Hi, I have owned a dopod 818 pro for about 1 month, and a new problem has come up. Synchronization used to work perfectly, but recently when I connect it to my computer, it will either read as "connecting" but not really making the connection, or show up on my computer as "synchronization error" without letting me know why. The latter is happening more frequently, and soft resets do not always help. Does anyone have similar problems?
Also, I have been wanting to automatically disconnect from GPRS/EDGE everytime the device checks emails (every 30 mins for example). How do you do that?
I've had similar Activesync issues. very annoying.
I find soft resets usually do help 95% of the time... but am close to doing a complete hard reset! :roll:
Quite possible that a firewall is blocking your AS software. Have you installed any AV or firewall software recently by any chance? If disabling your firewall's doesn't help, just uninstall AS and reinstall but this time do it on a different drive. This has helped many people over time and should probably help you out too.
A HARD reset of my device seems to have helped - for now! :twisted:
Unfortunately I have tried all the following:
1) disable firewall (zone alarm in this case)
2) uninstall then reinstall AS to a different hard drive
3) hard reset
I wonder if it has anything to do with the software I install onto the device. However, I have had it for over a month, and I use the same set of software the whole time (even after hard reset) - sbp pocket plus, pocket informant, phatnote. I am getting quite frustrated now, having to soft reset every time I want to synchronize the device. I think I may try to hard reset again and not install anything on it other than the data from my outlook, and see if that will work.
BTW, anyone know how to auto-disconnect GPRS/EDGE after the device automatically connects to GPRS and check email? I have tried to set the GPRS_autodisconnect in the registry from 0 to 1, but it doesn't work.
Thanks.
chunkitho said:
Unfortunately I have tried all the following:
I am getting quite frustrated now, having to soft reset every time I want to synchronize the device. I think I may try to hard reset again and not install anything on it other than the data from my outlook, and see if that will work.
Click to expand...
Click to collapse
I share your pain. It's a big PITA to soft-reset just to have it sync up "properly". Just taking the device out of your cradle (for lunch, or whatever) and sticking it back in will result in sync errors :roll:
As an alternative, you can try hard reset, followed by a soft reset so that it does not install the applications bundled inside the ExtROM - I think they are the SmartDialer, Cyberon Voice Commander, and a couple others.
Hi, I had the problem - after disconnect from GPRS, I am unable to reconnect unless I reset the device. I just try Phone Alarm which has an icon to connect and disconnect the GPRS connection - and now I can disconnect and reconnect without problem. Give it a try. Download from http://www.pocketmax.net/phoneAlarm.htm
You use the Windows Mobile 5.0 for PocketPC ActiveSync patch for the 818 Pro to solve the problem
You can use the Spb GPRS Monitor to connect and disconnect the GPRS connection!
Related
Hi. This has worked for me, and solved a massive problem. Hope it helps someone else too.
Step 1:
Ensure you are trying to fix the same problem as I was by looking at the symptoms, which were:
- HTC Wizard synchronizes OK when you plug it in the first time
- It stays in sync if you leave it plugged in
- If you unplug it and then plug it back in at any time later, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync
- If you unplug it and soft reset before reconnecting then it's fine
Essentially, the Wizard was requiring a soft reset between every connection to the USB cable, or it would crash and require a reset anyway!
These issues have been discussed in about 10 threads on this board, and on pretty much every other resource for Wizards and Pocket PC devices on the net. I was, however, totally unable to find something like this which directly addressed the problem.
Step 2:
Download a program called Dr. TCP from here: http://www.dslreports.com/drtcp
Run it to open a dialog box with loads of fields with strange techy names... no, i didn't understand it either. However, I've been searching the net for days and I found an article here: http://www.pcworld.idg.com.au/index.php/id;504222574;fp;2;fpid;1277378924 which told me how to work the numbers out...
In the bottom drop-down box, select "Windows Mobile-based Device" and enter 1492 in the box next to that. That's your maximum "MTU".
Here are the settings which work for me (from the top). If i don't mention a setting, I didn't change it!
Tcp Recieve Window: 261360
Dial Up (RAS) MTU: 1492
Path MTU Discovery: Yes
Save and Exit Dr. Tcp.
Step 3:
You need to open "Network Connections"... in XP, that's Start > Connect To > Show All Connections. I'm sure you can find it yourself. Anyway there should be an icon called "Local Area Connection (x)" with "Wireless Mobile-based Device" written in grey underneath.
Right click on that and select DISABLE. This will close your USB connection to your Wizard so those MTU settings can be applied.
Now unplug your Wizard from its cable. Here, I tried right clicking on the connection and selecting "Enable", but it just errored. So you need to unplug it.
Step 4:
Reconnect and see what happens. I am now happily disconnecting and reconnecting as many times as i like and it just keeps on synchronising itself. MAMMA MIA!
If this solves your nasty "i need to reset every time I disconnect" problems then please post here to say so. If it doesn't work then post here also, I guess. If this is a solution for you then credit for this is not mine - it's just the sum total of a lot of searching across this and other forums, websites and message boards. THANKS!
not working
These steps did not work for me.
I still have to reset the device otherwise I get this message after about 5 minutes.
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
It appears to be only a problem syncing as I can still explore the device.
well...
...that's depressing. I genuinely thought that would work for other people too.
Did you read that PCWorld article I linked to? it explains how I got those numbers... they could be different for you, perhaps?
I'll keep thinking...
I did not look at the article. I'm having other issues trying to get my 2 computers synced with my mobile device http://forum.xda-developers.com/viewtopic.php?p=234189. Once I get those resolved I can try some different things.
On my home computer I am only synchronizing favorites and files and it doesn't appear to be a problem.[/url]
Oh right ok. I read your other post too, but I only have 1 PC for home and work so i can't help with that.
Has anyone else tried this?
I am no longer having the problem since I fixed my other sync issue (multiple computers issue). I had reinstalled activesync and did a hard reset on my device so maybe something else got cleared up. I am also having much better luck with the way my device is running. Before I was getting frequent slowdowns and lockups. I am a much happier customer and will be sticking with my cingular 8125. I just love all the features, but the activesync issues and slowness was starting to get to me. I'm so glad it is all behind me now and I can start to really enjoy the thing. Although I have yet to connect my bluetooth headset, that may have caused me issues too. Sorry I couldn't be more help testing this out.
I and a work college have had this problem on both our systems and found that it was being caused by Avantgo.
It would work fine and sync every time for days until we installed Avantgo.
After these we both had the symptoms you describe in the first post until we did a hard reset and re installed everything except Avantgo, it was then fine again. As a test I then reinstalled it and it started not syncing again, my college who has not reinstalled it has had no further problems.
I have now been running for 3 weeks with no problems and no Avantgo.
If you have it installed it may be worth trying it without for a wile and see if it helps.
Didn't work for me. Still no connection when plugging in for the 2nd time. MTU value changes back to blank when opening the Dr.TCP again, the other values are ok though. But thanks anyway for the hints!
Greetings,
Andreas
Didn't work for me neither...
just to check (i know this sounds daft) but you did DEFINITELY press the SAVE button in Dr TCP before you pressed the EXIT button? can't imagine why it wouldn't store the data.
aaaaaaaaanyway i guess it's not the ubersolution i thought it was
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Any updated? I'm having this same problem, except my device won't connect at all! Even after a reset. It connected once and that was it.
Hi Silentz,
sure, I saved the settings. I'll try the ActiveSync clean install-method and report the results. 'Hope that MS will put out an update or better version soon! Rumours out there?
Greetings,
Andreas
tried and failed...
tried the above TCP solution- Not working for me either...
Found best solution. Go try the latest imate rom. You can then plug out/in the cable as many times as you want & it'll just work fine.
Bebbo said:
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Click to expand...
Click to collapse
It seems to be as soon as you access the internet through the passthru connection on Activesync. So installing AvantGo/PocketWeather might explain this to a certain degree as they may be accessing the internet.
Incidentally, how could Microsoft have stuffed up so badly with Activesync? It's a tiny program but works so badly - Couldn't a third party come up with a different version of Activesync or something? I'd pay for it if it worked better than this crock!
Just for info, the latest iMate ROM (With Push Email) does indeed seem to fix this issue. Obviously it was with the WM5 side rather than anything that could be fixed on the PC side.
My Active-sink probelms disappeared since upgrade to the latest iMate ROM. Has been working like a charm with all apps and utilities installed, Tweaks2k2, Spb Pocket Plus, Pocket Informant, Worldmate Pro, etc...
told you it works
cheers
I am running the 2.08 (Qtek test) rom and have this issue since last friday. before that never had it!!
What I changed on thursday was: enable exchange server sync and use it. because push-email si no solution for me I just disabled it and dropped the association.
Then (on friday) the trouble started.
I tried DrTCP...and ended up with a broken netlogon (secure client) service on the pc. The IS solution for that was a new image . . thank you very much.
I am back on track with the pc now, but AS still slows down my device.
Are any of you having this trouble using or have used:
-Push email
-Blackberry
What is the amount of free program memory on your device? Mine is around 6MB (probably caused by Blackberry install which I cant remove). . . .
Is there a credible alternative to Activesnc 4.1 anywhere ? I am absolutely sick and tired of this cr*p.
I want to be able to sync calendar, tasks, notes and files - reliably. That's all. That's not too much to ask is it?
Any ideas ?
TIA, DBo.
I'd be interested in one, been looking for a day or two but pretty new to the PPC thing and not making much progress.
Atm the only surefire way to ActiveSync seems to be, soft reset before sync, again after. It's quite a 1 shot deal, once it's synced, it won't again without a soft reset of the PDA. Note: Never needed to restart the PC used, I have tried this, no difference.
Have you read this?
http://forum.xda-developers.com/viewtopic.php?t=41955&highlight=activesync+solution
Solved that problem for me.
reading the other post now ... my activesync kills itself too i need to reboot my pc to make it work again ... apart from that it wont even synch all my contact ... it misses out random ones all the time
Can't tweak my TCP settings
I'd love to do this, but I can't go messing about with the TCP settings on my company laptop. Not if I want to keep my job.
I need a decent alternative to AS 4.1 even if that means AS 4.2
Silentz:
Yeah, tried that (amongst several hundred other things). I already use DrTCP for optimising my lans due to me using gigE with jumbo packets, so am pretty familiar with it on that ground. I also tried many other reg tweaks (on the PC not PPC) regarding networking etc. to no avail.
From all the tests and tweaks I've done I'm no further into solving this issue, which doesn't half stick in my side. PC m$ os with m$ software talking to a PPC with m$ os with m$ software, who the hell is writing this utter drivvle software?
I have concluded however that the PC / ActiveSync 4.1 side of things does not fail or lockup, regardless of reboots or no reboots or net settings used. It is the PPC's running ActiveSync which borks, stalls then grinds to a halt. I suppose it's possible m$ will fix the PC 4.1 software to not bust the PPC but I've also pretty much resided myself to needing a ROM update to fix the PPC half
This of all things annoys me, I've fixed almost everything else wrong with this phone but turning it off on a regular basis just takes the biscuit, like who does that nowadays? :roll:
Yeah that's right - it's the PPC which goes funky, but in my case it was down to the PC (i think) cramming data at it.
If you switch off (untick) all elements of the today screen it also works better, although that's not really a solution!
Microsoft do need to release ActiveSync 4.2 asap.
Yeah, tried all that, I only have MSN on today page anyways but have tried it with nothing. I only sync contacts anyway and even then only about 100 - still hangs if not the first time...
What about this?
Device Manager
Hi,
I was successful in resolving a "stubborn" active Sync, by doing the following:
Remove USB Cable to K-jam.
Open device manager.
Go to Network adapters.
Disabling adapter called: "Windows Mobile Based Device".
Re-enabling adapter called: "Windows Mobile Based Device".
Plugging USB cable back in.
Kind regards
Adrian
I was successful in resolving a "stubborn" active Sync, by doing the following
Click to expand...
Click to collapse
But for how long?
I find that AS is very unstable.
I have installed the latest ROM and still get problems with both my devices.
If I play an MP3 in Windows Media Player, AS drops the connection and I have to unplug my MDA Vario (or my XDA Mini S) and reconnect it again.
If I soft reset for any reason while still connected to AS, it drops the connection and on re-connect it hangs at 'Looking for changes' and I have to re boot the PC to get a connection again.
Other times without warning it will drop the connection and not re-connect without a re-boot of the PC
etc. etc etc.
Fortunately all my contacts, calendar and tasks are held on my PC in Thunderbird (I don't use Outlook) and I have a seperate sync programme for syncing them so I don't need to rely on AS for data sync.
But I do wish there was an alternative for enabling the connection to the PC.
Have owned my Exec for about 6 months now and have had this problem for some time.
Activesynch used to work fine but then I have soft reset the device and Activesynch doesn't want to play any more. It was working before the reset and now it has stopped (no errors in the log or anything - it doesn't even try and follow the schedule).
It also won't 'send outgoing items immediately' even though this box is checked too.
The only thing I have found that fixes it is a soft reset - but maybe only 1 in 10 times resetting will that spark the synch to automatically connect and follow the schedule. And of course I have to wait for a while leaving the device in standby before I find out whether that reset has been the lucky one! Of course that all gets lost if I need to soft reset again.
Is there any bit of magic I can work to actually get the device to follow the schedule?????????
It is an o2 branded device but with CORPORATE user profile - none of that o2 GUI installed.
Is there anything else I can do
try deleting the paired computer from Menu -> options on async (ppc). Repair it, and try again...this fixed it for me!
cheerio,
S
try deleting the paired computer from Menu -> options on async (ppc). Re-pair it, and try again...this fixed it for me!
cheerio,
S
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
Hi,
I have researched in the forum in order to find some issue similar than mine but unfortunally I couldn't .
I bought my Blackstone at the end of December and since that, everything worked fine: I used to sincronize data with activesync at home (Windows Vista) and in the office (Windows XP), connected the device to the internet, downloaded e-mails (using outlook or Seven Mail), used GPS (Destinator and Igo8). Everything was fine until the day I decided to perform a hard reset. Then the nighmare comes! After the hard reset I started the sincronization with activesync. Everything sincronized very well. However, when I configured my e-mail accounts the tmail.exe hanged. Also the activesync stopped sincronizing. It stays all the time with the message: "looking for changes"...but never starts sincronizing. Then, I tried to perform another hard reset. The same thing happened: the first sincro is fine (in Windows XP or Windows Vista). But then, if I configure e-mail accounts or if I reinstall GPS programs, the activesync hangs again. I can only sincro with activesync if I don't use any other connection application. If I´m using GPS application and GPRS starts, immediately GPS hangs. Is that possible? I performed probably 10-12 hard resets, reinstalled activesync 3-4 times, but the problem keeps unsolved. Anyone have a clue for this issue?
rgds
Hi
Anyone can give me a clue about that?
olivas1971 said:
Anyone can give me a clue about that?
Click to expand...
Click to collapse
Hi olivas1971 and welcome to the forum.
Your problem does sound strange & unusual. It sound as if you might need to flash another radio or ROM or both. But for that you will need to use hardspl on your device first (preferably from XP as it has less problems).
Use the search function and readup WELL before you start. Good luck with it.
Hi Abram,
I have flashed my device with new ROM and radio as you suggested. My device seems to be fine again. I´ll be monitoring it during this week. However, I want to thank you in advance, because I´m sure you find the solution.
brgds.