Does initial email setup really erase contact info? - 8125, K-JAM, P4300, MDA Vario General

I'm a first time PPC phone user (iMate K-Jam) with a question about setting up a Club iMate email account. I don't wish to access my home email account from my phone, so the free one year email service offered by iMate seems worth trying out for strictly mobile usage. I've already been to the Club iMate website and done all I believe is required to set up the account on that end. I have my email address and have even sent myself a test email from home. Now I'm at the point where I'm setting up the phone to access the account and receive emails (via Wifi at this point).
As I begin the Club iMate email registration process on the K-Jam, however, I'm greeted with the warning that I should be sure to backup all emails and contacts before configuring because all emails and contacts will be deleted. Obviously I'm not concerned with losing emails because I don't have any yet, but I am concerned about the contact info warning. I've spent the last few nights consolidating and loading all my contact info onto the phone manually (Mac user) and would hate to have to do it all over again. Is this really the contact info they're referring to, or am I just a bit dense? If this is what will happen, I can mention that I have a 1Gb miniSD card loaded into the phone. Would it be possible to simply back up my contact info to the card and then transfer it back over once the installation is complete?
Many thanks in advance for any assistance you can lend.

Go to the root of your device with Total Commander or the built-in file explorer and copy the file pim.vol to your SD card. If your contacts do get erased, copying back this file to the root directory should restore them. I have not personally tried it, only read it in other posts, so use at your own risk. But from what I understand, it should work.

Related

alternative way to backup contacts?

Hi
Just got this thing the other day (O2 XDA Mini S) and am pulling my hair out with ActiveSync. A google and a look round these forums convinces me I'm not alone.
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
I give in. Can anyone advise whether this some alternative to ActiveSync that I can use to back up my contacts list? I'd hate to have to do it all over again.
I have a memory card, so adding software from that is no problem if necessary.
Thanks
You can try the backup tool Sunnysoft
in advanced mode is an option Backup PIM databases
lansalot said:
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
Click to expand...
Click to collapse
Are you just trying to sync with your pc over the usb link? You don't need Exchange Server for that - it sync's with Outlook directly. Have you set up what information you want to sync in ActiveSync's Tools->options?
Another possibility for not syncing is any firewall you are running - although, if it was that, you wouldn't even get Notes to sync.
John
yup
Thanks for that John, yep I've done all I can see that I need to do. Missing Exchange was about the only thing left I could think of. I think I might uninstall Outlook and reinstall it to see if that helps. Though I *hate* having to install that POS just so I can backup some settings !
Perhaps there's somewhere within the phone that will export the various settings somewhere. Or perhaps I should dig out VS2005 and attempt to write one myself. Backing up to storage card would be the best option I think, and from a look around the .net mobile CF, it would appear to be pretty well supported.
And I had to disable Zonealarm despite having all the appropriate configurations set up to allow it. I even put 169.254.x.x in the trusted zone, to no avail.
ActiveSync is a shocking piece of software - and I know from owning other phones that there's things like MobiExplorer and MobiManager that tends to work much better than the usual manufacturer-supplied stuff.
Chak, thanks for the lead with SunnySoft.
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
guttrhead said:
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
Click to expand...
Click to collapse
in my case, pim.vol file is protected, so copying & replacing it after hard reset does not work. i have other workaround for backuping contacts (as my activesync with outlook simply does not work) - each contact via irda to computer. it saves contact as .vcf file that you can send to wizard back again after hard reset.
Try using total commander to get to the file.
I yust transfered the file via email inside my home WLan to the PC.....
Hey, is this a common problem for HTC devices or Windows mobile in general?
I just started searching because my calendar won't sync. (3 palm devices and 3 pda's later, I have 1,400+ contacts.)
Are there any workarounds that anyone knows?
I tried setting up the sync settings whilst the device was disconnected, but the calendar entry just disappears when I re-connect.
-Worried of Sheffield.
thanks
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
But it would be some chore with more than the couple dozen I had.
I'm reading up on the windowsmobile classes in dotnet, I reckon the answer would lie in there somewhere. Writing an app in VS to back things up to some funky open format would be the ideal, even if it does just drop a directory full of VCF files for example.
Once I'm sure VS2005 is installed and working correctly (http://forum.xda-developers.com/viewtopic.php?t=41155), I'll throw some serious effort at it.
Re: thanks
lansalot said:
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
Click to expand...
Click to collapse
copying contacts to other handset is bit risky, because various producers are using various interpretation of .vcf file format. for instance, when i copy contact from siemens s65 to wizard, email field is always ripped off the contact and polish national characters are also absent. copying contacts to computer via irda is quite safe, however personal ringtones assigned to contact and voice dials are sacrified. all other data within a contact are still present, including contact picture.
A bit more info on the missing calendar link:-
I have one laptop using activesync V.4.1 this was where i first discovered the problem.
Just tried laptop #2 running a/sync v.3.7.1 which has an older copy of my appointments in outlook. Calendar doesn't sync to this either, so it must be something inside the MDA.
Tried to search microsoft support to find a solution, but no entries found. This seems to indicate that it is a HTC issue. I had a MDA Pro briefly sync-ed up which worked Ok. The problems are with my MDA compact running WM2003.
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
then after hard reset it won't let you overwrite the new one but if you rename it to pim.vol.old it lets you do that. then you can overwrite it.
laich71 said:
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
Click to expand...
Click to collapse
contact pictures are NOT saved in pim.vol. when i restore contacts via irda from .vcf files on my laptop, pictures are already there.
I know this thread has moved on a bit, but I've just got my calendar to sync. again and I'm soooo relieved!
Take a look at this forum to find out how:-
news://msnews.microsoft.com/microsoft.public.pocketpc.activesync
Look at 'Cannot get calendar to sycnhronise' and the second reply.
Backing up the Contacts with Mail2Web Live Mail Service
I basically use the mail2web live mail service, and use its exchange server as the server source in Activesync. I only choose synching Contacts with this server (but you can choose others).
This way, all my contacts are always up to date in mail2web servers, and even if I need to hard reset, I can reget all of my contacts back very quickly.
Highly recommended...
Fast
please use the search PLEASE! ....search for PPCBckpContacts.exe
damn it!

Email account disappeared, but is still there?

I just installed the new i-Mate ROM onto my 8125. Everything was going well until I opened Pocket Outlook to read my email and the account was missing from the list! I rebooted, it did not come back. I then went to re-create the account and it told me I couldn't use the name for the account because it was being used by another. But when I go to accounts, it's not listed there. Has anyone had this happen to them? Is there a way to fix this? Thanks.
had same problem;
solution HARD RESET.
Sorry
and deconfigured BT and wifi connections ?¿?
Regards
the file;cemail.vol is corupted and it cannot be deleted belive me i tried
here is what todo;
backup your machine
hard reset then restore it minus the mail folders and the cemail.vol file
that way you only lose settings from the mail folders. better than lose everthing.more informatio hereabout this problem;http://msmobiles.com/f/viewtopic.php?t=7091&sid=5f3039a90fbac525e018ee2bab2e03a4
Thanks guys. I ended up just hard resetting the device and re-creating the mailbox. I think part of it may have had to do with running some of my Cingular Extended ROM CAB files after creating the mailbox. It's been fine since, was a little more selective with the CABs I installed.

Basic email options questions....please bear with the FNG!

I read the thread near the bottom of the first page on Outlook Express use and, while it gave me some info I could see the real use for - it dawns on me I have not yet seen addressed some more basic question on email I had.
My main email is a webbased thing from my DSL provider (yahoo type DSL account) and I keep my email there as it has enormous, already paid for storage. That is my main email, but I have a redirector from a friend that autosends to it. All of my email is fully accessible by either and I only have the one distinct account.
I used PC based Outlook once to try to tag a "return receipt requested" option instead of the one I used from yahoo and was furious when it siphoned off all my saved messages to the local machine and reset the pointers to erase all the webstorage. I never did bother to find out how to avoid that pointer reset and just made sure I never fired up Outlook Express ever again, as I wish to retain the web based storage.
Oh, and my main machine will be onlne nearly 24/7 on the DSL and can be used in that manner. I do intend to make my MDA my main device, however, not the main machine.
So any recommendations on what to use and how to set it up so I can send and receive email from the MDA in conjunction with my current setup, using the main web storage as the main storage, hopefully without resetting "read" pointers like PC Outlook Express did earlier - and hopefully with all contacts all synced without manual reentry.
The phone comes in today or tomorrow and I can't wait to set up the basics to start using it!
Thanks in advance.

Struggling with memory and cant find the answer

I have done lots of searches but can't solve this one so I am hoping someone can walk me through it.
I have a 2GB storage card and I would really like to sync directly to it. It doesn't really matter for My DOcuments and bits and bobs as they are not big and I can always move them but the probelm is email.
I like to keep my outlook synchronised and certain folders synced at all times but unlike the MDAIII the Vatio II can't do this as the memory is too low. I need a way to store the attachments on the card and be able to access them seemlessly or to just sync directly with the card (ideally).
I have looked at the link for mobilesync but it doesn;t download properly and I can't get it to work. If anyone can help me with this I would really appreciate it. I am not up to tweeking registries etc. I am IT literate but not a boffin!
thanks
If you go to email, email options, memory tab - you can select to store attachments to to storagecard. It works fine with incoming email attachments - not totally sure about outlook emails but its probably worth a try. Let me know the result
There is a setting in Mobile Outlook that allows you to store attachments on the storage card. Did you try that? Within Messaging it is Tools/Options/Storage tab
crumbs
My device now isn't syncing at all. THe laptop is connecting as it is charging the device but it is seeing it as a guest and not syncing - help
oh dear
I have done this and it is now syncing fine but I still can't access teh attahment s when reading my mail because presumably it is not accessing my storage card by default. How do I set it to read attachments from there?
I don't want to ask the obvious but in activesync have you unchecked the boxes in options / email that limit file size or limit the download of attachments? If these are still checked it could be your problem

Upgraded ROM - 'People' still there??!

Hi,
Very confused about what happened during a ROM upgrade..
I went from 1.43 to 1.48, immediately following which I did a hard reset (perhaps not strictly necessary however commonly believed to be best practise when flashing ROMs).
HD2 started up, did it's initialization customisations, asked for my provider etc. I then went through and configured my connection with my Exchange Server and all my data sync'd up - all normal so far.
So now I had a fresh install, just with my Exchange data on (contacts / calendar / email etc). Definitely a clean install (just to emphasis the point!) as obviously my app shortcuts weren't there from the home screen, my weather cities of choice weren't there but instead the default, etc etc etc. All as expected.
BUT..
I flicked to the People (contacts) section of Sense (the second tab by default) and to my surprise there were the six faces of the people I had configured previously!! They were in the wrong order (no logic to the new order) but yup they were there!! VERY STRANGE!!
The only thing I can think of is either a) such configuration is stored on the storage card (which obviously isn't wiped during ROM upgrade) or b) it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Any comments??! Even if just to confirm? Or am I going completely mad!!
Same here - very random - my photos and music have been juggled around too...
SimonW500 said:
Hi,
it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Click to expand...
Click to collapse
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Thanks for the quick reply and confirmation - good to know I'm not going mad!
So can someone explain how this is done? ie. kept on storage card / sync'd back to Exchange / AN Other?
I'm particularly concerned if it is sync'd back to Exchange, as until now I often try quite a few Windows Mobile devices and enter in my Exchange details etc on the assumption that nothing that particular device does is actually kept once I wipe the phone.
Audio Oblivion said:
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Click to expand...
Click to collapse
Wow - another amazing quick response!!
Excellent - thanks for the info - well spotted! Now despite my above comment I can live with this more than happily, actually see it as a useful feature!
Thanks again.
Moving People around?
Following on from the above (loosely!)..
Is there an easy way to move the ordering of these shortcuts around?
Being the picky individual that I am (!) I have them in a certain order, which effectively means that even though the right people are 'remembered' I still have to delete and create them all again to put them in the right order.
Thanks again..
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Kridek said:
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Click to expand...
Click to collapse
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
People
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Pure data
Pure data is great, but once there are uc(user customisation) compliant Leo roms, there will be available, a beautiful way of reconstructing about 80% of all settings, applications and shortcuts. It restores all one's customisation in pristine order, with only the new rom's updated functions.
SimonW500 said:
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
Click to expand...
Click to collapse
Xaddict said:
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Click to expand...
Click to collapse
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Activesync issues
There's always a first time, and 2nd and so on...
p.s. I'm not sure I want to flash roms the way I did on my HD,
but when I was doing it, activesync gave me a lot of problems.
SimonW500 said:
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Click to expand...
Click to collapse
Xaddict said:
There's always a first time, and 2nd and so on...
Click to expand...
Click to collapse
LOL - very true! For this reason I try to take a copy of all my contacts within Outlook at least once a month; both protects me from any wayward devices as well as any modifications I may make and then regret (change of numbers, deletions etc!).
I love this feature
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
lucid said:
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
Click to expand...
Click to collapse
Same here, I upgraded from HD to HD2, as soon as i sync with exchange i got my favs back in the correct order with all my emails , text messages etc etc.

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