Okay, I've had my Jam since November of 2004 and it's been good to me... until just recently.
It seems my Jam just somehow dies on it's own, even if there's a decent charge on it. I think I may have to replace one of the batteries. Can anyone tell me how to change the backup battery?? This is really driving me nuts, and I would really like to do something about this problem. Restoring after every incident is getting on my nerves!
I have the same problem. I was wondering if it was a hardware or software problem...
See this topic:
http://forum.xda-developers.com/viewtopic.php?p=283497#283497
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Ok I searched and searched but couldn't find anyone with this same problem.
My screen flips out 10-12 times a day. What it look like is imagine a screen reflection in the water then throw a rock in the water. It distorts really bad. Anyone know if there is a fix for this or do I need to buy a new phone?
I'm running 2.26 Rom with my own custom extended rom and lots of programs, speed hacks and a2dp hacks, could some registry setting be doing this? a program?
ouch...sounds to me like you need a new phone. I'd try a hard reset, maybe a stock carrier rom and if that doesn't help, screw it, back it goes.
Its strange its not consistent and usually only on the today screen. I have hard reset the thing and re-flashed it multiple times. Think its slowly turning into a brick? Luckly $50 get me a new one with t-mobile if thats the case
"not consistent" is almost always a hardware problem. A trace somewhere corrodes and causes a resistance but not an open, heat affects a chip....all kinds of things can happen and it's not black and white. If $50 gets you a new one and you've already tried the obviously solutions, there's really no question what the next step should be. At least if it was mine. I'm already on my third phone in less than a year because of hardware problems.
Definitely a hardware problem.
Ahhh ok well. ok thanks for your help and thank god for spb backup
Mine has been doing this for ages... I hope it doesn't brick itself. I have backup and insurance too, thank god!
Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal
It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.
I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike
Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
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Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike
Okay here's my fun little scenario that I searched for and hadn't come across anyone with the same scenario. Phone was working fine one day and next it would only display a white screen, thought something went wrong with the software. Tried a reset, tried a hard reset, tried a flash started getting some screen showing and then distorting and whiteing out also on startup would get crackled sound. Tried a few more resets and so on. Removed the battery for 3 seconds-20mins-8plus hours still having a problem. Distortion gets worse when pushing the battery in the back it seems and will eventually just go to white screen. Now I had bought a new battery recently and just for kicks threw it in, seemed to eliminate my problems. Except now as I just for kicks again am charging my old battery in the cradle along with the phone and the new battery it seems to be having similar issue although it hasn't been nearly as bad as before. Now I just took the "bad" battery off the charger and it seems to be just fine in the cradle at this moment, nevermind it's flickering again. Is more poor little Hermes on it's death bed, please tell me no. I paid $200 on it being used from a company who only warranties it for 14 days, I am almost at 30 now. I bought an warranty with it being used and all however they wont help me untill I reach 60 days I guess so I may be out of luck for 30 days before I might get it fixed or my money back. Sucks too because I switched to the $40 data plan with AT&T about 5 days ago and now I guess will be paying for something I can't really use. Okay it seems as though with random pressure on the back seems to cause it. I'm leaning towards some sort of a battery contact issue perhaps? What should I do to clean/fix the contacts?
For those that wonder why I just seemed to rant about my broken phone and seemingly figured out the problem on my own and are wondering why I am still posting all of it the answer is simple: To benefit someone else who may be experienceing the same problem or who may read it and have the problem down the road they will know what they should do. That and it's late and I'm tired
the screen issue is known to be caused by the D-pad connector coming undone
Okay I had run into that as a possibility however would that affect the sound to make it crackle? Also in experimenting some more this morning with the "old" battery in place it seems to be much much more sensitive to pressure, almost to the point of holding it in the palm of your hand causes the screen to go nutty and wash out to white screen and come back etc.. However with the new battery in its much more stable and I need to apply more pressure in order for it to reproduce these symptoms. I know you've been a member for longer than me and you also work for AT&T however my gut feeling is something else may be the culprit here. I tried recording a video using my backup phone last night except I couldn't seem to get it uploaded to show what the screen is doing. Oh well I really want use of the phone but I also don't want to void the warranty, namely my extra warranty which I can't file a claim for the next month.
2 weeks ago, my HD suffered a problem where it would randomly reboot. Eventually it would not power up at all. I have just received my phone back from HTC repair centre, and after 2 hours of use..... guess what ...... same problem is happening again. According to the repair sheet, the main board was replaced - but obviously not the cause of the fault. I've been without the phone for over a week now and i rely on it for work.
I was contsantly tracking the progress on line, and the repair took less than an hour, with probably 2 hours of testing.....
Anyone else had similar issues? Should i push for a new phone rather than repair, as it seems they can't even get this right.......
ardsar said:
According to the repair sheet, the main board was replaced
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i dont buy that. it would be cheaper to just give you a new one. they probably noticed a faulty connection and tried to fix it.
when this sort of thing hapens, you should allways try to get a new one.
write an e-mail complaining to the htc headquarters, maybe someone will hear you.
gretz
Business requires backups
ardsar said:
I've been without the phone for over a week now and i rely on it for work.
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Consider keeping a backup phone for these issues: when I bought the Touch Pro I kept my Tilt, and damned glad I did.
After changing motherboard, it should be a new machine internally.
The same symptom should not occur unless it is software problem.
Did you try using it without installing extra programmes?
Did you install any special program afterwards??
If yes, you should do a trial run after each installation.
am thinking along this line too... is it a bad program?
The only app that was installed was lumos to control the backlight, however no one else has reported isues with this killing the device.
To me it sounds like the power module is at fault, causing stress on the main board. They fixed what was damaged but not the cause. Surely the device should have been power soaked before returning.
lumos is ok on mine..
zuadao said:
i dont buy that. it would be cheaper to just give you a new one. they probably noticed a faulty connection and tried to fix it.
when this sort of thing hapens, you should allways try to get a new one.
write an e-mail complaining to the htc headquarters, maybe someone will hear you.
gretz
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Click to collapse
The phone came back with a new IMEA number, so they did replace the main board.
pretty tricky problem imo .. fancy not fixed even with change of mainboard
Well after contacting HTC again, they want me to send the phone back - this time with the battery. Can't really see how the battery can kill the device, unless it is trying too pull to much current during charging? Surely there must be a protection circuit to gaurd against this..........
Does anyone have an email address for HTC - other than the "automated response" ones which reply with useless comments?
Guys so I got my G2 since last year or less since I bought it he was losing mobile network reception every 30min.. Lose it then it reconnects itself... It started to annoy me too much so I found some solution on internet to put little pieces of cardboard under the connectors which are located on the back cover of the phone. i done that and it worked till now... Problem appeared again but this time Im out of ideas, I changed pieces of cardboard rearranged them but still it loses signal from time to time and its a big problem for me... I really like this device and its community but I think that I will be forced to sell it if i dont solve this.. I was thinking about buying new back cover but I dont think that would help? Anyone experienced this problem, or if anyone has idea how to solve it permanently please tell me.