Hi Bros,
I recently got Imate Jam/Magician but after 4/5 days its screen alignment got out, after soft restart when it came to screen alignment it doesnt let me move on next step, it still ask me to align the screen again and again
plz help me, any one know whats the problem
thanks soo much
Try doing a hard reset and see if you can align the screen. Then do a soft reset and see if the alignment problem has gone away..thy the soft reset again just to make sure.
If that fixes the problem then it 's likely something got corrupted or some software caused the problem.
If the problem is not fixed, ou need to get it serviced
Re: Help Help! My Magician Screen Alignment dosnt work any
araheels said:
Hi Bros,
I recently got Imate Jam/Magician but after 4/5 days its screen alignment got out, after soft restart when it came to screen alignment it doesnt let me move on next step, it still ask me to align the screen again and again
plz help me, any one know whats the problem
thanks soo much
Click to expand...
Click to collapse
I had that problem with my Jam until I upgraded the ROM to 1.12. Before the upgrade, I was able to fix the problem by doing a soft reset when it got stuck in the loop.
I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?
remote screen aligment
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.
S1ug said:
I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?
Click to expand...
Click to collapse
Same problem here, just started browsing around since I was travelling last week without computer access. I am goign to call warranty services with CIngular tomorrow if they are open. If not first thing Tuesday!
working?
did you get it working again?. It happed to me yesterday, drives me nuts
Nah, called CIngular and got a warranty replacement no problem.
Re: remote screen aligment
kurtslash said:
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.
Click to expand...
Click to collapse
Mine did this when I was CID-unlocking and had mismatching IPL/SPL versions. I found that by drawing a circle around the alignment cursor with the stylus I was able to get past this screen.
Not working touch screen / broken replacement ...
Center of my XDA miniS touchscreen stopped to work almost 3 weeks ago...
I sent my (lovely) PDA to O2 UK two weeks ago and today I received FAULTY replacement!
(very good known and common issue - "stylus is very loose and keeps falling out")
I've just sent another e-mail to O2's Customer Services and I'm waiting for reply...
I'm so angry and disappointed!
Regards
anyone find a solution
My touch screen gave out yesterday...I am getting very good at using my 8125 without the touch screen but a few programs require it. If anyone has found a solution please let be know because it would be a very happy man. Thanks for reading!
Hi all.
Just got a JasJam about 2 weeks ago.
I am have a problem with the touch screen.
After about 5 mins of use the touch screen slowly gets more and more unresponsive untill it stops working.
If i remove the battery and let the phone sit for a couple of minutes then restart it the touch screen would start working again. But for only 5 mins.
Is this what everyone is refering to as problems with Screen Allignment or do i have a bigger problem.
Does anyone have any suggestions on how to fix this problem.
Thanks
Travis
Personally i would do i hard reset and not install any additional software to see if you have the same problem. If yes, then its hardware problem and needs to be sent in for repair. If not, then install your programs back one by one to find the culprit.
S.K.
EDIT: Ensure you back up your data before performing a hard reset. You will lose all information stored on the phone.
Silent_Killa's advice is what I would do. Might try uninstalling apps one by one first??
This is NOT the screen alignment issue - I don't think. It depends if the screen responsiveness going off is actually at the point at which you tap the screen is not matching where the screen responds?? In other words it does respond but not at the location you tap. If this is happening then it is the SA issue, but if the screen does not respond in any way to taps then I doubt it's the SA problem - though could well be a digitizer issue.
I have not searched, but a week or two weeks ago an identical problem was posted by someone else.
If a hard reset does not cure this I would suggest a return as soon as possible.
Mike
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Saber_007 said:
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Click to expand...
Click to collapse
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Touch screen do not respond
mikechannon said:
I have not searched but a week or two weeks ago an identical problem was posted by someone else. If a hard reset does not cure this I would suggest a return as soon as possible.
Click to expand...
Click to collapse
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
Hope you get it back working this time so you can start to enjoy it!!
Mike
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
YEP that is exactly what mine does sometimes. After i open the keyboard the start button would start to pop open and close.
How did you get on. Did they tell you what the problem was.
Cheers.
mikechannon said:
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Click to expand...
Click to collapse
Sorry, about that.
Full Details-
Screen has no problems with SA. After about 5 mins the screen slowly becomes more unresponsibe. IE i would have to tap the start button several times for it to work. When it finially pops open it just closes again almost straight away.
Not long after this the screen will become totally unresponsive, howver all hardware buttons will still work.
I am going to try a hard reset tonight.
I will let you konw.
Thanks again.
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
wiki update
I took the freedom to update the wiki on this issue :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
well, my device was a second hand but the seller was as so kind as to take it back... nothing for chirstmas this year .
still... happy new year to everybody !
Saber_007 said:
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
Click to expand...
Click to collapse
Fingers crossed you'll get a good one back. I think you were going to have to send this one back anyway.
Mike
JasJam screen responds to "ghost" taps!
The touch screen on my JasJam responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.
Read that
it's a hw issue, had to get a replacement ...
Same problem
I seem to be having the exact same problem. When I first got it, I was able to use the phone for a couple of weeks, then all of the sudden, the screen stoped responding, but all the buttons worked. I did a hard reset, and it worked for a little while, then when bad again. At first I thought it was related to ActiveSync because it would always go bad immediately after syncing. However, even when I don't sync after a hard reset it eventually goes bad again. Today I just got it back from manufacturer - they couldn't reproduce the problem. It worked all day. Then I synced. Stupid me. Its not responding again.
There's no way out. Get a replacement.
I'm hoping that my replaced device doesn't have same issue.
same problem
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Sorry to hear that! I had actually purchased i-mate JasJAM from Dubai. i-mate has just one service center in USA (PocketPCTechs in CA). They provided amazingly great customer service and replaced the main board. So far the problem hasn't repeated.
shassouneh said:
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Click to expand...
Click to collapse
Hey, I am having the same problem as well. Bought my phone on December 06 from eBay seller too. Big mistake as HTC will tell you sorry your warranty is void if you did not purchase the device from the carrier (even though it was new.) I am curious how you were able to get it repaired under warranty since you too bought yours from a third party.
I did the credit card trick and it worked flawlessly for about two months and just yesterday I am back to the same problem. After today doing the credit card trick numerous times I finally got the touch screen working now but who knows for how long this time.
BTW my serial number is in the HT642Fxxxxxx if anyone else that has this problem wants to compare and post theirs.
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!
STUCK IN align screen window - -HELP
kastro said:
Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!
Click to expand...
Click to collapse
I suddenly have the same problem - no one else? My problem is more specific. Screen alignment seems normal until the 4th (last) corner is reached. Then no response x2. By third try it jumps back to center to start again - no way out!
I have reflashed to TMobile WM5 V2, Love, and several WM6 ROMS - all same issue. I can read my phone fine though active synch - al software is there ...
IS THE DIGITIZER GONE BAD - ? just in one corner? How can I be sure? Any way around the required align screen to test further? PLEASE HELP!
Same issue,follow here:
http://forum.xda-developers.com/showthread.php?t=285062
HELP!!!!!!!!!
My 8525 could not pass the alignment screen so I bought I new digitizer and I installed it and I still get the same thing. What else can it be???
Disable Touchflo.... that should work if you have that enabled. Also Transcriber WONT work with Touchflo enabled. Cheers
HELP!!!!!!!!!
The Touchflo was never enabled on the phone. What else can it be???
thanks
Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Same thing happened to me last week. I did a hard-reset because I was having a different problem and then I couldn't get past the screen alignment. I brought it to an AT&T Device Support Center and they couldn't figure it out so they swapped it out for me
jas_pik said:
Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
this just what i need since my touchscreen did not work thanks a milllion
And in case you want a little more info on that codefactory remote alignment application, see here:
http://forum.xda-developers.com/showthread.php?t=347539
Mike
Hi I'm using HTC P3450 (Elf01000).. Everything was fine till yesterday.
Now i have the Cube working for me but the screen doesn't respond to stylus. I'm able to activate and deavtivate cube... thats it. Nothing else works...
Please help me
murali509 said:
Hi I'm using HTC P3450 (Elf01000).. Everything was fine till yesterday.
Now i have the Cube working for me but the screen doesn't respond to stylus. I'm able to activate and deavtivate cube... thats it. Nothing else works...
Please help me
Click to expand...
Click to collapse
Have you tried a soft reset?
Have you tried realigning the screen?
What have you done to your device recently? Flashed any new Roms?, Installed any apps? Played with registry? If anyone is going to be able to help you, you have to give us some information. What ROM are you using?
Hi Thanks for the reply..
I had tried aligning the screen and it got stuck there.
After a bit of googling, I was able to get past the align screen using Remote screen align, but my screen stopped responding to screen taps. Strangely I don't have any problem activating and rotating the cube.
I'm using the original Rom..
RUU_Elf_DOPODASIA_WWE_1.17.707.2B_4.1.13.46_02.97.90_BLUE_Ship
My phone is just lying useless now... other than recieving calls, couldn't do anything.
Please let me know if u need more info
You didn't answer all of the questions from my last post. If you hadn't done anything to your device and all it did was suddenly stop responding, perhaps your screen is faulty now and needs replacing. I don't know what else it would be personally, but feel that I may not have enough experience to be able to help you further.