Related
Hi, I have owned a dopod 818 pro for about 1 month, and a new problem has come up. Synchronization used to work perfectly, but recently when I connect it to my computer, it will either read as "connecting" but not really making the connection, or show up on my computer as "synchronization error" without letting me know why. The latter is happening more frequently, and soft resets do not always help. Does anyone have similar problems?
Also, I have been wanting to automatically disconnect from GPRS/EDGE everytime the device checks emails (every 30 mins for example). How do you do that?
I've had similar Activesync issues. very annoying.
I find soft resets usually do help 95% of the time... but am close to doing a complete hard reset! :roll:
Quite possible that a firewall is blocking your AS software. Have you installed any AV or firewall software recently by any chance? If disabling your firewall's doesn't help, just uninstall AS and reinstall but this time do it on a different drive. This has helped many people over time and should probably help you out too.
A HARD reset of my device seems to have helped - for now! :twisted:
Unfortunately I have tried all the following:
1) disable firewall (zone alarm in this case)
2) uninstall then reinstall AS to a different hard drive
3) hard reset
I wonder if it has anything to do with the software I install onto the device. However, I have had it for over a month, and I use the same set of software the whole time (even after hard reset) - sbp pocket plus, pocket informant, phatnote. I am getting quite frustrated now, having to soft reset every time I want to synchronize the device. I think I may try to hard reset again and not install anything on it other than the data from my outlook, and see if that will work.
BTW, anyone know how to auto-disconnect GPRS/EDGE after the device automatically connects to GPRS and check email? I have tried to set the GPRS_autodisconnect in the registry from 0 to 1, but it doesn't work.
Thanks.
chunkitho said:
Unfortunately I have tried all the following:
I am getting quite frustrated now, having to soft reset every time I want to synchronize the device. I think I may try to hard reset again and not install anything on it other than the data from my outlook, and see if that will work.
Click to expand...
Click to collapse
I share your pain. It's a big PITA to soft-reset just to have it sync up "properly". Just taking the device out of your cradle (for lunch, or whatever) and sticking it back in will result in sync errors :roll:
As an alternative, you can try hard reset, followed by a soft reset so that it does not install the applications bundled inside the ExtROM - I think they are the SmartDialer, Cyberon Voice Commander, and a couple others.
Hi, I had the problem - after disconnect from GPRS, I am unable to reconnect unless I reset the device. I just try Phone Alarm which has an icon to connect and disconnect the GPRS connection - and now I can disconnect and reconnect without problem. Give it a try. Download from http://www.pocketmax.net/phoneAlarm.htm
You use the Windows Mobile 5.0 for PocketPC ActiveSync patch for the 818 Pro to solve the problem
You can use the Spb GPRS Monitor to connect and disconnect the GPRS connection!
Hi. This has worked for me, and solved a massive problem. Hope it helps someone else too.
Step 1:
Ensure you are trying to fix the same problem as I was by looking at the symptoms, which were:
- HTC Wizard synchronizes OK when you plug it in the first time
- It stays in sync if you leave it plugged in
- If you unplug it and then plug it back in at any time later, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync
- If you unplug it and soft reset before reconnecting then it's fine
Essentially, the Wizard was requiring a soft reset between every connection to the USB cable, or it would crash and require a reset anyway!
These issues have been discussed in about 10 threads on this board, and on pretty much every other resource for Wizards and Pocket PC devices on the net. I was, however, totally unable to find something like this which directly addressed the problem.
Step 2:
Download a program called Dr. TCP from here: http://www.dslreports.com/drtcp
Run it to open a dialog box with loads of fields with strange techy names... no, i didn't understand it either. However, I've been searching the net for days and I found an article here: http://www.pcworld.idg.com.au/index.php/id;504222574;fp;2;fpid;1277378924 which told me how to work the numbers out...
In the bottom drop-down box, select "Windows Mobile-based Device" and enter 1492 in the box next to that. That's your maximum "MTU".
Here are the settings which work for me (from the top). If i don't mention a setting, I didn't change it!
Tcp Recieve Window: 261360
Dial Up (RAS) MTU: 1492
Path MTU Discovery: Yes
Save and Exit Dr. Tcp.
Step 3:
You need to open "Network Connections"... in XP, that's Start > Connect To > Show All Connections. I'm sure you can find it yourself. Anyway there should be an icon called "Local Area Connection (x)" with "Wireless Mobile-based Device" written in grey underneath.
Right click on that and select DISABLE. This will close your USB connection to your Wizard so those MTU settings can be applied.
Now unplug your Wizard from its cable. Here, I tried right clicking on the connection and selecting "Enable", but it just errored. So you need to unplug it.
Step 4:
Reconnect and see what happens. I am now happily disconnecting and reconnecting as many times as i like and it just keeps on synchronising itself. MAMMA MIA!
If this solves your nasty "i need to reset every time I disconnect" problems then please post here to say so. If it doesn't work then post here also, I guess. If this is a solution for you then credit for this is not mine - it's just the sum total of a lot of searching across this and other forums, websites and message boards. THANKS!
not working
These steps did not work for me.
I still have to reset the device otherwise I get this message after about 5 minutes.
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
It appears to be only a problem syncing as I can still explore the device.
well...
...that's depressing. I genuinely thought that would work for other people too.
Did you read that PCWorld article I linked to? it explains how I got those numbers... they could be different for you, perhaps?
I'll keep thinking...
I did not look at the article. I'm having other issues trying to get my 2 computers synced with my mobile device http://forum.xda-developers.com/viewtopic.php?p=234189. Once I get those resolved I can try some different things.
On my home computer I am only synchronizing favorites and files and it doesn't appear to be a problem.[/url]
Oh right ok. I read your other post too, but I only have 1 PC for home and work so i can't help with that.
Has anyone else tried this?
I am no longer having the problem since I fixed my other sync issue (multiple computers issue). I had reinstalled activesync and did a hard reset on my device so maybe something else got cleared up. I am also having much better luck with the way my device is running. Before I was getting frequent slowdowns and lockups. I am a much happier customer and will be sticking with my cingular 8125. I just love all the features, but the activesync issues and slowness was starting to get to me. I'm so glad it is all behind me now and I can start to really enjoy the thing. Although I have yet to connect my bluetooth headset, that may have caused me issues too. Sorry I couldn't be more help testing this out.
I and a work college have had this problem on both our systems and found that it was being caused by Avantgo.
It would work fine and sync every time for days until we installed Avantgo.
After these we both had the symptoms you describe in the first post until we did a hard reset and re installed everything except Avantgo, it was then fine again. As a test I then reinstalled it and it started not syncing again, my college who has not reinstalled it has had no further problems.
I have now been running for 3 weeks with no problems and no Avantgo.
If you have it installed it may be worth trying it without for a wile and see if it helps.
Didn't work for me. Still no connection when plugging in for the 2nd time. MTU value changes back to blank when opening the Dr.TCP again, the other values are ok though. But thanks anyway for the hints!
Greetings,
Andreas
Didn't work for me neither...
just to check (i know this sounds daft) but you did DEFINITELY press the SAVE button in Dr TCP before you pressed the EXIT button? can't imagine why it wouldn't store the data.
aaaaaaaaanyway i guess it's not the ubersolution i thought it was
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Any updated? I'm having this same problem, except my device won't connect at all! Even after a reset. It connected once and that was it.
Hi Silentz,
sure, I saved the settings. I'll try the ActiveSync clean install-method and report the results. 'Hope that MS will put out an update or better version soon! Rumours out there?
Greetings,
Andreas
tried and failed...
tried the above TCP solution- Not working for me either...
Found best solution. Go try the latest imate rom. You can then plug out/in the cable as many times as you want & it'll just work fine.
Bebbo said:
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Click to expand...
Click to collapse
It seems to be as soon as you access the internet through the passthru connection on Activesync. So installing AvantGo/PocketWeather might explain this to a certain degree as they may be accessing the internet.
Incidentally, how could Microsoft have stuffed up so badly with Activesync? It's a tiny program but works so badly - Couldn't a third party come up with a different version of Activesync or something? I'd pay for it if it worked better than this crock!
Just for info, the latest iMate ROM (With Push Email) does indeed seem to fix this issue. Obviously it was with the WM5 side rather than anything that could be fixed on the PC side.
My Active-sink probelms disappeared since upgrade to the latest iMate ROM. Has been working like a charm with all apps and utilities installed, Tweaks2k2, Spb Pocket Plus, Pocket Informant, Worldmate Pro, etc...
told you it works
cheers
I am running the 2.08 (Qtek test) rom and have this issue since last friday. before that never had it!!
What I changed on thursday was: enable exchange server sync and use it. because push-email si no solution for me I just disabled it and dropped the association.
Then (on friday) the trouble started.
I tried DrTCP...and ended up with a broken netlogon (secure client) service on the pc. The IS solution for that was a new image . . thank you very much.
I am back on track with the pc now, but AS still slows down my device.
Are any of you having this trouble using or have used:
-Push email
-Blackberry
What is the amount of free program memory on your device? Mine is around 6MB (probably caused by Blackberry install which I cant remove). . . .
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
I have this IRRITATING problem.
Using an exchange hosted service (4smartphone). Works like a charm, until --- for no reason apparent to me - ActiveSync decides NOT to run. It is supposed to run shortly after boot, start the GPRS/3G data connection, and sync. But it just will NOT start a data connection. It just sits there.
I have deleted my server settings and reentered them. I have deleted my ISP data and reentered them.
I had this once before, and the only thing that fixed it was a hard reset. ....
Any advice appreciated. LOTS.
DUDE i figured this out the other day b/c i had the same problem. go to ur windows folder there is a file called "repllog.exe" click on it and all will be saved. never again will we have to hard reset b/c active sync doesnt work.
nispen said:
I have this IRRITATING problem.
Using an exchange hosted service (4smartphone). Works like a charm, until --- for no reason apparent to me - ActiveSync decides NOT to run. It is supposed to run shortly after boot, start the GPRS/3G data connection, and sync. But it just will NOT start a data connection. It just sits there.
I have deleted my server settings and reentered them. I have deleted my ISP data and reentered them.
I had this once before, and the only thing that fixed it was a hard reset. ....
Any advice appreciated. LOTS.
Click to expand...
Click to collapse
Shot in the dark but did you try this?
Programs
Activesync
Menu
Schedule
Check "Use above settings when roaming"
Check "Send outgoing items immediately"
This was my issue since my TyTn thinks it's roaming all the time when it's actually not.
Thanks for the suggestions.
(1) Did try checking the use while roaming checkbox: njet, nada, did not help.
(2) Next time will try the replog suggestion. Thanks!
Somehow or other I fixed it myself. Don't ask me what I did. I THINK I did this
- rebooted PC
- rebooted Tytn
- wait till both had booted and had stopped rattling and seemed happy
- attachted the Tytn to the PC with the USB cable
- ActiveSync started
- the second the status said SYNCHRONIZED, unplugged
- the Tytn started the data connection
Me happy.
Who knows what cured it. Hours of fooling and cursing?
Grtz
Wouter
IMHO it was definitely the cursing. Another sure fire solution to almost all Hermes probs is the threat to throw in the dustbin, stamping of feet and alcohol.
Suddenly my HTC Prophet (WM6 & Windows Vista Business) won't connect through ActiveSync any more. Two hours ago it worked flawlessly every time, now I connect and disconnect the cable - only the battery seems to be loading, but no ActiveSync connection. Clearly, the device itself tries to connect, but the PC stays like nothing has happened. I remember having the same problem about 2 years ago with HTC Wizard, but then I replaced it then and the new one worked.
What could the problem be? I have restarted both the PC and the PPC (soft-reset) several times.
I had a similar issue after I flashed a new ROM, all was working fine, but then it wouldn't sync. I'm on an Exchange server, so I don't really mind just wiping and starting over, which is how I believe I fixed it. It it's not that go to Start>Settings>Connections>USB-to-PC and see if the box is checked. If it is checked, undo it and then see if it will connect.
Urthwhyte said:
I had a similar issue after I flashed a new ROM, all was working fine, but then it wouldn't sync. I'm on an Exchange server, so I don't really mind just wiping and starting over, which is how I believe I fixed it. It it's not that go to Start>Settings>Connections>USB-to-PC and see if the box is checked. If it is checked, undo it and then see if it will connect.
Click to expand...
Click to collapse
10x, it worked but it's not stable too. Unchecking this option, the device connects the same way as though Bluetooth, and I also have problems with this kind of sync too. Plus, with the "advanced network functionality" (whatever this means ) everything was a bit more transparent. Without it the device sometimes connects, but most of the times does not. I'm almost sure it's the PC that is making troubles.
It's such a pain with ActiveSync...
The Advanced Network Functionality I believe enabled RNDIS support. It's supposedly more stable....or something. Have you tried backing up your contacts and stuff with PIM backup and hard resetting? You can either try that, or deleting the partnership and creating a new one, which may have been the other thing I did to make it work again.
Urthwhyte said:
The Advanced Network Functionality I believe enabled RNDIS support. It's supposedly more stable....or something. Have you tried backing up your contacts and stuff with PIM backup and hard resetting? You can either try that, or deleting the partnership and creating a new one, which may have been the other thing I did to make it work again.
Click to expand...
Click to collapse
Well, I tried many things - I even uninstalled Windows Mobile Device Center, created new partnerships, etc. I haven't tried to hard-reset, because it's a pain every time to install the software and adjust the settings on the device
I know what you mean. I've just given up on installing any software thats a pain to configure, and stuck with what's cooked into the ROM's other than my Exchange settings and IM client. However, if hard resetting turns out to be the only way to go, think of all the ROMs you could flash!