Exchange syncing but not syncing! - JASJAR, XDA Exec, MDA Pro General

Apologies if this has been asked before - I couldn't find it.
I have a TMob MDA Pro which is configed to sync with the Exchange server at work. It goes through all the motions, including the item count, for Tasks, Contacts, Mail and Calendar - but nothing appears on the phone! Even though it completes successfully.
My Outlook mail on the phone shows the folders which I have in my mailbox but no messages. I have set Activesync to download ALL for everything, but still nowt.
Sync definately works the other direction as when i create new contacts they appear in outlook, without connecting USB cable or to wireless network.
I've even just now put on the new Dutch TMob ROM and reset settings as appropriate but still nothing.
Anyone else come across this - please help!
--Richard

Fixed it!
Fixed my own problem!
It appears that Sophos PureMessage on the mail server breaks syncing with the Exchange server. Stopping the PureMessage anti-virus service makes everything work.
As a result of this, and that PureMessage is crap anyway, I've pulled it off the server and installed GFI MailSecurity for server anti-virus instead and it works fine.
--Richard

Related

Sync with Exchange AND another Outlook?

:?: Does anyone know if it is possible to keep TWO Outlooks in sync with ActiveSync (when one of them is an Exchange server)?
You can keep switching off the sync with exchange to sync with the second outlook calendars but this resets all of the associated sync data (such as modified date etc)...
Any ideas appreciated!
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendar, Tasks, Notes, Contacts & e-mail
This allows me to:
1. Have an offsite back-up of my personal contacts.
2. Have ready access to all personal & business appointments everywhere and have the info backed-up offsite.
3. Have a dedicated e-mail address that only goes to my phone via Push e-mail.
Works great for me.
Exc Srv- Contacts/ Calendar/ EMail/ Tasks
I am trying to connect to another Outlook instance @ work just for the Calendar and Contacts to keep them in sync.
When I select those in ActiveSync (the Work PC) it says that I need to uncheck the connection to the Exchange Server...
Any ideas?
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I owudl love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
bittermormon said:
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I would love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
Click to expand...
Click to collapse
I am using the T-Mobile US 2.26 OS Rom (AKU 2.3) with ActiveSync 4.2
When I am connected to my PCs, Activesync on my PC connects to the Exchange Server (and the status is displayed in Activesync on my desktop).
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
So you are NOT really connecting to two seperate instances of Outlook (for example you would have both the Calendar for the Exchange Server AND the calendar for the local PC checked in Activesync).
I found a solution in that the PC I want to keep updated I can use Laplink PDAsync...that seems to work...I'll have to see if the autoarchiving from exchange works if the records are not "touched" by PDAsync...
bittermormon said:
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
Click to expand...
Click to collapse
I'm using mail2web free account also. It won't allow MS Outlook to connect but an Activesync connection is an Activesync connection...
well I gave mail2web another go today. It worked perfectly until I unplugged my phone. The next time (and every time since then) Activesync on the PC hangs while "looking for changes" after it finally times out, I can sync by clicking teh sync button on my MDA. The pc keeps saying "connected - synchronzation error"
So its working, but its a pain waiting for the PC to time out everytime I need to sync.
wella s soon as I typed that it started working correctly, then hung the next time. :roll: oh well.
I used to skip all PUSH related posts because before i didn't have a data plan. Now that i do i'm trying to get it to work.
I set up an account with mail2web, put the settings on my phone and i'm getting an error saying The server cannot be reached in activesync on my PC.
I noticed it won't let me sync my outlook emails (two hotmail accounts and one gmail account) AND the mail2web exchange server. It's either one or the other. I'd like to have access to both, or is this not possible.
I gave emoze a shot but didn't like how it'd wait for outlook to sync then push those emails. If anyone can point me in the right direction as to where to get started and what to do that'd be great!
I have a question in the same vein.
I have recently been given access to an Exchange account on my work server.
I would like to be able to sync all of my accounts together. (Outlook at work> outlook at home> mobile outlook.) Mainly I just want the contacts and calendar functions.
The dilemma I am facing is that when I try to sync outlook with my laptop, it tries to find the exchange server (which for the life of me I can not connect to with my laptop). Is there any way to bypass this?
kyphur said:
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendat, Tasks, Notes, Contacts & e-mail
Click to expand...
Click to collapse
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
JamesManios said:
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
Click to expand...
Click to collapse
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
kyphur said:
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
Click to expand...
Click to collapse
Thanks for replying...
Unfortunately its not working for me. I removed all the sessions, re-added Work and Home with contacts syncing... then added the exchange server and it will not allow me to pick Contacts for syncing with the following error...
"You cannot sycnhronize contacts with Exchange Server because it is already synchronizing with Work PC. To synchronize contacts with Exchange Server, clear the contacts check box for Work PC, and try again."
Did you possibly have to change some registry/etc on the PPC to get it to allow this? Are you running something like AKU 3.2 that maybe allows this type of syncing?
I am also using ActiveSync 4.5Beta but it looks like its a problem more on the PDA then on the desktop.
Solved!
I had the same problem.
I've found a solution in the newsgroup microsoft.public.pocketpc.activesync.
Here is the link:
http://groups.google.com/group/micr...read/3c269ef3f5c96321/48c16c74400cb034?tvc=1&
My prerequisites:
* MDA Pro ROM-Version: 1.30.113 GER
* Two PC's with XP SP2, Outlook 2003 connected to two different Exchange 2003 Servers.
* ActiveSync 4.2.0 (Build 4876)
1.Change the following registry entry on the PocketPC
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\
EnableNonLocalCrossPollination=1 (DWORD)
2.Soft reset the PocketPC.
3.Change the options (appointments, contacts, tasks, ...) in ActiveSync on the PocketPC. Note: It is only possible on the PocktePC!
4.Connect the PocketPC to the PC and you're done.
Hope this helps.
Regards,
UMH
UMH said:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination=1
Click to expand...
Click to collapse
FREAKING BRILLIANT! This worked perfectly!
Thank you very much UMH. We should probably add this to the WIKI or something cause this is extremely useful/helpful info.

Syncing With Multiple Sources??

Hi,
Looking for some advise and hopefully some useful suggestions... have spent hours searching forums, google, M$, etc, etc....
The story begins....
Recently upgraded from my XDA IIi to the shiny XDA trion (HERMES) - moved to WM6 and had to upgrade to ActiveSync (AS) 4.5.
All fine and dandy to here.... (and most excellent I must add!)
Now - I have two PCs - home and work. Both locations have their own exchange server. (Work Exchange and Home Exchange)
Email - I sync via the exchange server at work and has no problems from either location connecting via AS 4.5 to the exchange server for the mail. (I am only interested in getting my work emails on the device).
Calandar and Contacts - I used to be able to sync both PCs to the XDA IIi via AS 4.1 meaning that if I ever added a calandar entry while at home, it would update the phone and when I next connected to my work PC, it would then place it there. (And Visa Versa). This also worked for my contacts, notes, tasks, etc. Consequently, I was able to know that I had the most up to date contacts, calander entries, etc on the phone, as well as on both PCs when I next connected the phone to them. So it didn't matter at which location I was sitting - I would be up to date and not miss appointments...
However, AS 4.5 helpfully tells me that I am already syncing my calandar / contacts / whatever somewhere else and must deselect this first (and remove all of the data) before it would allow me to connect with a different source. Rather frustrating.
Now, I don't know if there is an easier way to achieve the results I am looking for (can I point my home exchange server at the work one and have them sync and then I just sync to the one?) or if I am just making things difficult for myself..?? Surely I am on the only person out there who may like to keep to calandars across different PCs in sync? (I also don't want to use an internet based webservice like googlecalandar, etc).
Any ideas / suggestions / advise / hacks on how I can get it back to how I could work previously?
Thanks!.
MJ.
Okay, let me try to help. You don't have to deselect any of the Exchange items. Just select the items on the local desktop that you will be syncing. When you sync at home, you will see exchange items grouped being synced and a 2nd group on your desktop also being synced. Going into AS on the device will provide a last sync status for exchange and any partnerships you have.
Here is my setup:
I sync Email, Calendar, and Contacts via Exchange Server at work (this is done wirelessly).
I sync Tasks through a 3rd party app and notes at work on my desktop (this is a partnership in AS 4.5)
I sync calendar, contacts, quicken, etc... at home (partnership in AS4.5)
You'll notice that my device is syncing contacts and calendar between exchange and my home PC when it's connected and any changes on the device, exchange are mirrored immediately and at home when I sync it. Actually when I sync it at home I think it winds up being slow sometimes because it's by default syncing with the home desktop as well as pushing that info back to the exchange server at work.
Now, as to syncing with 2 exchanges - you'll probably have to choose one and then sync the other via a partnership. Not sure you can set up 2 servers.
Hope that helps.

Outlook Exchange Problem

Hello,
I have a problem when trying to receive Outlook email on my Tytn. When I send/receive the message at the bottom says connecting etc and then finishes without actually downloading any emails. I have also tried in Activesync but have the same problem. Everything else from the server is syncing ie. contacts, calender with no problem. For a test I added the Sent Items folder to the receive options in Outlook and this did work and downloaded my sent items but still no Inbox items. I also trimmed my desktop inbox down to 10 emails but this didn't work either. Any ideas?
Cheers,
Yostin.
try changing the folders (from your mailbox) which are sync'd
first i'd say make sure junk sync is off
also try changing the mail format and or size limit; i.e. plain text upto 50kb etc. etc.
hope this helps
Try sending/receiving with your outlook open on your PC. We determined that our antivirus was not checking the mail until outlook was opened, and not allowing the mail to be sent to the device since it hadn't been scanned. Simple change in the AV fixed.
Thanks for the replies. What I have found is that if I do a hard reset, set up Activesync without connecting to my PC and the sync over the 3G network it works. When I run my SPB backup file to get things back to where I was, it obviously doesn't work again. I remember setting up Activesync originally with my PC connected so this seems to have screwed things up somehow. I tried deleting the association in Activesync but this didn't work. Does anybody know which settings I should be looking for to correct this problem? I know I could just reinstall everything and adjust my settings again but I would like to know the cause of this problem and fix it instead.
Cheers,
Yostin.

Problem Syncing Contacts

Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Katash said:
Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Click to expand...
Click to collapse
Can you sync with your Exchange server over the air (using data connection)? I know I have never been able to sync with our OWA (Outlook Web Access) address when plugged in to USB but I can over the air just fine. Same thing where it cycles endlessly. I can with other Exchange servers just not where I am currently syncing with. It has something to do with their network settings here where I work.
I'm trying to sync with my home PC, I have no exchange server.
To be honest I'm a bit lost with outlook, never really used it before - I have always used Outlook Express for email.
how long do you wait before giving up? first time synch usually takes a while, could go up to an hour or so.
I've waited up to 30 mins with no advance on the "windows mobile device center" progress bar "sync center" is cycling the progress bar as if it is initiallising.
Have tried wiping out my phones contact list and syncing one contact with same result - just uninstalled Office and reinstalled outlook from supplied HTC CD with same result.
had that problem also.
had to uninstall the wm device center (had it twice, so i uninstalled both) then reinstalled the latest version (drvupdate-amd64.exe in my case).
now everything works just fine.
Just tried that twice and unfortunatly is seems to have not worked - Thanks for the help here guys, anyone else got anu nuggets of info that could help me?
Seems to be sorted now - Pretty sure it is an AVG firewall issue, "allow all" lets me sync.
Thanks for the suggestions guys.
Well I'm still completly lost - AVG firewall is definatly the problem here but I cant figure out how to fix it perminantly.
I'm used to setting rules in firewalls to allow certain programs but cant for the life of me find out what specific .exe or service is required to be enabled for outlook contacts, emails or notes to sync.
My temp fix involves setting AVG firewall to "allow All" - the phone will sync instantly but set to my default profile only files, favorites etc .... will sync
Anyone had this problem or know how to fix it?
Managed to track it down
AVG 8.5 Tools>Firewall Settings>'Profile'>System Services>Windows RPC Service - Set to 'Allow For Safe' for those with the same problem.
Thanks once again for peoples input.

HD and exchange

Hi all,
Got a question/problem. I have my HD set up to receive email thru an exchange server but only to get the email. I still want to sync my contacts, calendar, etc. with the info in my desktop outlook. In the activesync window it shows microsoft exchange with email, and windows PC with contacts, calendar, notes and files but it doesn't seem to sync the info with the PC and only the exchange server. Any ideas what I may be doing wrong?
Thanks,
Ho'okani
Exchange
Hookani said:
Hi all,
Got a question/problem. I have my HD set up to receive email thru an exchange server but only to get the email. I still want to sync my contacts, calendar, etc. with the info in my desktop outlook. In the activesync window it shows microsoft exchange with email, and windows PC with contacts, calendar, notes and files but it doesn't seem to sync the info with the PC and only the exchange server. Any ideas what I may be doing wrong?
Thanks,
Ho'okani
Click to expand...
Click to collapse
If you run Activesync, then select MENU, then OPTIONS, you should find a page where it details which type of information is sync'd, and with what device. You can then UNtick the items you don't want to sync with your Exchange Server, and tick which items you DO want to sync with your PC!
I'm not by any means an expert on Exchange Server, or ActiveSync, but I have something similar setup on my HTC Trinity.
That's the problem. I have only email checked in the exchange section and have the calendar and contacts and notes checked in the PC section but it seems to ignore the PC section selections and syncs all the exchange stuff even though it's unchecked.
Thanks,
Ho'okani
The other problem is that when I set up the exchange sever and hooked it up to my computer, it deleted all the contacts, calendar and notes in my device. So now I'm trying to figure out how to get all that info back on my device and still use exchange to get my email.
Thanks,
Ho'okani
Hookani said:
The other problem is that when I set up the exchange sever and hooked it up to my computer, it deleted all the contacts, calendar and notes in my device. So now I'm trying to figure out how to get all that info back on my device and still use exchange to get my email.
Thanks,
Ho'okani
Click to expand...
Click to collapse
Hmmm! A tricky one! Just to test this, I setup my HD to sync email only with my companies Exchange server, and it synced quite happily, and didnt delete any other data (contacts etc.), which are still set to sync with my Laptop. I then tried a sync with Laptop and it synced those items (contacts and calender) and gave me no problems at all. (The only thing it DID do was enforce my companies security policy on the HD - which is an enforced PIN entry every hour of non-use. This is easily overriden by a Registry Hack anyway).
So to answer your question, I am afraid I do not now why you are sufferring this problem, as I cannot get it to occur on my HD - perhaps there are differences in the ROM you might be using - my Radio and ROM version details are contained in my signature (below) -- are yours the same?!
it is weird. I've gone so far as to delete the exchange server, delete the device and try to set up the partnership again and I still can't get my contacts and calendar back into the device. The exchange calendar items still remain on my device and no contacts.
Thanks,
Ho'okani
Just to test this, I setup my HD to sync email only with my companies Exchange server, and it synced quite happily, and didnt delete any other data (contacts etc.), which are still set to sync with my Laptop. I then tried a sync with Laptop and it synced those items (contacts and calender) and gave me no problems at all.
Click to expand...
Click to collapse
I am right to assume you also have exchange mail set up on your laptop too? I have an exchange account set up on my laptop to get mail from the exchange server also.
I got my contacts and calendar back on my device, but I had to delete the exchange account on my laptop.
Thanks,
Ho'okani

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