This JasJar I have Always have problem waking up after period of inactivity. If I had it powered off for too long, I cannot bring it back to life with any hardware button, except the reset. Usually I can still see the green light flashing indicating the phone in on and working. But I had also tried to call it, but it won't ring. As a PDA the problem wouldn't bother me too much, but as a Smartphone it mean I might have missed a few important calls
the only solution i have now is i go to settings, power, advanced and i disable the "turn off device if not use for" option
it works all the time with me but it eats the battery, specially if i am connecting my BT headset
Please if anyone has a solution let me know
thanks
i forgot to say that it happens even if i take the SIM card out of the device, so i do not think it is a SIM card issue
i do not have and SD cards
Any Help?
it happens randomly with no specific reason, but I tend to believe it's due to a third party s/w. If you made a hard reset and kept using the device with only the standard applications, the device will be very stable except the bluetooth issues.
The issue of the PPC power button, whatever a soft one or a hard one, has been consistently existed since I bought my first PPC with PPC2000. I am so disappointed that it is exactly the same case after some 6 years...
It is usually due to some imcompatibility between the system and some today-enhancing add-ons, which seem necessary for us but sometimes however causing problems like a deep snooze...
thanks for ur answers, actually i do not think it is related to 3rd party applications on today screen plugins, since i already had reflashed my device and i am running now with no applications installed, i am not sure what Phono can do for me i will try to contact them today and see if i can get a replacement or what?
yet any other ideas will be really appreciated
Same problem in my device can any one help me Please
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
jmdrizen said:
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
Click to expand...
Click to collapse
Thanks dear .. I will tray it I hope it will fix this problem.
jmdrizen said:
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
Click to expand...
Click to collapse
Did any experts here got a solution to this? I really don't know why it happened.. I am using MDA from T-Mobile..
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
SomeOneCares said:
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
Click to expand...
Click to collapse
Um.. Today i tried to "tick off" the battery off option under the "System" page.. it works fine for the entire day.. And battery eats up is just normal. Anyway.. I think it's related to some software conflict of resources but not hardware.. um.. at least, this is one of the solution!
UP
SomeOneCares said:
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
Click to expand...
Click to collapse
any solution
Related
Ok, I will try to make my probmen more clear...
I bought my Prophet (QTEK S200) in March and everything has been working fine (also bluetooth) till few weeks ago when, all of a sudden, my prophet start taking more than 4 minutes to boot. I try removing some hacks or uninstalling soem programs, but nothing. After few weeks I realise that actually also BT is not working: in comm manag, there should be an X on the BT button when turned off, but I see none; instead the BT icon is green but the blu led is not blinking. I try clicking on he BT button several times, but nothing changes: still the icon is green, no X and no blue led. I try also with SETTINGS > BLUETOOTH > MODE tab: I check the "Turn on BT" box and press ok, but nothing, because when go back to the tab the box is not checked anymore.
Yesterday I uninstalled an old version of Skype and installed the nw one, turned on my WIFI and chatted for a while: all ok. Then I open PIE and browse some sites and all of a sudden the prophet freezes. I soft reset (with the stylus) and guess what: the prophet takes less than 2 minutes to boot. I try to soft reset few more times: same fast boot. So I go and check the BT: it works properly now!!!!!
An finally I plug the USB cable to sync the prophet with Active Sync 4.2: sync is done. Then I soft reset again and guess what?!?!?! 5 minutes to boot and no BT working!!! SGRUNT!!!!!
Ok, I say, time for a hard reset: I press the two buttons on the left side and I use the stylus, press green button at prompt and hard reset starts. Guess what? The prophet takes 5 minutes to reach he windows logo and the first time wizard. I try 3 more times, same result. And when the prophet is up and running (after restore of original settings) BT is still not working...
I do not know what to think. To me it looks that the BT problem and the long boot are related. Any help would be appreciated.
Thanks
Try the Hardreset. If the device will work well after that - it is just software problem. If no - sorry...
As i said, I tried hard reser, and still not working
thegios said:
As i said, I tried hard reser, and still not working
Click to expand...
Click to collapse
Sorry, i missed that!
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
thegios said:
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
Click to expand...
Click to collapse
not you alone .. me tooooo the same as you i feel that you like talk about me
its the same and im looking now for schematics for the phone
any one can help !!! please
Hi there,
i'm also having lot of troubles with my Prophet.
My opinion, but not sure as many other are using it successfully, it that it comes from the A2DP patch.
It started by the phone feature. I can't use it without using the Bluetooth headset (without headset, i have only noise in the speaker, also in the headphone plugged on the bottom). Then it started with Bluetooth that woudln't turn on. So no way to make calls anymore (shame for a phone...). And from this evening, i see issues also with WLAN!!! I can't turn it on.
Hard reset, flashing a new ROM, Radio ROM doesn't change anything.
I am desperated, i now need to flash it back to German O2 ROM and give it to repair to O2. Hoping they will not see it has been flashed with other ROM.
btw: could someone taking German <please> find me an adress for an O2 shop near Aachen? I can't find by myself on the O2 web pages. Many thanks in advance.
NO BT!!!
thegios, I exactly have the same problem, did you find a solution to your problem? NO BT, 5 minutes boot up time!!!
gvural said:
thegios, I exactly have the same problem, did you find a solution to your problem? NO BT, 5 minutes boot up time!!!
Click to expand...
Click to collapse
telephone replaced... (under warranty luckly...)
it looks like the broken bluetooth affects somehow the boot procedure
Oh no... I have this exact same issue... so it must be the ad2p hack... did we all have this? My phone take 5 minutes to boot and no BT too.... exactly the same!!! check my threads~~!
I did no ad2p hack
m... so the dealer wasn't able to repair it? i already have a mother board replacement... i don't want another one...
repair? do u think that for them it's cheaper to repair than to replace?
the dealer we have here seems to beleive so... they refuse to give replacements. and all they do is provide shotty repairs so you have to keep going back. its frustrating. This phone has caused me a lot of headaches.
I bought it in a big mall, so what the shop did is to package it and send it to the dealer and in 8 days i got back my same phone with simply the WHOLE motherboard replaced, which means new rom, new mac address, new everything
only front and back cover are the same
maybe.... cos I found a tape to cover infrared, so maybe they kept nly front cover, since also the power button feels different (not it is harder to push it)
loki bluetooth problem
thegios said:
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
Click to expand...
Click to collapse
myself too !!!!!
i have done all you said but same problems
i noticed that when you got windows mobile screen if you dont see the blue light
you can anyway reboot cause you wont got bluetooth at the end of the boot
when i associate a bluetooth gps, it s sucks...
anyway i m in the same s**** .
i think it's a hardware problem....
waitin for any another experiment to solve this f*** problem...
its a hardware... I installed a new rom and bluetooth worked until it was reboot... and also it would stop working when i left the phone alone for a few hours... MB had to be replaced...
my prophet also needs more than 4 minutes to boot. but my bluetooth is working and i don't see any other error. what can i do?
"power will be turned off and you may lose data if you have not saved them do you want to continue"
This messages appears always on phone as my phone is fully charged and there is no problem with power butten but the battery get lows very fast and not normal also if u touch the devcie from the battery side you feel its wormer than normal also there was a virus on the system and I reformatted it but got the same problem please I need a solotion for this problem ASAP please
PS I use the original ROM
why_fadoo said:
"power will be turned off and you may lose data if you have not saved them do you want to continue"
This messages appears always on phone as my phone is fully charged and there is no problem with power butten but the battery get lows very fast and not normal also if u touch the devcie from the battery side you feel its wormer than normal also there was a virus on the system and I reformatted it but got the same problem please I need a solotion for this problem ASAP please
PS I use the original ROM
Click to expand...
Click to collapse
your battery might be dead. did you get the phone wet recently? or do you use it in the bathroom or kitchen where there may be steam in the air?
check the connectors on the battery and the device to make sure they are connecting well and dirt free...
can you try someone elses battery? or buy a new one on ebay or deal extreme or something?
good luck
There is no problem in the battery, because sometimes the device is working and excellent battery hold two days I would expect that viros
If you change the Rom you can solve the problem
I'm sorry if change the Rom can solve the problem????
Note can be useful sometimes power button does not work no response
why_fadoo said:
Note can be useful sometimes power button does not work no response
Click to expand...
Click to collapse
Think you've just stated your problem. This looks like you have a faulty power button where is is jammed pressing down casuing your message to appear as it is constantly trying to turn itself off.
I have the exact same problem. When I turn on my phone I get the 'turn off' message, my battery drains in five hours (I've got three batteries so the problem's not there), and if my phone switches off it turns back on right away (= button jammed). It was water damage due to some annoying stranger at a barbecue.
I've searched this site, tried suggestions, tried other places (one tip is to get a small sliver of card and slide it under the power button cap to try and jolt the power button back), and I think I'm now left with either asking HTC to fix it at a cost, or buy another one on eBay etc.
Good luck with yours, let me know if you get anywhere. I wouldn't mind, it's the power-drain that's killing me
Yes,((smeddy)) I face the same problem where I am if you turn off the device is running itself, but Did you change rum can solve the problem or not
Changing ROM makes no difference, shure it's hardware, and I can't unjam it
I know the cause of problem is caused by virus named ((((REMOTEINF.EXE)))))
states if faced with digging virus name on the PC may be moved to the device if you found a way to delete it from the mobile I hope Aalamni I ask anyone who knows the way to help us teach them that no, thank you
I know the cause of problem is caused by virus named ((((REMOTEINF.EXE)))))
states if faced with digging virus name on the PC may be moved to the device if you found a way to delete it from the mobile I hope Aalamni I ask anyone who knows the way to help us teach them that no, thank you
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
interesting problem. Most times if a problem persists across hard resets/ rom flashes with task 29, etc, then it is usually a hardware problem.
Have you tried calling your carrier or htc for tech support, maybe a new phone?
Solution?
Hi,
I also had this same problem. I solved it, strangely, by plugging the phone in to charge then unpugging and reseting. Hope this works for you too!
Scott
Unfortunately I cannot benefit from the warranty service or free replacement.
The repair costs would not be an issue. The only thing that bothers me is that I don't know if is a hardware or software related.
If I consider the symptoms it should be soft related. But if I consider the thing that nothing of the above mentioned worked, then I have to tag it as hardware issue.
The only thing that could trigger such a behaviour is the fact that this weekend I had it in some high temperature environment ... trying to hold the phone which was charging, in a car without AC, outside temperature 37 Celsius in the shadow, I almost burned my hand ... so maybe some strange protection was triggered.
Another strange behaviour it had, is that i could not charge it on various trials. With the charger connected, in car or at home, it would not charge and the signal led which on normal charge is amber, in these cases was blinking between amber and green.
if the phone gets too hot, it won't charge. That is a safety feature.
Make sure you check your battery contacts as well, where the battery sits in the phone. If the middle one is bent so it doesn't make contact with the phone, it can give you the flashing led.
I thought I read on here that the hd2's were warrantied by htc for 2 years, based off serial number. Wouldn't hurt to call and see.
But it sounds like something fried in the heat.
Thanks for the feedback. I'll try to see if I can have a service check on it.
danielterci said:
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
Click to expand...
Click to collapse
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Ahkau said:
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Click to expand...
Click to collapse
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
nrfitchett4 said:
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
Click to expand...
Click to collapse
You might be right. I really dun know if it is a hardware or software problem. But, it's kind of interesting that after u plugin it will work for quite some times. And, it will come back after the next soft reset.
OMG!! ... this means that I've just got the HD2 Ebola disease. )
Now being serious, after flashing 3 ROMs, hundred of soft resets, battery in out ... and one long night ...I just give up.
I will just try not to have the phone discharged. I hope there will be a solution sometimes soon.
Possible solution
I had the same problem.
I removed the cover, cleaned the two contacts on the back of the cover and for some unknown reason it returned to normal (although I was holding a pencil in a threatening manner to the red reset button).
What are these nodules for? I think more to do with reception, but it worked perfectly.
Cero92 said:
Hi all, i just got a Qtek 9090 with WM2003 (ITA). I upgraded to WM6.1, but now it has some strange problems: first of all, when it goes in standby, sometimes it doesn't wake up. If i have to reset it, most of times it doesn't boot (it shut down before WM loads) or i get R: None G: None and i have to reset again (otherwise the phone won't work).
The lock at the boot doesn't happen when the phone is connected at the USB port (i think that's because it charges, maybe it's a battery problem?)
Another thing is that i can't turn it off: if i hold pressed the power button, it deactivate the backlught but the device stays on, and if i make another long press, i get the backlight back again... I had this problem also with WM2003, maybe it's normal?
What do you think? Whan can i do?
Click to expand...
Click to collapse
Have you make a HardReset?
The correct HardReset, not only reset and press Power button!!!
See in my HowTo Section...
and why not WM6.5.5 see here
yep, hard reset is a good start, but about your other problems:
the device does not really turn off, like other phones. pressing the power button makes it go to hibernate, the display turns off, depending on your settings, it locks the hardware buttons and it shuts off wi-fi, it hardly uses any energy but gsm/gprs stay on.
the device seems to be off, yet the phone is one and you can be called. that is the closest you get to switching it off. when you turn on airplane mode, the battery consumption is even less so there is not really a need to turn it off.
pressing and holding the power button always was for the backlight. many other devices open up a shutdown menu when you do that, that would allow you to turn it off, soft reset, or switch off the backlight, but for the BA, that is not the standard. however, if i read it right, d-two is working on remapping the power button, probably for that cause.
the R: none G: none issue is known and not a problem with your phone, whenever you run out of power or remove the battery for a second, the next boot will be w/o radio (R and most roms don't allow booting without it. that's why you get stuck there and have to perform a soft reset. back in the days of wm2003 i used to remove the battery when the device froze to reset it w/o the stylus, because it didn't matter then. with cooked roms, it is different, just like the booting splash screen or the way to perform a hard reset, many things change on a cooked rom.
the issue with waking up from standby, or the SOD (standby of death) is an issue, that most likely has something to do with a backup, restored after flashing another os, or maybe you didn't perform a hard reset, as stated by d-two. you should do that, now that the device is still new, you have nothing to lose
also, read through the tutorials posted by d-two and myself, whether you missed anything while flashing.
The "real" hard reset is the one i can get by pressing camera + record button and reset? If so, i already did it after flash (i use d-two 6.1 Manila ROM in WWE)
It shows me 3 options, i put on YES "Clean Registry Hive" and "Format Storage" then i press the mail button, the screen become white for a while and the next boot al seems to be ok.
It seems, because after some time i get again the "standby of death" and, if i press the reset button, the most of time it won't boot up again (it turns off before i can get to WM), if it works phone doesn't. All these boot problem can be avoided by connecting the phone to the usb cradle, so maybe it's also a battery problem, i think...
@ d-two: i'll try your new ROM, however before i've tried your 6.1 ROM
I've already read your guide because i've got Windows 7 and i couldn't flash without your tutorial
NEWS: installed d-two new ROM, after flash i made the hard reset selecting the second and the third options, then i get the blank screen and, when viewing the htc screen, it shut down itself like it did before
As always, with the usb connected, it has no problem :\
It can be battery power - battery is old, and it doesn't provide current [A], or voltage drops [V] and phone think, it's empty.
Maybe you can try with new battery, or buy 2 nokia bl-4c batteries and repair orginal battery (somewhere on forum there is a tutorial about that - but use bl4c, not bl5c like in tutorial - bl5c are too thick to fit)
n0rbi666 said:
It can be battery power - battery is old, and it doesn't provide current [A], or voltage drops [V] and phone think, it's empty.
Maybe you can try with new battery, or buy 2 nokia bl-4c batteries and repair orginal battery (somewhere on forum there is a tutorial about that - but use bl4c, not bl5c like in tutorial - bl5c are too thick to fit)
Click to expand...
Click to collapse
That's what i was thinking (and that's i hope it isn't)... Now with another recharge cycle it seems to be good also with cooked ROMs, i hope it's solved
Maybe you just have to charge/discharge it for 4-5 times, and it will restore it's capacity. Mine BA was turning off when battery indicator was showing ~60-70%, and now I'm waiting for new battery (i destroyed original )
"charge/discharge it for 4-5 times" does not have an effect on Li-ion kind of batteries. This is probably a software problem. When you turn your phone on (after removing a battery) it always shows "None" for R and G, so just press Reset button and it will be ok. I use Reset to power it on Then you can flash 6.5.5 which doesn't have problems, and do a hard reset. There should be no problem at all..
I also got the problem with the stock ROM :\
The R: None G: None error is the less important problem
Got any luck fixing it? I've had similar problems before, sometimes it turned itself off when the battery was at 60% in WM2003. Did you update to d-two's 6.5.5?
Yes, now i'm running d-two's 6.5.5 ROM.
No, i still had the problem Yesterday i called to the assistance service and they said me to remove the battery and after a while recharge it.
I put off the battery yesterday at 16 and i put it again in the phone this morning at 8, i charged it but i still have the problem
This evening i called again and they said me that i have to send it back, i'll flash the original ROM and send it on monday.
That's a shame, i really like this device, even if it's not mine, my sister uses it and she's not a pro user, what a waste
Didn't understand, what "assistance service"? This is very old phone, I just can't believe it has some kind of warranty
I have another battery, and using it the device turns it off sometimes while it's in the stand-by mode! Don't know why, the voltage on it is fine, I have measured it while working...
marko_serb said:
Didn't understand, what "assistance service"? This is very old phone, I just can't believe it has some kind of warranty
I have another battery, and using it the device turns it off sometimes while it's in the stand-by mode! Don't know why, the voltage on it is fine, I have measured it while working...
Click to expand...
Click to collapse
I bought it on an eBay market and it offered 60 days warranty. It's not official HTC/Qtek warranty, but it doesn't make difference, as long as the device will work
If for you it happens only when it's in standby, maybe you just have the standby of death, the problem Chef Tony was talking about at post 3?
Cero92 said:
I bought it on an eBay market and it offered 60 days warranty. It's not official HTC/Qtek warranty, but it doesn't make difference, as long as the device will work
If for you it happens only when it's in standby, maybe you just have the standby of death, the problem Chef Tony was talking about at post 3?
Click to expand...
Click to collapse
My Roms have no SOD
This is when vbase32 have all 01000000 base adress !!!
Search about SOD!!
No, this happens only with my old battery. I'll try it out now with this new ROM!
I was trying to understand his problem
Just to know, what kitchen do you use?
Cero92 said:
I was trying to understand his problem
Just to know, what kitchen do you use?
Click to expand...
Click to collapse
First i have create my own kitchen but then i have found the OSBuilder and this is the best kitchen ever
With this kitchen you can look the Vbase32 for SOD!!!
Well, i trust you that your ROMs doesn't have SOD problem, in fact this happened to me also with the shipped WM2003 ROM, it's a real hardware issue
Cero92 said:
Well, i trust you that your ROMs doesn't have SOD problem, in fact this happened to me also with the shipped WM2003 ROM, it's a real hardware issue
Click to expand...
Click to collapse
I think so, sorry
d-two said:
I think so, sorry
Click to expand...
Click to collapse
No problem, i'll send it to the assistance on monday, i hope it won't take too much time :\
Cero92 said:
No problem, i'll send it to the assistance on monday, i hope it won't take too much time :\
Click to expand...
Click to collapse
good luck But very cool that you have warranty
Hi all,
Long time no post here!
I have an HTC U Ultra, about one year old, heavy usage. All of a sudden the Home button has started to fail. I have fingerprint scanning enabled, but it doesn't work when the screen is unlocked either, so I'm not sure it is related to the fingerprint scanner, I think it's more a hardware/software issue with the button...
I have followed another thread on this but I'm not able to resolve it.
The only thing that seems to temporarily resolve the issue is to switch it off, give the screen a good wet wipe clean and then switch it back on again. Just rebooting doesn't resolve the issue.
It seems to be getting worse in as much as it seems to be failing more often and increased regularity. I'm reluctant to factory reset it as I'll have to reconfigure it all again and I have read on other threads that it does not resolve the problem. The back and other (don't know what it is called!) button work fine.
Does anyone know what the cause is or shall I send it in for repair?
Thanks in advance for any advice.
Interesting this just started happening to me too , also 1 year and few month old phone and heavy usage.
Not to mention that since day 1 , the charger that came with the phone suddenly stops charging.
I bought another original HTC charger, and it behaves exactly the same.
especially when battery is very low like 10% or less, it don't charge at all.
I regret buying this phone, worst phone I have ever had
gavin watson said:
Hi all,
Long time no post here!
I have an HTC U Ultra, about one year old, heavy usage. All of a sudden the Home button has started to fail. I have fingerprint scanning enabled, but it doesn't work when the screen is unlocked either, so I'm not sure it is related to the fingerprint scanner, I think it's more a hardware/software issue with the button...
I have followed another thread on this but I'm not able to resolve it.
The only thing that seems to temporarily resolve the issue is to switch it off, give the screen a good wet wipe clean and then switch it back on again. Just rebooting doesn't resolve the issue.
It seems to be getting worse in as much as it seems to be failing more often and increased regularity. I'm reluctant to factory reset it as I'll have to reconfigure it all again and I have read on other threads that it does not resolve the problem. The back and other (don't know what it is called!) button work fine.
Does anyone know what the cause is or shall I send it in for repair?
Thanks in advance for any advice.
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