Problem Syncing Contacts - Touch HD General

Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave

Katash said:
Hello,
Recieved my HD yesterday and am still setting it up, sync center works fine so long as I dont have "Contacts, Calender, Email or Tasks" ticked.
If they are ticked the sync process never finishes but the progress bar will cycle endlessly.
I have Outlook 2007 installed but have never really used it before so I could be missing something, afaik my email accounts have been configured correctly and Outlook appears to be working correctly.
Anyone have any insight into this problem?
TIA
Dave
Click to expand...
Click to collapse
Can you sync with your Exchange server over the air (using data connection)? I know I have never been able to sync with our OWA (Outlook Web Access) address when plugged in to USB but I can over the air just fine. Same thing where it cycles endlessly. I can with other Exchange servers just not where I am currently syncing with. It has something to do with their network settings here where I work.

I'm trying to sync with my home PC, I have no exchange server.
To be honest I'm a bit lost with outlook, never really used it before - I have always used Outlook Express for email.

how long do you wait before giving up? first time synch usually takes a while, could go up to an hour or so.

I've waited up to 30 mins with no advance on the "windows mobile device center" progress bar "sync center" is cycling the progress bar as if it is initiallising.
Have tried wiping out my phones contact list and syncing one contact with same result - just uninstalled Office and reinstalled outlook from supplied HTC CD with same result.

had that problem also.
had to uninstall the wm device center (had it twice, so i uninstalled both) then reinstalled the latest version (drvupdate-amd64.exe in my case).
now everything works just fine.

Just tried that twice and unfortunatly is seems to have not worked - Thanks for the help here guys, anyone else got anu nuggets of info that could help me?

Seems to be sorted now - Pretty sure it is an AVG firewall issue, "allow all" lets me sync.
Thanks for the suggestions guys.

Well I'm still completly lost - AVG firewall is definatly the problem here but I cant figure out how to fix it perminantly.
I'm used to setting rules in firewalls to allow certain programs but cant for the life of me find out what specific .exe or service is required to be enabled for outlook contacts, emails or notes to sync.
My temp fix involves setting AVG firewall to "allow All" - the phone will sync instantly but set to my default profile only files, favorites etc .... will sync
Anyone had this problem or know how to fix it?

Managed to track it down
AVG 8.5 Tools>Firewall Settings>'Profile'>System Services>Windows RPC Service - Set to 'Allow For Safe' for those with the same problem.
Thanks once again for peoples input.

Related

Exchange syncing but not syncing!

Apologies if this has been asked before - I couldn't find it.
I have a TMob MDA Pro which is configed to sync with the Exchange server at work. It goes through all the motions, including the item count, for Tasks, Contacts, Mail and Calendar - but nothing appears on the phone! Even though it completes successfully.
My Outlook mail on the phone shows the folders which I have in my mailbox but no messages. I have set Activesync to download ALL for everything, but still nowt.
Sync definately works the other direction as when i create new contacts they appear in outlook, without connecting USB cable or to wireless network.
I've even just now put on the new Dutch TMob ROM and reset settings as appropriate but still nothing.
Anyone else come across this - please help!
--Richard
Fixed it!
Fixed my own problem!
It appears that Sophos PureMessage on the mail server breaks syncing with the Exchange server. Stopping the PureMessage anti-virus service makes everything work.
As a result of this, and that PureMessage is crap anyway, I've pulled it off the server and installed GFI MailSecurity for server anti-virus instead and it works fine.
--Richard

Calendar does not sync with Exchange server 2003

I do not understand this anymore. I have set up my exchange server (2003 small business server R2) and use my PDA's to sync. Pushmail works perfectly, contacts and tasks synchronize perfectly. Only calendar does not sync at all (even though I have ticked the right box to do so).
I have no idea why. Help would be hugely appreciated
I have just started having the same problem. Only syncing calendar items from my device to the exchange server is where I am having problems. I first noticed it when my fully charged battery would die within about an hour and a half when I normally get about two days use out of a charge. Come to find out, ActiveSync on my phone had been constantly attempting and re-attempting to synchronize the new events I had created on my device, with no success at uploading them to the server. All other items (mail, contacts, tasks) work seamlessly, and all items sync from desktop to device without any problems. Any ideas would be greatly appreciated. Thank you.
Not sure if anyone is still having this issue, but the fix for Calendar items created on device not syncing up to Exchange (but sync no problem from Exchange to device), do the following:
1. Go to Start/Settings/Clock & Alarm
2. Change your Time Zone to another zone, and OK.
3. Go into ActiveSync on device, and sync with exchange
4. Go back to Clock & Alarm and change your time zone back to appropriate time zone
5. sync with ActiveSync again.
Problem should be resolved. Has worked for me many of times.
Thanks!

Outlook Exchange Problem

Hello,
I have a problem when trying to receive Outlook email on my Tytn. When I send/receive the message at the bottom says connecting etc and then finishes without actually downloading any emails. I have also tried in Activesync but have the same problem. Everything else from the server is syncing ie. contacts, calender with no problem. For a test I added the Sent Items folder to the receive options in Outlook and this did work and downloaded my sent items but still no Inbox items. I also trimmed my desktop inbox down to 10 emails but this didn't work either. Any ideas?
Cheers,
Yostin.
try changing the folders (from your mailbox) which are sync'd
first i'd say make sure junk sync is off
also try changing the mail format and or size limit; i.e. plain text upto 50kb etc. etc.
hope this helps
Try sending/receiving with your outlook open on your PC. We determined that our antivirus was not checking the mail until outlook was opened, and not allowing the mail to be sent to the device since it hadn't been scanned. Simple change in the AV fixed.
Thanks for the replies. What I have found is that if I do a hard reset, set up Activesync without connecting to my PC and the sync over the 3G network it works. When I run my SPB backup file to get things back to where I was, it obviously doesn't work again. I remember setting up Activesync originally with my PC connected so this seems to have screwed things up somehow. I tried deleting the association in Activesync but this didn't work. Does anybody know which settings I should be looking for to correct this problem? I know I could just reinstall everything and adjust my settings again but I would like to know the cause of this problem and fix it instead.
Cheers,
Yostin.

activesync with google exchange service

I always uses google services. Including google calendar / email, etc.
I have set up my wm6.5 with activesync and it sync my email and calendar fine.
However, I found that the activesync will sometimes hog up my mobile's CPU for more than half and hours. I felt the phone unresponsive and heat up fast. I can hardly switch on the task manager but I managed to find the responsible program for this - activesync. It uses up all available CPU for a long long long time. Some times it drains all the battery and my phone just shut down itself. During the time, I will not able to start the activesync client and soft reset is the only solution.
I used to have activesync's schedule set to "As it arrives" but I turn it to like by "2 hours" now. Thing is now better but it still happens.
I can live with high cpu loading while it was checking mail or sync with calendar but I certainly not convinced that it required more than 10 minutes for that.
Please share your experience.
I have tried Google Sync two times. After a couple of syncs that worked OK an error appeared, something like a configuration change in the server, sync error. Then when I synced, all my calendar items were duplicated and all my contacts reversed First Name with Last Name. And the phone was set to overwrite the server if something is wrong/error. Thank to the backup.
Okay.. gotta to change the information. It is NOT related to google service. it is solely the problem of activesync. I have reset my phone and not setting up any sync services. But the activesync kicks in again and once again used up all CPU time. Even with no internet connection. (Radio Off)
This is a ****......... I hate it.
Hmmm... I've never had a problem using Activesync+Google with Laurentius's Rom.
I sync Google Calender with Activesync, contacts with Microsoft MyPhone, and email with my own Pop3 provider (Fastmail).
Good luck

ActiveSync, error 0x86000108

Dear Folks, I am having a problem Syncing.
It has worked fine for about a week - but it will now not Sync. Additionally, every time I try to Sync the HD2 puts some 20+ entries on today's date in my Outlook 2003.
Frequently, when I try to Sync it will crash Outlook.
I have uninstalled all "Partnerships" on HD2 and PC. I have uninstalled the ActiveSync software on my Win7 (64nit) and reestablished the partnerships all without success.
If I do not Sync with the Calendar, it will Sync OK, without crashing. However, if I add Calendar to the Sync objects, it will not complete.
Any ideas would be much appreciated.
ANDREW (Yateley, UK)
cable sync or bluetooth??
bluetooth with many entries causes problems sometimes (for me)
Activ Synch
I know it sound silly but do you find you can sync with one machine but after synching with the other it will not work with the first?
On win 7 before connecting try opening ActivSynch on the mobile, clicking options and de-selecting all items. Click OK and the re-open options and re-select the sync items. OK again and connect to your pc.
For XP when you have connected the phone open activ sync on the pc and de-select the sync items. OK and then go back in and re-select before ok'ing again.
I know this sounds long winded and is a pain to use but it seems to be when you are synching to 2 machines rarther than just one. I tend to suynch at homeweekly and work daily!
Regards,
DJ
Try running compact on outlook data files. (Tools - account settings - data files - double click the data file(s) to open properties and click compact now.)
Also worth running a scan for errors on the .pst file.
Theres a how-to HERE
Hello
Think about your firewall, that can also cause the problem
Waiting for network
I'm having a similar problem when trying to sync with Exchange 2003 SBS SR2.
Emails and contacts are fine and sync well as long as I'm not trying to sync calendar events. As soon as I check the box for calendar events I get an error, although it's not the same error code as the original poster it's the same result.
I'm running WWE 1.66.
Dear Folks,
Now working - I had corruption on my PST. Used "samsamuel's" idea and then upgraded to Outlook 2007 and then archieved all old emails and calendar events older than 14 months.
Now works!
Regards
ADC

Categories

Resources