Ok, I will try to make my probmen more clear...
I bought my Prophet (QTEK S200) in March and everything has been working fine (also bluetooth) till few weeks ago when, all of a sudden, my prophet start taking more than 4 minutes to boot. I try removing some hacks or uninstalling soem programs, but nothing. After few weeks I realise that actually also BT is not working: in comm manag, there should be an X on the BT button when turned off, but I see none; instead the BT icon is green but the blu led is not blinking. I try clicking on he BT button several times, but nothing changes: still the icon is green, no X and no blue led. I try also with SETTINGS > BLUETOOTH > MODE tab: I check the "Turn on BT" box and press ok, but nothing, because when go back to the tab the box is not checked anymore.
Yesterday I uninstalled an old version of Skype and installed the nw one, turned on my WIFI and chatted for a while: all ok. Then I open PIE and browse some sites and all of a sudden the prophet freezes. I soft reset (with the stylus) and guess what: the prophet takes less than 2 minutes to boot. I try to soft reset few more times: same fast boot. So I go and check the BT: it works properly now!!!!!
An finally I plug the USB cable to sync the prophet with Active Sync 4.2: sync is done. Then I soft reset again and guess what?!?!?! 5 minutes to boot and no BT working!!! SGRUNT!!!!!
Ok, I say, time for a hard reset: I press the two buttons on the left side and I use the stylus, press green button at prompt and hard reset starts. Guess what? The prophet takes 5 minutes to reach he windows logo and the first time wizard. I try 3 more times, same result. And when the prophet is up and running (after restore of original settings) BT is still not working...
I do not know what to think. To me it looks that the BT problem and the long boot are related. Any help would be appreciated.
Thanks
Try the Hardreset. If the device will work well after that - it is just software problem. If no - sorry...
As i said, I tried hard reser, and still not working
thegios said:
As i said, I tried hard reser, and still not working
Click to expand...
Click to collapse
Sorry, i missed that!
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
thegios said:
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
Click to expand...
Click to collapse
not you alone .. me tooooo the same as you i feel that you like talk about me
its the same and im looking now for schematics for the phone
any one can help !!! please
Hi there,
i'm also having lot of troubles with my Prophet.
My opinion, but not sure as many other are using it successfully, it that it comes from the A2DP patch.
It started by the phone feature. I can't use it without using the Bluetooth headset (without headset, i have only noise in the speaker, also in the headphone plugged on the bottom). Then it started with Bluetooth that woudln't turn on. So no way to make calls anymore (shame for a phone...). And from this evening, i see issues also with WLAN!!! I can't turn it on.
Hard reset, flashing a new ROM, Radio ROM doesn't change anything.
I am desperated, i now need to flash it back to German O2 ROM and give it to repair to O2. Hoping they will not see it has been flashed with other ROM.
btw: could someone taking German <please> find me an adress for an O2 shop near Aachen? I can't find by myself on the O2 web pages. Many thanks in advance.
NO BT!!!
thegios, I exactly have the same problem, did you find a solution to your problem? NO BT, 5 minutes boot up time!!!
gvural said:
thegios, I exactly have the same problem, did you find a solution to your problem? NO BT, 5 minutes boot up time!!!
Click to expand...
Click to collapse
telephone replaced... (under warranty luckly...)
it looks like the broken bluetooth affects somehow the boot procedure
Oh no... I have this exact same issue... so it must be the ad2p hack... did we all have this? My phone take 5 minutes to boot and no BT too.... exactly the same!!! check my threads~~!
I did no ad2p hack
m... so the dealer wasn't able to repair it? i already have a mother board replacement... i don't want another one...
repair? do u think that for them it's cheaper to repair than to replace?
the dealer we have here seems to beleive so... they refuse to give replacements. and all they do is provide shotty repairs so you have to keep going back. its frustrating. This phone has caused me a lot of headaches.
I bought it in a big mall, so what the shop did is to package it and send it to the dealer and in 8 days i got back my same phone with simply the WHOLE motherboard replaced, which means new rom, new mac address, new everything
only front and back cover are the same
maybe.... cos I found a tape to cover infrared, so maybe they kept nly front cover, since also the power button feels different (not it is harder to push it)
loki bluetooth problem
thegios said:
oh cmon, no one had the same problem?
am i the only one?
lucky me ))))
Click to expand...
Click to collapse
myself too !!!!!
i have done all you said but same problems
i noticed that when you got windows mobile screen if you dont see the blue light
you can anyway reboot cause you wont got bluetooth at the end of the boot
when i associate a bluetooth gps, it s sucks...
anyway i m in the same s**** .
i think it's a hardware problem....
waitin for any another experiment to solve this f*** problem...
its a hardware... I installed a new rom and bluetooth worked until it was reboot... and also it would stop working when i left the phone alone for a few hours... MB had to be replaced...
my prophet also needs more than 4 minutes to boot. but my bluetooth is working and i don't see any other error. what can i do?
Related
This JasJar I have Always have problem waking up after period of inactivity. If I had it powered off for too long, I cannot bring it back to life with any hardware button, except the reset. Usually I can still see the green light flashing indicating the phone in on and working. But I had also tried to call it, but it won't ring. As a PDA the problem wouldn't bother me too much, but as a Smartphone it mean I might have missed a few important calls
the only solution i have now is i go to settings, power, advanced and i disable the "turn off device if not use for" option
it works all the time with me but it eats the battery, specially if i am connecting my BT headset
Please if anyone has a solution let me know
thanks
i forgot to say that it happens even if i take the SIM card out of the device, so i do not think it is a SIM card issue
i do not have and SD cards
Any Help?
it happens randomly with no specific reason, but I tend to believe it's due to a third party s/w. If you made a hard reset and kept using the device with only the standard applications, the device will be very stable except the bluetooth issues.
The issue of the PPC power button, whatever a soft one or a hard one, has been consistently existed since I bought my first PPC with PPC2000. I am so disappointed that it is exactly the same case after some 6 years...
It is usually due to some imcompatibility between the system and some today-enhancing add-ons, which seem necessary for us but sometimes however causing problems like a deep snooze...
thanks for ur answers, actually i do not think it is related to 3rd party applications on today screen plugins, since i already had reflashed my device and i am running now with no applications installed, i am not sure what Phono can do for me i will try to contact them today and see if i can get a replacement or what?
yet any other ideas will be really appreciated
Same problem in my device can any one help me Please
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
jmdrizen said:
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
Click to expand...
Click to collapse
Thanks dear .. I will tray it I hope it will fix this problem.
jmdrizen said:
Hey, I had this problem too...
The only way I stopped my PDA from freezing like this was to disable the auto power off feature in Settings/System/Power and keep the backlight turned on (but lower without it plugged in) Settings/System/Backlight.
This helps with other bits too, makes the delay in the unit from ringing less and connection time faster.
Regards.
Dave.
Click to expand...
Click to collapse
Did any experts here got a solution to this? I really don't know why it happened.. I am using MDA from T-Mobile..
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
SomeOneCares said:
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
Click to expand...
Click to collapse
Um.. Today i tried to "tick off" the battery off option under the "System" page.. it works fine for the entire day.. And battery eats up is just normal. Anyway.. I think it's related to some software conflict of resources but not hardware.. um.. at least, this is one of the solution!
UP
SomeOneCares said:
still no solution !!
a small update here, i've noticed that this problem does not happen if i am connecting my universal to the power charger, it only happenes if it works on battery, maybe there is sensor or so needs to be replaced ..!!
i am wondering, is it a hardware problem?
do i have to replace my universal ?? or maybe there is something to do with the software or bootloader?
Click to expand...
Click to collapse
any solution
Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers
Ok, it's tarted 2 days ago, suddenly my new exec screen going to blue (Like PC)??? just blue color (Sometimes white and black stripes) and hung, so I just restart it. But today, is terrible,its happend 6 times. Tonight the worst thing happend, blue screen come again but this time with soft reset, not help at all. Every time I soft reset the splash screen comes, and then that blue screen again. It happend about 5 times, the machine finally start but can't read my sd card and I try to do soft reset but screen goes and never come back. My exec didn't start at all. I tried to release the battery, leave for few minutes and put it back try to start it, nothing happend... now my exec has die.
Anyone please help me and advice please,
What I did just cook ext ROM (So it have autoconfig for my country's operator, and upgrade the radio to 1.14.10 from T-Mobile, like I did to my alpine but it have no problem until I sold it)
Whoa... help me bro...
Thanks in advanced
Finally it's start but never reach windows screen, the blue screen appears again.
And I remember, the strange thing, my IMEI that I read from device properties is: 355195002465655
But, the IMEI at back body,(Under the battery) : 355195000360361
Why?And what happen?
guess u have the same probs as some others
http://forum.xda-developers.com/showthread.php?t=291986
oops:
saw u r already i that post.......
OK, I've got the same problems as you did. I was so upset with the device that I hit it on my lap (with the battery clip side hitting my lap) and then put the battery back on. Then it turned on! So everytime I have this problem I just hit the battery clip side and it turns on like 70 percent of the time. I just realized the SD card is on that side...hmmm..must be something to do with SD. I'm pretty sure someday it would just stop working at all if I keep doing this.
I don't advise anyone doing this but so far it works for me. I still have problems waking it up though. I really think the mainboard is messed up so I'm trying to get a mainboard, even a broken miniusb mainboard just to test it out. I opened mine up to the last screw and no loose connections noted. So if anyone has a mainboard then can sell me PM me.
If you still have warranty on the device, I advise you to send it in for warranty repair. It seems to only get worst and not better. Goodluck, hopefully we can find a solution for this. If I do get a mainboard. I'll let you know if that fixed it.
Hmm, I've guess it, I think the pprob is mainboard. I'll send it for warranty, (But I bought it in other city not in my own city) So i'll have to send it then on friday this week i'll go to that store to check arround and maybe choose the best product. I'll give the update then.
Anyway someone can give a advice to choose the mainboard?
Thanks in advanced.
bump..we need help..Is it a mainboard or coaxial cable problem? Please advise..
OK, Problem found.. Thanks Corneluis...It is a problem with the voltage control on the mainboard! Anybody has a workaround for this?
SOLUTION FOUND!!! At least for my Jasjar. Thanks, cornelius about the info on faulty voltage control which causes the Bulverde CPU to hang and give funny lines and colors to the screen. The solution is to install Pocket Hack Master and disable the Device CPU scaling in settings and set the speed to 312mhz for standby and before you turn it off. Now you can always clock it to 520 when needed but before you turn it off or close the screen make sure the speed is only 312mhz.
This has worked for me for more than 24 hours without any sngle hang.
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
Hi guys,
This evening something wring happened with my HD2. Suddenly without any visible reasons touch screen stopped working. Actualy screen itself is working but it doesn't react on any touches. I did hard reset - no luck, screen is working but touch surface isn't, so basically my phone is almost dead :-(
Have you seen this behaviour ? Is there any possible way to fix it ? The only thing that comes in my mind which could cause something like this is static electricity shock, but if it kills HD2 screen I want my money back.
I guess now I should use warranty and this is just after 1 month of usage....
Just a stupd question
Don't be offended by my question, I just want to rule out the obvious.
You're not wearing gloves due to the cold outside?
Greetings
chuelibrueder
No, I'm not using gloves with HD2 :-(
I have the same problem. I believe that the connectors under the screen became loose.
I have send an email to htc and they told me to contact the retailer to check if they can replace the device and if not to contact the service center in Cyprus.
There is another thread about this issue here
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Hmmm,
Yet another one having to go back due to hardware problems....
WB
I loose the touch screen today and the hardware button exept Home i think, i had to remove the battery and i waited 30s put it back and everything went in place, the phone had called one contact when i had the bug.
The only thing that happened before screen doesn't work and buttons : i received an MMS strange, i'm not sure i can rely on my phone
I only installed the 1.48 rom and the 3 patches (audio, sms and sd card)
20mihalko said:
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Click to expand...
Click to collapse
I contacted the service center in Cyprus and they offered to repair it but they don't have spare parts right now. I've also send an email to the retailer and wait for their answer.
Seems i have to wait after Christmas for a repair or exchange.
The good thing is that by pressing the screen with my palm or giving it a few solid taps it works for some time.
bBeware keyboard layout!
I had suffer bye used hadwritting layout sometime it cause screen doesn't responds
try change keyboard layout not hadwritting
Just had the same thing happen with mine, powers up but the screen wont respond anywhere i press. I have tried hard reset AND soft reset, nothing!
Have just restored factory ROM, and deleted hspdl and dropped off at vodaphone in town. Im gutted!!
really seems to be a production problem: i had to send my hd2 back to htc for screen replacement just 4 weeks ago... same fault as yours: the touchscreen wasn't responding to input anymore!
the last weeks i noticed that many people had this problem too...
wow.. keeping a close eye on this.. guess the same problem from the HD is creeping up to the HD2..
Well im hoping vodaphone dont turn around and say its not covered under warranty etc, I had to [like most ppl] sign up for two years to get this phone, i aint gonna be to happy if i have to spend the next 21 months of my contract without the handset i wanted!
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
tnx!
dio62000 said:
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
Click to expand...
Click to collapse
YESSS!!! thanx mate this worked like a charm!!
VlaJko79 said:
YESSS!!! thanx mate this worked like a charm!!
Click to expand...
Click to collapse
Well, it's been a few weeks now and I've had this problem several times again and worse, even after a hard reset; and almost each time I could fix it by pressing the screen/hardware buttons, but that shouldn't be the way, because I don't think it's good for the hardware, so I searched the forum and I think I found the two culprits (maybe a combination of the two):
1. The problem occured exactly the same day I began using my 16 GB card, class 2. It once happened that when I had the locked screen problem I took out the card and it immediately unlocked. But every now and then the phone still froze, even when I took out the SD card if the problem occured.
2. Then I have put off the automatic light adjustment settings and guess what; no more freezes!
It looks like a combination of power settings and use of SD card. I'm not very technical, but even when it looked like it was a hardware fault at first, it now seems it's a software fault after all.
Touchscreen doesnt work
Well F4CK my screen will not respond to touch at all anymore seems that this is a problem that is not well addressed tmobile is sending out a new one but the question is when will the touchscreen stop working on that "new" one.NOT happy at all.
Well this has now happened to me....no touch response but hardware buttons working, screen still displays-- off to JB HIFI as soon as I can to replace.
OOOKK I had this problem when i just flashed my phone with a costum rom. As far i remember my phone fall down once or twice but not something bad. I have the silicone cover and screen protector. If it was a hardware problem i believe that it shouldn't work at all even if you had to use the hardbuttons. Which that was how i would have to use to unlock the screen. I will go back to the factory rom and settings to see if there is any difference. My current rom is AthineOS 3.14 and Radio 2.15.50.14.
If for any reason you want to access your cellphone and you don't have time go through troubleshooting. I Suggest you download mymobiler which connects the phone and you can use it through your pc. Make sure you take the sd card before you connect. Here is the website www.mymobiler.com
In my case, my phone was RIP. The touch screen stopped working after installing a custom ROM. I installed the latest official ROM from T-Mobile and my phone and came back to life