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I have an O2 XDA mini S.
I have spent about 12 hours trying to configure it, and am having a complete nightmare. Am completly stuck and hoping someone can help me.
I have put in all the settings on the XDA and told it to sync with our exchange server. The device connects and you can see it syncronising eg Calander 6/6, emails 60/60.
So it all looks like it is working I then go into my outlook email folder on the device and all my folders are there but they're all empty. I have altered the syncronisation options so it syncronise all my folders for the last 3 days, but still nothing.
Strangely if I create a calander appointment on the XDA it does get syncronised back to the calendar on the exchange server. The same if I send an e-mail, the e-mail does get sent and ends up on my exchange servers sent items.
So basically anything created on the XDA gets synced back to the exchange server, but anything created on the exchange server does not get synced across to the XDA. Even though when you connect it looks like it does.
We are using Exchange 2003 SP2, and ActiveSync Version 4.1.
Any help would be very much appreciated as we have bought 5 of these XDA's for all the top brass at my company and they are breathing down my neck asking when they are going to be set up.
Hi,
I'm sure you have already checked, but are the folders set to synchronise within Outlook on the device.
Menu/Tools/Manage Folders and put a cross in the appropriate boxes.
Apologies if you had already done this.
Regards,
White.
Thanks for the reply and yes I have already done that.
To clarify some of my earlier statements I am trying to do this wirelessly using GPRS, but to rule out any firewall problems (we use ISA 2004), I have plugged the device into my PC using a USB connection I have then changed the server address to the local address and the same thing happens.
The only slightly odd thing I'm doing is using an HTTP connection as I can't get the certificates to be accepted on the device for an HTTPS connection.
Duplicate post deleted,
Sorry.
Regards,
White.
Try this link
http://www.msexchange.org/tutorials...ng-Part1-Microsoft-DirectPush-technology.html
for me it works fine so I will try to help... but lets try the link first.
Have checked through our configuration with regard to the above link and everything is fine.
I just don't understand as the XDA appears to connect okay, and seem to be uploading from the server, it can also send things back to the server. It just doesn't actually recive anything.
It's so frustrating eg it will say reciving 0/61 e-mails it will then go to 61/61, eg like it has dowloaded them, but when you look nothing is there. It must be talking to the server though as it knows how many e-mails there are.
Not much help here..............
..............but I gave up with our exchange server !! 8-(
I, too, couldn't get past the certificate error.
Really pi**es me off !! Yet I can lie in bed @ home and VPN onto the server desktop via my XDA and my home WiFi switch/router and read my emails via the server's IE via the company intranet.....<shrug>
I HATE MS sooooooooooooooooo much !!
Enough redundant posting already !!
I agree
I agree it's crazy about the certificates, it's just bizarre that it doesn't give you the option to accept the certificate anyway. As I'm stuck with using HTTP now which is obviously not very secure. Well I would be stuck using HTTP if I could get it to work, but as posted before it just doesn't.
So stuck with dowloading my e-mails using IMAP, and syncing my calandar using a usb cable, which is not ideal.
Anyway once again any insight or help would be great.
http://support.microsoft.com/kb/817379/en-us
Method 2 is what I've had to do to my exchange server to get anything working.
Thanks
Have already made the changes discussed in the article, as before I did that it was erroring out, now it appears to dowload the e-mails but nothing happens.
Thanks for the tip!
I needed this info!
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
O2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
o2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
so you are unable to set up the sync between your O2 and the exchange server? or you cant get the HTTPS to work at all?
my colleague is using a QTEK9100 and he managed to get the push mail to work. the sync with exchange server seems to be working. he couldnt get it work before this because exchange server need to have HTTPS enable, so we endup getting a digital cert from a vendor.
so now he is happily getting email push to his qtek. and sync works fine as well. i am yet to get my unit so i cant say much about the setting need to be done but there must be something missing here.
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Lucky You, RB............
.............I, too have imported the server certificate but neither I nor O2 could get it to install on mine or their machines.....that's when they told me about the issue..................
It's a valid certificate cos our server works as it should !
The real crazy thing is, I can VPN to our server using my XDA via my home WiFi router, see the server desktop via mstsc and open my exchange mailbox using the company intranet in IE - all on my XDA in my bed !!!
Security ?!!? Pah!!!!
Hi
Which certificate have you imported, the certificate on the exchange server or the ROOT certificate from your Cert Server?
You need the ROOT CERTIFICATE not the Exchange Web Server certificate
Merlin
We're running...........
........SBS 2003 SP2 with Exchange Server
The certificate is the only one we have for the server as a whole.............
If you click on the certificate and look at the certification path tag, what does it say...(Can you post a screen shot of it?)
I can connect my device to the in-house Wlan and I get assigned an IP address like it should. I am able to browse the net (IE) using the Wlan and I can even go to the HTTP webmail site but when I set up a POP3 e-mail account I get the error message that I cannot connect with the current settings. Suggestions?
The other strange thing is that I am able to login on a local server using Terminal Services, but I can only connect to the IP address, not the hostname.
Perhaps I should mention that I have an own domain so the mailbox I'm trying to connect is a completely seperate mailbox and should work 'native' with POP3 port 25 settings. This shouldn't be a problem as far as I can see, but it still doesn't work...
I did some more testing, the weird thing is that I can send e-mails using the WLAN connection, but cannot receive them. The connection towards the server seems to be good (I didn't use seperate settings for SMTP) so DNS seems to be correct as well.
Right, I'm not under the impression a terribly large population of users are dying just to solve my problem, but since I located the source of the problem I thought I'd post it here for other users to find.
The problem I was faced with had actually nothing to do with the WiFi at all, it was the POP3 server that was the problem. The connection was fine, sending the mails was fine it's just that the POP3 daemon of the Direct Admin hosting control panel (vmpop3d-e) is unable to work with Windows Mobile 5 due to some kind of problem I don't even begin to understand (nor would I want to).
If you have your own domain and your hoster is running the Direct Admin control panel you won't be able to use the e-mail POP3 function. Instead, use the IMAP4 function which does work.
DA Forum PDA topic
when you set up your mailbox (menu - tools - options) go to the 3rd screen and click options. There you tell it what connection you want. I'd be willing to bet thats where your problem is.
E-mail client doesnt work on my wizard eather. I can receive mail, but sending it is impossibl. I think I tried everything.
If anyone have any suggestions what can I do please tell me.
THX
@primossz, you're pretty active on this forum :wink:
You need to first install the client software provided by your're ISP. So if you use T-mobile you can let T-mobile send the parameters via SMS to yor're cellphone. Just login to your're ISP provider for that on the WWW.
Greetz ET
Hi Guyz,
i have an HTC Trinity with latest rom released from italian distributor, just flashed three days ago.
Everythings are working fine but i cannot set a configuration for sinchronization of my company's web exchange server.
We have Exchange Server 2003 with SP2 and gate 443 already enable, but nothing....with Active Sync, during server's configuration, i cannot see any web server at typed address.
Web addressm user id and password are right.
Someone can give me a procedure for this setup? Any suggestion??
Many thanks.
Marco
Hi there, take a look at this:
http://www.msexchange.org/tutorials/Configuring-Mobile-Devices-Exchange2003.html
and this:
http://www.msexchange.org/tutorials/Managing-Mobile-Access-Exchange-Server-2003.html
or (absolutely recommended) try olx mobile access at www.gangl.de. this works perfect an it's easy to configure. Don't mind the german website for the application ist in english. 30-days trial for download.
Best regards.
There is a known Issue connecting with Exchange with ActiveSync and OMA
If your Exchange server is set up to use Forms-Base authentication(must be used to enable compression of static and dynamic data from the exchange server), ActiveSync and OMA will fail. This is a know issue. ActiveSync and OMA use WebDav to authenticate the user with NTFS permissions. Forms-Based authentication blocks this. Another virtual directory must be made for devices that use WebDav to authenticate with. Two places that discuss this issue and how to work around it are...
http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm
and at Microsoft:
http://support.microsoft.com/Default.aspx?kbid=817379
Sean Beeson
I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Stockmoose16 said:
I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Click to expand...
Click to collapse
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
2.3 has exchange service
khanam said:
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
Click to expand...
Click to collapse
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
r2DoesInc said:
2.3 has exchange service
Click to expand...
Click to collapse
What does that matter if my company doesn't support Android? Doesn't that mean they block these devices?
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
toosurreal01 said:
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
Click to expand...
Click to collapse
Ok, but you're not answering my question. If you look in the string above, I'm asking which address I enter for the server. There are multiple server names.
Stockmoose16 said:
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
Click to expand...
Click to collapse
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
khanam said:
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
Click to expand...
Click to collapse
If none of those are the right address, then why when I plugged in the server name that ended with "/owa" did my calendar and email populate on Android? I tried putting the same info into my Ipad and it wouldn't work. Also, my Android calendar doesn't seem to sync very accurately. But just curious as to why entering the server address that ended with /owa did anything?
############
EDIT:
Sorry, I'm burning the midnight fuel here and totally misses you're using Touchdown to connect. You can just skip to the bottom of this post then, my comments were in regards to using the built-in Exchange ActiveSync services on the phone.
###########
I definitely can't speak for every Android device out there, but since this post is in the Droid Incredible forum...
I'm running my Droid Inc. with version 2.2, which supports Exchange ActiveSync. Do you have an option to connect to Exchange ActiveSync on the phone? If so, the only things you'll need are your email address and password.
What I can tell you about that address /owa is exactly that: you've connected to the same website OWA server, you're looking at all this server info for. The website server and Exchange ActiveSync server are normally not the same server address, at least that's the way I run the servers for my company... It's also the reason everyone is telling you the info you have won't work, because the names and method to connect are different.
Your best bet is to ask them to send you the instructions they hand out for an iPhone to connect, since it also uses ActiveSync I'm positive whatever settings they're using will be the same. Either way, that's the closest information you'll get to the right settings.
Sent from my kickAss Incredible using XDA App
I use touchdown, an do IT for my company. In touchdown did you hit Menu-Enable Push? It sounds like you have it working, try adding an event to your calendar, then manually sync touchdown. Does an event or email show up then?
Sent from my girlfriend, according to my girlfriend.
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
infotechsailor said:
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It is a bug, but everything I read in that link was for connection issues with the native Exchange ActiveSync. TouchDown was the work around until they got the native Exchange ActiveSync working correctly, which I don't believe is the issue the OP is having since he's using TouchDown currently.
I've been using TD for the last three months on our Exchange system without issue. My phone vibrates before Outlook even pops up that I have an email, it's a "warning" system!
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
Click to expand...
Click to collapse
I got my work email to work with Moxier mail, but not Touchdown with the same settings my IT dept hands out for iphone. There are a couple of strange bugs though. I've noticed that when I leave the work Wifi and transfer over to either 3g or another wifi signal, my email, contacts, tasks, and calendar refreshes from scratch. This is super annoying because I have thousands of contacts. This happens in both Moxier and Touchdown...
And on to Touchdown, which has been the bane of my existence. I've entered the proper server/domain/login information, and 1/10 times it downloads everything from scratch (which takes hours). Then I'll switch to another wifi connection or to 3g, and I'll lose all the information and I'll have to hit resync. When I resync, 99% of the time it hangs somewhere along the line and doesn't load all of my information. This battle can go on indefinitely until everything finally loads - but then all the info will eventually randomly disappear again and I'm back at square one again.
Since the same thing is happening in both Touchdown and Moxier, it makes me think this isn't a coincidence. But why would my information erase when I change signals and then have to completely refresh? And Touchdown probably takes 10 times longer to reload my info than does Moxier.
Any thoughts from the experts?
Bump. Can't anyone help me with Touchdown? It keeps randomly refreshing. Sometimes it's just the inbox, sometimes the sent box, sometimes contacts, and sometimes all of the above. What is going on?
Try contacting the app support people yet?
You can set it to poll for the folders you want it to refresh. You can also enable or disable push, and you can select which folders to refresh. When it goes to refresh, it will always refresh what you've told it to, did you check these settings?
Sent from my girlfriend according to my current girlfriend
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
Click to expand...
Click to collapse
iPhone and Android both use ActiveSync. If one works conceivably the other should, but it's a question of how they're administering the server side. I've seen IT departments that don't turn on ActiveSync at the user level until they confirm that the user is using an approved device.
The fact that the OP says that the calendar is synching and not mail says that it's a client side issue. For starters he should have to just specify the name of the server that's doing OWA and not the full URL path and he's stated that he's adding an /owa to the path.
So unless he has a really fubar Exchange server where he's at everything so far points to client config.
I need help getting email from my Exchange Server at work onto my Nexus S.
We have Exchange Server 2003 SP 2. When I try to set it up, it says "Unable to connect to server." I have tried every configuration known to man on my end. I'm positive now the problem lies on the Exchange Server side.
I asked our Exchange admin and he said he would set it up however was needed to let me get my mail on my Nexus, and to just let him know what changes to make. Unfortunately, I haven't a clue what to tell him!
Please advise, and thanks in advance.
Matt
The email address is your default Exchange address ([email protected] or whatever your policy is). Your username is your internal domain prefix backslash your username (domain\jsmith) your password is your regular Windows password.
The server address is your externally accessible Outlook Web Access URL (owa.company.com).
I tell it to use SSL but not accept any old cert. Depends if your OWA box has a real SSL or a homemade one.
This is how our Exchange 2003 works, anyway.
Well it turns out this solved our problem:
http://support.microsoft.com/?kbid=817379
Apparently a known issue with Exchange ActiveSync 2003.