Hi guys,
I'm having an issue with my digitizer on my 8125. I am wondering if anyone has experienced this, and if anyone knows of any workaround, short of sending the unit back.
After the unit has been great for a month (summiter's 2.17), all of a sudden, when I use the stylus in teh lowe right corner of the screen, it senses the pressure about 3 milimeters to the left.
Therefore, it's almost impossible to use the right scroll bar, if that makes any sense.
I realigned the screen.
It was fine for about 30 minutes.
Same problem.
Reset.
Fine for a bit.
Then same problem.
Now, I bit the bullet, and did a hard reset.
It was running so nicely, but I had no choice.
The digitizer was fine for about 30 minutes.
I was pretty happy...
And now... SAME problem.
Only in the bottom right of the screen, like usual.
Has anyone heard of this?
AFTER a hard reset, before installing apps???
If you think there is a solution, please let me know.
If it's a case of back-to-Cingular... So be it..
but I figured i would ask the pros before sending it in!
Thanks!
Mike
Oops!
Wrong forum!
I have a wizard!
Sorry, guys!
I WISH I had a universal..! Why doesn't it work at 850MHz??
Bye guys!
Mike
No. Wizard uses a TI OMAP850 processor, which runs at 195MHz. Universal has an Intel Xcale PXA270 processor, the variant that runs at 520MHz. So... yeah.
Related
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs! I'll soft-reset and sometimes it wont boot up, it just hangs at the windows logo screen. I upgraded the ROM to the newest from Cingular thinking it was some program that was doing it, but it comes back.
When it's in portrait mode, it's the upper right hand corner. When it's in landscape, it clicks the start button(upper left) so I dont think its a program thats making it click, but something physical touching that certain spot. Anyone have any idea?! I thought something was stuck in there but it's clean.. this is so annoying, I cant even make a call since it clicks exit when it comes up! It stops SOMETIMES for a few minutes but then it comes back after a while.. anyone else?
Give it a yung choo kung foo whack, take a run-up.
...
Sounds knackered, you could try the screen alignment fix, pressure from the gasket may be causing this:
http://wiki.xda-developers.com/index.php?pagename=How to fix the Screen Aligment issue
Your best bet is to send it back for repair though .
I bought it off ebay.. so no warranty
It's weird because I take a very slim credit card( 1/2 the thickness as regular cards) and slide it in and bring up the plastic around the screen and it STILL does it!! nothing is touching the screen at all. Also, my alignment is still spot on perfect.. what gives?
Oh yeah, I did smack it a few times and it works sometimes.. It's been okay right now for about an hour but I know it's going to be short lived..
Did you try loosening the screws?
MilanoRex said:
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs!
Click to expand...
Click to collapse
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
tadzio said:
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
Click to expand...
Click to collapse
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Your case is putting pressure on that part of your screen. It is not device specific. Slip a piece of paper under the case to check for clearance. I use under the case screen protectors and have seen this before. You may be able to simple pry the case and create some clearance.
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
MilanoRex said:
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Click to expand...
Click to collapse
The iPhone? You're going to actually exchange this beautiful piece of full-fledged mini-computer &phone in one goodness for an iPhone? Note: This was not meant to flame anything or anybody. If you feel that I have, I deeply apologise.
jotham said:
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
Click to expand...
Click to collapse
I've inserted a small piece of plastic between the frame and the screen (one month ago).
Here you will find a resume of proposed working solutions
http://forum.xda-developers.com/showpost.php?p=1056346&postcount=227
Can you tell us the serial of your Hermes? (HTC62xxxxx, 63, 64)
That is the same problem I had with my 8525. I tried ALL the solutions here in the forum but nothing solved it. I finally returned it to Cingular and they gave me a brand new one with zero hassle. Two weeks in on the new one, and it's working like a champ (knock on wood).
the S/N is HT657xxxx
Nothing is putting pressure on the screen, I've pried some clearence between that part of the screen and it still does it. I dont even have a Cingular account, so I doubt they'd help me
My only other option is to take it apart(following the japanese website instructions) and see what's going on.. Maybe something underneath the screen is doing it? I dont know..
Oh yeah, not only did i loosen the screws behind the screen but I completely removed them and it STILL does it. I found the registry setting for screen sensitivity and lowered it from 7,xxxx to 5,xxx and it did nothing..
Hi, going through the emails on this list was indeed very useful. I bought an iMate JASJAM in January 2007 and it started giving me a weird problem with the screen.
The phone was working perfectly OK till Mid Feb when I started noticing that any application I opened (including phone or contacts) got closed automatically within a second. I observed carefully and saw that the 'X' on the top left corner of the screen was probably getting clicked on its own. I suspected it is most probably a screen problem and took it to the iMate service center. They promptly replaced the screen in 2 days.
It worked fine for 15 days before I am seeing the problem again. Could someone help me please. I am seriously dependent on email through my phone for my work. Would appreciate any sort of guidance, even if it seems obvious.
My JASJAM is 647XX s/n based
Thanks a ton,
Aditya Deshoande
If indeed the X is getting phantom taps, this is not a screen problem as such. In other words, you could replace the screen time and again and it would recur. The issue is that the screen gets pressre/pressed by the bezel around the screen. The screen is rather stupidly sensitive to touches even below the bezel. Pressure can arise from a slight twist in bezel, from heat expansion and from dust trapped between bezel and screen. You might try the "business card solution" - though it is not guaranteed.
I would also take a backup and do a hard reset. Try the problem apps without restoring the backup. This will identify whether it's software or the SA related problem.
f the problem is still there, I would demand a replacement not a fix, because if something is out of line it's not going to be fixed by swapping screens.
Mike
Thank you
Mike,
Thank you for posting a reply so quickly. I suspected it is not just a screen alignment issue the moment it appeared again. None of the fixes mentioned for the SA issue work. I just wanted to check if anyone has any suggestions to try something. There are no applications installed by me and I have tried hard reset. In fact the crosshair in the align screen application keeps moving without me touching the screen.
The problem is that this problem makes the phone useless because I cannot open the dialer. We need to be extremely careful of what iMate and HTC seem to be shipping out. This is a damn expensive phone to have such problems.
I will request for a replacement but would not be surprised if I am refused and told that it will be repaired since it is warranty.
Let us see if I need to drag them to consumer forum. I will, if the need arises.
Regards
Adi
Good luck Adi - I hope it works out. Yes that jumping around of the cross hairs does prove there is pressure being put on somewhere. Indeed HTC did appear to have largely resolved the SA and SA related problems - but I'm still seeing quite a few.
Cheers
Mike
Heats up during charging
Hi Mike,
Perhaps the problem is compounded by the fact that it really heats up if you charge the phone while it is still in the cover. The one with a belt clip that comes in the box
My screen does not respond to any taps anymore. Which in a way is good because I am at least able to call as well as send/receive emails.
Regards
Adi
Same problem here!
So my Hermes, which just got replaced by Cingular after the "red light..not charging problem" (Thanks for the pointers on that Mike!). But my new unit is also having phantom clicks on the x or in landscape the Start menu kept getting clicks. And I too got the moving crosshairs during screen alignment setup. Now the whole screen is whacked, not repsonding to any clicks.
Cingular are sending out another unit. I love my hermes, but seriously getting worried about the reliability of these units. I really can;t be without my unti working for too long, I'm stcuk having to go back to my SE P900 (with a flaky battery) or my SE S700 which sux.
It is a worry and very frustrating. However, when you get a good one it is well worth it. A hassle I know, but some folks here say they've been through 3/4 before being happy. This is the secret I think, put up with no physical defect and get an immediate replacement. Use a cheap mobile while you wait for the replacement. Most of the 'pain' comes from trying this and that and the other to get the device working and perhaps 6 out of ten times you fail. Use the warranty without hesitation. There ARE good ones out there!
My thought for today!!
Mike
Hi all. A while ago (read last November) the screen on my xda exec, aka jasjar mysteriously started acting up.. I've posted a quick video of the issue on you tube.
Link here: http://www.youtube.com/watch?v=EjV-1WRC714
As you can see putting the screen in landscape, specifically in "laptop mode" causes the screen to lose connection with the device.
Anyone know if this is something I can fix myself with the right tools? What do I need? Screen itself is fine, looks like a cable/connector problem. By the way its out of warranty and second hand... so I'm on me own..
Would a soldering Iron do the trick or do I need a new cable?
Any help/advice appreciated! i was loving my exec until this happened.. replaced it with a symbian phone... and now... well its time to go back to windows!
Cheers again,
wab.
weareborg said:
Hi all. A while ago (read last November) the screen on my xda exec, aka jasjar mysteriously started acting up.. I've posted a quick video of the issue on you tube.
Link here: http://www.youtube.com/watch?v=EjV-1WRC714
As you can see putting the screen in landscape, specifically in "laptop mode" causes the screen to lose connection with the device.
Anyone know if this is something I can fix myself with the right tools? What do I need? Screen itself is fine, looks like a cable/connector problem. By the way its out of warranty and second hand... so I'm on me own..
Would a soldering Iron do the trick or do I need a new cable?
Any help/advice appreciated! i was loving my exec until this happened.. replaced it with a symbian phone... and now... well its time to go back to windows!
Cheers again,
wab.
Click to expand...
Click to collapse
LCD Coax Ribbon has gone. Happens a lot, and it happend to me, they cost about 70.00 GBP but i have seen them cheaper. Replacing them isnt the easiest of tasks, but if you have a steady hand, tiny screwdrivers and patience its possible. No soldering is required. The cable clips are pretty easy to remove and install, its just running it through the channels and the hinge.
Did i mention you need a steady hand??
I Did find this....
http://cgi.ebay.co.uk/ws/eBayISAPI....loc=closed_view_item&refwidgettype=osi_widget
Cheers n1ckbarker! Figured as much... actually had that ebay link bookmarked!
Steady hand... umm...
Hi guys!
Long time no post!
I hope you can help point me in the right direction.
Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.
Here's what happens!
1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)
2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!
Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.
I did a Hard Reset.
I am using WM6.0.
I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?
If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!
If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!
I would LOVE to hear any ideas or thoughts!!!
Thanks as always!!!!!
Mike
Your problem is with the d-pad pcb board, replace that and you should be fine. Mine did the same thing, I replaced the ribbon cable because it had a tear but it was not the problem. It will sooner or later cause the white screen of death.
Good Luck
Excellent!
Thanks for the info!
I sure hope Rogers (here in Canada) doesn't give me a hard time because I flashed the phone from WM5 to WM6.
I THINK they may disallow the warranty... But I guess we'll see. How they can expect us to use WM5 for 2 years, I'll never know....
I'll keep you posted!
Thank you!
M
Hey guys,
I just ended up with a g1 for a good deal. Only problem is that the touchscreen has a problem were it will shake back and forth between screens. I mean If im on the home page, and i slide it left or right to the other pages. It dances between the 2 for a couple for a seconds. Also I cant touch anything in the bottom right hand corner of the screen. So that brings me to my question. Since the glass is intact, that would mean that the digitizer is busted? As you may have noticed I really dont know. But if anyone could offer any help in my direction because I'd like to fix this myself. As Always...
Thanks in advance,
Lord CraiguS
Please i have the same problem. I would like to know thanks.
Same problem
As for me, this problem started when i`ve replaced the digitizer with a new one. It seems exactly the same as you described. I`ve noticed, that it dissapears temporary when i block the device (power button) and unblock it again. But sooner or later it appears again.
I suppose it is some internal bad contact in connection or in a flexcable of touchscreen.
However, not solved this problem yet.
Seems to be that i found a solution at least for my G1. I`ve installed a new CyanogenMOD 6.1.0-RC1 (i had 6.0.0 previously) - and the problem is not appearing for at least 2 hours!
I suppose it is somehow related with software handling of touchscreen taps.