Can anyone please help with a problem I have noticed on my Imate Jasjar. I have configured Push Email and mail is being received realtime as it should. My difficulty is when replying or sending a new email it will remain in the Outbox on the device until another new message arrives from the Exchange Server or a manual Sync is initiated on the device.
Is this normal behaviour?
I have ticked 'Send outgoing items immediately' under Schedule in ActiveSync settings but it doesn't seem to have any effect.
Has anybody else noticed this?
Hi,
Did you find a resolution for this?
I have a XDA Mini and just set it up with DirectPus exchange. Emails are arriving on the device okay, but send items seem to sit in the outbox. They only go when I receive another email or force a sync.
Like you I have ticked the "Send immediately" box but that doesn't work.
This problem is making the directpush more or less useless as I keep forgetting to force a sync and then hours later realise why I haven't had a reply - it's still sat in the outbox!!
Help!
Merlin
Rbmerlin,
I found a solution - with no thanks to Imate or Microsoft though. (Both blamed each other for thee problem and no one wanted to take any responsibiity!)
The solution is to set ther ActiveSync on the device without using the PC ActiveSync. Initially I set up ActiveSync on the desktop and the settings propogated to the device which was synced.
By trial and error I discovered that when ActiveSync is setup on the Jasjar by itself all is good and the Sync functions as it had with previous non-push roms.
I have tried this with serveral of my customers devices and problem is resolved. Hoping rhis helps you out.
Related
Apologies if this has been asked before - I couldn't find it.
I have a TMob MDA Pro which is configed to sync with the Exchange server at work. It goes through all the motions, including the item count, for Tasks, Contacts, Mail and Calendar - but nothing appears on the phone! Even though it completes successfully.
My Outlook mail on the phone shows the folders which I have in my mailbox but no messages. I have set Activesync to download ALL for everything, but still nowt.
Sync definately works the other direction as when i create new contacts they appear in outlook, without connecting USB cable or to wireless network.
I've even just now put on the new Dutch TMob ROM and reset settings as appropriate but still nothing.
Anyone else come across this - please help!
--Richard
Fixed it!
Fixed my own problem!
It appears that Sophos PureMessage on the mail server breaks syncing with the Exchange server. Stopping the PureMessage anti-virus service makes everything work.
As a result of this, and that PureMessage is crap anyway, I've pulled it off the server and installed GFI MailSecurity for server anti-virus instead and it works fine.
--Richard
So in the active sync schedule, I have the item 'send outing items immediately' enabled. I therefore would assume an outlook emails I send should NOT sit in my outbox until I either for AS to 'sync' myself, or a new email comes in and it's 'pushed' to my device (the outbound mail is then sent). But it most definitely does not send the mail immediately. Just did a test and it sat for almost 10 minutes before I received a different email on my device in which case activesync cleared the outbox.
What am I missing?
Hey - did you ever find a solution to this issue? Driving me crazy.
had the same problem. Went away when I did a hard reset
Hi
am running a charmer with WM5 (obviously).
I have set up pop3 accounts with both yahoo and tiscali and have been using these successfully, if minimally for a while. Recently I have not been able to use my PC and have been hoping to use my device to send and receive email. This has not been the case. For the past week the device will receive full emails from both yahoo and tiscali. When I try to send email via the yahoo account I get a message telling me that my device can't download email and to check my connection and settings and try again. My connection and settings are fine. I have not tried with the tiscali account as yet as I don't really use it anyway.
Does anyone have any idea what is going on?
The link bellow will take you to a Modaco forum thread that I think is discussing the same thing.
Will
http://www.modaco.com/index.php?showtopic=250462&hl=sending+email
Hi, I've an IMAP email account setup on my phone (nothing to do with Outlook). I've unticked the box to auto check for new messages every n minutes, but whenever I activesync it gets the new messages. I can't for the life of me find out why it's doing this, any one have any ideas?
Activesync
When you first connected the device, there was an option what to synch, and by default email is one of the things. You can fix it by synching, then choosing Tools/Options from the PC menu and unchecking Email. (It doesn't synch notes by default, which you can also fix here.)
prestonmcafee said:
When you first connected the device, there was an option what to synch, and by default email is one of the things. You can fix it by synching, then choosing Tools/Options from the PC menu and unchecking Email. (It doesn't synch notes by default, which you can also fix here.)
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Click to collapse
Thanks for the reply. That only applies to Outlook email though doesn't it? I'm talking direct to the IMAP server here, it just seems to do an automatic send/receive when doing an activesync.
Pop popped
bluesxman said:
Thanks for the reply. That only applies to Outlook email though doesn't it? I'm talking direct to the IMAP server here, it just seems to do an automatic send/receive when doing an activesync.
Click to expand...
Click to collapse
When I had that box checked, it synched whatever mail was up -- for me it synched Pop mail. I don't know if that means it would also synch exchange.
Thanks for the help, maybe that's it then. I unchecked the box, but it came up with a warning that all email on the PPC would be removed - not particularly desirable! In any event I quite like the feature, just would like to know how it happened as I'd never seen it do it before.
Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Katash said:
Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Click to expand...
Click to collapse
Can you sync with your Exchange server over the air (using data connection)? I know I have never been able to sync with our OWA (Outlook Web Access) address when plugged in to USB but I can over the air just fine. Same thing where it cycles endlessly. I can with other Exchange servers just not where I am currently syncing with. It has something to do with their network settings here where I work.
I'm trying to sync with my home PC, I have no exchange server.
To be honest I'm a bit lost with outlook, never really used it before - I have always used Outlook Express for email.
how long do you wait before giving up? first time synch usually takes a while, could go up to an hour or so.
I've waited up to 30 mins with no advance on the "windows mobile device center" progress bar "sync center" is cycling the progress bar as if it is initiallising.
Have tried wiping out my phones contact list and syncing one contact with same result - just uninstalled Office and reinstalled outlook from supplied HTC CD with same result.
had that problem also.
had to uninstall the wm device center (had it twice, so i uninstalled both) then reinstalled the latest version (drvupdate-amd64.exe in my case).
now everything works just fine.
Just tried that twice and unfortunatly is seems to have not worked - Thanks for the help here guys, anyone else got anu nuggets of info that could help me?
Seems to be sorted now - Pretty sure it is an AVG firewall issue, "allow all" lets me sync.
Thanks for the suggestions guys.
Well I'm still completly lost - AVG firewall is definatly the problem here but I cant figure out how to fix it perminantly.
I'm used to setting rules in firewalls to allow certain programs but cant for the life of me find out what specific .exe or service is required to be enabled for outlook contacts, emails or notes to sync.
My temp fix involves setting AVG firewall to "allow All" - the phone will sync instantly but set to my default profile only files, favorites etc .... will sync
Anyone had this problem or know how to fix it?
Managed to track it down
AVG 8.5 Tools>Firewall Settings>'Profile'>System Services>Windows RPC Service - Set to 'Allow For Safe' for those with the same problem.
Thanks once again for peoples input.