Hello,
I would like to reset my phone to the state that it was shipped from the factory. I would like to erase all of my contacts and personal info. How do I do this?
http://www.htcamerica.net/docs/wizard user manual.pdf
I own the i-mate kjam.
Is the hard reset different on this device? When I performed the hard reset as stated in the manual my contact book is still full of contacts without my sim card installed.
I want to clear my contact list.
I (MDA Vario) have a option in the config, it's must be named "clear memory" or so, chosse that, it's more comfortable than breaking your fingers for these key combination and will also do a hard-reset!
Push the reset button, and quickly push and hold two of the side button. The manual's hardreset instruction doesn't work for me too.. I wonder who wrote that.
Related
Hi there,
I just got my hands on an O2 XDA IIi, after having an XDA II for the weekend.
I am trying to work out how to best annihilate the O2 Active interface that's on by default -- I _hate_ it! I have tried uninstalling it through the Remove Programs control panel, but I get the following error:
Uninstall unsuccessful. The program was not removed because these files are in use or are read-only. Tap Start > Settings > System tab > Memory > Running Programs tab > Stop all and try again.
\Windows\batteryinfo.dll
\Windows\clockinfo.dll
\Windows\Fonts\xpdr_02.ttf
\Windows\Mobile Solutions\O2ActiveUI\Modules\Connections\connections.exe
\Windows\o2aui.dll
However, there is nothing showing in the Running Programs tab. The Mobile Solutions entry remains in the Remove Programs list.
I have also tried doing a hard reset by holding the power button then hitting the soft reset button with the stylus, in an attempt to get the phone to prompt me for the "Please select your user type" dialog (with the options of Personal or Corporate (and being prompted for a code; I was going to try entering 0506, as mentioned here) however the phone is not prompting me with that dialog! It asks me to align the screen and enter the SIM PIN, and spends a few minutes installing software, but that dialog never reappears, I've only seen it once when I plugged the phone in to charge for the first time.
So, questions:
How do I disable the O2 Active interface?
Do I lose any functionality by doing so? (the Messaging, Phone, Internet... bar does not count as functional, in my book)
Are Contacts saved into "permanent" storage removed on a hard reset?
Any general tips or resources that you would recommend? (besides this forum, of course )
Thanks!
perform a hard reset and when the files are being installed just hit cancel and then install selected software......
you loose no functionality of the fone if you perform anything like this :S
contacts are mostly saved in the fone memory so wen u perform a hard reset......BANG!! contacts gone....
cheers
jeetz
You can set the contacts, conection settings, appointments and tasks to be stored in persistent memory, so they should remain after a hard reset (shouldn't they?).
Timmeh said:
You can set the contacts, conection settings, appointments and tasks to be stored in persistent memory, so they should remain after a hard reset (shouldn't they?).
Click to expand...
Click to collapse
very true...i think that is possible....but if i were you why would i want to waste my memory chip on these small things...would go ahead and save the contacts on sim....
and rest of the settings can be saved by SPRITE BACKUP.
regards
jeetz
zairyaab said:
perform a hard reset and when the files are being installed just hit cancel and then install selected software......
Click to expand...
Click to collapse
Unfortunately I can't do this, the device appears to completely ignore input whilst that process is happening (i.e. tapping cancel doesn't, and the backlight turns off despite repeated presses on all areas of the screen).
I DID manage to get it to prompt me for the user type, however, by not entering anything when prompted for the SIM PIN, I entered 0506 as the code, and got a dialog saying the O2 Active interface won't be installed, and indeed, it wasn't. Only things I miss are the battery status monitor, and the Get Settings (wherever that was hiding) for retrieving GPRS/etc settings from the network.
zairyaab said:
you loose no functionality of the fone if you perform anything like this :S
contacts are mostly saved in the fone memory so wen u perform a hard reset......BANG!! contacts gone....
Click to expand...
Click to collapse
That's why I asked about "permanent" memory -- how permanent is it? Though I don't seem to be able to store or at least retrieve any data from it, so I've gone with using xBackup (came preinstalled on the device) and backing up to a spare 16MB SD media I had lying around. It seems to have backed up OK, though I haven't tried a restore yet.
Thanks for the responses!
wellll thts why i said save the contacts to sim....if you change the sim to some other fone you get your contacts in tht sim....and its very stable saving them to sim.....and for rest of the programs use SPRITEBACKUP. ITS AWESOME !!
Anyone using jasjar got same problem?
Every time I soft reset my pop3 account are lost.
If I try to reinsert the account with the same name I got an error "already used" but I can't see any account.
MMS, Outlook and Text works fine.
Help please
Guido
I have the same problem with my xda2s running WM5.
Thought it should be MS problem.
Well I had that same issue. I had to do a hard reset and then got it to finally work. I was pulling my hair out for a while.
Mike
I have found that if you soft reset when jasjar is turned off the account is still there.
Strange.
I had the same problem.don't reset yor jasjar using the stylus. use some program. it allows yor device to flush the buffers that hasn't been saved in disk
Ok. Soft reset ad device off and softreset with a program instead of reste button are good workaround.
Just a last problem..
Where I can delete the 'ghost' account name to reuse it again?
I searched in the registry but I didn't find anything.
Anyone can tell me where I can found the data concernign pop3 accounts?
thansk
Guido
Hi all,
I configured an account with poutlook and everything was working fine for a while....
after a soft reset the account disappeared, it is not in the switch account list anymore. I tried to reconfigure it with the same name (FDG) but I can't because FDG exists already (so where is it?????).
Another annoying thing is that in the today screen I have FDG 8 new messages and I cannot get rid of it, if I tap on it nothing happen.
I configured other 2 accounts and same thing happened after a soft reset....
Is there a solution to this?
Thanks
Lulazz
anybody knows where i can find poutlook configuration files?
Thanks
there are other forums that discuss this issue, and it happens occassionally, from memory, you need to switch off your device for a period of time (about 20 seconds) before you soft reset.
try searching some of the forums, it hasnt happened to me.
lulazz said:
Hi all,
I configured an account with poutlook and everything was working fine for a while....
after a soft reset the account disappeared, it is not in the switch account list anymore. I tried to reconfigure it with the same name (FDG) but I can't because FDG exists already (so where is it?????).
Another annoying thing is that in the today screen I have FDG 8 new messages and I cannot get rid of it, if I tap on it nothing happen.
I configured other 2 accounts and same thing happened after a soft reset....
Is there a solution to this?
Thanks
Lulazz
Click to expand...
Click to collapse
Take a look at this topic: http://forum.xda-developers.com/viewtopic.php?t=36730
Its a known problem, you have to use a software button (such as SPB Pocket Plus to soft reset your device.
I am trying to get onto market app via my phone to see if I can download any apps. I have created a google account and am trying to sign in via this market app but am unsuccessful and my phone screen is showing can't establish a reliable data connection to the server. This could be a temporary problem or your sim card may not be provisioned for data services.
Please help.....
I take it you didn't use this account when you initially set up your phone? There often seem to be issues if you tie your phone to a Gmail account after it has already been setup.
Try making a Nandroid backup, wiping, and then when you get into the setup wizard log in using the Gmail account you setup. If it doesn't help, you can always roll back to your Nandroid backup.
Regards,
Dave
Please make this easier for me
Dave, thanks for replying, could you please give me a step by step of what I need to do.
This is all very new to me and don't know all the jargon!
elainecullum said:
Dave, thanks for replying, could you please give me a step by step of what I need to do.
This is all very new to me and don't know all the jargon!
Click to expand...
Click to collapse
Ok. Dave is suggesting that you use a utility (to back up data before you do the big wipe!) - but this requires that you have gotten around some basic protections of a new phone - which I'm going to assume that you haven't (i.e you haven't gold-carded your phone or rooted it - if you don't know what this means, then you haven't done it ).
In simple terms, you need to wipe all the setup data for your phone and start again with the configuration process. So when you first started the phone, it took you through steps to set up your phone information. As part of that, you would have been asked for your Google account login details. Since you created your Google account after you did all this, unfortunately, this kind of screws the phone in trying to establish it's Google credentials with the Google Market. So you need to clear your phone and reconfigure it - this time entering your Google account details as part of the set up.
In order to do a factory reset (clear all data on your phone):
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
Instructions with GSM Hero
Instructions for CDMA/Sprint Hero - Hard reset
The instructions should be the same but I provide both for completeness.
Bluehawk is correct - I've rather worked on the assumption that you've at least applied a custom recovery image to your phone in order to make a Nandroid backup.
The reason I suggested the backup was purely so you could roll back to your previous setup if my advice didn't work. If you don't have a Nandroid capable recovery image on your phone, the point is rather moot anyway.
Follow Bluehawks instructions to factory reset your phone - you will lose anything you had on it but you should at least be able to get onto the Market.
Regards,
Dave
Hi, I have a problem with my HTC mega screen stopped responding, I wanted to repair it but they said that the contacts information will be lost and I can't afford this. Here is the question: is there a way to download contacts to PC or maybe run the recalibration screen and does the hard reset remove your contact information?
Active Sync?
Please forgive me if I am stating the obvious but have you tried doing a soft reset. You will have to remove the battery cover to do this. I also found this free program that I believe is called "PIM Backup" that should allow you to save your contacts to the micro sd card or your computer. SPB Backup is another program to allow you to back up your phone. Check out www.spbsoftwarehouse.com. It does cost a little but if losing your contacts are important you might want to consider it insurance. A hard reset will delete your contacts and any program you've installed since you got the phone. Unless you have them backed up.