Common G2 problem... - G2 Q&A, Help & Troubleshooting

Guys so I got my G2 since last year or less since I bought it he was losing mobile network reception every 30min.. Lose it then it reconnects itself... It started to annoy me too much so I found some solution on internet to put little pieces of cardboard under the connectors which are located on the back cover of the phone. i done that and it worked till now... Problem appeared again but this time Im out of ideas, I changed pieces of cardboard rearranged them but still it loses signal from time to time and its a big problem for me... I really like this device and its community but I think that I will be forced to sell it if i dont solve this.. I was thinking about buying new back cover but I dont think that would help? Anyone experienced this problem, or if anyone has idea how to solve it permanently please tell me.

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8525 Dead? NO! Wait yes?

Okay here's my fun little scenario that I searched for and hadn't come across anyone with the same scenario. Phone was working fine one day and next it would only display a white screen, thought something went wrong with the software. Tried a reset, tried a hard reset, tried a flash started getting some screen showing and then distorting and whiteing out also on startup would get crackled sound. Tried a few more resets and so on. Removed the battery for 3 seconds-20mins-8plus hours still having a problem. Distortion gets worse when pushing the battery in the back it seems and will eventually just go to white screen. Now I had bought a new battery recently and just for kicks threw it in, seemed to eliminate my problems. Except now as I just for kicks again am charging my old battery in the cradle along with the phone and the new battery it seems to be having similar issue although it hasn't been nearly as bad as before. Now I just took the "bad" battery off the charger and it seems to be just fine in the cradle at this moment, nevermind it's flickering again. Is more poor little Hermes on it's death bed, please tell me no. I paid $200 on it being used from a company who only warranties it for 14 days, I am almost at 30 now. I bought an warranty with it being used and all however they wont help me untill I reach 60 days I guess so I may be out of luck for 30 days before I might get it fixed or my money back. Sucks too because I switched to the $40 data plan with AT&T about 5 days ago and now I guess will be paying for something I can't really use. Okay it seems as though with random pressure on the back seems to cause it. I'm leaning towards some sort of a battery contact issue perhaps? What should I do to clean/fix the contacts?
For those that wonder why I just seemed to rant about my broken phone and seemingly figured out the problem on my own and are wondering why I am still posting all of it the answer is simple: To benefit someone else who may be experienceing the same problem or who may read it and have the problem down the road they will know what they should do. That and it's late and I'm tired
the screen issue is known to be caused by the D-pad connector coming undone
Okay I had run into that as a possibility however would that affect the sound to make it crackle? Also in experimenting some more this morning with the "old" battery in place it seems to be much much more sensitive to pressure, almost to the point of holding it in the palm of your hand causes the screen to go nutty and wash out to white screen and come back etc.. However with the new battery in its much more stable and I need to apply more pressure in order for it to reproduce these symptoms. I know you've been a member for longer than me and you also work for AT&T however my gut feeling is something else may be the culprit here. I tried recording a video using my backup phone last night except I couldn't seem to get it uploaded to show what the screen is doing. Oh well I really want use of the phone but I also don't want to void the warranty, namely my extra warranty which I can't file a claim for the next month.

[Q]Elf freezes with official & cooked ROM?

Hello!I got a HTC elf for about 2 months and i got some problems with him for about some time it freezes from sudent without doing anything and sometimes the power goes off and doesn`t want to turn on anymore,i do not know what to do with him now.Please help me
PS: The phone is bought second-hand in case it helps but this happens only for about 2 weeks
man HTC touch elf phones are quiet delicate also (from its back side).
i believe you might have fallen it somewhere hence its back side of the phone has become loose so hence it would loosen up the battery...every tym you pressure at its back side I to had a similar enigma, i just tighten the back part and later it worked properly..
Anyone can give me some more details about this kind of problem and solution to this please maybe a tutorial with pictures?
did u drop your phone?? i used to drop my phone alot aswel and so had the problems of turning off time snd again too! probably th battery has loosen abit..try keepin a thin paper/cover over th batt/under the batt cover to make it fit tight! about the freezing problems i didnt have any..might b bcoz ur phone is old(2nd hand) - or having inner circuit problems maybe!
It felt for about 2 times but was with the housing on it and i do not think it had suffered anything but i will try tomorrow to put something on the back cover of the battery to see if it has any results.And about the problem with freezeing i disasambled the mainboard and made it with contact spray so i don`t think it does that because it isn`t make a good contact something or things like this,and the problem is that it does power on very hard after the freezing and sometimes it just goes off from sudent and do not want to power on any more.The phone is SH but when i bought it it didn`t had any of this problems
Hello again!I have tried your ideea with putting something betwean the battery and the back cover but it steel freezes do not know what to do with it anymore!please help me solve this problem!!!(
probably the plastic piece will solve ur problems.
http://forum.xda-developers.com/showthread.php?t=477120
I allready tried this and for a moment i thought the problem was solved but after abot 3h the device was power off but after yesterday (cuz sunday i disasambled the device) i didn`t happened anymore but today the device was low battery and i do not know why cuz yesterday morning i took him from the charge..very bizzar isn`t it?:-?
Mine started to have the same problem, I have it for two years and no problems until now. I cared about it very well, so no fall-downs or scratches. I updated everything in SW I could but it doesnt solve the problem. I also replaced the battery, no effect. I think it will be electronic issue. Wish someone could help us...
Hi,
I think I had the same problem:
- the phone froze in standby (sometimes after 30min, sometimes after more than 5 hours).
- if standby is disabled it NEVER froze (but i had to charge battery one a day).
flashing was no solution (tried blue elves, onyx and tess).
i shipped it to htc-repair-center three times, but they could not repair my device (altough they tried and shipped it back to me DEFECTIVE).
Now I have a replacement Elfin which works perfectly.
So nobody has a solution for this?
Has anyone found a solution for this cuz i tried the plastic thing but nothing seems to solve the problem i disasambled the elf and put contacts spray wd40 on it and heated but nothing the phone still goes off and freezes i still use the plastic things over the processor but i think that it does this because the processor is overheated and thats why it freez and turn off and do not whant to turn on maybe someone had tested to put a piece of aluminium in stead of the plastic thing to cool the processor?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

[Q] Where is the antenna?

I had to open my atom life because the touchscreen wasn't responding.. And then I accidentally dropped the phone while I was trying to put the phone back together.
Everything still worked okay, apart from the network signal, which does not give anything, not even a single bar. Could someone help me pinpoint where the antenna is? I fear that it might have disconnected somehow when I dropped it, but I sincerely do not know where it is.
I really don't know what the problem is, and if you could suggest on what could be done, I'll gladly try it.
Thank you so much, and I hope you guys could help me with my problem.

[Q] WIFI problems after screen replacement

Hello Guys,
I just got my HD2 from repare, had to change the screen since it became unresponsive.
After I got it back, installed both WP7 and Anrdoid on it, I found out that the phone is not detecting any wifi networks. I tried in both WP7 and Android, and both of them do not detect any wifi networks. So it looks like when they changed the screen, they messed up WIFI connectivity. I'm guessing they might have forgotten to connect one of the connectors.
I am planning to take it back to them, but I was wondering if any of you knows which connector is for the WIFI, and if its easily visible once I take the back cover off, since I already done that before.
Thanks in advance
Hi dude,
if a connection is a problem and you even going to find it don't do it yourself.
it's a pretty small and gentle stuff, so you must know what you doing and how to connect them. Obviously you will need some serious tools.
my guess if you had all that - you already been doing this and not asking here.
so advice - not touching anything, not making it worse.
Best case: the connector came loose (which is not all that uncommon). It's the connector on the black wire on the top right side of the main board.
Worst case, they broke off a contact (which is also quite common).
Either way, don't try to repair it yourself but bring it back to the repair shop. If they accidentally broke off a contact then that requires a professional repair.
Thanks guys.
After some tests, I found out that the phone does detect wifi networks, but have extremely bad reception. I have to be very close to the wifi router for it to detect the network.
Any idea what might be causing this?
wessamzeidan said:
Thanks guys.
Any idea what might be causing this?
Click to expand...
Click to collapse
Like I said, either a loose connector or a contact has broken off. That will give you about 1 bar of reception while sitting next to your router...

Galaxy s4 almost bricked

Hello. I want to start off and say that even tho i used a lot of phones Samsung fits me bets. With that in mind i want to tell the story of my broken s4 i9505. I bought it new and used it about 2 years until i got and iphone 5s. The phone remaind in a drawer with the intention of selling some time but forgot about it, then i used the phone once a week or so paired with moto 360 because iphone could not connect and used the watch only for time .(bluetooth worked fine remember this). Anyway i decided to sell it and i had all my apps and accounts in there so i thought the fastest way was to factory reset it and make it fresh so i can sell it (rom was not stock at the moment, i have no ideea what rom it was). I sold it to a friend that told me he wanted to pair something with it thru bluetooth and bluetooth didnt work...i sayd that it wasnt possible because all i did was a factory reset and that couldn't damage anything. Things got worse as the phone was charging very very slow and if it got over 90% baterry would not respond to anything (red led at 90% and got to green when full but still no response from phone) and the only thing to do is to remove battery. Then i took the phone back, got it a new battery but that didn't changed anything, took it to some repairs shops that didn't ever hear about this problem, i had it chance the software but that didn't do anything. The problem i suspect it is and i saw a few other posts online was the bluetooth module would stop working for some reason and do this to the phone. Currently i don't know what to do with it and i don't want to sell it just for part for 50 euros or so. Also i read that the bluetooth module can't really be changed as a spare part because it's part of the motherboard and that means almost all the phone. Phone is in mint condition, i didn't damage it before the sell , the buyer didn't damage it or messed with the rom...Another thing i noticed is that in settings under bluetooth address says unavailable. Can someone please help me ? I can provide more information about serials and stuff if needed. Also wi-fi doesn't work now.
Mine also show unavailable under Bluetooth address, but it works.
Are you currently on the stock rom?
Yes is stock. Android version 5.0.1 I9505XXUHOJ2. If i toggle bluetooth on says starting bluetooth then after 5 seconds it disables. I guess the problem is from hardware not software. So fast battery drain is not normal something is using a lot of energy.
As far as I know, the Wi-Fi and Bluetooth modules are in the same physical chip, therefore something might be physically broken. Here's a clip I came across while trying to fix my phone's Wi-Fi and I think it's exactly what might fix yours. (Should be very cheap to do too.) I think basically what he's doing is putting some flux on the board then reflowing it with the hot air gun.
Before taking that step, be sure to exhaust the possible software fixes. I'm not sure, but updating the bootloader and modem MIGHT fix it.
My wi-fi started working again it just took a while but the bluetooth does exactly the same as in the clip so maybe that's the problem. I don't understand why does so glue over it make it work...also for me it's hard to turn the phone off because the screen goes black but the blue led still stays on and the only way to turn it off completly is to take out battery. Maybe this will solve the battery problem aswell ?

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