First I had one dead pixel, after a week I had a whole horizontal line blacked out, and suddenly the whole screen is turned to white (full brightness) with no single dead pixel as I can see. I tried Hard Reset, but nothing happened, I tried to upgrade the ROM, but notheing happened too.
I bought this mobile from an unwanted upgrade deal, can I replace it from O2 ?????
Please advice. Thanks in advance
Your screen is f*cked - simple as.
A replacement will cost you upwards of £100.
Related
Hi everyone im dataopp a total newbie when it comes to mobiles of this calibur,so i do hope you can help me out...i have the O2 XDA Exec which i bought second user from a m8 it has worked perfect with no problems for 3 months untill last evening turned the unit on and went to turn the screen to type some e-mails when the screen just went white! ,when i turned the screen back to normal that is to close the unit it had a normal screen again all was there,then i tried to turn it back to try again and do my e-mails it went to a white screen again...you guys have any idea what is a amiss? i have tried a hard reset to no avail.
Thanx for reading this.
same problem
i've just had the same problem:
the screen fades to white if i turn it to the "mini laptop" position. turn it to pda position and the display works fine. no problems with orienting the screen or touch sensitivity, either. turn it around to work with the keyboar, and the image dissapears.
advice, anyone?
I have the same problem.
i purchased my machine about 4 months ago and all of a sudden the screen turns WHITE in minilaptop mode. Fixing it is either powering off and on or alternatively flipping the screen to PDA mode.
I've searched through 'White screen' and have seen many complain about the same problem. Amazingly not even one relevant solution to this problem. This is not a software problem, it is obviously an hardware issue. I am willing to open my O2 Exec and try to fix it, as it looks like a bad connection or something.. but i need some guidlines. There are alot of people with that problem, anyway please help.
My XDA developed this dreaded syndrome last night! I did a search too and no solution...
I don't want to open it up as I've only had the XDA for 2 months. Do you think o2 will replace it with a new one as I took it out on a contact (business) with them?
send it to be fixed
unfortunately in my case it was a hardware problem - the internal screen connector had to be replaced (and now the screen feels looser on it's hinge)...
at least it's covered by the warranty.
anyone found a solution? Mine happened on the weekend after having it for 4days only. Unfortunately i bought it brand new on ebay so i cant send it to o2. Any help woud be appreciated.
apparently, this is not a hardware issue
This has just happened my xda as well. I switched it off last night and put it by the bed.... Switched it on this morning and nothing but a white screen. This is crazy. I was reading a book in landscape mode last night and did nothing with it except switch it on this morning... And a white screen in landscape mode when I woke up. What could have happened during the night for chrissakes! Very disappointed. Anyone know where i can get a new ribbon for the lcd? It will probably cost an arm and a leg!
Are there anyone still working on solving this problem?
Mine got the same problem now and it is out of warranty.. I dun wanna spend a fortune on fixing it .
THanks
My XDA Minis-s has major screen problems. O2 - UK.
It has been going fine for 18 months, but now the screen turns white with 2 vertical lines.
I have changed the ribbon, but no joy, appears to be worse
The shop that changed the ribbon, claims it needs a full reboot.
I have done the FAT32 option on other threads.
Anyone help?
help
please help!!!
i have the same prob with mine any joy insorting this out?
chris
I have a similar problem with my t-mobile wizard (which is second hand) occassionaly part of screen goes corrupt usually lines down the left side then the whole screen starts fading out to white, putting into standby and on fixes the screen (however sometimes it starts happening again and again)
From reading other threads with similar problems, this is either a damages or dirty contacts on the lcd display, or lcd is on its way out.
hay from today morning my htc touch shows a white screen and a crack on the bottom corner of the screen.i am sure that it dint fell down.
then what may be the problem?
anyone knows pls tell me...
white screen?
When you turn on your phone, there is no smart mobility.
Crack?
Is that an LCD problem?
i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...
Generally white screen problem are caused by defects in flex connecting the LCD to the mainboard or the connector itself. Try to disconnect and reconnect the LCD, if doesn't work - replace the LCD.
kimberhunt said:
i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...
Click to expand...
Click to collapse
You warmed the OMAP? Interesting....
This problem sounds really complicated.
And im quite surprised of your 'warming' method.
I've had the exact same problem combined with the fact that my touch was resetting constantly. I was about a minute away from throwing it out of the window when I tried the plastic-piece-on-omap processor-technique described in one of the threads here. It solved the rebooting problem, but not the white screen issue. After a very frustrating couple of days where the screen started to blink and shake and then eventually turned to white alltogether, I lowered my brightness to the second stop from start, and since then I haven't experienced the white screen anymore. I believe it is heatrelated.
Whilst not being a full solution to the problem, at least it renders the phone usable.
Hope this helps anyone.
Heating the device very seldomly solves anything, but causes more problems that you originally started with.
iam using htc touch (p 3450) for nearly 18 months . (bought & using it in india ) my hand set fell two times in water and about 15 times fell on the floor (from shirt pocket) . still its working fine .
and iam using "opera mini " for browsing the internet . for some sites iam using "opera mobile " . when iam on opera mini , continueously for long ours , suddenly it turns white . never come to normal screen unless restarted . but it happens sometimes , may be because of memory or heating up of some H/W .
Hi hotchamo,
my htc touch elf hat a similary issue, and my father just "wringed" it gently until the white screen disappeared. You should try it carefully, since it may help and it won't harm. Just take in in both hands and turn them in the opposite direction, so that the case gets slightly twisted.
If that doesn't help you should open it and check the LCD flat cable connector...
Best regards,
scheutak
Again - flex connector problem. 'Wringing' it gently will eventually result in your LCD cracking, by all means - go for it, it will solve your white screen problem. Permanently.
Does anyone has solution for white screen of death. My O2 MIni after upgrading is not dispalying anything but white screen.
I have the same problem. Screen is completely white. First time it happened after I removed and I put back the SD card. After 1 month and a half it work again, after 4-5 hours again displays white screen. I thought it was the internal battery but I do not think.
If anyone has any idea or a solution to this issue forward.
If you need photos whit phone or inside parts let me know.
ThankS
take a look HERE
its the screen problem or the screen connector... im 90% sure, it happened to me, so i had to change the connector and after that all was ok. try putting another display and see what happens
I have HD2 since 2 months ago and it worked perfectly till a few days ago when the screen appears with some strange colors, not the normal ones. The touch screen works perfectly and the phone works ok. It's just that the colours are different from the original ones. Then after a few minutes or so it comes back to normal.
Any idea?
Thanks for your help.
did it fell off the ground before ?
nope, never felt down
any idea?
maybe your LCD flexband/cable is not tight fit in the slot..under the lcd-glass
had that before with sony cellphone
i would take it to service if you dont want to loose warranty.
picture of flexband:
http://www.pda-square.de/images/product_images/info_images/4297_0.jpg
Last year I had same problem happen to my laptop.
vorza said:
I have HD2 since 2 months ago and it worked perfectly till a few days ago when the screen appears with some strange colors, not the normal ones. The touch screen works perfectly and the phone works ok. It's just that the colours are different from the original ones. Then after a few minutes or so it comes back to normal.
Any idea?
Thanks for your help.
Click to expand...
Click to collapse
yes, I a agree powerslave69
After receiving back my Laptop from repair's (manufacture). A week later your problem came about. It was discovered by manufacture on return that the 'Wire Tape' connection was lose at one end between graphics card and screen. So when the Laptop was first repaired it was overlooked that the connection not right when the manufacture put it back together.
Best to send It back right now and they should replace it with a new one
Problem gone !!
Had the same (I think) problem. The colours on the screen went "blurry" & lost it's sharpness. Took it to service and they just re-flashed it with the newest ROM. Don't think that's the right solution to the problem though...
i already tried to flash it with the newst rom available on htc web site but it didn't work.
I brought the phone to the service. I'll let you know.
Thank you.
just curious, did you happen to have a custom rom with 576MB of ram enabled?
see this thread h t t p : / / forum.xda-developers.com/showthread.php?t=677979
no, it's the original rom. never applied a custom rom
Did you get this sorted out?
I think im having the same problem, since about a week ago i get horizontal bands of discolouration across the screen, at first it seemed to only affect Sense, but now any program running shows these bands of colour (like a purple colour band across the screen). Sometimes it is fine but now seems to be mostly like this.
Still on the original ROM...
richo27 said:
Did you get this sorted out?
I think im having the same problem, since about a week ago i get horizontal bands of discolouration across the screen, at first it seemed to only affect Sense, but now any program running shows these bands of colour (like a purple colour band across the screen). Sometimes it is fine but now seems to be mostly like this.
Still on the original ROM...
Click to expand...
Click to collapse
i have the same bands descoloration, the green tends to blue, i have to yellow bands, and text caracters in black screen comes yellow.
i was with Android froyo in miri ROM V17, i flash a few times the same miri v17 and radio 5.12.....
the problem is that I'm in hollidays for a month, and just have those rom and radio, that i flash via storage card.....because I'm with a macbook without WIndows switcher.
i thought goes to a cibercafe to try another rom.
What did you thing it is? what could i do?
please have merce, and help me.
i just have a few megabits in my plan data, to search a solution.
thanks by advance
No need more help, i have solve the screen issue.
so what was the solution?
Mine is ok now, went away by itself, but the problem pops up every now and then.
richo27 said:
so what was the solution?
Mine is ok now, went away by itself, but the problem pops up every now and then.
Click to expand...
Click to collapse
dont solve anythink, the issues continue....like yours...sometimes less sometimes mucher.
Has anyone sorted out this issue ?? Cos now mine is having the same problems...
I have checked around on other forums and no one seems to have the problem.
oh, and my HD2 is out of warranty, so I hope it won't cost a fortune if ihave to get it fixed....
Sorry for digging up an old thread but:
another one with strange colors over here. White is whit, black is black, but green, red and blue look a lot "paler". The colors are much less vibrant then they used to be.
The backlight of my hardware powerkey stopped working a thesame time. Other hardware buttons are fine...
question is.. will this get fixed under warranty? Anyone had thesame issue and sent his phone out to be repaired?
same problem now and then...someone help
if i apply a little preassure near the bessels or the usb port...screen becomes normal but you can never say when the problem might appear again...help !
backlashsid said:
same problem now and then...someone help
if i apply a little preassure near the bessels or the usb port...screen becomes normal but you can never say when the problem might appear again...help !
Click to expand...
Click to collapse
Seems like a loose contact on display ribbon cable. It happens after caring the phone long time in pockets usually in the summer when it's hot and sweat can enter in the phone. Contacts don't like moisture, in special sweat, it's corrosive. In addition, when caried in back pockets it will be slightly deformed and it is the second cause of that failure.
Strange colors on HD2 screen
I had a similar problem a while ago, horizontal green/yellow bands across the screen. At first it was intermittent but then became permanent. I had to send it back to HTC for a fix.