I've just got an XDA, but am having problems connecting to the internet with it. I'm using GSM (O2 ConnectSettings screen has UK, PostPaid and GSM ticked) because I'm on the 200 minute tariff (at least for the next three months), don't want to pay the daft O2 GPRS costs and will never use the 200 minutes otherwise.
I ask it to connect to to the internet and it says "Dialing +447712932932", then after a few seconds it says "No modem at above number." Does anyone know what internet settings I should be using to get a connection? What about phone profile settings - does the +44 bit mean it's trying to get an international line? Is the number correct?
I mainly read/send email from a non-O2 POP mailbox, but also want to surf the web and have a play with WAP & O2 active.
Any comments about my GSM vs. GPRS thoughts. By the way, when I tried with GPRS (O2 ConnectSettings screen now has UK, PostPaid and GPRS ticked) I got the same error about there being no modem at the other end.
Cheers,
Phil.
Dead easy solution in the end. Apparently the person who swore blind that GSM and GPRS data had been turned on at the O2 end was wrong. So after some more calls to their helpline, it's finally working. God knows why they don't do this by default, since why else would you get an XDA if not for the data connection?
Cheers,
Phil.
Hi guys,
I have the problem, that I cannot connect with GPRS. It always says that on the other side no modem is installed.
Provider: Shanghai Mobile / China Telecom
SIM: Prepaid (e-tong)
GPRS: "Business package" (inkl. 500 MB traffic)
Should you be using the same provider, I would be grateful for some screenshots (Chinese screenshots would be fine as well). I (and a member of the IT department) have already been calling 1860 several times and they told me that GPRS is already activated for my SIM, so that I should be able to connect. Only the business package will be activated on 05/01/04 but free GPRS should be working. What am I doing wrong? :roll:
For GPRS (no WAP) it is only necessary to make a new connection and enter "cmnet" as accesspoint, right? No proxy, no password and no username, right??
Please help...
May I copy from other site to solove this problem.
You must be set the APN to cmwap and then setup up the proxy sever to 10.0.0.172:80.
Please try it!
Thanks for your help but these are the settings for WAP via GPRS (please don't mind).
Meanwhile I figured out what the problem was: China Mobile did not activate my GPRS service although several agents at the hotline had confirmed that it was already opened.
GPRS (Internet, not WAP) just requires to enter "cmnet" as Access Point (APN) and then it works smoothly...
I've been discussing with China Mobile's hotline for more than 1.5 hours and spoke to five different agents. The horrible thing was, that four of them didn't even know what the difference between GPRS and WAP via GPRS is.
Having worked for a provider myself, I consider that quite astonishing (& frightening). China Mobile is the biggest provider (or at least one of them) worldwide, so that such a bad knowledge gap should really not appear.
For those guys with XDA in China: Shanghai Mobile offers a GPRS package with an included volume of 500MB for 200 RMB (appr. 20 Euro) monthly. You have to buy an eTong SIM card for that, activate the GPRS in any direct service shop of China Mobile and then you can start using your GPRS like hell, national GPRS roaming is supported and also inclusive.
That's a fair price and shows what is possible but not offered by European providers possibly due to margin reasons (they earn a hell of money with their business customers)...
I wish we could get that here, 20 euro for 500mb, :shock:
Good at PRICE, WORST AT service
Good at PRICE, WORST AT service
Thats it, PRICE is the only thing they offered
Certainly, it's only the price but as long as you can help yourself, you are well off...
how about the result of you?
As already pointed out, I figured out, what the problem was (GPRS not activated from provider's site, although hotline confirmed that it was active).
Now GPRS is running perfectly and GPRS WAP is also working fine...
8) Did anyone know the setting of China Mobile M-zone. I using it via cmwap. Also inform CS of China Mobile. But, still cannot active the CMnet.
Maybe GPRS Internet is not active or available for your card.
If your are trying to access the M-Zone WAP via CMNET this will fail as you need the GPRS WAP connection for that. So maybe GPRS is not supported for your SIM or the service is not activated for you (normally you have to apply via a form for it.
Third possibility is wrong setting - maybe you should call China Mobile and ask for the setting of your XDA2 (Chinese Name: Duopuda 696).
please can u attache here the cab file for china moblie GPRS settings for xdaII?
Hi, I have been watching with keen interest the development of the Universal. I had the original XDA and the XDA2 but have been waiting for this 3G device before I upgrade.
I have one on back order, but not with Expansys. I have been watching Expansys wondering if I should get one through them instead of waiting however when I phoned them for some technical info about 3G networks the sales individual did not know anything about the "UK networks"!!!
So, does anyone know if you can take an unlocked, uncofigured, JasJar (such as those being sold on Expansys) and just configure the settings for 3G, or is it far more complicated than that.
I am sure I read somewhere that 3G settings need to be configured by the network, unlike GPRS which I have easily configured for my voda sim card in my xdas.
Well if it can be configured, anyone know the settings for the JasJar to use vodafone 3G ??
Cheers, Numb
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
re
n1, thats good to hear. But did u have to configure any settings for 3G ? or was the phone already configured, and if it was already configured it who by, Expansys ?
If they are unlocked presumably you have to configure it to your chosen network ?
Thx fer the reply tho, can't wait to get mine now, you lucky devil.
Cheers, Numb
to make a long stiry short: settings for gprs and umts/3g are the same, no need to change anything, if you have your vodafone gprs set you are ready to use 3g as well.
cheers, lutz
re
:lol: n1 lutzh that is what I was after. Keeping my fingers crossed for early next week. Otherwise I may to try a different distributer.
Thx again for the heads up.
Cheers, Numb
Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael
I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.
I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.
Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com
I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.
Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."
my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.
Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?
Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM
the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.
Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?
I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)
JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess
telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.
spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
Click to expand...
Click to collapse
i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)
It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google
Hi
I bought the first imate jasjam I put my hands on last week; I had read all the reviews I could find and I "thought I did all the research before paying $1100". Well I guess I missed one thing: mtctouch (Lebanon Operator) declared the device "incompatible with their GPRS server" and they are not planning any upgrade for the moment; still no reply from i-mate on the matter.
Am I the only one with a device too advance for the telcom op.?
Can I upgrade or patch the radio stack to become "backward compatible"?
I am running" JASJAM_Arabic_1.20.305.3_1.20.304.104_1.07.03.10
Cheers
for time being use setting phone and under band insted of auto for network select GSM and for GSM/UMTS select GSM 900+1800+UTMS 2100 (first select) or other for your country.
Hi Ridaz,
There should be no reason why this device doesn't work on their GPRS netowkr unless they use a portal system which checks the model of the device connecting to 'taylor' the content to the device.
Tell me do mtctouch offer a internet only GPRS APN or only a GPRS WAP one? Hope you know what I mean bu the term APN. The TyTn in effect should be setup to use the internet one and the mtctouch GPRS network would just see it as a laptop PC.
Gav.
Hi
All 3G phones owners will have to wait until MTC finish upgrading their "equipment", hopefully mid December
Cheers