I need help with backing up my contact's etc, I can't get a phone signal, I can with the sim card in another phone in the same room, The beam, inra red and bluetooth won't work either, is there any other way I can back my contacts, one last thing if I run the Task Manager, the phone locks up.
Any ideas or suggestions would be much appreciated. Thanks
Is the USB connection still functioning? If so try to sync. with Outlook on your PC. & try to install Sprite Backup, I believe it's available as cab file as well so no USB connection needed, just put it on your storage card & go! With it you can choose to backup every piece of data you like.
Good luck, M
My USB connection still works OK, can you advise where I can find Sprite Backup. Thanks
Sure http://www.spritesoftware.com/pocketpc.php, may the force be with you.
M
you can also just copy the pim.vol from the root drive of your device to your sd card.
or active sync your device and data.
spb backup should also work
I've been working all day and thought I would give it a try, guess what the actice sync has now died, I'm really getting feed up with phone.
Great news after messing around for couple hours finally got the active sync to work, all contact etc backed up. Thanks guys.
Related
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
Hi
I have a Cingular 8525 running wm6 rom vp3g 3.0.0 , radio 1.50 I've been trying to conect the phone with the pc the orange led ligth up but there is not syncronization, I try soft and hard reset on the device without sucess and the pc conect without problem with other devices, please do someone can help me or point me in the right direction to resolve this problem and the other question is if I can flas the rom for other wm6 version from the store card
thanks.
Please could some one help me with this.
Thanks.
uninstall activesync... get the latest version from microsoft and install it... should be fine at that point...
Found that the advanced networking on WM caused me problems with Activesync and firewalls - Once i disabled it XP saw my 3100 as a plain ol serial device again..
Thanks, i'm going to try but i used my other 8125 phone and it is conectiong and this the 8525 is not conecting with 3 diferents PC, I was thinking if there is a way to flash the room again with the wm6 from the store card or over the bluetooth conection.
Have you looked at the Mr Vanx guides to help you solve this problem? The answer will almost certainly be found here: www.mrvanx.org
Good luck.
WB
Sounds like its the single phn.. check that network setting as it could be set correctly on the one that connects ok..
Wouldn't even bother trying to flash it over Bluetooth..
wao this been a pain, I try so many things, first remove the activeync, clean the temporary file from the c:/ drive then restar pc and fresh install the activesyn, went to the 8525 settings-conection-usb to pc and uncheck network and conect to the pc but nada nothing just the batterery stat charging but not link with the pc no even the pc reconize that there is a device conected to it.
please any other advice would be appreriate, the phone is working great but i have not comunication betwen the pc and the phone.
thanks.
mine has exactly the same problem.
It has been working with activesyn fine then today the PC wont even recognise the phone.
Tried remove/reinstalling activesync, new usb cable and even on a different computer.
The phone shows it charging when pluuged in but nothing else.
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Ok, i did not but if I removed by any chance some files removing other softwear how can we repair wm6 without the USB conection.
thanks.
hello I was checking my device information and it hasradio version 1.16, this could be the problem doing the sincronizatio? is there a way to upgrade the radio thru the store card instead fro the pc?
thanks in advance.
Kudos and many thanks for those who do so much for the rest of us...
I am having this problem as well, but only since I upgraded my base desktop to XPpro and Office2007. The error message given at times involves "mobile deviceX" hardware installation going awry; at this point, I am on device 10.
It also appears to be device independant for me; I just synced and upgraded a wiz100, which went fine and dandy until it rebooted with the new ROM. All new ROMs in fact, and devolving doesn't appear to stop it.
I believe there may be an XP registry screwup... but at this point, I got no idears whar ta go
Lost in Yokel mode
Later....
Chalk me up for #11...as usual M$ article is almost, but not quite entirely, USELESS!
maybe this'll help somebody else...but I kinda doubt it.
http://support/microsoft.com/kb/260061/en-us
SOS_it!
Active Sync not working
mikechannon said:
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Click to expand...
Click to collapse
Mike, I believe this is what has caused ActiveSync over USB not to work on my phone either. I cleared several items from the running notifications area using Task Manager v2.7 in an effort to kill repeating alarm alerts. I have currently running are: tmail.exe, repllog.exe, clock.exe and calup.exe. Could you please provide a list of other processes that should be running to allow activesync to operate properly over usb? I have researched this problem in depth and your idea is the only thing that makes sense
thanks.
mikechannon said:
I'm NOT suggesting this is the problem you have
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc).
Click to expand...
Click to collapse
THIS WAS MY PROBLEM!
i was using pmClean to clean temporary inet files and notifications, and it seems to be causing problems with activesync. i hard-reseted my Magician and activesync is working fine in every computer i attach it (almost a dozen right now)
thx a lot for your help!
Okay, I know of the problems with some of these HTC phones, and mine is no exception... My 8525 (WM6) usb port has died (tried all the reset tricks, different cables), everything, except for making a custom pinned cable..
Regardless, I still NEED to use active sync. I know I can use bluetooth, but there lies the problem. I did a total reset on the phone while diagnosing the cable problem, and I cannot use BT as the initial activesync (wont let ya). Computer sees the phone, phone sees the computer, activesync starts when I press sync on the phone, but disconnects shortly after.
Is there a way I can force the BT / Activesync as the initial connection, can I use IR as the initial connection? Anybody else had any luck with this..
If the answer is.. yer screwed, any other options out there? I used PIMBackup to grab the contacts off my backup phone (8125 wm5), so I could at least have those. I mainly need to sync my contacts and appointments from outlook to the phone.
Hope there is...hope.
Dan
Dan,
If you are on an Exchange server, you can set up exchange activesync and your contacts will be stored on the server while you have your device replaced. Other than this, I am unsure.
Good luck, I have had this problem on four different AT&T 8525.
Thanks Cliff,
I can continue to use PIMBackup with the device and SD card to create backups, I'll just not be able to sync appointments, so the Exchange will probably not be needed (good thing, since I am clueless on exchange anyhow).
Also, FYI, Cingular / ATT will not be replacing this phone. This is my 4th 8525.. The first 2 they replaced, no questions. #3, they finally gave in after I told them about the info on this forum, and others, documenting the problem. This time, they said it HAS to be user, and they would not warranty it... Fantastc huh..
That's why I used my 8125 as a "backup phone", I have been down that road.
Still looking for a BT solution though.
WM6 w/ Home, no other hacks that I can think of.
AS 4.5, WinXP
Just as the title says, when I tell it to explore the phone, it just goes to my C: drive on the PC.
I also have My Mobiler running, but it stopped working well before that. In fact, I don't think it's worked in several months, sometime shortly after I upgraded to WM6. Any solutions? Anything I add either has to be done by taking out the card and putting it in my PC, or adding to the 'to be synced' folder.
uninstall active sync and restart the computer then install active sync again. Make sure your device is disconnected during all this. If that doesnt solve it i would try backing up your phone using spb backup and try hard resetting it. The fact you can sync the folder shows that you have a connection. But is that my mobiler? Have you checked the settings options in active sync and made sure that allow connections via usb is selected?
My HD2 is almost useless right now, sense wont start, hard buttons stopped working, cannot sync with windows media center, list goes on...
phone has been working with no problems for 6 months.
Am about ready to hard reset.
I need a way to backup the file that windows 6.5 saves ALL the calender information ( from the very first entry ever to the most recent) so that after I hard reset I would be able to just overwrite the default blank file with the old one and see them all again(calender entries).
same goes with contacts.
Microsoft my phone has stopped working, says cannot connect (0x85010001), along with a number of other programs( including Windows Marketplace). Ideally I could get microsoft my phone to work again and i would just back it up there....
connection problems (including that my wifi works, connects to my router, but once connected, it kills my internet connection on the router and is only restored once i disconnect my HD2 from it) started when i installed one of those kill all data programs when i was travelling and didnt want to accidentally use data while roaming. If there is any way to restore all connection setting for program allowances and default wifi settings, please help as well, this may be the ticket to get microsoft My phone to work.
im dieing....phone turned from a dream to a nightmare of a headache.
any help will be ultra appreciated
hey try and give the battery a pull also remove the sd card. Put battery back in, make sure your drivers for wmdc are up to date so the phone can connect to the computer properly. also usb mode should be set to activesync. assuming wmdc can connect you could simply sync outlook with you phone backing up everything you choose including contacts and calendar entries.