Related
I am looking at putting my exec up for sale, but the screen has been cracked not from a fall but it just broke.
How much do you think i could get for it?
Thanks
£000,000,000.02
Liverpool said:
I am looking at putting my exec up for sale, but the screen has been cracked not from a fall but it just broke.
How much do you think i could get for it?
Thanks
Click to expand...
Click to collapse
Is it boxed / complete? Last one I bought like that on ebay I paid £135 for. It was a jasjar not an exec though
Richard.
lol tyl
have you tried ringing up htc liverpool?
go to www.htceurope.com and get their phone number and ask how much it would be to put a newlcd in. cant be that much surely, better than taking a huge monetary drop
if all fails, ill give you a tenner for it matey, jokes aside please find out how much it would be, you might be surprised
G
NaughtyLondonBoy said:
lol tyl
have you tried ringing up htc liverpool?
go to www.htceurope.com and get their phone number and ask how much it would be to put a newlcd in. cant be that much surely, better than taking a huge monetary drop
if all fails, ill give you a tenner for it matey, jokes aside please find out how much it would be, you might be surprised
G
Click to expand...
Click to collapse
HTC won't repair XDA devices only orange and t-mob branded units - if you read liverpool's previous thread http://forum.xda-developers.com/viewtopic.php?t=40201&highlight=
I've already suggested a few routes :-(
Richard
Fluffcat; It is boxed everything there, 2 extra protective cases one of which is a hard case not a leather one and also screen protector.
I have already rang htc europe and they were no help. But i dont understand how the screen cracked it was in its leather case and didnt fall, took it out of my pocket and it was cracked.
But if anyone wants to make an offer ill think about it.
50$
i think $50 is a bit little. :lol:
Have you tried PPCTechs for a screen replacement? they seem to do it for 249 dollars
You could try sending it to a mate via royal mail, insure it for whatever value it will cost to replace, if the screen breaks on route it will be covered. Oh, sorry, just reread your post, didn't realise it was already broke :wink:
Regards
what would you sell it for? I'm looking at keeping it as a spare parts reserve for my universal
Cheers,
San
Hi!
I've got crack on my screen- and you wan't belive me, but nothing has happen! I haven't drop this PDA, nothing elese in the pocket, I haven't seat on that pocket etc.. Just opened AND..
Anyway, I've to fix this ASAP
What are my options? Propably it is not covered by warranty so it is pointless (imho) to speak to them.
Who can fix this? How much do I've to pay?
Or, what's the cheapest option now to buy new EXEC?
Any ideas? Or... maybe I can buy just screen and someone can repalce this?
Thanks for your help!
Cheers,
Chris
Easy enought to swop yourself - screens are approx £130, but give the o2 helpline a call for a fitted quote to see what they offer as this will maintain warranty on the device.
Is it the LCD or digitiser itself that has broken? (Ink splodge or crack? )
Richard
Thanks for your quick reply!
Unfortunatly LCD (touch screen is still working).
Yes, I'll give them a call today.
£130 is NOT THAT MUCH to be honest.
Chris
columb said:
Thanks for your quick reply!
Unfortunatly LCD (touch screen is still working).
Yes, I'll give them a call today.
£130 is NOT THAT MUCH to be honest.
Chris
Click to expand...
Click to collapse
That's the screen cost from Taipei after shipping and tax - o2's price is likely to be higher.
Richard
Thanks!
Yes, I know O2 will be around £185...
Why it is so expensive ? 30% just for the screen...
Is there any chance to fix this under warranity?
Regards,
Chris
columb said:
Thanks!
Yes, I know O2 will be around £185...
Why it is so expensive ? 30% just for the screen...
Is there any chance to fix this under warranity?
Regards,
Chris
Click to expand...
Click to collapse
They are charging you to *fit* it as well. No chance under warranty methinks but maybe if you bought the insurance now and claimed in 6 - 8 weeks? ;-)
Richard
Screen Broken
My Exec screen also cracked (round the back) It was in my pocket and certainly hadn't been dropped and the case was unmarked and the front of the screen was unmarked So I cant see that it had been knocked or crushed. They replaced it free of charge as a 'gesture of goodwill' - Having said that I have the o2 gold insurance so I wasnt going to pay anyway.
Sadly it took them over a month to get me a replacement, despite numerous calls and emails, so at the end of the contract I wont be going back to O2.
I wonder if this screen thing is in fact a manufacturing problem rather than user error. It might be worth saying that 'you've heard that other users have experienced cracked screens...'
Richard
Re: Screen Broken
navrac said:
I wonder if this screen thing is in fact a manufacturing problem rather than user error. It might be worth saying that 'you've heard that other users have experienced cracked screens...'
Richard
Click to expand...
Click to collapse
A manufacturing fault and just being vulnerable to damage are not the same thing, sadly. They don't usually break unless you leave them in the cold / in your back pocket as you sit down / face open in your pocket with your keys etc etc. If the digitiser stops working on loads of units with no intervention - that's a manufacturing fault, but lots of people breaking the LCD's? might be easily done - but ultimatley their own fault either by carelessness or accident. My advice - buy a case!
Richard
( who puts all his pda's in his back pocket and sits down on them with his fat ass with no issues so far )
My exec was in O2 for a repair for bloody 8 weeks !!! (it arrived today...).
I had pleased them, mail and phone-bomb them, threatened them to death and court, but they still have pissed on me from the high...
So, my conclusion > NO FING WAY that I`ll give my Exec to O2 again....
Not speaking about that 185 pounds they wanted BEFORE they repaired it (like second week they had it)...
8 weeks? :evil:
Paying 185 quid for repair and wait 8 weeks???
Wow, thanks for that post...
Anyway, thank you for all your replys- I've got one more question.. can some1 give an email address to Service dept please? I've tried yesterday to call them but line was busy (
Thank you for your support!
Cheers!
Chris
I've also had this problem - the screen crack looks to me as though it's at the point which gets stressed the most when the screen is flipped around during opening. The warranty expressly excludes cracked LCDs. Which has to give you a clue...
My advice - if you ever buy one do it on a credit card with insurance which covers it. Mine is paying for the repair.
Hi Alec,
I've got this EXEC as a upgrade so they just charged my account (direct debit). Also, I've got just HSBC CC and there is no inssurance.
The other thing is- sales agent FORGOT to add this £5 insurance to my account!!! Also, he should change my tarif- which wasn't done
So I'm very upset with o2 sales agents
My next contract will be propably with T-MOBILE (I'm half German so... )
Cheers!
Chris
columb said:
Hi Alec,
I've got this EXEC as a upgrade so they just charged my account (direct debit). Also, I've got just HSBC CC and there is no inssurance.
The other thing is- sales agent FORGOT to add this £5 insurance to my account!!! Also, he should change my tarif- which wasn't done
So I'm very upset with o2 sales agents
My next contract will be propably with T-MOBILE (I'm half German so... )
Cheers!
Chris
Click to expand...
Click to collapse
ask for the record of the call / sales agent name? dunno xda helpline's email address, sorry.
Richard
fluffcat1 said:
ask for the record of the call / sales agent name? dunno xda helpline's email address, sorry.
Richard
Click to expand...
Click to collapse
Richard,
I remeber agent's name - Nick. His extension number was 21SOMETHING AFIK Do they record every call? For haw long do they keep them?
Anyway, is too late...
Soo, i'm ready to pay this £185- but I'd like to mek sure that this screen fill be fixed withn let say 1-2 weeks MAX!
Thanks anyway...
Chris
Dunno how long they keep the records, but if he did the upgrade his name and the time will be on the notes for your account as he'll want the commision - at least ask operator X who did the upgrade and what extension (nicely) than ask operator Y to speak to 'Nicks' supervisor as he didn't add the insurance you asked for - it may even be detailed in the notes anyway as I would think they get commision for that as well.
Richard
DAMN,..I GOT THE SAME PROBLEM!!
I always carried my device very carefull. Yesterday I opened the device and the screen was cracked. nothing on the outside, only the screen had a crack and is useless now. I had to send it to T-Mobile since my garentee is one year (sorry for the bad english)
Very strange,.. is seems like the screen can crack without bumping it to something.
Arjan
Arjan,
I'm so sorry to hear this... And as far I know they wan't fix this under warranity Anyway, TRY!
Also, can you please ask them how much they are going to charge you and let me know?
Many thanks and goodl luck with this one!
Cheers!
Well,.
I phoned up T-mobile NL. and they said I might be under warrenty, since the device is less than one year old. The sent me an enveloppe for the device to sent back. So I did yesterday, including the ticket I got when I bought the device.
I would take 10 days (they said) to fix it and sent back. If it woudn't fall under warrenty the device would be sent back fixed with a bill...
I really hope it will be fixed without having to pay. I was really carefull with it...
Arjan
Hmm, I'm not that careful- I've got some scratches...
Anyway, it was VERY expensive weekend (I had to cancel my trip Germany- Lufthansa, only taxes refunded, canceled car hire reservation, broken screen in my PDA, ALMOST crashed my mondeo, some other unplaned expenses) so 200 more is not a big deal :twisted:
M8, hopefuly they will fix your PDA for free
let me know please!
Cheers!
Chris
I understand guys..what u all are going thru..my screen has broken not once but twice..n like some of u guys mentioned i had never put any stress on my device...still it broke..for the first change, i had to pay( i fought with imate management but they didnt do anything..i have a post about our conversations) but second time, i just sent them a single email and they changed my screen for free.
Too b honest, i feel imate jasjar have some design issues...just like a blot appearing on keypads(extreme top left n right side) because the cushion padding is not effective.
What ill suggest, we should get together and email these people..however iknow that wont have much effect but still..it might have some effect..
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
many many people have this problem. I myself had it 2 months ago. I was always very careful with my device, but some day I took it out of my pocket and the screen was broken.
I had to pay to T-mobile NL in order to receive a new one, 130 euro, and was forced to extend my contract with another year.
Good luck!
a
Hi
Search as there are various posts about o2 and their replacement under warranty. Here's one thread I contributed to for starters
Broken screen
:wink:
I too had it happen to mine. The screen is too flexible and all it takes is sitting down wrong with it in your front pocket. Mine was even in a Piel frama leather reinforced case. Nice case but doesnt really do much to protect the unit.
I had mine repaired by pocketpctechs for $259.
I have since gotten the aluminum case and had no prblems since. I have even dropped my MDA on concrete and the road about 3 times with no effects tahnks to the aluminum case.
MattyPW said:
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
Click to expand...
Click to collapse
Do you get the option to purchase insurance for the phone in the UK through your carrier? I pay an additional $6 to t-mobile but it covers accidental damage etc...
Hi,
many people have this problem. Seems more and more like a production problem
good luck
a
I bought the phone off eBay, as my contract is on Orange and i was bored of my last handset! As such i cant get the insurance to get me a new phone!
Im currently trying to get in touch with the person i got the phone from on eBay to send me down a receipt in the chance of getting an O2 shop to send it away for me!
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
I dont know what to do with mine! I've gone back to my old phone now (Orange C600), i'm thinking just get the XDA fixed when i have the cash, as it is a cracking PDA. Besides, im going to loose LOADS of money on it if i sell it as it is
Will give the games developers some time to make some decent games for WM5 i suppose :lol:
mine cracked just few days ago.
rang O2 today and they are sending a replacement which will arrive tomorrow. £5 a month for insurance... cant be bad
Anyone know where i can get another battery door? my kaiser fell and has picked up a bunch of huge knicks on the back. lmk thanks
anyone? my battey door is actually now broken from one side and it wont close (sadly its practically half opened from the back heh)
I would like to know where to get one too. I have some modification ideas and I need a couple to experiment on.
just called customer service you can order directly from htc only the price are crazy...
I hate the rubberized cover
I wish OEMs start making non-rubberized replacement covers. If we cried out loud that Black Trinity's Batt Cover is a fingerprints trap, Kaiser's original cover is a dirt trap and every new casual touch adds to it's sorry look.
The only solution I found yet is BodyGuardz rear transparent part..
BTW rubberized does not and should not mean doing it poorly. My IBM Thinkpad cover follows the same concept, but is much tougher to both touch and scratch..
Any ideas ?
=====
Saar
I just called HTC America to see if I could get a spare back cover for my TyTN II. Well, they don't carry that part because "it's not a US model". OK, I then ask for a back cover for the Tilt and she responds "We don't carry parts for OEM branded HTC devices". So I replied, "Great, why do you exist?" She replied "we carry very few parts". What a great company. So it's off to AT&T? I'm not thinking I'll get much love there...
So, I am now very interested in finding a source for the back cover that will ship to the USA.
hopefully the folks at www.cnn.cn will have them in the next couple of months. i purchased replacement casing for my Trinity and my Q from them in the past..
yeah, ive already called ATT, they dont have any extra parts for the tilt yet. i figured HTC would want atleast $45 - 50 for the piece ahh. im going to call them up today. thanks anyways guys
cortezzi said:
hopefully the folks at www.cnn.cn will have them in the next couple of months. i purchased replacement casing for my Trinity and my Q from them in the past..
Click to expand...
Click to collapse
yeh
cnn has the largest range of spare part, and is one of the most reliable online stores, just send them an email, and they will try to get the items in as quick as possible.
kms
ACMilan07 said:
anyone? my battey door is actually now broken from one side and it wont close (sadly its practically half opened from the back heh)
Click to expand...
Click to collapse
Go to any service center and order the door they should have this part.I ordered in Romania and in 3 day they bring the piece ( original part OEM ) and cost 20 USD with VAT (TVA,tax).Not cheep but original part .
So any new regarding this? I'd be interested to know! And there are other threads showing how to "dismantle" the kaiser, we could do some Tutorial on how to proceed
It may be worth waiting for the mega capacity batteries that are too big to fit in the usual battery space. They usually come with a new extended cover.
That way you could kill two birds with one stone - better battery capacity and a free replacement battery cover.
im looking for one too, but a cover for the tilt with no camera.
If i could get my hands on a battery cover with no camera hole, i would do a dismanteling tutorial.
Found one "special order"
My phone fell and the little plastic cover on top of the camera broke. Tried to fix it but doesn't look nice. I just found a back door (special order), hopefully it will arrive in like 2 weeks not 2 months.
mobileplanet.com look for htc kaiser or tytn ii battery cover
FrenchJo said:
My phone fell and the little plastic cover on top of the camera broke. Tried to fix it but doesn't look nice. I just found a back door (special order), hopefully it will arrive in like 2 weeks not 2 months.
mobileplanet.com look for htc kaiser or tytn ii battery cover
Click to expand...
Click to collapse
Thanks, it's here $24.95 special order.
http://www.mobileplanet.com/p.aspx?i=160191
The picture is wrong but the description is correct.
Did it take two months to arrive? I saw it on Mobile Planet, but the expected ship date is January 26.
Finally!!
I think finally found it!!! the price $54.95 US.
http://www.cellulardr.com/proddetail.php?prod=HTC8925BattDoor&review=add
Did you all ready recieved, the part? does it match?
tks
RemE said:
Thanks, it's here $24.95 special order.
http://www.mobileplanet.com/p.aspx?i=160191
The picture is wrong but the description is correct.
Click to expand...
Click to collapse
***********************************************
Did you received the part? it match?
tks
Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
MrSkins said:
Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
That sucks, yesterday I went looking for a case but all I could find was a sock with micro-fibre lining (still a pretty poor fit), anywho getting to the point one shop I visited tried to squeeze my phone into a Krusell case, needless to say it didn't fit and my SIM cover was left behind inside the case. Fortunately I spotted it and retrieved it. Incidentally carphone warehouse advertise the Krusell cases as being compatible on their website, it's a lie I tells thee.
P.S. after giving up my search I went to GAME on oxford street and bumped into Jason Bradbury from The Gadget Show who had just been doing interviews about the Desire HD, and he seemed to like it. Funnily enough though he didn't seem all that knowledgable about technology.
Just realised my phone will not work without the sim cover(showing no signal), seems there are two electrical connectors which connect to my lost sim cover.. Even more gutted now!
If anyone knows where I can get one then please let me know... Thanks
You should contact HTC. They will hopefully understand and you can buy a new cover from them, if not get one free
Certified service/repair shops can also order you pretty much any part of the phone.
Thanks guys shall get onto it tomorrow
MrSkins said:
I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
OMG, I pactically had to find a pair of mole grips to get my cover off! You must have not replaced it properly as it really is a tight fit.
But I do hope you get a replacement soon mate, I can imagine how miserable it must be
Makes me wonder about the continuity of these things, I remember out of the box my cover just slid off with virtually no resistance. I have raised my issue with HTC and T-Mobile but still a little in "no man's land" After speaking to HTC and because the phone is new there seems to be no spares just yet, but they are trying to elevate my problem and hoping for a solution.
Sadly for now its back to my Satio which considering the brief affair with my DHD it’s like going from a Bugatti Veyron back to a steam powered Hillman Imp
Wrecked my Sim cover on day one!!
I was trying to take it off unsuccessfully. My fingers were not getting any purchase and were just sliding off the cover so i took a cloth and gripped the sides of the cover a little too firmly as it turned out. The cover came off and then promptly folded neatly in half. Noooooooooooooooooo! Luckily it did fit back on and the contacts meet so I still get reception and can use the phone, but there is an obvious crease down the back of the cover that will turn into an obvious split soon.
Granted I applied too much force, but I could not remove it otherwise. It is extremely thin and flimsy plastic and given the much touted 'build quality' of the single piece of metal backplate, the Sim cover is a joke.
So, I need a new one too. On my first day. Unbelievable. Let this be a warning. If you too have a Hulk-like grip, get someone else to remove the Sim cover for you.
Otherwise she is a beauty
Does anyones cover actually fit properly - i.e without a gap between it and the phone?
If anyone gets a minute could they post an image of their sim cover looking at the inside, I would like to cobble something together to get my phone running temporary
Big thanks..
Sim covers are being sent out of Thailand as we speak. I got this info from HTC NL, so I don't know whats up with UK.
Glad to receive my new cover soon .
Couple of pics of the sim cover for you. they dont seem to connect together. but there does seem to be something under the surface of the cover.
Thanks for posting the pics what a star! Yes it seems to not make a loop contact so bang goes my theory of a piece of foil...
Quick updats, just had a call from HTC they are sending me out a new cover very good service on their part and T-Mobile said they would send me out a new phone, a bit of an over kill me thinks. Both options are going through the motions and I shall need to cancel the T-Mobile option? Its the usual story waiting for a train and along comes.....
yeah, that was my first thought. im guessing its the antenna. no cover, no sim, no signal. at least your getting it sorted now. couple of days of no phone isnt the worst thing ever...well.
Images of inside of Sim Cover
As requested, pictures of inside of Sim cover. Please let us know if you find a supplier for a Sim cover, mine is not long for this world. Cheers Midge
Edit
Haha just noticed some pictures already posted, still its the thought..... Glad to hear HTC being helpful. I will try them for a new cover too.
I'm really surprised by this because mine, like a few others' was a real struggle to remove when I got it. Seems like an issue with some covers since the part it joins to will be strictly controlled.
Sent from my Desire HD using XDA App
Strange. I tested it on my Desire HD. Without the SIM-cover it still had full GSM/GPRS signal. Only HSDPA connection was lost.
With the cover on I get 3-5 bars HSDPA signal on this location.
Sorry to hear your news skins....Ive said it before it seems some have good ones, some have bad, mine is just fine, well its a bit too tight, bad quality control i reckon...hope you get it sorted soon.
Thanks for the pics, Interesting what was said about getting a signal with the cover off, I may just try it with 10 yards of foil trailing behind me, desperate measures
T-Mobile called earlier to say they are still out of stock and unknown when new DHD's will be in so I'm still waiting and keeping both options open to see which one arrives first.. Its getting there but been a damn long week so far!