Hi, I have a problem with my HTC mega screen stopped responding, I wanted to repair it but they said that the contacts information will be lost and I can't afford this. Here is the question: is there a way to download contacts to PC or maybe run the recalibration screen and does the hard reset remove your contact information?
Active Sync?
Please forgive me if I am stating the obvious but have you tried doing a soft reset. You will have to remove the battery cover to do this. I also found this free program that I believe is called "PIM Backup" that should allow you to save your contacts to the micro sd card or your computer. SPB Backup is another program to allow you to back up your phone. Check out www.spbsoftwarehouse.com. It does cost a little but if losing your contacts are important you might want to consider it insurance. A hard reset will delete your contacts and any program you've installed since you got the phone. Unless you have them backed up.
Related
Hi there,
I just got my hands on an O2 XDA IIi, after having an XDA II for the weekend.
I am trying to work out how to best annihilate the O2 Active interface that's on by default -- I _hate_ it! I have tried uninstalling it through the Remove Programs control panel, but I get the following error:
Uninstall unsuccessful. The program was not removed because these files are in use or are read-only. Tap Start > Settings > System tab > Memory > Running Programs tab > Stop all and try again.
\Windows\batteryinfo.dll
\Windows\clockinfo.dll
\Windows\Fonts\xpdr_02.ttf
\Windows\Mobile Solutions\O2ActiveUI\Modules\Connections\connections.exe
\Windows\o2aui.dll
However, there is nothing showing in the Running Programs tab. The Mobile Solutions entry remains in the Remove Programs list.
I have also tried doing a hard reset by holding the power button then hitting the soft reset button with the stylus, in an attempt to get the phone to prompt me for the "Please select your user type" dialog (with the options of Personal or Corporate (and being prompted for a code; I was going to try entering 0506, as mentioned here) however the phone is not prompting me with that dialog! It asks me to align the screen and enter the SIM PIN, and spends a few minutes installing software, but that dialog never reappears, I've only seen it once when I plugged the phone in to charge for the first time.
So, questions:
How do I disable the O2 Active interface?
Do I lose any functionality by doing so? (the Messaging, Phone, Internet... bar does not count as functional, in my book)
Are Contacts saved into "permanent" storage removed on a hard reset?
Any general tips or resources that you would recommend? (besides this forum, of course )
Thanks!
perform a hard reset and when the files are being installed just hit cancel and then install selected software......
you loose no functionality of the fone if you perform anything like this :S
contacts are mostly saved in the fone memory so wen u perform a hard reset......BANG!! contacts gone....
cheers
jeetz
You can set the contacts, conection settings, appointments and tasks to be stored in persistent memory, so they should remain after a hard reset (shouldn't they?).
Timmeh said:
You can set the contacts, conection settings, appointments and tasks to be stored in persistent memory, so they should remain after a hard reset (shouldn't they?).
Click to expand...
Click to collapse
very true...i think that is possible....but if i were you why would i want to waste my memory chip on these small things...would go ahead and save the contacts on sim....
and rest of the settings can be saved by SPRITE BACKUP.
regards
jeetz
zairyaab said:
perform a hard reset and when the files are being installed just hit cancel and then install selected software......
Click to expand...
Click to collapse
Unfortunately I can't do this, the device appears to completely ignore input whilst that process is happening (i.e. tapping cancel doesn't, and the backlight turns off despite repeated presses on all areas of the screen).
I DID manage to get it to prompt me for the user type, however, by not entering anything when prompted for the SIM PIN, I entered 0506 as the code, and got a dialog saying the O2 Active interface won't be installed, and indeed, it wasn't. Only things I miss are the battery status monitor, and the Get Settings (wherever that was hiding) for retrieving GPRS/etc settings from the network.
zairyaab said:
you loose no functionality of the fone if you perform anything like this :S
contacts are mostly saved in the fone memory so wen u perform a hard reset......BANG!! contacts gone....
Click to expand...
Click to collapse
That's why I asked about "permanent" memory -- how permanent is it? Though I don't seem to be able to store or at least retrieve any data from it, so I've gone with using xBackup (came preinstalled on the device) and backing up to a spare 16MB SD media I had lying around. It seems to have backed up OK, though I haven't tried a restore yet.
Thanks for the responses!
wellll thts why i said save the contacts to sim....if you change the sim to some other fone you get your contacts in tht sim....and its very stable saving them to sim.....and for rest of the programs use SPRITEBACKUP. ITS AWESOME !!
How do I remove 'stuck' email a/c & 'unread' Today notice?
Hi there, hope you can help.
I have an HTC Wizard (Xda Mini S) and recently restored a backup using the latest Sprite Backup beta.
It kinda half restored my one POP3 e-mail account, in that the account appears on the Today screen showing '59 Unread', but not in the Messaging program folder list.
I.e. it's there, but not visible and I can't see the Inbox etc.
When I try to re-create the account using the same name, Messaging won't let me as 'an account already exists with that name'. So, it's there, but invisible.
I've tried removing all entries of the account name from the registry, but after a reboot they reappear.
How can I completely remove this account, to start again?
I think it is a bug to be honest
I did a hard reset and then restored my sms back to the device using Jeyo
it said 1046 unread (but they were there) and after manually selecting mark as read, it had 1 msg unread even though there was none that were unread!
in the end i had to hard reset it again and its ok now
Thanks but I'm hoping someone here can provide a solution that doesn't involve a hard reset, as that rather defeats the object of having performed & restored a backup at all!
CJSnet said:
Thanks but I'm hoping someone here can provide a solution that doesn't involve a hard reset, as that rather defeats the object of having performed & restored a backup at all!
Click to expand...
Click to collapse
there's some piece of software to repair mail databases. i didn't use it actually but i found it on polish pdaclub.pl forum. i'll try to find a name of this program as soon as possible and let you know.
CJSnet said:
Thanks but I'm hoping someone here can provide a solution that doesn't involve a hard reset, as that rather defeats the object of having performed & restored a backup at all!
Click to expand...
Click to collapse
google for 'Clenmail', that should be it.
Thanks, found it at http://www.spritesoftware.com/downloads/CleanMail.zip
Sadly it didn't do anything for my device's issue however
Sorry to ask a newbie question, but is there any way of deleting the contact and calendar databases in the Wizard?
Regards,
White.
Hardreset the unit (NOTE: this will wipe every and absolutly everything in your phone clean, the OS will still be around [reinstalled automatically], but other software that you installed, wont be).
Hi, yes I did realise this, but was hoping to avoid it.
Very easy to re-load programs, and re-sync mail and so on, and even save documents to a memory card. However, this would wipe some information held within one of the programs we use (bespoke) which is not easily replaced.
Regards,
White
delete the stuff from your outlook and sync, it would delete contacts and calender from ur ppc too, just make a copy of ur your contacts if you are going to re-lode them back.
i have a 2Gig memory card that i used with my first touch, i back up my info to the card using SPB back up...then one day my touch started to bug out and took it in the repair store and the coulnd fix the phone so they gave me a new one.
here is the problem, they were not able to get my contacts out so i lost all my numbers.
Do the contacts get backed up with the SPB back up app? if so is there any way to extract them from the card?
i put the card in my PC and i do see the file "spb back up" with the date and all but i clik it and it does not open or recognize the program..
please help me get my numbers back
thanks.
put the card in the phone and try to restore from there. you might have to reinstall SPB backup first. the only way to know if your contacts are there is (1) you selected to back them up or (2) when you restore your backup they are available to you. if you do recover your contacts, i suggest you use MS Outlook (on your PC) to backup your contacts. once there, you can create an Excel .csv file as a backup. good luck.
the thing is that the first touch was not working due to probably a bug of some sort....that problem got backed up into the back up file...
i took my first touch in the store, they fixed the software problems by doing a complete reset...then i put the card back and did a back up restore and the bug came back. so i took it back and said the problem was back.
so i dont want to do the restore again on my new one in fear of messing it up again with whatever software problem is in there.
thanks.
judging from your comments, someone at the sprint store performed a hard-reset and gave you your phone back. correct? if yes, you can perform the hard-reset yourself... now, if you can restore from the backup and sync your contacts to MS Outook, then you can get your contacts back. afterwards, you can perform a hard-reset, and resync your contacts back to your phone. i've done this dozens of times without problems. i can understand, however, if you're a little uncomfortable doing this... either way, use MS Outlook to recreate all your contacts, then sync them to the phone. it's easier doing on the PC vs. the phone! good luck.
The touch screen don't work,but i have locked keybord.Now i can't unlock without hard reset or new rom???i have some message and contact how can i make back up.or any body know where is the message saved in WIndows folder?
a) install a new digitiser - this doesn't need a hard reset and can be easy to do. Just read the repair manual to see how to dissasmble.
b) install my mobiler from your pc, onto your phone. You will be able to control your phone via your pc, you can then turn locking off for the time being if you are happy to do so.
b2) if you do b, then you can install a program called pim backup. This will save all your texts and contacts and messages. Alternatively, get microsoft myphone which will sync it all to a live account, and you can then pull this info onto any windows mobile phone. You could also activesync it to google, this will only get your contacts from what I remember, but it will also mean you can backup to google, so can then pull into another winmo phone, or an android phone.
I hope this helps!