Database Users

MMS+GPRS Tarif not possible, 02 UK

I was on the phone to o2 UK for 15mins today trying to enable MMS on my handset. Is is not possible! o2 will not allow the use of GPRS and MMS together. You can enable MMS but must disable GPRS. I asked if they had any plans to enable the use of both. The woman on the other end said no!!
My Serial Cable is on order. My contract runs out in August. Change of providers me thinks. Maybe orange and the Sony p800, just for fun...
[I also use my sim chip in a Siemens S55, hence the MMS request]
What experience if any have other people had trying to enable MMS please lets see what I am doing wrong...
Martin

I've had exactly the same problem here. Being rather annoyed by this state of affairs, I spent a good three hours repeatedly calling both O2 and Carphone Warehouse to try and get a decent response as to why this was not possible.
The responses fell into two camps:
1) Technical problems - "GPRS takes all the available slots so MMS can't push messages through". This smells like BS to me, even though I got this answer from fairly clued up tech support people on the data team. After all, it's virtually impossible to keep a permanent GPRS connection going at present, so if I'm not using GPRS, why ever should I not be able receive MMS?
2) Simple administration problems on the billing system - it's currently impossible for the O2 accounts to have both a GPRS data plan and MMS activated purely due to red tape in the billing system. This seems more likely to me. Expecially as one can get MMS activated, but have to 'downgrade' GPRS to a pay as you use service at £5/MB. That's an active GPRS and MMS service by my reckoning - it's got to be red-tape.
I was told 'unofficially' that they were looking into this and had a very loose date of end of May for this silly situation to be rectified. However, we all know how loose O2's deadlines are - EUU3 was released in March, with no file in the installation dated after November.
I even got a semi-official email (quoted below), but this, IMHO, is plain confused as the proposed solution quotes a Rom update. If unavailability is due to "necessary changes taking place on our network systems" then why would it require a client side ROM update? Basically, I beleive this just refers to the availability of EzWap 2.5 from O2.
Re. your query on MMS usage on the Xda.
After mailing the relevant people concerned, I have the following information..
MMS will not work with the Xda at this moment in time due to necessary changes taking place on our network systems (no timescales to hand).
(This would possibly account for your Service Provider being unable to provision MMS for you at this time).
O2 are also driving to have MMS available for the Xda in the next few months - possibly as part of the next ROM after 3.16.32 (currently in testing).
I hope this helps..
Click to expand...
Click to collapse

but have to 'downgrade' GPRS to a pay as you use service at £5/MB
Click to expand...
Click to collapse
I changed my data plan from 13.99 for 3mb, to £2.25 (maybe £2.95 I forget because of my frustration!) per 1MB, PAYG. This is one hell of a saving for me. So if I try again, I should be able to get MMS enabled. Confused!
I asked specifically:
"I cannot use GPRS and MMS on the same phone"
02 "no, you will have to disable gprs".
At the price I have been quoted for PAYG 5MB is less than £15. So I'm on a better deal?
Is there any official, or accurate information on this please.
Martin

Guys,
I have just spoken to O2, and there is another system that they use that will allow GPRS & MMS to co-exist on the same tariff. It's called the "die" system, and involves you "porting" your number to a different customer base within O2.
Sound daft to me - but heres the catch. You have to be out of contract, i.e. over the 12 months initial period. In my case it is this Sept. So I will be chasing them then.
Ho Hum.
8)

Humm
The issue is one of service providers.
O2 stores are OK - generally you can just about get what you're after.
But, if you bought your kit from dixons or Carphone, they don't have to offer MMS and GPRS, even if O2 support it! stupid, huh? guess it will cost money offering services people want.
Now, if O2 direct can't do it then that's pretty ****.
I have an O2 SIM from an O2 shop, which has MobileWeb and MMS enabled (bought with a 7650). Slips easily into an xda...
But, MMS on xda is prety poor... :?

mms
i got mine from o2 and they have said that i cant have mms and gprs as the xda cant deal with the both ????????????? :?:

> the xda cant deal with the both
Of course it can. This seems to be just a techno-BS-excuse to try and put off potential users. OK so the XDA probably can't receive a WAP push message for an MMS when GPRS is in use, but then, it can't maintain a permanent GPRS connection anyway.
IMHO the reason they don't allow both tarrifs is purely administrative.

mms
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)

mms
you cant use mms on the xda its not possible to get the correct Ezwap 2.5 connection and mms settings for this program to work in the UK. If any one can help then email: [email protected]. cheers

Re: mms
kevin said:
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
Click to expand...
Click to collapse
Not excuses at all. The XDA does not support MMS features 'out of the box' and without using no UK Acredited software (acredited in Asia & Australisia). If O2 don't wish to support a 'feature' that was not advertised as being part of the package, then that is down to them. They never said it would work in the first place.

If you download the o2 gprs settings direct from their site its free!
They are currently running a free use with fair use policy of course.
I'm using a t610 with this no problems.
Good hunting...

I work for the Aberdeen O2 store and we have came acros this problem with a few of the billing agents.
CCL and Cell ops I believe to be the worst at this. There is no plans for them upgrading there system and you should leave them if you want the XDA2 or any other phone to run the gprs and mms at the same time.
The O2 stores now use a new billing company the same one for o2 online connections and I got my XDA2 through them and it works mms and gprs fine.
There are loads of billing compaines within o2 carphone warehouse and singlepoint seem to be the worst.
Also please note that o2 direct is normally your billing agent and there really **** when it comes to knowledge on the XDA's.
Us boys in the Aberdeen store know our stuff so if your stuck just pop in past it's probly a fair bit away from everone but its a nice drive up here
Richard

I had the same explaination from O2 after some 6.5 hours on the phone over the course of a week.
I'm a pay monthly customer - they told me the tarrif was incompatible.
After some complaining, one of the guys in the data services dept turned MMS on, and sent an email to the billing dept.
two days later I had a text message saying it was all up and runing.
I have tried it, and it works. I have MMS & GPRS
now if only I could get this bloody SanDisk SD Wifi card to work !!!

UK- O2/Orange (PAYG), GSM or GPRS settings?

Does any bod know how i could connect to the internet using my uk PAYG sim cards, on O2 or Orange??? :shock:
Please help me!!! Thanks for any help

hi.
I've got the o2 online tarrif (the one that gives 300 minutes of WAP and 300 text per month, just as long as you top up £10 every month)
At lunchtime today, i'm going to the o2 showroom in Manchester, where their datacentre is going to set up GPRS for me.
I'll write down what they do, and post it here this afternoon.
Hope this will help!

I am looking for orange gsm wap UK settings too!
Phillip. I have just posted on this topic. I have not been able to get orange (UK) to work on my xda. It dials up and connects but does not allow anything beyond this. So i cannot surf or check mail. Have you had any luck in getting settings? Ken.

Hey Beny, did you get the settings, can you post them as I am having atrocious problems with the O2 payg settings. Cheers.

XDA Exec and Internet in the UK

Hello,
It's been about a year since I purchased my O2 XDA Exec from O2 and my contract is soon expiring. I am not a business customer, I simply want access to the internet to manage my website, stay in contact through email and using the internet for general purpose, such as reading news.
In advance, please forgive me as I am quite a newbie in the phone area when it comes to things like services and sim cards.
I am currently paying around £40/m for my O2 XDA Exec and Data Max (120mb). It seems now, that O2 have removed data tarrifs completely from non-business users. Previously only the bottom 3 were available, now they are all business only.
My main problem stems from the fact I don't use my exec for the internet often as I usually have some other access to the internet at home or at work or a dialup line. However, when I am away from home and work, I use the internet an awful lot (thus a tiny 5mb plan or so wouldn't be enough) and for things such as Logmein (eats up megabytes).
This leads me to wonder what my best option would be. Is there any general non-business options open to people with a lower monthly cost than £40/m but with more than a tiny bit of data (20mb+, ideally 75mb+).
Which leads into my second question - is there any way I can use any of these services on my XDA exec, or will I have to buy a new phone? From what I have read, I understand you can buy a different sim card and put it in the phone and use that service instead.
What looks the most perfect for me, is T-Mobile. T-Mobile seem to have very good internet data plans, and they seem to acknowledge that non-business customers actually do want access to the internet and not just a tiny amount of data. Their Web 'n' walk Plus (12) for £29 a month for unlimited access and allowing laptop access. They also seem to have a service where you pay £1 and then get internet access for the day. This would be even more perfect for me, where I need lots of internet in one go, but then no usage for other times.
My next question would be, do I stand any change of using either of these services with my XDA Exec, and if so, how could I go about doing it? I have done my best to search for details, but have found conflicting reports and a lack of details about how to go about doing these things, especially for a newbie like me lacking in knowledge in this area.
I would really appreciate any help anyone could provide,
Thanks in advance

Firstly, I assume that your Exec is unlocked and that you can use any sim in it. AFAIK, all O2 Execs came unlocked, but it might be worth trying a friend's sim in yours first. If not unlocked, I would guess there is an unlock tool somewhere on this forum - haven't looked myself as haven't needed to! Otherwise, there is no reason not to use your Exec on another network - mine is on t-mobile.
Secondly, and somebody may be able to offer advice on this, Three also offer decent unlimited data services but as far as I can see they don't offer sim-only pay monthly deals.
What you don't say is if you use your exec for voice calls at all and how much. On the (big) assumption that voice is not important to you, t-mobile offer two options:
1) pay monthly sim-only - £7.50 gives you 50 mins voice per month per month (15p per minute). You can then add the £7.50 web'n'walk option (unlimited data, but no modem, voip or streaming use). I have read elsewhere that it can be problematic getting this package from sales but I am using it myself so persevere! I assume you can also add the web'n'walk plus instead.
2) Pay as you go sim - 12p per minute plus 0.73p per KB, capped at £1 per day but the t&cs seem to say no modem use so may not be for you.
If you really don't want data approaching 1GB per month as offered by t-mobile, Vodafone's deals may be better - don't have much knowledge of them but they offer 15MB per day for £1 on PAYG (although it seems that it is £1 for the 0.5MB and then free to 15MB, so it may be more expensive than t-mobile - haven't done the maths), or 120MB for £7.50 per month if you're on a sim-only pay monthly contract. They offer 150 mins and 500 texts for £20 per month so this is a marginally better deal than t-mobile if you want to use the Exec for voice. Also, reading the t&cs, they don't seem to preclude modem use as with the basic web'n'walk. Someone may correct me on this.

I did (almost) exactly the same thing when switching from Orange - went onto one of T-Mobiles 'Relax' packages (combined calls and texts) plus web 'n' walk unlimited internet, and I only pay £27.50 a month now and tend to use the internet a lot. I also got a free Nokia 6233 as well, but put a payg sim in this instead and put the contract sim in my uni...
As far as configuration goes, once you join T-Mobile, you can register on their website, which allows you to access an interactive manual for your device - mine was initially set to the Nokia, but you can change it to the MDA Pro (same as the exec) and it then explains, very clearly, what you need to do to configure gprs/3g connections, etc.
One word of warning though, gsm internet access (which is set up to dial a number) is not included in web 'n' walk, so if you use activesync to sync outlook mails and a gprs/3g connection is not available, it can potentially dial up a gsm connection and stick lots of call charges on your account. This happened to me, and about £150 of extra charges were put on my bill - I managed to get them removed and now I don't have a gsm internet account set up on my uni so it doesn't happen again.
Hope this helps.

good info.
I ll do the same.
O2 is not that good for internet. but good for minutes
T mobile internet is cheap.

I moved to three not so long ago.
I'm not sure if the offer is still there but i'm currently paying:
£17.50 line rental
£10.00 X-Series
£27.50 a month total.
I chose the worst phone(dont use it (LG U300)) from their tarrif to give me 18 months half price line rental. Gives me:
300mins
1000txts
£5 downloads a month
50 video mins
25 MMS
X-Series Gold gives me:
Slingbox & Orb usage (80 hours a month (about 2 hrs a day))
5000 Skype minutes a month
Unlimited MSN Messenger
Unlimited Internet (1 gig before they start throttling)
Signed up for X-Series gold for 12 months (in shop) and they give you a free slingbox (worth about £140) not bad at all!!
Pretty damn good deal. I must say I love three, not had any issues at all.
You can also get x-series silver which is without the orb & sling stuff for £5 a month.
I doubt you'll get a better deal from another mobile provider. The slingbox is just sick, watch your sky tv on the move, i've not tried it yet as it will involve some additional networking but I can't wait!!
worth a look...

Thanks a lot for all the replies, some really useful information and I very much appreciate it. I apolpogise for the lateness of my reply but unfortunately I have been inundated with work which has put me back looking into this.
What seems to be the most perfect for me, is this plan from the T-Mobile site:
http://www.t-mobile.co.uk/services/mobile-internet/on-your-phone-and-laptop/
Web'n'walk Plus for £12.50/month on top of your voice plan
It says you can use it on your laptop and on your phone, and includes the data allowance (but no VOIP).
However, I'm still a little unclear - would it be possible to get a sim card (withouta phone) for this plan from T-Mobile as it doesn't seem possible from the site? If so, would I get the sim card, configure my Universal with the required settings and then be ready to go?
Thanks for your time,
Quboid.

You can get a sim only monthly plan from T-Mobile, but it only includes 50 minutes of calls and is £7.50 a month and there doesnt look to be any sort of scale of charges associated with it. It also doesn't see to be available bundled with a web n walk plan, so the only internet you get with it is max charge of £1 per day for using the internet.
I would pick a decent handset to get for free, to use as a spare or if you don't want to lug your Exec about with sometimes, and go with your initial web n walk plan.

captainsensible2002 said:
You can get a sim only monthly plan from T-Mobile, but it only includes 50 minutes of calls and is £7.50 a month and there doesnt look to be any sort of scale of charges associated with it. It also doesn't see to be available bundled with a web n walk plan, so the only internet you get with it is max charge of £1 per day for using the internet.
I would pick a decent handset to get for free, to use as a spare or if you don't want to lug your Exec about with sometimes, and go with your initial web n walk plan.
Click to expand...
Click to collapse
Thanks for your reply,
Is it pretty much impossible then to be able to get a sim to use in m Exec without having to get another phone? It seems somewhat furstrating if I have a compatible phone and such to have to get another in order to be able to go with T-mobile? Is there any hope of getting web 'n' walk without having to do this?
Thanks a lot

Try phoning up their sales department. They'll be best suited to give you decent info, i'm sure they want a sale.
http://www.3g.co.uk/3GForum/
they might have some more info.

Best Network for PAYG Surfing (noob with m3100 hermes)

Hi all , just got a spv m3100 and am gonna upgrade to WM6 and unlock the SIM/CID , now then.....
In the UK which is the cheapest/best data provider on PAYG , anyone offer free browsing on evenings/weekends? Do all use HSPDA?
How do i go about setting up 3g or even where to buy a 3g sim?
Also WIFI is free if i connect to my own wireless router isnt it?
Sorry for being so completely thick , and i have googled around for data tariffs btw but cant really work out half the hidden charges etc

i dunno about cheapest/best data provider, but for sure noone offers free evenings.
3g service is a capability built into your phone, and a "3g" sim card is just a normal sim card. there really is no such thing.
Wifi IS most definitely free if you connect to your own router.

Thanks for the responce , I know Orange do free evenings....
"Get up to 1000 free texts to anyone every month
and free evening mobile Internet browsing"
http://shop.orange.co.uk/shop/sim/payg_sim
Apparently the most you can spend is 1 pound a day (on most providers) , is this for 3G as well as / or only for GPRS. And are there any hidden charges?
How have you guys found browsing on your PPC's/PDA's etc?
Also which provider should i choose , who provides the best service in your opinion?
cheers
roy

as i understand it, 100p = 1 pound, right?
It shows that each area/region code has different going rate.
It seems like a reasonable deal, and orange i believe has 2g services (EDGE)
I think it says that the REGISTRATION fee is 1 pound, and the most you will end up spending for data is 2 pounds a day. This works like any prepaid card, you add money, you call people, money gets taken off the card.
It seems like a good deal, but orange has a history of sneaky language.
For example, their "Unlimited Data" actually mean "At 3 gb, we start watching you"

roy8846 said:
Hi all , just got a spv m3100 and am gonna upgrade to WM6 and unlock the SIM/CID , now then.....
In the UK which is the cheapest/best data provider on PAYG , anyone offer free browsing on evenings/weekends? Do all use HSPDA?
How do i go about setting up 3g or even where to buy a 3g sim?
Also WIFI is free if i connect to my own wireless router isnt it?
Sorry for being so completely thick , and i have googled around for data tariffs btw but cant really work out half the hidden charges etc
Click to expand...
Click to collapse
I think the 3 network is the best , 5 pound per month for 2 g data . it is very good at the moment , I use it for some months and the speed is ok so if you want to use the net on the go you should try to give it a go
buy a 3 simcard
install cap file on your spv m3100 which is all setting for internet
click start/setting/connection
click connection/manage existing connection
click Proxy setting/advanced
stick this network uses aproxy server to connect to the internet
click wap under server enter 192.168.71.35 under port 9201
click ok 5 times
topup 10 pound PAYG and then use your spv 3100 go to http://mobile.three.co.uk/pc/Live/pcreator/live/mwsun
go to my 3
from there you to buy internet add-on 5 pound p/m
you should only go to internet after bouth add-on because if you didnt they will charge very expensitive

O2 XDA Stellar (Kaiser) on Web Bolt On UK

I've got an O2 XDA Stellar on PAYG and I've bought the £7.50 "Web Bolt On". Thanks to a CAB I downloaded somewhere I've now able to view the web pages, but nothing else works: IMAP, MSN, weather updates etc. Needless to say I didn't pay 7.50 just to squint at web pages on a tiny screen!
Does anyone know if it's possible to get these other services working and what I would have to do to configure it?
If not I suppose I'll have to abandon my call credit and ditch this mob for 3!
Cheers in advance for any help if you can give it.

you need the full o2 prepay settings installing in the device, comes as default with postpay as, through o2 the xda aint availabe on pay and go.
call cust sservices they will email the step by step to you

Thanks. I've already been on the phone to O2 and once they established that the Stellar isn't available on PAYG they couldn't help me. I downloaded a CAB which gives me prepay settings but it only works for websites.

I paid for the bolt on and they sent me some simple settings in my email to make sure i had the right settings and i could use everything fine
Slightly odd but i would assume its because i am pay monthly

kingboyk said:
Thanks. I've already been on the phone to O2 and once they established that the Stellar isn't available on PAYG they couldn't help me. I downloaded a CAB which gives me prepay settings but it only works for websites.
Click to expand...
Click to collapse
It has been suggested to me that O2 PAYG do not offer the full internet access for the users, I can not confirm this as I am not an O2 customer. Though some people say that the PM settings work (I suppose its just a trial and error thing) .
Both settings can be found here, hope it helps...
Click Here
apprently PAYG users must use the proxy
193.113.200.195
port 808

o2 pay and go do not offer the full internet to their customers, you either have to upgrade to pay monthly or get a contract, or have as you say , a half baked version of the net where you can only surf some web pages and not be able to use msn or email etc.
I wouldnt bother with 3 either as they are pathetic, half the time you cant even get a phone signal ,let alone a 3g signal.

Thanks everyone. I've already bought the 3 SIM so I have nothing to lose by trying them. If they turn out to be rubbish - not unlikely it would seem - I'll have to think again.

Mate, how long the battery lasts with active use of unlimited web and regular calls and messaging in hours?

i can leave GPRS on all day long with msn running whilst making calls and receiving messages etc..
battery goes down to about 70%

I've not used GPRS much yet. I know that with GPS/satnav on the battery ran out after about 4 hours or so. I've bought a cheapo car charger off eBay so it won't happen again (and some replacement styluses, cheap but they're a bit of a tight fit).

Have you TRied the O2 Simplicity Package which can include Web access
Hi Guys,
Have you heard of th O2 Simplicity Package offered by O2?
I went from an O2 pay monthly contract to the Simplicity Deal.
You are commited to 30 days only.
I pay £20 per month, I receive:
400 any network voice minutes (i often select my 3 montly treat as 20 extra minutes to bring it up to 420 mins),
1000 Text Messages
UNLIMITED WEB ACCESS FROM MY PDA!!! as a free bolt on.
I was originally offered umlimited O2 - O2 calls. But later opted for the free internet as it was more of a cost saving for me.
And I get the full access with my web settings.
You will find it on the O2 Website, well advertised as the Simplicity plan at different levels.
Lee

While we are on topic of settings - need a serial number
Hi again folks,
While we are on the topic of web settings.
I have just bought an HTC TYTN II, I would like to install the O2 Windows Mobile 6.1 ROM, I prefer the O2 ROM as all the settings are pre-programmed and the layout are as O2 expect them so I can call them for Tech support.
Unfortunately, I cannot access the file as I don't have the O2 version (the XDA STELLAR) and you need to enter your O2 XDA STELLAR Serial Number to access it.
Is there any kind person out there that might be willing to PM (message) me with a serial number of an XDA STELLAR that I could enter to get the file please.
Hoping someone can help me,
Thanks Folks,
wirralot
PS: Isn't the TYTN II / XDA STELLAR just the BEST phone ever!!

wirralot said:
Unfortunately, I cannot access the file as I don't have the O2 version (the XDA STELLAR) and you need to enter your O2 XDA STELLAR Serial Number to access it.
Is there any kind person out there that might be willing to PM (message) me with a serial number of an XDA STELLAR that I could enter to get the file please.
Click to expand...
Click to collapse
You can get it from here: http://rapidshare.com/files/1265507....0_radio_sign_25.83.40.02_1.65.16.25_Ship.zip
HTH,

Is this the Windows 6.1 version
Thanks Stooby,
You are a star,
Can you tell me, is this the Windows mobile 6.1 version?
Thanks again,
wirralot