i have a 2Gig memory card that i used with my first touch, i back up my info to the card using SPB back up...then one day my touch started to bug out and took it in the repair store and the coulnd fix the phone so they gave me a new one.
here is the problem, they were not able to get my contacts out so i lost all my numbers.
Do the contacts get backed up with the SPB back up app? if so is there any way to extract them from the card?
i put the card in my PC and i do see the file "spb back up" with the date and all but i clik it and it does not open or recognize the program..
please help me get my numbers back
thanks.
put the card in the phone and try to restore from there. you might have to reinstall SPB backup first. the only way to know if your contacts are there is (1) you selected to back them up or (2) when you restore your backup they are available to you. if you do recover your contacts, i suggest you use MS Outlook (on your PC) to backup your contacts. once there, you can create an Excel .csv file as a backup. good luck.
the thing is that the first touch was not working due to probably a bug of some sort....that problem got backed up into the back up file...
i took my first touch in the store, they fixed the software problems by doing a complete reset...then i put the card back and did a back up restore and the bug came back. so i took it back and said the problem was back.
so i dont want to do the restore again on my new one in fear of messing it up again with whatever software problem is in there.
thanks.
judging from your comments, someone at the sprint store performed a hard-reset and gave you your phone back. correct? if yes, you can perform the hard-reset yourself... now, if you can restore from the backup and sync your contacts to MS Outook, then you can get your contacts back. afterwards, you can perform a hard-reset, and resync your contacts back to your phone. i've done this dozens of times without problems. i can understand, however, if you're a little uncomfortable doing this... either way, use MS Outlook to recreate all your contacts, then sync them to the phone. it's easier doing on the PC vs. the phone! good luck.
Related
I'm a "Noob" ... did I use that term right?
I recently switched from a PPC-6700 to the PPC-6800 Mogul. (Titan)
I did a Sprite backup of my entire 6700 before I switched. I should have used a program to specifically backup my contacts, but I didn't. (DOH!)
Sprint was unable to transfer my contacts from my 6700 to my 6800.
I tried doing a Sprite restore of only my personal database. The restore was successful, but when I try to open Contacts on the 6800 now, the program refuses to open. Contacts completely doesn't work. It's very frustrating.
I tried doing a full restore on another phone... didn't work. Same problem with contacts.
I downloaded Sprite explorer, but I can't seem to figure out what to do from here.
Can someone recommend a solution?
I'd even be willing to MANUALLY input the contacts if I could just view them somehow on my PC or another device.
Please help.
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
mhmobile said:
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
Click to expand...
Click to collapse
I used SPB successfully, except for the fact that when sync'ing after restore, the PC does not recognize the device as a device that was already connected, and sets up a new Mobile-pc connection (which makes a second connection on the mobile, and can cause problem sync'ing mail).
I have read that others had problems with restored SMSs when using SPB, I did not check that.
I had a VERY BAD experience with the Sprite backup.
I just would NOT restore the contacts and calendar data,
and messed up the multi-language support after ROM upgrade,
no matter what restore method I selected.
So -
in my experience concludes that - NO backup program is reliable.
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
johncmolyneux said:
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
Click to expand...
Click to collapse
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Som30ne said:
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Click to expand...
Click to collapse
If you rely 100% on a backup then you are gonna get screwed sometimes. Like I said, mine syncs daily, so even if it didn't work for a couple of days I wouldn't actually lose any data unless my phone went down.
So basically, if everything fails then yes, you'll lose your data.
Anyway, neither of the articles you linked even mentions the MyPhone service.
Thanks for the info though
Just as a matter of interest, cloud services like MyPhone seem to be on the increase. However who is asking the questions of these service providers as to how safe and secure our data really is?
So if I upload a thousand contacts onto MyPhone how do I know that someone isn't going to get their hands on that data or, worse still, use it for either commercial advantage or nefarious purposes?
I am not against cloud services per se; however these services, including MyLocation, seem to be getting accepted without any of us either fully understanding how secure all this data is, who actually holds it, what the impacts are on our right to privacy, etc, etc.
Just asking the question chaps. Interested in your sensible views.
WB
I'm with you, WB, I suspect we (the global "we") are losing our grip on our data and privacy without even realising it.
personally I just sync with outlook for contacts and mails and I backup outlook every week or so. I doubt ill use cloud services for some time to come.
hey dude, i am using spb backup i hard reset lots of times because i trial lots of softwares, till this date never had any problems! SPB been really reliable
I've been using SK Tools to backup my HD2 since I got it. It works fine with the HD2 except for one small but weird issue.
The first time I restored a backup from SK Tools, it restored everything just fine, except, when in ActiveSync, I could not copy or write to the phone, nor could I install new software on the phone. It seems like the permissions on the phone had been changed to "Read Only" for all files and folder. However, if I then connected the HD2 to my PC, but select it to connect as an external drive, I could then perform read/write data from/to the SD card. However, if I started to install a new .cab file from the SD card it would still fail during installation.
The way to overcome this issue, was for me to perform a hard reset, connect the phone to my PC with ActiveSync, perform a read/write to/from the phone, then after that, do the restore with SK Tools. If a file had been read and written to the phone/SD card with Activesync prior to the restore, it would then restore perfectly, and everything will be back to normal.
Other than this one weird issue, I haven't had any problems with using SK Tools for backup.
Had always good experience with Sprite Backup, used it on "O2 Orbit II", HTC Touch HD, and now using Sprite Backup on HD2.
On HD2 i didn't need a Image restore yet, but I do not expect to get a problem in this case.
File restore worked well!
Using the default Sprite Backup configuration contacts, calendar and tasks will not be backed up, because in the case of a Image restore Sprite-Software says you can get double entries afterwards when sync with Outlook.
manilla
Thanks all for your input, maybe this was just a glitch. I'll stick with SPB unless it happens again...
I've tried Sprite Backup and SPB Backup to get my call history and SMS's on to my HD2 (from a TyTN2) but have a problem with the results form both. Messages display in the Sense tab, and in the "all messages" list if the traditional non-conversational view mode is used they all display correctly and can be opened and viewed. If I leave the phone in conversation view however, I can't view any of the conversations. The conversations appear in the list, but if I tap any of them it goes straight bcak to the Sense tab showing the newest message. Photos for contacts are also not displayed against the conversations. If I send a text to someone it starts a new conversation and displays the photo. These new conversations open properly when you go back to them.
I can't work out what is causing this, anyone else had this problem?
Afternoon XDA!
I plan on a bit of a rom flashing marathon on my phone this next week to see what else is out there and perhaps even teach myself a thing or two.
My question is - which application is best for backing up my contact and SMS (and perhaps shortcut) data for the HD2? On older devices I've used PIM backup to take care of contacts and messages, but with the HD2's Facebook integration will this method work? I'd ideally not have to link everyone back up with their profiles after flashing.
I've heard that SPB backup may have issues if restoring from one rom to another so not sure how well it'd work.
What's your recommendation?
Thanks
Hi there,
Spb backup works great for me. Had tried some others but have been using spb backup 2.0 since my Touch HD. Never had any problem.
HTH,
Sam.
I also use SPB Backup.
I'm more than happy using MS myphone - backs itself up each night so I don't have to think about it. 200MB of storage, can even do pics and vids.
Hi, I use Myphone and Googlesync for my backups. Additionaly installed apps are on my PC or my Marketplace or PocketPCfreeware accounts and my data is on my SD card and PC. I think one of the problems people have experienced when they use full backup programs is if they accidently restore the registery from their old configuration over their shiny new system. Oh and one of my friends lost all his Footprints when he flashed without exporting them to his SD card (using the Export feature of Footprints).
Hope this helps.
cMMY69 said:
Hi, I use Myphone and Googlesync for my backups. Additionaly installed apps are on my PC or my Marketplace or PocketPCfreeware accounts and my data is on my SD card and PC. I think one of the problems people have experienced when they use full backup programs is if they accidently restore the registery from their old configuration over their shiny new system. Oh and one of my friends lost all his Footprints when he flashed without exporting them to his SD card (using the Export feature of Footprints).
Hope this helps.
Click to expand...
Click to collapse
How do you use google sync on the hd2? is there an app that I have to download?
Spb backup works great for me too!
Hi, Googlesync involves configuring an Exchange server at the address m.google.com in ActiveSync on your phone. It will then treat your GMail as an Exchange Server and you will have options on what to sync. Here is the info at Google: http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299. 2 key points noted by Google; Back up Calender and contacts first (I suggest MyPhone) and don't try and sync tasks.
Regards.
cMMY69 said:
one of my friends lost all his Footprints when he flashed without exporting them to his SD card (using the Export feature of Footprints).
Click to expand...
Click to collapse
But using export, you have to do it one by one. Is there a way to export all the footprints?
I found that it is easier just to restore the footprint folder content and all my stuff is back.
By the way, I just learnt that HD2 came bundled with Sprite Backup! At least in the HK versions. I don't know why HTC hasn't talked about it anywhere. It is sitting on my SD card and I never knew that it was there.
alex fung said:
But using export, you have to do it one by one. Is there a way to export all the footprints?
I found that it is easier just to restore the footprint folder content and all my stuff is back.
By the way, I just learnt that HD2 came bundled with Sprite Backup! At least in the HK versions. I don't know why HTC hasn't talked about it anywhere. It is sitting on my SD card and I never knew that it was there.
Click to expand...
Click to collapse
Yes, you can restore the foorptints folder, if you have backed it up to start with. That hadn't occurred to my friend
Good stuff
I want to back up my HD2 (full backup). Any software that works to restore everything as it was, e.g. contacts, sms, email account, facebook links with contacts, cab files, quicklinks etc?
undacova786 said:
I want to back up my HD2 (full backup). Any software that works to restore everything as it was, e.g. contacts, sms, email account, facebook links with contacts, cab files, quicklinks etc?
Click to expand...
Click to collapse
Just make sure to copy all the files on your phone to a backup location
Or try PIM Backup: http://forum.xda-developers.com/showthread.php?t=299705
use spb movilbiles
SPB backup is the best, for me.
All full backup apps can have attendant problems if used from one flash ROM to another (ie not just a reflash of the same ROM).
They carry over file associations, registry settings etc and I believe contribute to instability issues.
So be aware and use them at your own risk.
For everything else (PIM, texts, browser favourites etc) MyPhone is sweet.
SPB Backup has an option to restore after a ROM upgrade. Though this doesn't work flawlessly (e.g. not all shortcuts were retrieved and had to be created manually) it does do the important things.
I have always used SPB Backup, never had an issue.
I use Microsoft Myphone. I dont get what the issue with it is. I dont both backing up texts as last time I did it was boring waiting for 4000 texts to restore back to the phone. I store all pics/music on my memory card so its only a case of contacts, bookmarks, calendar etc. All my FB links seems to magically reappear as well. I think this might be something to do with the Facebook tab though. *Credit to who ever built it*
I know im a newb. But how do you restore from my phone. Im new to windows mobile. I lost all contacts, calendar entries, etc. I saved to microsoft my phone, but how to restore? Also backed up to a few other outlets but cant figure out howto restore any of them. LOL
Sprite Backup for me. http://www.spritesoftware.com/
It's perfect, backups anything you want, including SD card. Using this with my Samsung Omnia sometimes gave an error in the report (although it didn't have effect on installing my backup!) but with the HD2 it doesn't even give this error. Backing up is easy, just set preferences and run it! The backup is an exe-file that you run from your device or SD card after you've done a hard reset. It basically saved my life several times after having to do hard resets!
right first things first ive done a few searches and coldnt find anything
I would like to know what you guys use to back up your phone. Im mainly after backing up my sms inbox, contacts and installed apps and settings. Ive had to factory reset my phone twice in the passed week lol lost everything and now have it tweeked to my liking now. so I best back up everything asap incase
thanks for any replies
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
and i dont fancy paying £18.19 for SPRITE BACKUP
the_operator said:
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
Click to expand...
Click to collapse
I'm with this guy....I use Microsoft "My Phone" too....I like to mess with my phone and this program syncs everything that I need and stores it online. I can even access and make changes from my PC if I feel the need. Everytime I change my ROM I just sync it up and all my contacts, calendar etc are back on the phone!
Seem those guys never upgrade their phone, uh!
Every time you have to re-enter all config stufs (e.g. e-mails accounts & passwords, connections settings, and so on); everything can be saved by ActiveSync or My Phone EXCEPT those specific configs!!!
I just found CeRegistryEditor (link to ceregeditor.mdsoft.pl/?lang=en): it allows to backup & compare registry entries with file(s) by using ActiveSync connection.
Everytime you add/change some specific settings just compare entries with previously saved one and save it with mnemonic name; once you re-initialize your phone just load all saved keys, of course without forgetting to re-install all related programs, if needed!
Your phone will be just as you want in a couple of minutes. That's it!
rg,
Stefano
Definitely SPB Backup.
Give that a shot... it's a costly bit of software... but completely worthy.
Sprite Backup is a must for anyone, especially for those who wants to do some tweaking.
sprite back up
Exactly 12 hours ago my Leo 's sence stopped launching and I was in a horrible time.I had collected 79 nice opera bookmarks and doing a hard reset should clean all of them !
spb back up was not the solution ,cause it can't back up favourites.and Microsoft my phone couldn't sync cause the wi-fi was dead ! so I beamed up Sprite back up tool from my old Hd .
and it selected percisely what I wanted...I think spb phone plus or suit has the same function for backing up favourites but SPRITE is perfect.
I want to back up my hd2 too, can anyone tell me how to use Activesync for backing up plz
Hi,
i think you can't use AS for backup. You could copy all the user-data and programm folders but not the registry entries. You need special backup software for this purpose. I know Spb Backup and Sprite. Although i ve registered bith i mainlay use Spb because it works better for me. I think it is worth his money.
Bernhard
Re: HD2 backup
Personally I store everything on the storage card - and use Jeyo Mobile Companion to backup and restore contacts, sms, call history etc prior to flashing... works like a charm...
And in conjunction with Microsoft My Phone - never lost anything so far... even able to recover my business mobile while roaming...
trying to put my nubers on the adroid version how can i do it
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
As with Android you need to set up a GMail account, so you can access the app market.
Set up a new exchange e-mail account on your WinMo phone - Use the details you used in the GMail account. Once it is set up, the GMail account will pick up your contacts when you sync the phone (via the phone's Activesync).
When you go into Android sync your Gmail account.
PIM Backup.
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
if you use hotmail, just use activesync/exchange connection on your android
I got a question, when you install the wp7 on the HD2, do you also lose files from the internal memory? like the camera software or the album software or everything from internal memory?
so which backup file can i use to save all those folders and files?
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
BEERSHARK said:
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------
Hello,
I use spb backup for over a year and it works more that perfect.
Maybe you are doing something wrong (although I can not imagine what can go wrong in such an easy installation). I have used it for numerous backups and restores.No problem at all. Spb Backup is Highly Recommended.
Regards,
John
Hi, I have a problem with my HTC mega screen stopped responding, I wanted to repair it but they said that the contacts information will be lost and I can't afford this. Here is the question: is there a way to download contacts to PC or maybe run the recalibration screen and does the hard reset remove your contact information?
Active Sync?
Please forgive me if I am stating the obvious but have you tried doing a soft reset. You will have to remove the battery cover to do this. I also found this free program that I believe is called "PIM Backup" that should allow you to save your contacts to the micro sd card or your computer. SPB Backup is another program to allow you to back up your phone. Check out www.spbsoftwarehouse.com. It does cost a little but if losing your contacts are important you might want to consider it insurance. A hard reset will delete your contacts and any program you've installed since you got the phone. Unless you have them backed up.