Related
I've just got back from work having lef my XDA II on O2 at home, and the thing won't turn on!
When I plut it into the charger, a faint red light comes on (where the green signal indicator usually is), However after a few minutes charging it should deffinitely turn on, yet it still does not.
Does anyone have a clue whats going on??
If the main battery and backup battery run out, shouldnt sticking it in the cradle charge it?
Any help much appreciated
Try removing the main battery for a while then try again.
I've had a few of such experience. It won't turn on. Even charging it from the power main, soft reset, take out main battery for a minute or half...
The only way to wake it up is to HARD RESET.
Strangely, I thought somehow the battery ran dry, but after one hard reset I noticed the main battery was at normal level, backup battery 100%. How frustrating. It happened a few times already.
8) I also found this problem. I use Spritebackup and schedule to backup everday at midnight. So, I can restore after have to do hard reset
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Rayan said:
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Click to expand...
Click to collapse
I had the problems when I was on 1.60.00WWE. Since the very last hard reset (device not responsive to soft reset after a flight in February), I changed it to Sin's Merged ROM version 2 (WM2003SE). I wouldn't say it's better than ever, as I noticed the device is slower but it has been ok ...
I just joined the list because of this issue.
I have ROM Ver 1.72.00WWE and Radio Version 1.17.00.
I only upgraded both ROM and Radio in the past fortnight. It's only since the upgrade that I've had the problem of not being able to 'wake' the XDA and having to do a 'ahrd' reset. I have also another issue regarding the GPRS connection but I'll write a separate email on that.
Seamie
XDA II Problems
Its nice to know other people have the same problems.....
I have had similar problems and either just remove the battery or do a soft reboot. As I travel a lot, I can't get to my desktop to back up. So I use a 1GIG SD card. But I have'nt lost any data yet.
One annoying problem I had was the damn thing kept switching on every time I picked it up or put in the hard case, or even just laid it down. It seems to have disappeared now. Has anyone else had the same problem? :roll:
so its fate!
check in this morning and mine is doing nothing, nada, zip
hmm soft reset nothing check the threads and this ones at the top!
used all day yesterday sitting on the charger overnight and bingo its dead...
Same problem
Have had intermittent problems with being able to turn on. Took battery out for a while and when it decides to work it automatically has performed a hard reset. Use daily for receiving jobs, recording serial numbers using BT scanner and then e-mailing. As well as being my phone and GPS. Have started taking my laptop with me just so I can restore data on the run.
What a pain!
XDA Problems
From the replies given it appears that the problem lie swith the battery. Has anyone raised this with the supplier? I was thinking of getting a spare one, but they are a bit pricey.
I honestly don't think it's the battery that's at fault. This is because I didn't have any problem with my XDA II until I upgraded the ROM and Radio recently. Secondly, it happens irrespective of whether the battery is fully charged, half charged ... whatever. IMHO, it's whatever was done in the upgrade!
When I got mine back from repair the battery was totally drained as well as the back up battery. would do nada, not switch on, nothing whatever I did.
A few minutes on the charger was not enough. You have to leave it in for about 14 hours once it's in that state for it to become live again.
Don't ask me why, but it needed at least 14hrs on that mains charger !
I too suffer this problem .... only since upgrading too.
Will try the Spritebackup method
guys i have a similar problem. my power button has broken and i turn on the device with the record button (i have remapped the buttons). Yesterday i turnd it on and the screen freezed on the today screen . I performed a soft reset, the screen went blank and it never turned on. Now the device is dead, soft reset won't work, it doesn't seem to charge (no light when i put it on the cradle) and i cannot perform a hard reset because i do not have a working power on/off button.
Is there anything i can do to turn it on?
Before the experts arrive, you could try removing your battery and simcard and leaving them out for a good 15 minutes they try again.
I broke the power on button off my last xda, my hubby soldered it back on
I've had the same problem since 10 days now. First time (friday), the phone just reset itself (hard reset) without reason... 4 times within 2 hours. When I came home i reloaded it for 12 hours and restored a backup. It worked fine from saterday until wednesday.
Then on wednesday it reset (hard reset) itself almost 10 times. Thats the first time i noticed a red light when I tried to recharge. The red light dissapeared after a couple of minutes and the phone would switch on again ... in hard reset mode. Again I left it charging a whole night and restored the backup the next morning. It worked fine again until ... yesterday (monday)... I dropped it (stupid me). It went completely dead. Even when recharging for 2 hours the light was still red. A new fully charged battery (my first thought) did not help a bit.
This morning I opened it up (its about 18 months old, so no more waranty) and i found nothing. When i closed it up... it did a hard reset !!! I changed nothing inside (I even found a little piece of metal afterworths that must have fallen out!). I suspect it was the fact that i removed the battery AND the SIM-card for more than 30min that did the trick. My phone is not SIM-locked (illegal in Belgium to sell sim-locked phones, good thing, but they are a lot more expensive here too). A brand new battery did not help.
Problem is ... when I send it in for repairs, it will be gone for about 4 weeks ! And the best they can do is give me a Sony Ericsson P900. I appreciate their effort, but carkit wont work, no GPS, etc... so i would rather try to solve the problem myself. I'll contact the repair center today and see what they suggest. I'll keep you posted
Cissen, how did you get on? Have you found an answer to your problem yet?
Edit: Mine crashed again yesterday and it showed the battery as being empty although I had fully charged it the day before.... so, I have now ordered a new battery.
They are pretty pricey for branded ones but I found this site yesterday so have ordered one from there - only 20 pounds including delivery so not wasted too much if they're crap
http://britishpound.ecyan.com/batteries-chargers/batteries---mobile-phones-and-pda---o2.shtml
I've got this problem too, when I first got it, it turned for about three seconds then turned off, so I thought it was a dead battery. but when I put the battery in there is no charging light, I have tried 2 different batteries that work fine in my other xda IIi. If I take the battery out and place in the charger a red light comes on.
Ei guys. this is a bit different from your experience. Anyone experienced by just changing battery it went hard reset? or just by changing sim card on the phone, removing the battery just for a second the phone went hard reset although I did checked the backup battery which is in 100%. Anyone?
I have a jasjar recently and had problems turning off at 50 percent. It was working fine as long as power odesnt drop below 50 %. Then I bought a desktop charger (made in china) and started charging from there. That's when all this weird problems started.
When I put the fully charged battery inside sometimes it doesn't power on by pressing the power ubtton so I have to reset it to turn on. Sometimes it doesn't turn on with reset so I have to go to bootloader then reset just to turn it on. Sometimes it just won't turn on! If it does turn on sometimes the screen is white! When it does boot properly and go on standby. The lights blink but it won't wake up so I have to reset it. Sometimes while using it, the screen would just turn garbled white.
This don't happen all the time, Im actually typing this post using my jasjar and even if I charge the battery using the phone, it exhibits the same problems once in awhile.
SOLUTION FOUND!!! READ THE LAST THREAD
Any ideas? Could the battery be doing this or is my jasjar messed up? Please help!
I downgraded to wm 5 Helmi ROM and seems to work for now. I was using Helmi's wm6 so I don't know if that attributed to that. Will update.
Still didn't help.. Any ideas? Is my jasjar dying? Please help!
Battery issues
Here and elsewhere are postings which make it apparent that some after-market batteries don't work well with the Jasjar. Some electronic devices are relatively fussy about voltage and amperage levels, and some off-brand batteries are fairly wide of the mark in those regards. Not necessarily on the low side, either.
The problem is not limited just to computers. I had an electronic remote reading thermometer whose display went nuts; the manufacturer asked whether I was using EverReady or Duracell batteries. When I replied no, I was using Ikea batteries, they told me I had to use EverReady or Duracell batteries or I was likely to encounter the problem, and they're right: using those batteries fixed the problem. Not that the Ikea batteries were bad, mind you: their power level (voltage and amperage both) were actually too high, according to the manufacturer, and my VOM tester confirmed their assertion.
Somewhere on this forum is a link to an eBay supplier of batteries which work reliably in the Jasjar. Good hunting! Cheers,
Thanks but I'm using the original battery. So do you think that the desktop charger did something to the battery?
may be it caused by a desktop charger. When i used a chaeger made in chine for my alpine, sometime the screen goes white, or ALL buttons seems die (All button didn't work). The most terrible is that charger make my dive hard reset 2 times (first time i din't realise if it cause by my charger, then i just install all progs but when i charge, it hard reset again).
Even for 5 days after i bought it run well, except the ringtone goes on silent every time i charging.
Now i throw away that thing.
So its the charger!! GRRR...Anyways, even when I'm using the Jasjar to charge, everything is the same. Lockups from standby, white screen..You think I should try another battery? Any ideas?
Weird stuff / battery related?
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my guestion: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
XCube said:
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my question: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
Click to expand...
Click to collapse
I bought my Universal (Jasjar), used, almost a year ago and use it daily. To date, I haven't had this problem, but I'm anticipating it. Yeah, I'd say it's almost surely your battery (they don't live forever), just be careful to replace it from a reliable source.
Sorry you don't like the device; I've thoroughly enjoyed mine! Cheers,
Hi,
I guess u r right, batteries will die. So I ordered a new one, I will let you guys know if it helps. I bought the qtek 35H00058-00M battery which is the orginal bat
The thing is, normally will a battery be faster drain so it would become faster 0 or 10 precent, instead this piece randomly shutting down or switches off in the middle of a phone call.
I have a Blue Angel as well, now for more then 2 years, which is charger daily just like mine unversal. The batt of the Blue Angel outruns the uni with bat life. Never had this weird stuff with the ba, like shuttingdown without a warning.
Well I will see if a new bat will fix the trouble, tomorrow my new bat will arrive.
cheers.
I also have the same issue with the 02 Exec. It switches it's self off when the battery reaches below 50%. I have ordered a new battery. Will let you know if this still happens once it arrives.
Well,
I already knew it but now its for sure at my end. HTC and ms together gives u pretty expansive CRAP.
Got my new battery which was carefully chosen because of other rumours of battery problems. I bought exactly the same battery from QTEK as the original.
Yesterday i got the battery, left it alone to get on room temp. this morning switch it with my old battery.
1. First thing what i found strange was that my **** device said it was at 100%
2. after 45 min I had the same bat prob as with my old battery
3. device can not be started on bat power, which would let u think that the bat would be ZERO procent. However turning the device on when on wall power this **** device says that the bat is 100%, but disconnecting it from the wall power it shutdowns right away.
conclusion:
the new battery is worse then the old bat. the only difference between them is the serial number. same type same manufacturer.
I was already think of buying a non HCT / Micro**** mobile device, but today after 14 months of trouble and losing important phone calls I am going to say good bye to this universal crap.
I wise u the best with our device but for me it ends here.
UPDATE:
Used a 3800 mah battery from expansys, made in Taiwan by Dyna and still same problems...not battery related at all...Anybody got a mainboard they can sell me...even a broken miniusb.
Problem and solution found
The Problem is a faulty voltage controller in the mainboard causing Bulverde CPU to hang and give funny colors to the screen
Solution is to disable Cpu scaling of Bulverde by using pocket hack master and setting speed at 312mhz before turning it of or closing the screen. You could always set it at 520 when using it but before turning it off make sure speed is 312. Hopefully this helps others with this problem.
I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.
Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike
The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.
Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB
hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB
Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike
Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB
Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks
Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB
Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers
eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.
Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.
Hello,
I know that there have been previous discussions on battery problems, but after doing my best to read through, I'm still a bit unsure and wasn't able to find an exact solution nor an identical match to my problem.
My problem is that recently my XDA Exec has gone from lasting around 6 or 7 hours to less than 20 minutes when using GPRS on lowest backlight and no sound.
When it goes off, the battery meter still has aroubd 95% left showing so it is really quite puzzling. What happens is that after around 20 minutes, the LCD just fades away into black and the device completely dies, no sign of life.
Trying to turn it on or reset it both result in a soft reset, and the device comes up to the O2 Logo fine, loads for a few seconds, gets to the WM logo screen and then the LCD fades away and it dies again.
The only solution is to connect it up to the power, after which it then works fine while powered, indicating some sort of power or battery problem. When plugged back in, the battery meter is still at around 90% or so and goes all he way back up to 100%.
Does anyone have any ideas as to what might be the problem and what might be a good solution? Would buying a new battery help (although the battery meter does indicate the battery is still nearly full and estimates around 6 hours usage)? Do I need to send it in for repair?
Thanks very much in advance, any advice or help would be greatly appreciated
Quboid
You should wait for the experts to help but from my intuition it really sounds like a battery problem. Lithium batteries can act very strangely if they are faulty. If nothing else works you may want to try and get a new one. Better than throwing the device in my opinion.
I don't know that I'd count myself with the "experts," but my similar problem was solved by getting a new battery. Mine too would "fade" off and then only come back on when it was plugged in. And the "fade" happened at around 70% power, so by all appearances it should have had much more time left. This was a battery that was about 15 months old, but with quite a bit of daily usage.
Go for the new battery.
Welcome to about 10 months ago when this happened to almost everybody. Get a new battery, problem solved.
Thanks for the replies,
I guess I was just surprised it might be the battery itself that's dieing, seeing as the fact it still shows charge and that it doesn't get heavy usage, only a few times per month and it's only just gone a year and furthermore, compared to my old Pocket PC which had a lot more usage and still is working fine seven years later.
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Thanks again for the help
Quboid said:
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Click to expand...
Click to collapse
That's the one!
Right, i have looked at most of these battery problems and my issue is the same as Quboid so, of I toddle off and purchase a new battery and guess what..!! Still the same, the damm thing shuts down with around 85% full charge.
What I cannot accept is the fact that this problem suddenly appears after no battery issues for the 12 months of owning the unit, you would have thought if the battery was going belly up that it would gradually happen but no...it just happens..!!, now is it that the new battery is dead...not so sure becasue at the place i work there are several universals around amd i have tried different batteries and still the same problem...
Could it be something to do with the unerversal thinking the battery is dead or is it reading a false level of charge...do you need to hard reset when adding a new battery..??
This is getting me down, after months of no problems there is nothing worse than a dead machine after 20 minutes of a full charge.
on ebay you can find batteries that could be docked into a sort of charger and charge without the use of the fone.
are these any good?
It depends on the type of the battery. If you just take your phone to the shop where you bought it, and have them give you a new battery, you'll be fine.
The original batteries only last about 6-10 months, and then they will need replacing.
Thats what i have, a new battery from the suppliers...
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
hmm
theambler said:
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
Click to expand...
Click to collapse
My oh My,..
i got the same exact problem, i bought two new betteries one of them is 3150mAh
downgraded to O2 rom official, and still dies at 85%
i was thinking about getting a desktop charger. till i noticed something..
when you charge your handset it charges up 100% but the charger indicator light remains on orange. (and says charging on the soft version)
it should turn green when its full, now shouldnt it.
leaving the phone to charge till the light turns green and ignoring the software reader could charge the battery, (it would still die at 85% thought)
weird problem.. i am sure now that it is a handset problem, because both the battery and the OS (rom) were changed, and still with same results.
can anyone think of something we can try?
...
come on ppl.. think.. lols
i heva that problem to!!
hi thare i have the that problem to any way to fix it ?
I have the similar problem, except it dies at cca. 30% capacity.
As I can see there are a lot of users with this problem on this device.
I am new to this device, I've been using Wizard till now and just recently bought the Universal that is over a year old.
This battery problem really iritates me.
If ANYONE has a solution to this problem that will actually work I beg him to share it with us that are new to this device.
Well, this seems to be a problem that cannot be answered, as i mentioned before, my unit is a M5000, standard issue without any rom upgrades, new battery from from the Orange shop yet it still fails at even 95%. Gonna try a hard reset because I am sure it is a software issue, i did read somewere that the machine "thinks" it is fully charged/discharged and when you put a new battery in you need to do a re set to position the unit to basic state.
Lets see what happens.
My battery problem solved
Short time ago I suffered likewise problems with my MDA pro. After reading all the comments I decided to go for a new battery from handit. With this installed the problems even worsened, regardless which charger, or cable, or combination thereof, I used. So I swallowed my avarice and bought a new battery from T-Mobile, assured that this is the one they deliver with their phones, and now everything works fine!
It seems that there are slight differences between the batteries from diefferent manufacturers, and the pro might misinterpret the signals from the battery's electronics.
By the way - have you noticed the little red slider adjacent to the baterry with which it is fixed into the housing? If you do not put it into the 'lock' position the connection between the device and the battery becomes unreliable. It may well be that a heating-up of the battery while being charged disconnects it from its contacts!
Its a well known problem, after 9-10 months the battery cannot handle high powered functions causing it to turn off.
Get a new battery and you'll be sorted.
a 3150mah from ebay is only about £10-£15 but will make your universal a bit fatter. (they provide the larger cover for the back)
Yeh fine,,,all well an good if you do not use a jasjar car tray or holder as such, the soddin thing will not fit in it with this slug on its back
Qtek 9000 battery probs
Hi everybody
All I can say is I'm having det excact same problems with a Qtek 9000. Have tried changing batteries. Have even bought an extra extended battery (3150 mAh), and all for nothing. It worked for a brief periode. But now I'm back to square one again. The darn thing dies on me, even though the battery is charged (70-90%).
Have had a dialog with Qtek, but they claim they havn't heard of the problem before
Have been trying to figure out what the problem is..... and have tried to solve it with various workarounds.... Situation right now... Im pretty sure it's the battery on the systemboard that's causing the problems.
It kind of makes sense IMO... if you have a PC with a faulty battery nothing will work.
I'm going to see if I can get the battery changed (still have warranty). Keep your fingers crossed. I'll get back to you all if it fixes my problems.
Update at post #26 (handset returned from HTC alive and well)
Urgent help required please guys - help me rescue my very poorly HD2!
Phone is completely dead at the moment. Battery is completely dead and attempts to charge it are not working - however I'm sure it's not the battery that's the problem!
I've been flashing different radio roms this last couple of days going from 2.08.50.05 to .08 and back yesterday to .05 because while on .08, the back of phone was getting really hot and the battery was draining very quicky. Late yesterday afternoon it discharged completely while I had it on-charge!
Since then it's remained dead! Initial attempts to re-charge saw the orange LED come on for a minute or two, at which time I tried a hard-reset but it froze at the point of making the selection to hard-reset after the brief bootloader screen. On one more occasion the LED came on for say 10 seconds before disappearing again and since then - nothing!
Taking the battery out for all of last night and at least 20 times today has made no difference. Trying to charge it via (original) charger and via usb cable has not worked. No LED, no charge (though interestingly it still gets warm at the back when on charge), can't boot, no response, nothing, nada.
Helpful guy in O2 shop spent 40 mins helping me out earlier today (he's a XDA forum user who flashes custom roms from here too on his HD2). He took his charged battery and put it in mine with pretty much same result! White HTC bootscreen came on for a few secs before dying again. Couldn't start/boot up my phone using his good battery, yet after putting my battery in his phone he was able to begin to charge it, proving I think that, it's not battery that's to blame for this, but an internal fault with the power-unit of the hardware, (and/or perhaps with the charging port).
I'm convinced that the power-unit is the major issue, and that as it seems to be over-heating quicky, then it shuts down immediately from doing anything. I could be wrong of course.
Sorry for the lengthy story guys, but now feeling really low that I can't seem to sort this. If I cant start it up or get to the bootloader screen then I'm not going to be able to flash a stock rom to get this problem fixed under warranty, so as you can see, I'm really frustrated!
Any help, advice, suggestions etc would be gratefully received and much appreciated too! Thanks in anticipation.
Edit: sorry should have said that I've extensively read these forums today and found many similar (but not exact same) threads/posts, hence the new thread.
hapened the same to me, radio 2.08.. to 2.05... white screen HTC freeze....not booting.
my solution was press the two sound boutons at same time, when the screen write HTC apears....them booting at radio specs...them press one more time de 2 sound boutons sf same time....
it solve for me the booting...is strange this issuie of downgrade the radio 2.08... to 2.05..
good luck.
pack21 said:
hapened the same to me, radio 2.08.. to 2.05... white screen HTC freeze....not booting.
my solution was press the two sound boutons at same time, when the screen write HTC apears....them booting at radio specs...them press one more time de 2 sound boutons sf same time....
it solve for me the booting...is strange this issuie of downgrade the radio 2.08... to 2.05..
good luck.
Click to expand...
Click to collapse
Thanks pack21, but at the moment I can't get it to do anything at all - it won't start, it won't go into bootloader, and I can't charge it. I'd be happy to see anything on the screen at all right now! Thanks again.
since it cant boot why dont you take it back to HTC? They will first have to repair it since they dont know it has been flashed with an unofficial firmware....They might even give you a new device!
biofotis said:
since it cant boot why dont you take it back to HTC? They will first have to repair it since they dont know it has been flashed with an unofficial firmware....They might even give you a new device!
Click to expand...
Click to collapse
Yeah, that's what I'm going to have to do as a last resort, but my fear is that with their tech/tools, they'll figure a way to power it up or get it into bootloader and discover it has a custom rom, and return it to me unfixed. This is almost certainly a hardware fault, as I believe it has always been warmer (sometimes very hot) at the back than it should be, but trying to prove it would be difficult. It would be great if I did return it and they couldn't boot it, but I only want to return it this way as a last resort. Here's hoping someone out there might have another solution.
Can you power the phone up with the charger and usb lead plugged into it?
Have you tried booting wth the SD card out?
If you can at least boot it up then you could try MTTY to see if that helps.
Post your outcomes back up and lets see what else we can do to help.
WB
wacky.banana said:
Can you power the phone up with the charger and usb lead plugged into it?
Have you tried booting wth the SD card out?
If you can at least boot it up then you could try MTTY to see if that helps.
Post your outcomes back up and lets see what else we can do to help.
WB
Click to expand...
Click to collapse
Thanks for input WB - I note you've helped many others out on other threads with related problems.
Can't power up the phone by any method (AC charger or USB), and because it's got no power, I can't boot it at all. Tried it without SD card earlier, and it didn't make any difference. Even with someone else's battery in earlier, it wouldn't boot up or charge even, so I'm at a complete loss. Always thought I'd need to try MTTY sometime soon - just didn't know my device might die on me before then (and its only 5 weeks old). Any other thoughts?
sb09 said:
Thanks for input WB - I note you've helped many others out on other threads with related problems.
Can't power up the phone by any method (AC charger or USB), and because it's got no power, I can't boot it at all. Tried it without SD card earlier, and it didn't make any difference. Even with someone else's battery in earlier, it wouldn't boot up or charge even, so I'm at a complete loss. Always thought I'd need to try MTTY sometime soon - just didn't know my device might die on me before then (and its only 5 weeks old). Any other thoughts?
Click to expand...
Click to collapse
Hmmm, tough one this.
I know that some of the newer roms are particular about which radio you have installed else you get a problem not dissimilar to yours, ie the device won't get past the boot screen. Yours being completely dead is a new one on me.
Do you remember what radio and what rom were on the device just before this happened?
WB
wacky.banana said:
Hmmm, tough one this.
I know that some of the newer roms are particular about which radio you have installed else you get a problem not dissimilar to yours, ie the device won't get past the boot screen. Yours being completely dead is a new one on me.
Do you remember what radio and what rom were on the device just before this happened?
WB
Click to expand...
Click to collapse
Yeah, was on 2.08.50.05 until 2 days ago, flashed 2.08.50.08 to give it a try but noticed it was draining battery fast and getting v hot at the back, so reverted yesterday to .05 (but maybe too late, maybe damage was already done, because total discharge happened shortly after that yesterday).
Hey guys (WB and any others with any possible solutions), I need to hit the pillow (11.45 pm my time now and I need to be up 5.45 am), but please keep posting any ideas that you want that you might have, and I'll give them at go first thing at 5.46 am. Thanks very much in anticipation!
I think Kholk of the Eugenia project has done a lot of work with radio roms. PM him (nicely) and see if he can help.
WB
wacky.banana said:
I think Kholk of the Eugenia project has done a lot of work with radio roms. PM him (nicely) and see if he can help.
WB
Click to expand...
Click to collapse
Thanks for suggestion WB. I'll pm Kholk in a moment - whilst it could indeed be the radio rom that caused the overheating and/or discharge, it seems that whatever caused it was catastrophic because I still can't get any charge into it, and hence I can't boot it up!
I hope sincerely other HD2 owners do not suffer this same problem at any time - it's proving a nightmare to fix.
My advice to all would be ignore those who promote the idea of allowing your battery to fully discharge - especially if it follows an over-heating handset - you may never recover from it (like me at the moment)!
If anyone's got any other suggestions for getting my handset powered/booted up - I'd be delighted to hear them. Really don't want to return to HTC with a custom rom on it!
The Radio ROM contains software parts that are critical to your device (at least for HTC devices) as it contains the OEMSBL (the radio bootloader) that boots ... ALL!
So, if you flash a wrong Radio ROM (as for example flashing a Diamond radio on Leo, or every radio that is not compatible with Leo: remember that for Diamond/Blackstone/X1/Raphael the radios were compatible) you'll get a totally bricked and unrecoverable (if not using JTAG!) device.
BUT.
You've flashed a Radio ROM and your device booted successfully, so, no errors during the flash process.
Assured that this Radio ROM is compatible with every HTC HD2 (TMOUS and EU), this Radio can't have produced an hardware fault on your Leo: it's almost certain that it is a coincidence that your Leo died with this Radio!
Anyway:
1. Be sure that your battery contacts are sane: check that they coincides with battery contacts: if you swap fast a battery you can do a wrong gesture with your hands and fold youre device's battery contacts.
2. Check the battery LED near the speaker: does it power on? (orange/green)
If the battery contacts are sane and the battery LED doesn't power on, maybe your battery is fault OR it is really completely discharged: on my old NEC e606 if the battery was completely discharged (0A, 0V) I had to charge it "manually".
However, if these two steps aren't helping, try this:
1. Take an AC adapter of maximum 5 Volts, or an USB cable
2. Cut off the end of the AC adapter (or the other end of an USB cable) and connect positive on battery positive and negative(GND) on battery negative.
3. Make sure that the cables are correctly connected and that your power source (AC Adapter / USB Cable) is connected and/or powered on.
4. Mantain this position for 5 minutes: your battery will take some power (yes, it is a really raw charging process)
5. Don't wait more than 5 minutes: it is a raw charging process and it will never stop! (well, not never, but if you wait for too much time, you'll **** your battery!)
6. Battery slightly charged: disconnect it from your power source, take it into your HTC HD2 and connect its battery charger.
If it works, well, you're saved, but I think that there is a fault with your HD2 because for a complete discharge of your battery you have to wait for weeks....or months! Or even years!
If that doesn't work, try with another spare battery that is known to work.
If your HTC HD2 doesn't work even with another battery, RMA it, HTC won't see that you've flashed an HardSPL, a new Radio and a custom ROM because they'll simply replace your mainboard.
Let me know how it goes!
Hope that this helped.
The Eugenia Project Developer
-kholk
If you are anything like me you wouldn't have slept well last night
best of luck mate
kholk said:
The Radio ROM contains software parts that are critical to your device (at least for HTC devices) as it contains the OEMSBL (the radio bootloader) that boots ... ALL!
So, if you flash a wrong Radio ROM (as for example flashing a Diamond radio on Leo, or every radio that is not compatible with Leo: remember that for Diamond/Blackstone/X1/Raphael the radios were compatible) you'll get a totally bricked and unrecoverable (if not using JTAG!) device.
BUT.
You've flashed a Radio ROM and your device booted successfully, so, no errors during the flash process.
Assured that this Radio ROM is compatible with every HTC HD2 (TMOUS and EU), this Radio can't have produced an hardware fault on your Leo: it's almost certain that it is a coincidence that your Leo died with this Radio!
Anyway:
1. Be sure that your battery contacts are sane: check that they coincides with battery contacts: if you swap fast a battery you can do a wrong gesture with your hands and fold youre device's battery contacts.
2. Check the battery LED near the speaker: does it power on? (orange/green)
If the battery contacts are sane and the battery LED doesn't power on, maybe your battery is fault OR it is really completely discharged: on my old NEC e606 if the battery was completely discharged (0A, 0V) I had to charge it "manually".
However, if these two steps aren't helping, try this:
1. Take an AC adapter of maximum 5 Volts, or an USB cable
2. Cut off the end of the AC adapter (or the other end of an USB cable) and connect positive on battery positive and negative(GND) on battery negative.
3. Make sure that the cables are correctly connected and that your power source (AC Adapter / USB Cable) is connected and/or powered on.
4. Mantain this position for 5 minutes: your battery will take some power (yes, it is a really raw charging process)
5. Don't wait more than 5 minutes: it is a raw charging process and it will never stop! (well, not never, but if you wait for too much time, you'll **** your battery!)
6. Battery slightly charged: disconnect it from your power source, take it into your HTC HD2 and connect its battery charger.
If it works, well, you're saved, but I think that there is a fault with your HD2 because for a complete discharge of your battery you have to wait for weeks....or months! Or even years!
If that doesn't work, try with another spare battery that is known to work.
If your HTC HD2 doesn't work even with another battery, RMA it, HTC won't see that you've flashed an HardSPL, a new Radio and a custom ROM because they'll simply replace your mainboard.
Let me know how it goes!
Hope that this helped.
The Eugenia Project Developer
-kholk
Click to expand...
Click to collapse
Hey kholk, huge respect for taking the time to consider this serious problem of mine! Thank you for the different options - I'll work my way through them and see if any can bring my HD2 back to life.
I can confirm that I've successfully flashed roms and radios (via SD) and never had any problems, and I think you're right - it wasn't the switching between 2.08.50.05 to .08 and back to .05 - it was probably just a coincidence that the unit got seriously hot and discharged at the same time as I used .08 (hence the reason I had just re-flashed .05 when it happened).
Battery contacts are good - checked them carefully yesterday.
I'm convinced the battery is as dead/discharged as it could be; since yesterday morning I've not even had a glimpse of an orange LED when connected to AC or USB charger (though the unit continues to get warm at the back, but doesn't get hot any more). I'll try your ideas for getting some life into it, and I've got a replacement battery on order, but as I found out with a friend's spare battery, it still won't boot up or allow itself to be charged.
I think therefore that it will ultimately need to go back, but I'm grateful for your assurance that HTC are unlikely to know that I've got HSPL/Custom Rom and Radio on there! Many thanks again for now (its so re-assuring to know that if you come across occasional difficulties, there's some good guys on these forums who will try to help bail you out)!
jonbaker76 said:
If you are anything like me you wouldn't have slept well last night
best of luck mate
Click to expand...
Click to collapse
That's 2 bad nights sleep now, as this happened day before yesterday . Thanks - fingers crossed eh, both for getting mine fixed, and for hoping this is not going to become a common problem for other HD2 owners!
Well, if the device won't power up even with a known good battery, then HTC isn't able to power it on magically. Your hardware got a fault and the only fix for this is replacing the faulty part.
And no, HTC won't desolder and resolder a chip on your mainboard: they'll replace it completely!
I'm sorry for your dead HTC HD2 and I know how you're feeling... I've experienced the same.
The Eugenia Project Developer
-kholk
kholk said:
Well, if the device won't power up even with a known good battery, then HTC isn't able to power it on magically. Your hardware got a fault and the only fix for this is replacing the faulty part.
And no, HTC won't desolder and resolder a chip on your mainboard: they'll replace it completely!
I'm sorry for your dead HTC HD2 and I know how you're feeling... I've experienced the same.
The Eugenia Project Developer
-kholk
Click to expand...
Click to collapse
Thanks again kholk. Reading what you've written confirms for me that there's not likely to be an easy fix for this and so I should give up on that idea now and just get it returned sooner rather than later for a warranty repair. If anything develops from this I'll be sure to post an update for the benefit of anyone else who might experience the same difficulty. Much appreciated again for now!
sb09 said:
Thanks for input WB - I note you've helped many others out on other threads with related problems.
Can't power up the phone by any method (AC charger or USB), and because it's got no power, I can't boot it at all. Tried it without SD card earlier, and it didn't make any difference. Even with someone else's battery in earlier, it wouldn't boot up or charge even, so I'm at a complete loss. Always thought I'd need to try MTTY sometime soon - just didn't know my device might die on me before then (and its only 5 weeks old). Any other thoughts?
Click to expand...
Click to collapse
I had very similar issue on my X1 when I left it plugged into my car by accident, it totally drained the battery and wouldn't do anything other than blip a red light.
I swapped to my spare battery and the phone booted once, said low battery (was fully charged the day before) then did the same red light.
After much fiddling, it turned out that I had to leave it on charge for around 12 hours for the battery to kick back into life and boot the phone. Then it took a further few hours to charge it again!
Older devices could only be chared with a HTC stock charger (when having a dead battery), cause they delivered a little more power then custom AC chargers (like the one for your BT headset).