, meetings, and other info safe and sound.
Also, in the future, please add the info on your phone to your sig, so you don't have to repeat yourself 8,000 times, and you might want to try more descriptive titles for your topics than "Hey," unless you like being ignored...
Thank you Myrddin Wyllt but what did you mean by hibernating it ? do you mean just pushing the on/off button quickly so the screen goes of? oh yeah and thank you for all the advice on this forum i shal procede to do that now! Thnak you again
Yep i have done that now
upgrade your OS to at least WM6.
When I got my phone it had WM5 on it, and it used to lock up or spontaneously soft reset at least once a day, even though I soft reset it regularly. Since I upgraded to WM6 I no longer have these lockup problems.
thank you i was thinking about upgrading but wasnt sure! About the battery thing i just found out about the little hole on the side. I think this solves the problem . But about upgrading will it make my phone slower or take up precious memory or something? And the big question which one?? Also some apps i would like to have require .net framework 2.0. I tried installing it on my phone on the storage card , i had about 50mb free but it still said there is not enough space and told me to clear up space and start again! will upgrading my rom also solve this problem? Is WM6 just like WM5 what are the differences i am a beit of a newbie here! You might have to treat me like a child on this one!
Also i was wondering out of the 47.4mb internal memory of the MDA Vario how much is used by the system and how much crap have i got on? Also if i use "clear storage" then will it also get rid of programs i have installed on my memory card and i have unlocked my phone. Will it re-lock it and return the old crappy t-mobile themes?? (i have spb moble shell atm)
Thank you in advance!
Hi everyone,
I bought my HTC Touch HD in April 2009 and I didn't customize the phone in any way. I only installed some backupping software and TomTom.
Anyway, the phone tends to freeze a lot. Sometimes it works fine for a week straight and then it just starts freezing. What happens is that the screen stops responding, as well as all buttons. The only way to fix that is by removing the back case and press the Reset button or by removing the battery. The freezes got worse over the last days. After a reset the phone sometimes already freezes before I can even enter my SIM card password.
It started freezing last year, but it seems to be getting worse now. I already tried a hard (full) reset, but that didn't solve the problem. Anyway, I found this after I removed the battery today: see attachment.
One of the 3 copper terminals is bent down, so it might not touch the battery. It looks like this might cause my problems. I tried bending it back carefully, but no success yet. Does anyone have an idea what I can do? Is it actually possible that a bend terminal can cause freezes?
Hoppah
i started having a similar problem yesterday, it gets worse if when I access the storage card and just locks up.
can anyone offer advise
The storage cards have been known to dramatically reduce the stability of these phones... I think I am at that stage (again) too...
My procedure, that's worked before, is:
- remove storage card from phone, put it in a adapter / USB/Flash port and connect to a Windows PC.
- Back-up required files to PC
- Open "My Computer" and right click on the removable drive (containing your SD), choose "Format"
- Make sure you select FAT file system over NTFS if offered the choice.
- Reinstate backed up files and try back in your phone.
Be careful when teasing that battery terminal, on different phones I've tried to re-allign the little brass terminals and snapped it from the tiny solder joint inside the case, despite it still being attached to the case... First I knew was the phone went from charging poorly, to not even powering up....