Related
Dunno what is going on here - I had this problem occasionally with E200 / C500 on Orange, but not to this extent.
Sat at my desk, I suddenly get a Voicemail notification. Strange, as the phone hasn't rung. So I decide to test it.
I get NO ringtone on the phone I'm calling from. Nothing at all. Then it cuts straight to VM. (Phone is sat with full signal, and connected to UMTS network). I phoned 5 times, all with the same result.
Then I hung up the UMTS. Same thing happened.
I did a soft reset and left it in clamshell mode, and phoned again. This time I could clearly hear the ringing on the phone I was calling from, but the device didn't ring / vibrate or anything.
I opened it up and had a message "The phone operation failed" so I hit OK on this and closed it back up again. Phoned it again and this time it rang properly. I hung up before connecting, and got the "Missed call" notification.
Its not (entirely) down to being connected to UMTS - as my phone reconnects automatically as soon as it starts up.
Anyway, having dismissed the "You have a missed call" notification, I tried again. Its back to its original state now, no ringing heard on the phone you call from, and nothing on the phone itself. I only got ONE missed call notification, despite calling it around 7 or 8 times in all.
What the hell is going on here? It almost seems like the phone itself signals to the network that it is totally unreachable (hence no ringing heard by the caller).
I assume you haven't set up diverts or anything?
Get your network provider to do a test and see if they can give you any further information.
Failing that, it's possible that if you stopped the ExtROM from fully installing, it could be causing problems? Or maybe even some sort of task manager may be 'killing' the phone services?
I hadn't set any diverts, and it was the oddly random nature that was cause for concern - it worked after the soft reset, but didn't work beforehand. I can't be doing with a phone that, for its own reasons, refuses to aknowledge an inbound call! This should take precedence over anything else the "phone" is doing at the time, surely...
I've got T Mobile to send me out a reset of my profile (a text message which I delete, then power off the device) and I'll see how it goes.
I did have SBP PocketPlus installed, but no longer... I've not got much installed at all, at the moment.
Strongly considering flashing to the iMate ROM at this moment!
After removing the battery I retested. It was fine.
After writing the last post, I retested again and its broken again.
B*llocks.
The same as you my XDA Exec, oftern misses calls, ( you ring your self and hear it reing bu the phone makes no noise) i also had the same on my XDA2i, and yes removing the battery fixes it for a while.
Also mine when it looses service ( witch is oftern ) it will not go back into service until i soft reset it
John
Hmm, sorry no clue.
I have a JasJar and no-one has told me off for missing their calls. (I take quite a few from work, but rarely make any myself)
Maybe try a ROM flash, but I'm sure other Exec users are not having these problems, so it sounds like it might be something other than a ROM issue?
I've just stuck the iMate Rom on it. Was probably going to do it anyway, but didn't want to break my TomTom setup...
I'll do some testing and will repost on this thread with my findings.
I'm still getting the problem with the iMate ROm installed.
When I go to the Phone settings, it thinks I'm on the UMTS T-Mobile UK network. Now I'm sure this is fine for data, but maybe its not OK for voice, or something like that?
Can anyone let me know what they have in those settings?
Spotted this too on the Jasjar - can't pin down why though as it only appeqars to have started recently
Stu
I'm becoming certain that my data connection is effectively hogging the phone and not allowing voice traffic. I just had problems sending a text message. Every time I hit send, it failed (about 6 times) and went into drafts. To get it to sent, I hung up my active data connection and tried again, and it went immediately.
This is a nightmare, as the device HAS to perform both voice and data functions. I want an always-on data device, but the data MUST be interuptable by inbound / outbound phonecalls as well as notifications (SMS etc).
Right...
I've dropped down to GSM instead of 3G by removing the "Auto" setting from the Band option within the Phone Settings. This appears to have solved the problem.
From looking at the network, it appeared my phone was always connecting to a network called "UMTS T Mobile" (this was even displayed on the occasional incoming call that worked as the carrier). I'm certain this is what is causing the problems. After a Soft Reset, it would still connect to this, as my OTA ActiveSync connection would start up...
Having changed to GSM instead, I'm now connecting to "T Mobile UK" as my carrier - and this is allowing full inbound/outbound functionality - albeit only with GPRS data connectivity.
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
sub69 said:
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
Click to expand...
Click to collapse
I'm lucky enough to live and work in an area immediately covered by whatever equipment may (or may not) be located a T Mobile's head office... :roll:
I cannot discount the possibility that they've erected a UMTS cell which they "tinker with", which may (or, indeed, may not) be causing my problems...
I guess next time I'm out of the area, and in a 3G coverage area elsewhere, I will revert and test it.
In the meantime, they've asked me to test by switching back to "Auto" and trying to phone my phone once in a while, taking note of when I call and whether I get through, and they'll endeavour to trace those calls and find out what is going on...
I hope you'll be sending them an invoice!?!
I have this problem now. I only noticed it after a ROM upgrade (to the latest TMUK ROM). What fixed your problem in the end?
Hi All
I have had a very similar problem and have been discussing it in a separate thread.
http://forum.xda-developers.com/viewtopic.php?t=62863
As you will see, it seems to me that it is a T-Mobile issue, but they don't acknowledge that it is a fault. I don't get the same problem when I put an O2 sim in my Exec.
Other than downgrading to GPRS, I don't think there is any fix.
Mark
Mark, I've had a thought. Do you (like me) have an old 5v T-Mobile SIM.
These SIM’s can be identified either by SIM serial number 893044 05 or 16 – up to and including 893044 50. SIMs with serial numbers 893044 52 and above will be ok- anything lower is likely to be a 5v.
There was an issue when I 1st got my MDA Pro. It had to be network unlocked by T-Mobile for it to work with my SIM. Is it possible that the ROM update as "re-awakend" this problem?
(Also posted in thread you link to)
Thanks for the idea, Slave1, but I don't think that is the cause of the problem. My SIM doesn't have a serial number anything like those you suggested (it starts 060080...) and I only got it a couple of months old and so I am sure that it is a 3G one.
However, now that you mention it, I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Mark
mburgin said:
and I only got it a couple of months old and so I am sure that it is a 3G one.
Click to expand...
Click to collapse
All SIMs are usable with 3G (it's the handset that make the difference)
mburgin said:
I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Click to expand...
Click to collapse
That's a different issue but just as frustrating.
I had another though. Is anyone using a T-Mobile SIM in an XDA Exec (or just using an O2 ROM) having the same problem?
Could it be a ROM issue?
My device is O2 Mini S. Sometimes it just goes dead and nobody can call me. The funny thing is that I can call and the signal bar is in good condition. When I restart the device, signal bar goes dead too for some time and I just can't establish connection to the service provider any more. After some time it just appears to be ok and I can call again. Even incomming calls work. WTF??!? Is it something wrong with device or my service provider? It's actually very annoying that nobody can get in touch with me when i REALLY need to...
kexz said:
My device is O2 Mini S. Sometimes it just goes dead and nobody can call me. The funny thing is that I can call and the signal bar is in good condition. When I restart the device, signal bar goes dead too for some time and I just can't establish connection to the service provider any more. After some time it just appears to be ok and I can call again. Even incomming calls work. WTF??!? Is it something wrong with device or my service provider? It's actually very annoying that nobody can get in touch with me when i REALLY need to...
Click to expand...
Click to collapse
Sounds like a device issue more than service. Have you contacted O2 to complain about it as it may be that the XDA needs replacing. I know my Nokia started doing something similar and would lose network for no reason even while my partners' phone (also Nokia on O2) was fine and had a full signal strength.
Try setting the network manually rather than automatic, i seem to get better signal this way.
kevo
Thanks, this seem to have worked. Haven't got any missed call in 4 days... However, this is very odd, why does it happen with automatic network detection?
losing connection, no calls, no sms
i have had the same problems,
manual network selection works.
also take a look at the preferred networks list !
in my case a natwork, i have no access to was selected.
have a nice day
t.
Hi Guys,
I am a newbie.
Well i recently got my O2 Mini S.It has thge same problem.Evn when i am on the network and the network bar shows full range,i get missed call alerts.Should i upgrade the ROM?
Is there any other soultion ?
As kevoefc said I have set the network to Manual.Hope that works !!
i added a Cellular Signal Enhancer to my phone it gave me 1-2 bars in areas where i get zero
Frustrating stuff and i'm not sure if it's the phone or the network.
We bought 35 HTC TyTn's recently on the vodafone network and everyone's complaining about dropped calls and having to make multiple attempts before connecting.
We have done a test that confirms both mobiles have 100% signal and neither phones were being used and still we encountered that frustrating "BEEP BEEP".
Any ideas?
Also, have any of you noticed that the there's a bit of delay on the keypad? Any way to resolve this as it's a little annoying too!
HELPPPP!!
J.
Does the "beep beep" sound more like a soft musical double tone than a beep? I've been noticing this myself lately when trying to make outbound calls but I thought it was something to do with Cingular's network. Are you running the stock TyTN ROM?
attempted help
I was having this quite regularly on my XDA2 with O2.
I recently hard reset the device, and didnt restore my backup. Since then problem solved.
Could it be other software interfering?
Dan
If it's the monotonal "beep-beep-beep" sound, it usually means the network is busy- I get this in London quite a lot when on a UMTS connection, but seldom get it out "in the sticks" and almost never when on a standard GSM connection. I guess it depends how busy your local tower is. If the tower's congested, you'll get this tone even if you have a full signal.
As is goes, we had this problem at our workplace where there are around 400 people all using Voda (obviously not all at the same time all the time!!). Voda UK kindly installed a tower upgrade for us. Maybe worth a call to CS if you're a fairly big corporate customer.
As a slight aside, there are a few levels of priority assigned to SIM cards- if someone with a higher priority makes a call when the tower is full, someone with a lower priority gets chucked off. My understanding is that on most UK networks, there are 3 or more priority levels (with emergency services getting the top priority, understandably, big corporates getting priority 2, and everyone else getting priority 3; some networks assign the lowest priority to PAYG customers).
I sometimes get a delay on the keyboard, but usually because I have a load of apps running in the background- some cause this problem even after they've been closed for some reason (stand up Mr. TomTom 6). I find a soft reset solves it.
That wouldnt although explain why my reset has solved the problem.... i was getting that issue daily, now havent had it in 3 days.
Strange.........
Dan
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Did you ever figure this out?
I'm having this problem too since the latest rom upgrade. Seen a few others with the same problem after upgrading as well. I'm using ATT US X1a rom1.03.948.8.
I've tried a hard reset, swapping the sim out (as mentioned in another thread), using forwarding cancel codes (##62#), and obviously the normal call forwarding settings on the phone. It clears up the problem for a few soft resets, then it comes right back again.
call forwarding..
you seem to have call forwarding turned on.
Phone - Menu - Settings - services - call forwarding - get settings
there you will have all these type of settings like forward to number with no answer and also forward all calls.. just uncheck them all i guess.
Thanks
daniel
In NAM on AT&T, call forwarding is always turned on for something. Normally, it's turned on only for no answer and unreachable.
The phone should not show the call forwarding icon when these are the only services activated.
I don't understand how or why it happens, but I will occasionally get the call forward icon showing when I have nothing special turned on.
It will eventually go away, usually after I've had to power the device for some reason. Note, however, that it will not necessarily go away if I power the device to the specific purpose of removing the call forwarding icon.
I've never figured out what makes it show or why it goes away.
Lucky for me, I'm not too troubled by it.
Hmm
I think this problem is carrier related, (carriers have control over your call forwarding) because I have had this problem on many different phones from different manufacturers over the years. Not on my Xperia yet though.
Thanks for the replies. As stated in the earlier post, I have already tried unchecking, rechecking etc. As soon as it connects to the network it goes away. It seems to be an issue with the newest rom though as the previous rom does not have this issue at all (for me at least).
Call forwarding is definitely on the carrier side, but as soon as the phone connects to the network to pull call forward settings, it will always change the icon to the correct status (ie icon is there when forward all calls is on and not when it's not), which tells me that it's probably an issue with the rom, not the carrier. You're right about the settings George, but unfortunately I do use call forwarding from time to time and need to know when its truly on or off .
I've tried tweaking the cf values in the registry as well at hklm\software\htc\phone without any luck.
The call forwarding icon is also showing on my X1 I am on Orange UK.
I guess it can't be fixed.
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in with weired notes (which I know is for the phone to notify me) but I have to delete the sucker everytime. Or everytime I am in the voice box, it sends me another txt for deletion/
How can I get rid of this?
Do you guys have a good visual voice message system installed?
AT&T doesn't support any other phones except what they sell. AHhh
Thank you all.
Oddly enough my problem went away. I still think it's a ROM issue. I was playing with some other roms and eventually ended up flashing back to NAM R2AA008 (1.03.948.8). Restored my old config with full SPB backup and I haven't had the problem since.
I'm guessing that "if" it was a settings issue, the backup would've just recreated the issue. Plus hard resets didn't make the problem go away either. I even tried changing to a new sim as some people tried in other posts. But completely reflashing the rom seems to have done the trick for me at least.
The only difference that I can see is that I did the first update through SEUS. All the other flashes were done the old fashioned way. Not saying this would work for others, but it's been gone for weeks now for me.
Solution
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
P.S. I mean it won't change the call fwd settings defined by operator in the mobile system, e.g. no answer and the call will be directed to voice mail system.
##21# is the function code to cancel call fwd setup by your phone. If you did setup some call fwd scenarios on your phone, the call fwd icon will be displayed as an indicator for call forward is active.
For the purpose of just get rid of the icon right after power on or soft reset the phone, I think it is a simple solution.
minglee said:
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
Click to expand...
Click to collapse
I think most of the people having this problem on the thread are referring to a strange bug that seems to be affecting a small percentage of users. I've seen the same problem posted on a few other sites/threads as well. It doesn't really have to do with call forwarding being on at all, it's just that the icon is there. Using the forward codes or forcing an update will make it go away temporarily, but for me it kept eventually coming back no matter what I did. When my phone had the problem, I tried 21, 69, 67, 61. None of them made the issue go away permanently.
My X1 has this kind of problem as well. It is the problem from X1 itself, maybe the X1 can not log into the 2G or 3G network very well.
Nimche said:
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in ....
Click to expand...
Click to collapse
Whoa. LOL... I haven't seen this since the old Synergy Motorola days when we were all fascinated with foreign firmware.
I do not have this issue with the generic NAM or generic UK ROM in their latest iterations.
I guess the first thing anybody would normally suggest is to make sure you're on one of these ROM.
elite-fusion said:
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Click to expand...
Click to collapse
This is a carrier related issues. Some carrier has 2G and 3G network that if the area is not covered by 3G network, Internal using forward to their own 2G network in order to let the phone work. It happen not just on the X1, It happen on all other WM base phone I have before. However, if your carrier has only a single network whether it is 2G or 3G. This forward logo will go away. Good example. the 3 mobile Network in Hong Kong has 2G and 3G separate and on my X1, which use the 3 mobile has the forward logo all the time but on my Touch HD, I use the Smartone network which have a combine 2G and 3G network and you never see the forward logo.
Just so you know, same problem here.
The solution? I heop someone makes a pretty version for the "Call forwarding" icon haha.
With the help of Bxsteez I have fixed this issue with the R2 rom always doing this...
WC
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
scl_electronics said:
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
Click to expand...
Click to collapse
Same here for T-mobile
Same problem on my X1 and I am using HK 3 network..
Hello all,
I have had my X1 for about a month, and it seems I've come across a problem that defeats the purpose of a phone. I can't seem to receive calls for some reason...recently my friends and family have been telling me they have tried to call me but it just ends up going to my voice mail. I just tell them I was probably on the phone with someone at that time, or my phone was off. Only today did my friend call me to find me in a parking lot that I finally realize its my phone. So I attempted to call myself with my homephone, and tada! it went straight to voicemail. I don't even get any sign of a missed call.. Did anybody else getting this problem? I did a soft reset and it seem to fix the problem. It has probably happened within the past 2 weeks..I have the generic UK rom so I'm still waiting for the official R2A one. It would be great if someone could explain how to prevent this problem from happening.
not that i have a problem with my x1a, mostly because i rarely get calls and rarely use it but i have another phone that would have a problem that you describe.
i think it was due to the phone switching between 3g and edge signal. i work in the ship yard and the steel walls around the ship interfere with my signal and my phone would switch back and forth between getting the best reception (3g and edge).
well anyways, i think the switching back and forth would somehow screw my phone up and i wouldnt get any calls after getting off work.
my brother who also works at our shipyard and carpools with me would try to call me up to ask me if i was getting off in time but i wouldnt know that he had been trying to call me untill we meet up. he tells me that he has been trying to call me and so as were walking back to the car, i asked him to call me to see if my phone is working.
sure enough, my phone doesnt work untill i turned it off and then turned it back on. so if your in an area with poor 3g reception, maybe that could be causing your problem.
my old phone was an old lg cu500. thats my beater phone and since i dont use it for browsing the internet anymore, i set it and leave to use edge. it gets a stronger signal than 3g but if i do need to use 3g, i just go to my phone settings and set it back to use both signals. for some reason, i almost love that beater phone more than my xperia. mainly because its small, compact and i dont have to worry about scratching or damaging it anymore.
hmm, that is rather interesting...however my service provider's 3g frequency band is not compatible with the x1. I also don't have an internet service type of plan with my phone.
However just going to my settings, I noticed that my phone was set up to attempt to connect to the internet via HSDPA. I'm going to disable it and see what happens.
if you dont have 3g or hsdpa connection, then i would set your phone to use only gsm.
I also miss most of my calls but my problems is other some times it rings and some times it doesnt. Anybody know how to fix this?.
I have seen these problems with another PDA, in that case it seemed to be related with the PDA radio at the beggining, but even if that is one of the probable causes, there are another two to be considered.
The first one is the sim module, I own the same sim since 6 years ago, and this sim was programed specifically for the symbian phones of those years, it is in fact unable to send/receive any MMS with a PDA.
The other PDA I'm talking about is an Universal, the same phone worked ok with my sim and failed to receive many calls (even if the covering of this phone company was "better") -in the same place- with the universal, We first suspected a broken sim, but using this sim in a old gsm phone, it worked just fine.
Also, the cell companies, tend to "abuse" of their position and then to "seed" the phones with applications that do use the phone automatically, these programs are made mainly for symbian phones.
Remember also that the cell networks are exactly that, computer networks, and sometimes their databases are not perfectly compatible with all the possible variations of slightly different phones, in this case, PDAs are the least common type of phone.
So, try your phones with other (another cell company) sim, try using the sim with old phones, etc.
hope this helps.