Support Code 85010014 - JASJAR, XDA Exec, MDA Pro General

ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..

Soft said:
ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..
Click to expand...
Click to collapse
i got following solutions when I had this problem :
1) Installing AS 4.1 which solved my problem....
2) reinstalling Outlook or repairing
3) delete the mobile device from AS and recreate the partnership....
Good luck...

kasu said:
Soft said:
ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..
Click to expand...
Click to collapse
i got following solutions when I had this problem :
1) Installing AS 4.1 which solved my problem....
2) reinstalling Outlook or repairing
3) delete the mobile device from AS and recreate the partnership....
Good luck...
Click to expand...
Click to collapse
Yes I know, been there, done that.. Arrrrrrrrrrgggh.
The reason for asking, was to see if anyone have solved this permanently.
I bloody hate to use several hours/day to have my PDA synced when I'm going traveling !!!
And it alwasy happend just before I'm on my way out !!!!!!!!!!!!!!!!!!!

I had it once, cos i'd plugged my usb cable into a different socket on my lappy, back into original socket and all fine

found this here http://forums.pocketpcfaq.com/viewtopic.php?t=16283
When I upgraded 2003SE to mobile 5, I also upgraded Active Sync 3.8 to 4.0.
I the had the 85010014 error, like so many people.
I then stumbled upon the advice from someone from microsoft (in an obscure forum somewhere) to remove the current device (file->Delete mobile device).
I did that, and thought "What the heck, it's not working anyway" and thought to remove all devices from AS. Doing this, I ultimately removed 3 devices....
It then struck me that AS can have associations with only 2 devices... the 3rd was added after the Mobile 5/AS4 upgrade, because AS thought it was dealing with a new device, I guess. But apperently it also upgraded and kept the old devices AS 3.8 had (I had upgraded ROM on my iPaq once).
Removing all the devices, reconnecting the iPaq, recreating the association with the device in AS worked flawlessly... no more 85010014.
My guess is that many people will have the same problem; too many devices in AS. AS doesn't show you any device profile above the allowed 2 through file->Mobile device> ... so there's no way to know there's too many devices associated, unless you start deleting the lot...
Oh, yeah, all profiles will get lost this way, but it wasn't working to begin with....
I also found problems synchronising "favourites" when it had synchronised data with the web, or when I had tried to add mobile favourites from different sources so I stopped syncing favourites, and never had a problem.
USB Hubs are also a problem, sync direct to the machine rather than via a hub.
You can also look here
http://thinkabdul.com/2006/02/14/ac...problem-on-the-desktop-support-code-85010014/

Used to have that problem with my old XDA2i, AS definitely gets confused after a while.

Related

Activesync error 0x80070008

I use activesync with an exchange server in real time to sync my emails:
I have a major problem with this sync error (0x80070008) constantly coming up on my Cingular 8525. My device will get this error 2-3 times a day during heavy use and it is causing me a lot of heartache. It is true that you can just do a soft reset and then the activesync works again....HOWEVER, there are some times where I do a tremendous amount of work moving emails around and sending replies etc.....then I get the error and do soft reset and lose all that work. It is a major annoyance and it is causing me to rely less and less on my device for email work. I don't want that to be the case because I love this thing and I don't want this to get in the way.
I can only say one more piece of info that may or may not be a real association - This error happens often when I'm on the subway and I have no service I do a lot of work on the device....and when I get out and try to sync this error is very common. This is not the only time it happens, but, its a frequent one.
It surprises me that this is not plaguing others besides me. I hope that someone out there can give me a real fix to this nightmare.
Thanks,
Ezra
Which ROM you are working with?
Rom version: 1.34.502.1
ROM date: 09/21/06
Radio version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
dkm00182 said:
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
Click to expand...
Click to collapse
Unfortunately this isn't a data connection problem. I am able to browse the web when this error occurs but not sync. I've seen it mentioned somewhere that this is some kind of memory leak problem....I don't know.
Ezra
edited error code
Sorry I had to edit the main thread subject because I wrote the error code incorrectly.
ezra
bump. PLease, someone help me with this. I cannot stand it anymore.
here
http://forum.xda-developers.com/showthread.php?t=264531&page=2
indicated the same problem with same activity, agressively moving emails around through your subfolders might be a significant cause, perhaps due to the sync process, and trying to keep up with you.
especially if you are loosing a connnection back to the server due to your circumstances, it is perhaps trying to queue the number of changes and trying to keep up. new technology probably is perhaps lacking a bit of thought in the process.
just my two bobs worth, and you get your bump anyway.
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
The same problem with Kaisar Rom wm6.1
Hi,
I have the same problem with kaisar after upgrading to WM6.1. I have many subfolders (over 50). Any solution to the problem?
Thanks
I got that error after something happened to the AS file on my pc. The Hermes tried to find the file but as it was missing it couldn't. Only solution was to delete the sync relationship and start again. Had all my contacts backed up as a precaution because you loose them all if you delete both sync folders - on pc and hermes...
Cheers...
Syncing too many folders causes error
I get that same error with my Touch, whenever I have too many (more than 20 or so) folders setup to synchronize. What's really annoying is that with WM 6.0 I could sync up to about 40, but with 6.1 I can do only half as many.
So far I am at a complete loss as to the cause.
maybe this guy is up to something that would help us
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?siteid=65&postid=3972758
I started getting this error on my HTC Touch Pro when I decided to sync my appointments for the previous month instead of the previous two weeks. I was using ActiveSync through bluetooth. I didn't have any problems syncing until I made that change.
I decided to sync it through the USB cable instead and it sync'd without any errors. My guess is that the bluetooth connection was too slow to sync the larger amount of data.
kevino said:
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
Click to expand...
Click to collapse
Not true..
I went from a stock rom to the evolution rom.
When i trie to sync it gives me the error.
What should mean that it is out of memory.

Broke Activesync

I dunno what I've done, but I've broken it. Seriously. It won't work and I'm almost stuffed
Basically my HTC Hermes / SPV M3100 has developed 'a serious error' and the SatNav software won't boot. It happens from time to time. About a month ago the MS Reader software failed too thus leaving me without access to ebooks on my PDA. So I've been carrying my Psion 5mx with me for that task.
Basically, it needs a hard reset. But, before I can do that I need to backup the device, the contacts, messages and everything and do a controlled and proper reinstall.
Except Activesync won't connect to the PPC.
I've tried Ver 3.8, 4.2 and 4.5. It's a WM5 Device and therefore I understand that 4.5 is too new. I have 4.2 installed but when I plug the PDA in although it charges it does not connect
I have checked and unchecked "advanced usb connect" in the connections screen of Settings with no joy
So, er, I'd like help please I need to get the device operational for work on Monday or I'll be working off maps again. I use them as backup anyway, but even so!!!
Right. Well. I've tried a whole bunch of different cables, including the one that came with the phone. None are working. In desperation I have removed all un necessary software and used SPB Backup in a CAB install to backup all to the memory card then I'm going to do a hard reset and hope it cures it. If not I guess I'll be contacting Orange for an Insurance Swap due to a faulty unit
Which means I'll probably be without my phone for a week
Well. There you go. Obviously some sort of failure on the device. As soon as I did a hard reset and plugged it in, every thing was recognised.
The SPB restore for just my PIM, Contacts, Notes and Tasks went well and was immediately incorporated into Outlook, and suddenly everything is good.
However, I just now have the reinstallation to do today.... Ahh well.
So the moral of this story is, if ActiveSync fails, then it's probably the device that doesn't like you and SPB is worth the £15
I am using SPB Backup since I switched from HP PDA's to others without integrated backup software and I am happy ever since for the backup part.
I can't tell you what went wrong with your Hermes, definitly a software or registry problem but it was for sure not your desktop activesync sw. There must be some sort of incompatible sw running on your device, meaning: the issue might reappear if you reinstall that particular program again!
My advice: reinstall your application step by step! First install 1 program and see how it works for a while, then the next ... and so on! This is a long way to go but you will be able to pinpoint the app which 'broke your activesync'!
Thanks Junner. Whatever I had installed wrong worked fine for ages, then after about 2 months of not connecting I connected and it didn't like me anymore. If I'd worked it out sooner I would have done it yesterday, but hey ho
Thanks for your words

ActiveSync 4.5 problem and 8125, HELP

I've searched and searched and I'm so tired of re-direct to re-directs and forums after forums. I like this one so I'm diving in. I do not know what happened but now I can't sync to my Laptop. I'm running AS 4.5 and the latest ROM from Cingular(ATT)/HTC. When I connect my 8125, AS shows it's connected and goes through the motions of sync'in but hangs until I disconnect without sync. The status on AS on my 8125 says support code is 0x80070002. I've done deleted partnerships on both devices too many times and run the outlook repair and still get the same error. Pleez Help.
2/11/08: Ok, so many people have read and offer no solutions, that's ok. I figure it's 'gonna be a while for MS to fix or the next update / hotfix. In the meanwhile, if you're frustrated and willin' to dish out some bucks, there's an alternative to stand-alone AS. I went ahead and tried Nokia's Intellisync and it worked the very first time. It even gave me the ablity to correct discrepancies on the fly. The price tag is a little steep but then again, how many times have we forked out more for suds and stuff? I'll still wait for an answer if someone finds a fix 4 me. Dr. Diode.

HD 2 - many problems

Hi guys...i ve installed many apps in my phone , but many problems...sometimes it crushes while it opens, or freeze picture.. also i ve installed more shortcuts in htc sense , and now i cant remove them ????
also i got messages never delivering to sender...
i wonder where my 650 euros went...
is there any solution ? any new ROM ? ? maybe
ALSO i cant connect the phone to my PC ( using windows 7 32bit ) and mobile center doesnt recognize it, it Reports ERROR.
polaxgr said:
Hi guys...i ve installed many apps in my phone
Click to expand...
Click to collapse
In that case, any one (or combination) of the apps you've installed could be causing the problems. There are some known issues on here - have you searched for your problems in the forums - not just this one?
You may well need to do a hard reset and install the apps gradually, making sure that your problems have not re-occured. This way, you may be able to identify what is causing your problems.
johncmolyneux said:
In that case, any one (or combination) of the apps you've installed could be causing the problems. There are some known issues on here - have you searched for your problems in the forums - not just this one?
You may well need to do a hard reset and install the apps gradually, making sure that your problems have not re-occured. This way, you may be able to identify what is causing your problems.
Click to expand...
Click to collapse
thnx a lot...any clues about the issues i got with connectivity with my pc ?
polaxgr said:
thnx a lot...any clues about the issues i got with connectivity with my pc ?
Click to expand...
Click to collapse
I'm still on XP, so I use ActiveSync and that works (usually) with no problem. I know there have been others on here that use Vista or Windows 7, and they've got it working. Maybe one of those guys will offer some assistance.
Good luck mate
polaxgr said:
thnx a lot...any clues about the issues i got with connectivity with my pc ?
Click to expand...
Click to collapse
Hey! Yesterday I had the same issue. I am a new user too. When you connect your Leo to Pc, tap the autosync option on your mobile screen, not the usb/flash drive. Pc will recognize your phone then. Also, see if you have microsoft outlook instaled on your pc, that matters too.
Bariša said:
Hey! Yesterday I had the same issue. I am a new user too. When you connect your Leo to Pc, tap the autosync option on your mobile screen, not the usb/flash drive. Pc will recognize your phone then. Also, see if you have microsoft outlook instaled on your pc, that matters too.
Click to expand...
Click to collapse
i do that , doesnt work

Microsoft My Phone Not Logging In

Hey guys, wonder if anyone could help me out here.
Just recently, my Myphone program on my HD2 won't connect to the microsoft servers. When i try to connect, it says theres no connection or there's a connection problem, even though my wifi or 3g connection is fine.
I've tried uninstalling and reinstalling the cab, and now its stuck on the screen saying 'signing onto the myphone service.
Would just like to get this working again before i reflash my phone to the new 1.66 rom so i can retain the messages i have on this computer.
Any help would be appreciated.
David.
Oh yeah, if anyone was wondering, i'm currently running the 1.48 wwe europe rom.
same here my phone does not log in. is there a registry tweak or a patch?
bungfritz said:
Hey guys, wonder if anyone could help me out here.
Just recently, my Myphone program on my HD2 won't connect to the microsoft servers. When i try to connect, it says theres no connection or there's a connection problem, even though my wifi or 3g connection is fine.
I've tried uninstalling and reinstalling the cab, and now its stuck on the screen saying 'signing onto the myphone service.
Would just like to get this working again before i reflash my phone to the new 1.66 rom so i can retain the messages i have on this computer.
Any help would be appreciated.
David.
Oh yeah, if anyone was wondering, i'm currently running the 1.48 wwe europe rom.
Click to expand...
Click to collapse
Personally, I've never had an issue with MyPhone, apart from the occassional service down type issues, but I've been using it for about 8 months now, and that's only happened a few times.
Since you said you can use it over wifi, can you not just do that so you've at least got an up-to-date backup before you flash?
I had this issue the other day. Turns out my clock was set to the wrong date/time. Once I set the correct time, I could log in fine.
Blade0rz said:
I had this issue the other day. Turns out my clock was set to the wrong date/time. Once I set the correct time, I could log in fine.
Click to expand...
Click to collapse
So what do you mean by the date /time was set wrong? If itsin regards to what day it is and the right date, mine is currently set to the right times at the moment.
Time/Data stamping is very important to a lot of things to function correctly. MyPhone is one of them.
Just sync your time via the internet sync and try it again. I have used this service for some time now as a few others and I have not had more than an occasional server is down messages.
Don't set your time manually do it via internet/air.
bungfritz said:
So what do you mean by the date /time was set wrong? If itsin regards to what day it is and the right date, mine is currently set to the right times at the moment.
Click to expand...
Click to collapse
Have you downloaded the latest MyPhone from:
http://myphone.microsoft.com/install
Also, connecting to 3G before launching MyPhone may help
Blade0rz said:
Have you downloaded the latest MyPhone from:
http://myphone.microsoft.com/install
Also, connecting to 3G before launching MyPhone may help
Click to expand...
Click to collapse
Tried everything that has been suggested but still no good.
Upon closer inspection, it seems when u try to logon, the program does not even seem to even access the data connection, whether it is through WiFi or with an active 3g data connection running. it usually jumps straight onto the error screen or just gets stuck on the logging in screen without any result.
So does anyone think it might be caused due to some registry setting preventing the program from using the connection ?
Getting really fustrated with all this at the moment.
sorry to dig up this old post, but i am having the same situation, did you get it solved? how?
Edit: Found on another forum that connecting thought activesync the first fixes this, it worked.
have you tried re-entering your username/password?
Richy99 said:
have you tried re-entering your username/password?
Click to expand...
Click to collapse
yup, no luck. only works via activesync!
AthenaLod said:
yup, no luck. only works via activesync!
Click to expand...
Click to collapse
I know this might be redundant question but have you checked your date and time to see if it is correct like suggested previously in this thread. Personaly the date and time somehow getting changed to the wrong date and time is the only reason I have ever bad trouble with Micosoft My Pbone.
yup, both are accurate.

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