Database Users

Jasjar loses pop3 account at every softreset

Anyone using jasjar got same problem?
Every time I soft reset my pop3 account are lost.
If I try to reinsert the account with the same name I got an error "already used" but I can't see any account.
MMS, Outlook and Text works fine.
Help please
Guido

I have the same problem with my xda2s running WM5.
Thought it should be MS problem.

Well I had that same issue. I had to do a hard reset and then got it to finally work. I was pulling my hair out for a while.
Mike

I have found that if you soft reset when jasjar is turned off the account is still there.
Strange.

I had the same problem.don't reset yor jasjar using the stylus. use some program. it allows yor device to flush the buffers that hasn't been saved in disk

Ok. Soft reset ad device off and softreset with a program instead of reste button are good workaround.
Just a last problem..
Where I can delete the 'ghost' account name to reuse it again?
I searched in the registry but I didn't find anything.
Anyone can tell me where I can found the data concernign pop3 accounts?
thansk
Guido

Lost my Email accounts after crash!!!

Well my O2 Exec went a little doolally the other day...
Froze on the password screen with no way of getting password input or using keyboard to input password. Happend after a phone call came in
I soft resetted and all seemed fine... Except my today screen details the number of unread emails in two of my email accounts. I cannot access them!
Messaging does not list them either. I cannot create the account again with the same name as it is already in the system!
Any way of either getting the accounts back into the messaging list or removing them from the machine so they can be re-added?
Otherwise reasonably happy with the device.
P.S. the crash also caused my wireless settings to be lost and also my bluetooth partnerships

I have noticed a similar problem in that if you soft reset after receiving e-mails, or texts, even say an hour after receiving them, the Exec forgets that they were there, and deletes them.
This is fine for e-mails (well, annoying not fine) as you can download them again, but for texts it means they are lost forever.
Is there a way to make the device 'save to disk' all Pocket Outlook items before having to soft reset?
I realise one shouldn't have to soft reset so often, but with a device this buggy it's outta our hands.

The biggest problem is the actual account is gone
It shows up on eth today screen but is not selectable from messaging. This means I cant read old or get new ones. I cant recreate the accounts with the same name.
I suppose that its looking like I need to do a hard reset

I had a very similar problem on my Blue Angel a while back and after trawling through the registry, I eventually found some references to the "ghost" e-mail accounts. Deleting them sorted things out for me, so it'll probably work for your Exec?
Wish I could remember whereabouts they were in the registry, but it was a few months ago...sorry. Have a snoop around and see what you can find though, it might save you a hard reset.

Email Account keeps disappearing

Hi all. After installing the new Imate ROM 2.16.9.1, it appears that any email account I create under outlook disappears after a soft reset. I've already tried a hard reset, but the problem still exists. Does anyone have any ideas? I do not have any EXT roms running at the moment. Could the fact that I'm missing an important CAB be the reason? Please help. Thanks much.

This happens on different ROMs after hard-resets.
Just re-upgrade your device using PC installation first. And after setting up your mail accounts perform safe soft-reset (stop messaging application; power off your device; wait ~30secs; soft-reset the device)

I ahev the same problem. Same rom. After each reset the email accounts disapear.
Really Annoying !

Seems like my problem went away...I basically just created the account, used it a bit, waited overnight before doin a reset and it managed to stick. So just be patient i guess.

OTA Push Email Activesync issues

I've search and searched to find a solution to my recent activesync over gprs woes.
For a few weeks, it was working like magic and I could sync all my data to my exchange server over GPRS. Then suddenly, last night it stopped working. Completely. Gave error code 0x80004005.
So far, I've been able to figure this out.
If I hard reset my device, it all works fine again. Strange.
If I hard reset my device yet restore my information/programs (using sprite backup) it doesn't work.
Now, get this. If I uncheck "Email" in my sync options, it works fine. I can sync wirelessly my contacts, calendar, etc. If I include email, however, then it doesn't work and gives me that same error code.
Any ideas? I don't want to hard reset and start completely new (ie., not use my backup to restore programs and settings).
Any help greatly appreciated!

http://support.dell.com/support/top...ent?dn=1093619&l=en&langid=1&c=us&cs=19&s=dhs

From ceebz's link:
Problem could be caused by a specific folder or item on the device. The problem persists unless you delete the item or items, which can be difficult to identify. Usually a new sync relationship syncs successfully.
Click to expand...
Click to collapse
That is VERY true. It could be as simple as a single email in your inbox. Try this:
1) Make a sub-folder under your inbox
2) Move all mail to that sub-folder
3) Try to resync your mail
Did it work? I bet it did. Then that proves the problem is one or more emails in your inbox. It is up to you to figure out which one, but I would focus on one that came in the day sync stopped working.

Nope, guess that didn't work-- i deleted all the items for last 3 months from in box, still no go =(
I thought it wouldn't help anyways since it will let me sync IF i hard reset and do not restore anything at all before syncing.

viclee888 said:
Nope, guess that didn't work-- i deleted all the items for last 3 months from in box, still no go =(
I thought it wouldn't help anyways since it will let me sync IF i hard reset and do not restore anything at all before syncing.
Click to expand...
Click to collapse
Are u trying to sync your Sent Items folder? I had the same problem and after searching for almost 2 days, I discovered that that was what was causing my problem. After changing my sync properties, all was working well.

HD2 Losing Passwords & Account Details

I have a problem with my HD2 forgeting passwords and account details for a number of apps and system settings. Now I know the Facebook login has been mentioned on another thread (although not sorted), but my HD2 is also fogetting the following after every soft reset or flat battery etc: -
Data Connection. It needs to be set as if it is the first time I have used the phone
Email. It forgets the passwords for the accounts, the download schedule/settings, and the signatures etc
Wi-Fi. Forgets all keys
Other Apps. Forgets passwords, and Facebook will never remember the details even though I check the remember my details box.
If this has been covered and I have missed it my apologies, but I can't find a thread, and if there has been I would be greatful for a link to it.
This problem is really causing me a headache at the moment. This (as always) seems to happen just at a crucial moment at work when I am in the middle of something and I have to soft reset; that would be enough of a pain usually, but now I have to reset the data, add the settings to my email accounts, re-enter wi-fi key, change my signature.....
I have been thinking that a hard reset might fix this, but thought I would ask on here first because I am not looking forward to the prospect of re-instiing my Tom Tom and everything else.
Thanks.

I've started getting the Facebook app problem in the last day or so, why won't it remember me?!?!

Losing email and data settings
Searched but can't find a solution to this problem, It's just started to happen to me on a 6 month old phone. Can't see anything I've altered in the last few days. Did OP find a solution?

The problem stopped and has not happened since. I did not find a solution, it just seemed to sort itself out.

OK. Thanks for the reply, will see if mine resolves itself

any idea of a fix for this problem?

Swype keyboard when installed sometimes has a tendency to wipe the passwords.

i found disabling sense and installing spb mobile shell fixed this issue for me. prior to that it was brutal. hard reset after hard reset.
jason

didn't get this problem in a while already.
I have this funny theory that MAY be true or not: if you need to softreset, before doing that make sure that all the applications that use those data are closed.
i.e., before softreset close with a task manager pocket outlook mail, and wireless properties if they're open

ephestione said:
didn't get this problem in a while already.
I have this funny theory that MAY be true or not: if you need to softreset, before doing that make sure that all the applications that use those data are closed.
i.e., before softreset close with a task manager pocket outlook mail, and wireless properties if they're open
Click to expand...
Click to collapse
indeed, it is not a theory. the key-db is shared between apps (at least the one for wifi+activesync keys), and a softreset may corrupt it.

ephestione said:
didn't get this problem in a while already.
I have this funny theory that MAY be true or not: if you need to softreset, before doing that make sure that all the applications that use those data are closed.
i.e., before softreset close with a task manager pocket outlook mail, and wireless properties if they're open
Click to expand...
Click to collapse
I agree. My HD2 has had this problem (again!!!) for the last couple of days now, and it seemed to start when the phone locked out and I had to remove the battery to reset.
And this time I decided to stop attempting to fix it and just bite the bullet and do a hard reset with the stock rom, which did nothing. Yesterday I changed rom to Energyrom and it still hasn't fixed it. Surely a hard reset/rom change should fix this issue?
Anyway taking the positives, forcing me to hard reset made me try a custom rom for the first time
Has anyone put in a complaint to HTC regarding this? I can put up with most niggles using WM/HTC, but losing exchange details and email account passwords all day is beyond a joke for business users.